Hp Pavilion dv6-6c40ca Entertainment Notebook PC User Manual

User GuideHP Notebook

The optical disc tray does not open for removal of a disc ... 91The computer does not detect the disc d

The computer is on but not respondingIf the computer is on but is not responding to software or keyboard commands, try the followingemergency shutdown

●Be sure that the wireless router or access point is properly connected to its power adapter andthe DSL or cable modem, and that the lights are on.●Di

The computer does not detect the disc driveIf Windows does not detect an installed device, the device driver software might be missing orcorrupted. If

Do not initiate Hibernation or Sleep while playing a disc. Otherwise, you might see a warningmessage asking if you want to continue. If this message a

Contacting customer supportIf the information provided in this user guide or in Help and Support does not address your questions,you can contact custo

B Cleaning your computerCleaning the displayGently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Besure

C Traveling with the computerFor best results, follow these traveling and shipping tips:● Prepare the computer for traveling or shipping:◦Back up your

hazardous locations. If you are uncertain of the policy that applies to the use of a particulardevice, ask for authorization to use it before you turn

D Updating programs and driversHP recommends that you update your programs and drivers on a regular basis to the latest versions.Go to http://www.hp.c

E Electrostatic DischargeElectrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you rec

1IntroductionThis guide contains details about your computer's components, such as ports and jacks. It describesmultimedia and other features. An

F SpecificationsInput powerThe power information in this section may be helpful if you plan to travel internationally with thecomputer.The computer op

Operating environmentFactor Metric U.S.TemperatureOperating 5°C to 35°C 41°F to 95°FNonoperating -20°C to 60°C -4°F to 140°FRelative humidity (noncond

G Using SoftPaq Download ManagerHP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq informationwithout requiring the Sof

5. Select from the list of available SoftPaqs, and then click Download Only if you have manySoftPaqs to download, because the SoftPaq selection and In

IndexAAC adapter, testing 51action keysdecrease screen brightness32Help and Support 32identifying 8increase screen brightness 32next track or section

optical 55using 57DVDburning 93Eelectrostatic discharge 99entering a power-on password75entering an administratorpassword 74esc key, identifying 8exis

mouse, externalsetting preferences 26mute light, identifying 5Nnetwork cable, connecting 24network icon 19network jack, identifying 11num lock key, id

troubleshootingburning discs 93computer is unable to startup 89computer on but notresponding 90computer screen is blank 89computer unusually warm 90di

Finding informationThe computer comes with several resources to help you perform various tasks.Resource ContentsInstructions for setting up the comput

Resource ContentsWorldwide Telephone Numbers bookletThis booklet is provided with your computer.HP customer support telephone numbersHP Web siteTo acc

2 Getting to know your computerTopTouchPadComponent Description(1) TouchPad light ● On: The TouchPad is off.●Off: The TouchPad is on.(2) TouchPad

LightsComponent Description(1) Caps lock light On: Caps lock is on.(2)Power light ● White: The computer is on.●Blinking white: The computer is in th

Buttons, speakers, and fingerprint reader (select models only)Component Description(1)Power button●When the computer is off, press the button to turn

Component Description(3)QuickWeb button Opens QuickWeb (select models only).● When the computer is off or in Hibernation, press thebutton to open HP Q

KeysComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used sy

Front Component Description(1) Digital Media Slot Supports the following digital card formats:● Secure Digital (SD) Memory Card●Secure Digital Extend

© Copyright 2011 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

Right side Component Description(1) Optical drive (select models only) Reads and writes (select models only) to an optical disc.(2) Optical drive

Left sideComponent Description(1) Vent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically to coolinternal co

DisplayComponent Description(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wirelesslocal area networks (WLANs).(2) Inter

RearComponent DescriptionVent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically to cool internalcomponents an

BottomComponent Description(1) Battery bay Holds the battery.(2)Battery release latch Releases the battery from the battery bay, and releases thehar

LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the comp

3 HP QuickWeb (select models only)Getting startedThe HP QuickWeb environment provides a fun and engaging way to perform many of your favoriteactivitie

Starting HP QuickWeb▲To start HP QuickWeb, press the QuickWeb button when the computer is off or in Hibernation.The following table explains the diffe

4NetworkingYour computer supports two types of Internet access:● Wireless—Refer to Creating a wireless connection on page 19.●Wired—Refer to Connectin

NOTE: If you are prompted within the wizard to choose between enabling or disablingWindows Firewall, choose to enable the firewall.Creating a wireless

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Turning wireless devices on or offYou can use the wireless key or HP Connection Manager (select models only) to turn on and turn offwireless devices.

