Hp Pavilion dm4-3170se Beats Edition Entertainment No User Manual

User GuideHP Notebook

The optical disc tray does not open for removal of a disc ... 97The computer does not detect the disc d

Restoring factory settings in Setup Utility (BIOS)NOTE: Restoring defaults will not change the hard drive mode.To return all settings in Setup Utility

Updating the BIOSUpdated versions of the BIOS may be available on the HP Web site.Most BIOS updates on the HP Web site are packaged in compressed file

Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downloadand install a BIOS update only

Using System DiagnosticsSystem Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly. Depending

A Troubleshooting and supportTroubleshootingThe computer is unable to start upIf the computer does not turn on when you press the power button, the fo

The computer is on but not respondingIf the computer is on but is not responding to software or keyboard commands, try the followingemergency shutdown

The wireless network connection is not workingIf a wireless network connection is not working as expected, follow these suggestions:● Be sure that the

The optical disc tray does not open for removal of a disc1. Insert the end of a paper clip into the release access in the front bezel of the drive (1)

The computer does not detect the disc driveIf Windows does not detect an installed device, the device driver software might be missing orcorrupted. If

A disc does not playTo play a CD, DVD, or BD:● Save your work and close all open programs before playing a disc.●Log off the Internet before playing a

1IntroductionThis guide contains details about your computer's components, such as ports and jacks. It describesmultimedia and other features. An

The process of burning a disc does not begin, or it stops beforecompletion● Be sure that all other programs are closed.● Disable Sleep and Hibernation

B Cleaning your computerCleaning the displayGently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Besure

C Traveling with the computerFor best results, follow these traveling and shipping tips:● Prepare the computer for traveling or shipping:◦Back up your

hazardous locations. If you are uncertain of the policy that applies to the use of a particulardevice, ask for authorization to use it before you turn

D Updating programs and driversHP recommends that you update your programs and drivers on a regular basis to the latest versions.Go to http://www.hp.c

E Electrostatic DischargeElectrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you rec

F SpecificationsInput powerThe power information in this section may be helpful if you plan to travel internationally with thecomputer.The computer op

Operating environmentFactor Metric U.S.TemperatureOperating 5°C to 35°C 41°F to 95°FNonoperating -20°C to 60°C -4°F to 140°FRelative humidity (noncond

IndexAAC adapter, testing 50action keysdecrease screen brightness28Help and Support 28identifying 7increase screen brightness 28keyboard backlight 28n

Eelectrostatic discharge 105esc key, identifying 7existing wireless network,connecting to 18external AC power, using 49external devices 56external dri

Finding informationThe computer comes with several resources to help you perform various tasks.Resource ContentsSetup Instructions●How to set up the c

optical discinserting 65removing 66optical drive 56optical drive eject button,identifying 9optical drive, identifying 9optional external devices, usin

using system restore 86using the power meter 42Vvents, identifying 10, 12VGA port, connecting 34video 34volumeadjusting 32buttons 32keys 32WWeb browse

Resource ContentsHP Web siteTo access this Web site, go to http://www.hp.com/support.●Customer support information● Information for ordering parts●Sof

2 Getting to know your computerTopTouchPadComponent Description(1) TouchPad light ●On: The TouchPad is off.● Off: The TouchPad is on.(2) TouchPad o

LightsComponent Description(1)Power light●White: The computer is on.● Blinking white: The computer is in the Sleep state.●Off: The computer is off or

Buttons and fingerprint readerComponent Description(1)Power button●When the computer is off, press the button to turn onthe computer.● When the comput

KeysComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used sy

Front Component Description(1) Digital Media Slot Supports the following digital card formats:●Secure Digital (SD) Memory Card●Secure Digital Extende

Right side Component Description(1) Optical drive Reads and writes (select models only) to an optical disc.(2) Optical drive eject button Ejects

© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

Left sideComponent Description(1)Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act

DisplayComponent Description(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wirelesslocal area networks (WLANs).(2) Inter

BottomComponent Description(1) HP Triple Bass Reflex Subwoofers Provide superior bass sound(2) Battery bay Holds the battery.(3) Vents (3) Enabl

LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the comp

3NetworkingYour computer supports two types of Internet access:● Wireless—see Creating a wireless connection on page 16.●Wired—see Connecting to a wir

Using an Internet service providerBefore you can connect to the Internet, you must establish an account with an Internet serviceprovider (ISP). To pur

Creating a wireless connectionYour computer may be equipped with one or more of the following wireless devices:●Wireless local area network (WLAN) dev

Turning wireless devices on or offYou can use the wireless key or HP Connection Manager (select models only) to turn on and turn offwireless devices.

