User Guide
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Contacting customer supportIf the information provided in this user guide or in Help and Support does not answer your questions,you can contact HP Cus
14 Electrostatic DischargeElectrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you re
IndexAAC adapter 5action keysdecrease screen brightness33Help and Support 33identifying 14increase screen brightness 33next track or section 34play, p
HDMIconfiguring audio 31HDMI port, connecting 30HDMI port, identifying 6, 25Hibernationexiting 43initiated during critical batterylevel 46initiating 4
recovery 78HP Recovery Manager 78recovery discs 74recovery media 74recovery, system 78regulatory informationregulatory label 17wireless certification
1 Starting rightThis computer is a powerful tool designed to enhance your work and entertainment. To get the mostout of your computer, read this chapt
More HP resourcesYou have already used Setup Instructions to turn on the computer and locate this guide. For productdetails, how-to information, and m
2 Getting to know your computerFinding your hardware and software information▲Select Start > Computer.A list displays all the devices installed in
Right side Component Description(1) Optical drive Reads and writes (select models only) to an optical disc.(2) Optical drive light ●Green: The op
Component Description(8) AC adapter light ●White: The AC adapter is connected and the batteryis charged.●Amber: The AC adapter is connected and the
Left sideComponent Description(1) Vent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically to coolinternal co
RearComponent DescriptionVent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically to cool internalcomponents an
DisplayRefer to the illustration that most closely matches your computer.Component Description(1) WLAN antennas (2)* Send and receive wireless signals
Component Description(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wirelesslocal area networks (WLANs).(2) Internal mic
© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice
TopTouchPadComponent Description(1) TouchPad on/off button Turns the TouchPad on or off.(2) TouchPad light ●On: The TouchPad is off.● Off: The Touc
LightsComponent Description(1)Power light ● White: The computer is on.●Blinking white: The computer is in the Sleep state,which is an energy-saving mo
Buttons, speakers, and fingerprint reader (select models only)Refer to the illustration that most closely matches your computer.Component Description(
Component Description(1)Power button ● When the computer is off, press the button to turn onthe computer.●When the computer is on, press the button br
KeysComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used sy
Component Description(7) num lock key Controls the function of the integrated numeric keypad.Press the key to alternate between the standard numeric
Bottom Component Description(1) Battery bay Holds the battery.(2)Battery release latch Releases the battery from the battery bay and opens theservic
LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the comp
3 Connecting to a networkYour computer can travel with you wherever you go. But even at home, you can explore the globeand access information from mil
Using the wireless buttonThe computer has a wireless button, one or more wireless devices, and one or two wireless lights,depending on the model. All
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
Using a WLANWith a WLAN device, you can access a wireless local area network (WLAN), which is composed ofother computers and accessories that are link
Setting up a WLANTo set up a WLAN and connect to the Internet, you need the following equipment:●A broadband modem (either DSL or cable) (1) and high-
Connecting to a WLANTo connect to the WLAN, follow these steps:1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. I
Connecting to a local area network (LAN)Use a LAN connection if you want to connect the computer directly to a router in your home (insteadof working
4 Enjoying entertainment featuresUse your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage yourmusic, and download an
Component Description(3) Webcam light On: The webcam is in use.(4) Speakers (4) Produce sound.(5)USB 2.0 ports (2) Connect optional USB devices.
To start the webcam, select Start > All Programs > Communication and Chat > CyberLinkYouCam.For details about using the webcam, select Start
Connecting headphonesYou can connect wired headphones to the headphone jack on the computer.To connect wireless headphones or speakers to your compute
Checking the soundTo check the audio functions on your computer, follow these steps:1. Select Start > Control Panel > Hardware and Sound > So
Connecting a VGA monitor or projectorTo see the computer screen image on an external VGA monitor or projected for a presentation,connect a monitor or
iv Safety warning notice
Connecting an HDMI TV or monitor To see the computer screen image on a high-definition TV or monitor, connect the high-definitiondevice according to t
Configuring audio settings (with HDMI TV)HDMI is the only video interface that supports high-definition video and audio. After you connect anHDMI TV t
5 Using the keyboard and pointingdevicesYour computer allows easy on-screen navigation. In addition to the keyboard, a TouchPad allows youto perform o
Using the keyboardThe keyboard allows you to type and the action keys and hot keys allow you to perform specificfunctions. For more details about the
Icon Key Descriptionf5 Turns the radiance backlight keyboard feature off or on.NOTE: To conserve battery power, turn off this feature.f6 Plays the pre
Using the hot keysA hot key is a combination of the fn key and either the esc key or the b key.To use a hot key:▲Briefly press the fn key, and then br
Using the TouchPadComponent Description(1) TouchPad light ●On: The TouchPad is off.● Off: The TouchPad is on.(2) TouchPad on/off button Turns the T
NavigatingTo move the on-screen pointer, slide one finger across the TouchPad in the direction you want thepointer to go.SelectingUse the left and rig
Using TouchPad gesturesThe TouchPad supports a variety of gestures that let your fingers swipe, pinch, and rotate tomanipulate items on the desktop. T
ScrollingScrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingersslightly apart on the TouchPad, and then
Table of contents1 Starting right ...
RotatingRotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in theTouchPad zone. Move the right forefinger arou
6 Managing powerYour computer can operate on either battery power or external power. When the computer is onlyrunning on battery power and an AC power
Using Sleep or HibernationMicrosoft Windows has two power-saving states, Sleep and Hibernation.NOTE: For select models, the Intel Rapid Start Technolo
●Press a key on the keyboard.●Tap or swipe the TouchPad.When the computer exits Sleep, the power lights turn on and the computer displays the screen a
Using the power meterThe power meter allows you to quickly access power settings and view the remaining battery charge.●To display the percentage of r
Running on battery powerWhen a charged battery is in the computer and the computer is not plugged into external power, thecomputer runs on battery pow
Conserving battery powerUse the following tips for conserving battery power and maximizing battery life:● Lower the brightness on the display.●Select
Disposing of a user-replaceable batteryWARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not shortexternal cont
Using HP CoolSense (select models only)HP CoolSense automatically detects when the computer is not in a stationary position andadjusts performance a
7 Managing and sharing informationDrives are digital storage devices or solid-state drives that help you store, manage, share, andaccess information.
Connecting to a WLAN ... 22Using Bluetooth wireless devices (select
▲Connect the USB cable for the device to the USB port.NOTE: The USB port on your computer may look slightly different from the illustration in thissec
Inserting and removing digital storage cardsTo insert a digital storage card:CAUTION: To reduce the risk of damage to the digital card connectors, use
Using optical drivesAn optical disc drive uses laser light to read or store large amounts of information. Some drives canonly read information, but ot
such a BD movie release is inserted in the drive. Follow the on-screen instructions to install theupdate.●If lines appear on the display when viewing
Removing an optical disc1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull outthe tray (2) until it sto
8 Maintaining your computerIt is important to perform regular maintenance to keep your computer in optimal condition. Thischapter provides information
●Do not type on the keyboard or move the computer while an optical drive is writing to a disc. Thewrite process is sensitive to vibration.●Before you
4. Slide the hard drive tab (3) to the left, and then lift the hard drive out of the hard drive bay.NOTE: After removing the hard drive from the compu
Using HP 3D DriveGuardHP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either ofthe following conditions:●Y
Adding or replacing memory modulesAdding memory can help improve your computer's performance. Your computer is like your physicalwork area. The h
Initiating and exiting Sleep ... 42Initiating and exitin
b. Grasp the edge of the memory module (2), and then gently pull the module out of thememory module slot.CAUTION: To prevent damage to the memory modu
9. Replace the service door.10. Replace the battery.11. Turn the computer right-side up, and then reconnect external power and external devices.12. Tu
Updating programs and driversHP recommends that you update your programs and drivers on a regular basis to the latest versions.Updates can resolve iss
Traveling with or shipping your computerIf you have to travel with or ship your computer, here are some tips to keep in mind to keep yourequipment saf
9 Securing your computer andinformationComputer security is essential for protecting the confidentiality, integrity, and availability of yourinformati
Locating your security softwareHP Security Assistant (select models only) provides a starting location for quick access to a collectionof security sof
Setting Windows passwordsPassword FunctionUser password Protects access to a Windows user account. You may alsoset up your computer to require the use
Using the fingerprint reader (select models only)Integrated fingerprint readers are available on select computer models. In order to use the fingerpri
Using Internet security softwareWhen you use your computer to access email, a network, or the Internet, you potentially expose yourcomputer to compute
Installing software updatesHP, Microsoft Windows, and third-party software installed on your computer should be regularlyupdated to correct security p
9 Securing your computer and information ... 64Locatin
Securing your wireless networkWhen you set up your wireless network, always enable security features. For more information, seeProtecting your WLAN on
10 Using Setup Utility (BIOS) and SystemDiagnosticsSetup Utility, or Basic Input/Output System (BIOS), controls communication between all the input an
Determining the BIOS versionTo determine whether available BIOS updates contain later BIOS versions than those currentlyinstalled on the computer, you
4. Double-click the file that has an .exe extension (for example, filename.exe).The BIOS installation begins.5. Complete the installation by following
11 Backing up, restoring, and recoveringYour computer includes tools provided by the operating system and HP to help you safeguard yourinformation and
What you need to know●Only one set of recovery media can be created. Handle these recovery tools carefully, and keepthem in a safe place.●HP Recovery
What you need to know●If you restore to a restore point and then change your mind, you can undo the restoration.●You should create system restore poin
What you need to know●You can back up your information to an optional external hard drive, a flash drive, a networkdrive, or discs.●Connect the comput
Restore and recoveryRestoring to a previous system restore pointSometimes installing a software program causes your computer or Windows to behave unpr
●If the recovery media do not work, you can obtain recovery discs for your system from the HPwebsite.●The Minimized Image Recovery option is recommend
Restoring to a previous system restore point ... 78Restoring specific files ...
Changing the computer boot orderTo change the boot order for recovery discs:1. Restart the computer.2. Press esc while the computer is restarting, and
12 SpecificationsInput power The power information in this section may be helpful if you plan to travel internationally with thecomputer.The computer
Operating environmentFactor Metric U.S.TemperatureOperating 5°C to 35°C 41°F to 95°FNonoperating -20°C to 85°C -4°F to 185°FRelative humidity (noncond
13 Troubleshooting and support● Troubleshooting●Contacting customer support83
TroubleshootingDisc drive problemsIf the disc tray fails to open normally, follow these steps:1. Insert the end of a paper clip into the release acces
Cannot connect to a WLANIf you have a problem connecting to a WLAN, confirm that the integrated WLAN device is turned onand properly installed on your
Current network security codes are unavailableIf you are prompted for a security code (or network key) or a name (SSID) when connecting to aWLAN, the
Cannot connect to the wireless routerIf you are trying to connect to the wireless router and are unsuccessful, reset the wireless router byremoving po
Power management problemsSome possible causes for power management problems include the following:● Low battery levels●AC adapter problemsResolving a
3. Connect the AC adapter to the computer, and then plug it into an AC outlet.4. Turn on the computer.●If the power lights turn on, the AC adapter is
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