Connecting to an existing WLANTo connect to an existing WLAN:1. Be sure that the WLAN device is on. (Refer to Turning wireless devices on or off on pa

Setting up a new WLAN networkRequired equipment:● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased froman Interne

Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotectedsignals. You can take the following precautions to pro

Using Bluetooth wireless devicesA Bluetooth device provides short-range wireless communications that replace the physical cableconnections that tradit

2. Plug the other end of the network cable into a network wall jack (2) or router.WARNING! To reduce the risk of electric shock, fire, or damage to th

5 Pointing devices and keyboardUsing pointing devicesNOTE: In addition to the pointing devices included with your computer, you can use an externalUSB

Turning the TouchPad off or onTo turn the TouchPad off or on, quickly double-tap the TouchPad on/off button.NOTE: The TouchPad light is off when the T

NavigatingTo move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.SelectingUse the left and right TouchP

Using TouchPad gesturesThe TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on theTouchPad at the same time.NOTE:

iv Safety warning notice

ScrollingScrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingersslightly apart on the TouchPad, and then

RotatingRotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in theTouchPad zone. Move the right forefinger arou

Using the keyboardUsing the action keysAn action key performs an assigned function. The icon on each of the f1 through f4 keys and f6through f12 keys

Icon Key Descriptionf11 Mutes or restores speaker sound.f12 Turns the wireless feature on or off.NOTE: A wireless network must be set up before a wire

Function Hotkey DescriptionControl the bass settings(select models only).fn+b Enables or disables the Beats Audio bass settings (select modelsonly).Be

6 Multimedia and other featuresYour computer includes the following:● Four integrated speakers and a subwoofer●Two integrated microphones●Integrated w

Adjusting the volumeYou can adjust the volume using the volume keys. Refer to Using the action keys on page 32 formore information.WARNING! To reduce

Using Beats Audio (select models only)Beats Audio is an enhanced audio profile that provides a deep, controlled bass while maintaining aclear sound. B

VideoYour computer has the following external video ports:●VGA●HDMIVGAThe external monitor port, or VGA port, is an analog display interface that conn

HDMIThe HDMI (High Definition Multimedia Interface) port connects the computer to an optional video oraudio device, such as a high-definition televisi

Table of contents1 Introduction ...

Intel Wireless Display (select models only)Intel® Wireless Display allows you to share your computer content wirelessly on your TV. Toexperience wirel

7 Power managementInserting or removing the batteryNOTE: For additional information on using the battery, refer to Using battery power on page 47.Inse

Removing the batteryCAUTION: Removing a battery that is the sole power source for the computer can cause loss ofinformation. To prevent loss of inform

Shutting down the computerCAUTION: Unsaved information is lost when the computer shuts down.The Shut down command closes all open programs, including

NOTE: You cannot initiate any type of networking connection or perform any computer functionswhile the computer is in the Sleep state or in Hibernatio

Using the power meterThe power meter is located in the notification area, at the far right of the taskbar. The power meterallows you to quickly access

Setting password protection on wakeupTo set the computer to prompt for a password when the computer exits Sleep or Hibernation, followthese steps:1. S

Using battery powerWhen a charged battery is in the computer and the computer is not plugged into external power, thecomputer runs on battery power. W

Displaying the remaining battery charge▲ Move the pointer over the power meter icon in the notification area, at the far right of the taskbar.Maximizi

Resolving a low battery levelResolving a low battery level when external power is available▲Connect one of the following devices:●AC adapter●Optional

Setting up a new WLAN network ... 22Configuring a wireless router

NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent,recharge the battery before returning it to storage.C

Testing an AC adapterTest the AC adapter if the computer exhibits any of the following symptoms when it is connected toAC power:●The computer does not

8 External cards and devicesUsing Digital Media Slot cards (select models only)Optional digital cards provide secure data storage and convenient data

Removing a digital cardCAUTION: To reduce the risk of loss of data or an unresponsive system, use the followingprocedure to safely remove the digital