Using a WLANA wireless connection connects the computer to Wi-Fi networks, or WLANs. A WLAN is composed ofother computers and accessories that are lin

Setting up a new WLAN networkRequired equipment:● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased froman Interne

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Protecting your WLANWhen you set up a WLAN or access an existing WLAN, always enable security features to protectyour network from unauthorized access

Using Bluetooth wireless devicesA Bluetooth device provides short-range wireless communications that replace the physical cableconnections that tradit

Connecting to a wired networkConnecting to a local area network (LAN)Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (

4 Pointing devices and keyboardUsing pointing devicesNOTE: In addition to the pointing devices included with your computer, you can use an externalUSB

Turning the TouchPad off or onTo turn the TouchPad off or on, quickly double-tap the TouchPad on/off button.NOTE: The TouchPad light is off when the T

NavigatingTo move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.SelectingUse the left and right TouchP

Using TouchPad gesturesThe TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on theTouchPad at the same time.NOTE:

ScrollingScrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingersslightly apart on the TouchPad, and then

Using the keyboardUsing the action keysAn action key performs an assigned function. The icon on each of the f1 through f4 keys and f6through f12 keys

Icon Key Descriptionf9 Decreases speaker volume incrementally as long as you hold down the key.f10 Increases speaker volume incrementally as long as y

iv Safety warning notice

Using the hotkeysA hotkey is a combination of the fn key (1), and either the esc key (2) or the b key (3).To use a hotkey:▲Briefly press the fn key, a

5 Multimedia and other featuresYour computer includes the following:● Two integrated speakers and two subwoofers●Two integrated microphones●Integrated

Adjusting the volumeYou can adjust the volume using the volume keys. see Using the action keys on page 28 for moreinformation.WARNING! To reduce the r

Intel Wireless DisplayIntel® Wireless Display allows you to share your computer content wirelessly on your TV. Toexperience wireless display, a wirele

WebcamYour computer includes an integrated webcam, located at the top of the display. With the preinstalledsoftware, you can use the webcam to take a

HDMIThe HDMI (High Definition Multimedia Interface) port connects the computer to an optional video oraudio device, such as a high-definition televisi

Using CyberLink PowerDVD (select models only)CyberLink PowerDVD turns your computer into a mobile entertainment center. With CyberLinkPowerDVD, you ca

6 Power managementInserting or removing the batteryNOTE: For additional information on using the battery, see Using battery power on page 44.Inserting

Removing the batteryCAUTION: Removing a battery that is the sole power source for the computer can cause loss ofinformation. To prevent loss of inform

Shutting down the computerCAUTION: Unsaved information is lost when the computer shuts down.The Shut down command closes all open programs, including

Table of contents1 Introduction ...

Setting power optionsInitiating Sleep or HibernationMicrosoft® Windows® has two power-saving states, Sleep and Hibernation.The Rapid Start Technology

Initiating and exiting SleepThe system is set at the factory to initiate Sleep after a period of inactivity when running on batterypower or on externa

Using the power meterThe power meter is located in the notification area, at the far right of the taskbar. The power meterallows you to quickly access

Customizing power plansTo customize a power plan:1. Click the power meter icon in the notification area, and then click More power options.– or –Selec

Using HP Power Manager (select models only)Power Manager allows you to select a power plan to optimize your computer's power consumptionand batte

Finding battery informationHelp and Support provides the following tools and information about the battery:● Battery Check tool to test battery perfor

Maximizing battery discharge timeBattery discharge time varies depending on the features you use while on battery power. Maximumdischarge time gradual

Resolving a low battery levelResolving a low battery level when external power is available▲Connect one of the following devices:●AC adapter●Optional

Storing a batteryCAUTION: To reduce the risk of damage to a battery, do not expose it to high temperatures forextended periods of time.If a computer w

Using external AC powerNOTE: For information on connecting to AC power, see the Setup Instructions poster provided inthe computer box.External AC powe

Bluetooth and Internet Connection Sharing (ICS) ... 21Connecting to a wired network ...

Testing an AC adapterTest the AC adapter if the computer exhibits any of the following symptoms when it is connected toAC power:●The computer does not

HP CoolSenseHP CoolSense automatically detects when the computer is not in a stationary position andadjusts performance and fan settings to keep the

Using switchable graphics (select models only)Switchable graphics are only available with Windows 7 Professional, Windows 7 Home Premium, andWindows 7

7 External cards and devicesUsing Digital Media Slot cards (select models only)Optional digital cards provide secure data storage and convenient data

Removing a digital cardCAUTION: To reduce the risk of loss of data or an unresponsive system, use the followingprocedure to safely remove the digital

Using a USB deviceUniversal Serial Bus (USB) is a hardware interface that can be used to connect an optional externaldevice, such as a USB keyboard, m

Removing a USB deviceCAUTION: To reduce the risk of damage to a USB connector, do not pull on the cable to removethe USB device.CAUTION: To reduce the

8DrivesHandling drivesCAUTION: Drives are fragile computer components that must be handled with care. see thefollowing cautions before handling drives

Using hard drivesImproving hard drive performanceUsing Disk DefragmenterAs you use the computer, files on the hard drive become fragmented. Disk Defra

Using HP 3D DriveGuard (select models only)HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either ofthe fo

Initiating and exiting Hibernation ... 41Using the power meter ...

Managing power with a parked hard driveIf HP 3D DriveGuard has parked the drive, the computer behaves in the following ways:●The computer will not shu

Adding or replacing a hard driveCAUTION: To prevent information loss or an unresponsive system:Shut down the computer before removing the hard drive f

9. Remove the hard drive service door (2).10. Remove the 3 screws securing the hard drive (1) , and then pull the hard drive tab (2) to lift thehard d

Installing a hard drive1. Connect the hard drive cable to the hard drive (1), and then insert the hard drive into the harddrive bay (2).2. Tighten the

5. Tighten the screw (3) on the hard drive service door.6. Align the tabs (1) on the memory module compartment cover with the notches on the computer.

Using optical drivesOptical drives include the following:●CD●DVD●Blu-ray (BD)Identifying the installed optical drive▲Select Start > Computer.A list

Removing an optical discThere are 2 ways to remove a disc, depending on whether the disc tray opens normally or not.When the disc tray opens normally1

When the disc tray fails to open normally1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive.2. Press in gen

Sharing optical drivesAlthough your computer may not have an integrated optical drive, you can access software and data,and install applications, by s

9 Memory modulesAdding or replacing memory modulesThe computer has two memory module slots. The capacity of the computer can be upgraded byadding a me

Using optional external drives ... 568 Drives ...

5. Slide the cover backwards (2), and then remove the cover (3).6. If you are replacing a memory module, remove the existing memory module:a. Pull awa

b. Grasp the edge of the memory module (2), and then gently pull the memory module out ofthe memory module slot.CAUTION: To prevent damage to the memo

c. Gently press the memory module (3) down, applying pressure to both the left and rightedges of the module, until the retention clips snap into place

11. Replace the battery.12. Reconnect external power and external devices.13. Turn on the computer.Adding or replacing memory modules 73

10 Securing your computer andinformationComputer security is essential for protecting the confidentiality, integrity, and availability of yourinformat

Locating your security software (select models only)HP Security Assistant provides a starting location for you to quickly access a collection of secur

Setting Windows passwordsPassword FunctionUser password Protects access to a Windows user account. It also must beentered when you exit Sleep or Hiber

Using the fingerprint readerIntegrated fingerprint readers are available on select computer models. In order to use the fingerprintreader, you must se

Using Internet security softwareWhen you use your computer to access email, a network, or the Internet, you potentially expose yourcomputer to compute

Installing software updatesHP, Microsoft Windows, and third-party software installed on your computer should be regularlyupdated to correct security p

Securing your wireless network ... 79Backing up your software ap

Backing up your software applications and informationRegularly back up your software applications and information to protect them from being permanent

11 Backup and recoveryYour computer includes tools provided by the operating system and HP to help you safeguard yourinformation and restore it if eve

Restoring the systemIf the computer hard drive fails, you must use a set of recovery discs or a recovery flash drive torestore your system to its fact

Performing a system recoveryHP Recovery Manager software allows you to repair or restore the computer to its original factorystate. HP Recovery Manage

Restoring using the restore media1. If possible, back up all personal files.2. Insert the first recovery disc into the optical drive on your computer

Backing up and recovering your informationIt is very important to back up your files and keep any new software in a safe place. As you add newsoftware

Using Windows Backup and RestoreGuidelines:● Be sure that the computer is connected to AC power before you start the backup process.●Allow enough time

Create a system restore point1. Select Start > Control Panel > System and Security > System.2. In the left pane, click System Protection.3. C

12 Setup Utility (BIOS) and SystemDiagnosticsUsing Setup Utility (BIOS)Setup Utility, or Basic Input/Output System (BIOS), controls communication betw

Navigating and selecting in Setup Utility (BIOS)To navigate and select in Setup Utility (BIOS), follow these steps:1. Turn on or restart the computer,