Connecting a USB deviceCAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect thedevice.▲Connect the USB cable for the

Using optional external devicesNOTE: For more information about required software and drivers, or to learn which computer port touse, refer to the man

9DrivesHandling drivesCAUTION: Drives are fragile computer components that must be handled with care. Refer to thefollowing cautions before handling d

Using hard drivesImproving hard drive performanceUsing Disk DefragmenterAs you use the computer, files on the hard drive become fragmented. Disk Defra

Using HP 3D DriveGuard (select models only)HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either ofthe fo

Using HP 3D DriveGuard softwareThe HP 3D DriveGuard software can be enabled or disabled by an Administrator.NOTE: Depending on your user privileges, y

7 Power management ...

Adding or replacing a hard driveCAUTION: To prevent information loss or an unresponsive system:Shut down the computer before removing the hard drive f

9. Lift the hard drive (3) out of the hard drive bay.Adding or replacing a hard drive 61

Installing a hard drive1. Insert the hard drive (1) into the hard drive bay.2. Replace the 4 screws (2) on the hard drive.3. Connect the hard drive ca

6. Turn the computer right-side up, and then reconnect external power and external devices.7. Turn on the computer.Adding or replacing a hard drive 63

Using optical drives (select models only)Optical drives include the following:●CD●DVD●Blu-ray (BD)Identifying the installed optical drive▲ Select Star

Removing an optical discThere are 2 ways to remove a disc, depending on whether the disc tray opens normally or not.When the disc tray opens normally1

When the disc tray fails to open normally1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive.2. Press in gen

Sharing optical drivesAlthough your computer may not have an integrated optical drive, you can access software and data,and install applications, by s

10 Memory modulesAdding or replacing memory modulesThe computer has two memory module slots. The memory module slots are located on the bottom ofthe c

6. Slide the battery release latch (1) until the cover is released, and then lift up and remove thecover (2).7. If you are replacing a memory module,

Connecting a USB device ... 54Removing a USB device ...

8. Insert a new memory module:CAUTION: To prevent damage to the memory module, hold the memory module by the edgesonly. Do not touch the components on

b. Gently press the cover (2) down, applying pressure to both the left and right edges of thecover, until it snaps into place.10. Replace the battery.

11 SecurityProtecting the computerStandard security features provided by the Windows® operating system and the non-Windows SetupUtility (BIOS) can pro

NOTE: To reduce the risk of being locked out of the computer, record each password and store it ina secure place.You can use the same password for a S

Password FunctionPower-on password*●Protects access to the computer contents.● After this password is set, it must be entered each timeyou turn on or

Managing a power-on passwordTo set, change, or delete this password, follow these steps:1. Open Setup Utility (BIOS) by turning on or restarting the c

There are two types of firewalls to consider:●Host-based firewalls—Software that protects only the computer it is installed on.●Network-based firewall

3. Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lockwith the key.4. Remove the key and keep it in a

12 Backup and recoveryYour computer includes tools provided by the operating system and HP to help you safeguard yourinformation and restore it if eve

Restoring the systemIf the computer hard drive fails, you must use a set of recovery discs or a recovery flash drive torestore your system to its fact

Installing critical security updates ... 76Install

Performing a system recoveryHP Recovery Manager software allows you to repair or restore the computer to its original factorystate. HP Recovery Manage

Restoring using the restore media1. If possible, back up all personal files.2. Insert the first recovery disc into the optical drive on your computer

You can back up your information to an optional external hard drive, a network drive, or discs. Backup your system at the following times:●At regularl

Using Windows system restore pointsA system restore point allows you to save and name a snapshot of your hard drive at a specific pointin time. You ca

13 Setup Utility (BIOS) and SystemDiagnosticsUsing Setup Utility (BIOS)Setup Utility, or Basic Input/Output System (BIOS), controls communication betw

Navigating and selecting in Setup Utility (BIOS)To navigate and select in Setup Utility (BIOS), follow these steps:1. Turn on or restart the computer,

3. Use the arrow keys to select Exit > Load Setup Defaults.4. Follow the on-screen instructions.5. To save your changes and exit, press f10, and th

Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downloadand install a BIOS update only

Using System DiagnosticsSystem Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly. Depending

A Troubleshooting and supportTroubleshootingThe computer is unable to start upIf the computer does not turn on when you press the power button, the fo