User Guide
Appendix A Traveling with the computer ... 89Appen
hazardous locations. If you are uncertain of the policy that applies to the use of a particulardevice, ask for authorization to use it before you turn
B TroubleshootingTroubleshooting resources●Access website links and additional information about the computer through HP SupportAssistant. To access H
The computer screen is blankIf the screen is blank but you have not turned off the computer, one or more of these settings may bethe cause:●The comput
An external device is not workingFollow these suggestions if an external device does not function as expected:● Turn on the device according to the ma
C Electrostatic dischargeElectrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you rec
IndexAAC adapter, testing 42administrator password 59airport security devices 48antivirus software 64audio functions, checking 30audio-in (microphone)
GGPS 17Hhard driveexternal 47installing 51removing 51hard drive light 8hard drive recovery 74hard drive, identifying 12headphone (audio-out) jack 9Hib
external monitor 10, 31Intel Wireless Display 33USB 10VGA 31powerbattery 36conserving 40options 35power button 34power button, identifying 6power conn
writable media 35WWAN antennas, identifying 11WWAN device 14Zzooming TouchPad gesture 2298 Index
1WelcomeAfter you set up and register the computer, it is important to take the following steps:● Take a minute to browse the printed Windows 8 Basics
Finding informationThe computer comes with several resources to help you perform various tasks.Resources For information aboutSetup Instructions poste
Resources For information aboutLimited Warranty*To access this guide, from the Start screen, select theHP Support Assistant app, select My computer, a
2 Getting to know your computerTopTouchPadComponent Description(1) Pointing stick Moves the pointer and selects or activates items on thescreen.(2)
LightsComponent Description(1)Power light ●On: The computer is on.● Blinking: The computer is in the Sleep state.●Off: The computer is off or in Hiber
Buttons and fingerprint reader (select models only)Component Description(1)Power button●When the computer is off, press the button to turn onthe compu
Component Description(4)Volume mute button Mutes and restores speaker sound.(5) Fingerprint reader (select models only) Allows a fingerprint logon t
FrontComponent Description(1)Wireless light The wireless connection is on.(2)Power light ●On: The computer is on.● Blinking: The computer is in the Sl
RightComponent Description(1)Audio-out (headphone) jack/Audio-in(microphone) jackProduces sound when connected to optional poweredstereo speakers, hea
© Copyright 2013 Hewlett-PackardDevelopment Company, L.P.Intel and Centrino are trademarks of IntelCorporation in the U.S. and other countries.AMD is
LeftComponent Description(1)Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act as ade
DisplayComponent Description(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wirelesslocal area networks (WLAN).NOTE: To s
BottomComponent Description(1) Service door Provides access to the hard drive bay, thewireless LAN (WLAN) module slot, the WWANmodule slot, and the
Component Description(2)Service door release lock Releases the service door from the computer.A security screw is available to prevent theservice doo
3 Connecting to a networkYour computer can travel with you wherever you go. But even at home, you can explore the globeand access information from mil
NOTE: On some models, the wireless light is amber when all wireless devices are off.Because the wireless devices are enabled at the factory, you can u
Setting up a WLANTo set up a WLAN and connect to the Internet, you need the following equipment:●A broadband modem (either DSL or cable) (1) and high-
Wireless encryption uses security settings to encrypt and decrypt data that is transmitted overthe network. For more information, access HP Support As
Connecting to a wired networkThere are 2 kinds of wired connections: local area network (LAN) and modem connection. A LANconnection uses a network cab
4 Navigating using the keyboard, touchgestures and pointing devicesYour computer allows navigation using touch gestures (select models only) in additi
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
Using TouchPad GesturesYour TouchPad or touch screen (select models only) allows you to navigate the pointing device onthe screen by using your finger
One-finger slideThe one-finger slide lets you navigate around the screen.● Place your finger on the TouchPad zone and slide your finger to move the on
ScrollingScrolling is useful for moving up, down, or sideways on a page or image.● Place two fingers slightly apart on the TouchPad zone and then drag
Edge swipes (select models only)Edge swipes allow you to access toolbars on your computer for tasks such as changing settings andfinding or using apps
Left-edge swipeThe left-edge swipe accesses your recently opened apps so that you can switch between themquickly.Swipe your finger gently from the lef
Using the keyboardThe keyboard and mouse allow you to type select items, scroll and to perform the same functions asusing touch gestures. The keyboard
Hot keycombinationDescriptionfn+f3 Initiates Sleep, which saves your information in system memory. The display and other systemcomponents turn off and
Using the embedded numeric keypadComponent Description(1) fn key Turns the embedded numeric keypad on and off when pressedin combination with the num
Turning the embedded numeric keypad on and offPress fn+num lk to turn on the embedded numeric keypad. Press fn+num lk again to turn off thekeypad.NOTE
5 MultimediaYour computer may include the following:● Integrated speaker(s)●Integrated microphone(s)●Integrated webcam●Preinstalled multimedia softwar
iv Safety warning notice
Adjusting the volumeDepending on your computer model, you can adjust the volume using the following:● Volume buttons●Volume hot keys (specific keys pr
To confirm or change the audio settings on your computer:1. From the Start screen, type c, and then select Control Panel from the list of applications
▲To connect a VGA display device, connect the device cable to the external monitor port.DisplayPortThe DisplayPort connects the computer to an optiona
Intel Wireless Display (select models only)Intel® Wireless Display allows you to share your computer content wirelessly on your TV. Toexperience wirel
6 Power managementNOTE: A computer may have a power button or a power switch. The term power button is usedthroughout this guide to mean both types of
Refreshing your software content with Intel SmartConnect TechnologyWhen the computer is in the Sleep state, Intel® Smart Connect Technology periodical
4. In the When I press the power button area, select Hibernate.5. Click Save changes.To exit Hibernation, briefly press the power button. The power li
NOTE: When you disconnect AC power, the display brightness is automatically decreased to savebattery life.Finding additional battery informationHP Sup
Managing low battery levelsThe information in this section describes the alerts and system responses set at the factory. Somelow-battery alerts and sy
2. Slide the battery release latch (2) to lock the battery into place.Removing a batteryTo remove the battery:CAUTION: Removing a battery that is the
Table of contents1 Welcome ...
2. Slide the two battery release latches to the unlocked position (1). You will be able to see redbeneath the latches. Using the cloth tab, tilt the b
NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent,recharge the battery before returning it to storage.C
Testing an AC adapterTest the AC adapter if the computer exhibits any of the following symptoms when it is connected toAC power:●The computer does not
7 External cards and devicesUsing Memory Card ReadersOptional memory cards provide secure data storage and convenient data sharing. These cards areoft
Removing a memory cardCAUTION: To reduce the risk of loss of data or an unresponsive system, use the followingprocedure to safely remove the memory ca
Inserting a smart card1. Hold the card label-side up, and gently slide the card into the smart card reader until the card isseated.2. Follow the on-sc
Connecting a USB deviceCAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect thedevice.▲Connect the USB cable for the
CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, besure that the device is turned off and the AC power cord is
8DrivesHandling drivesCAUTION: Drives are fragile computer components that must be handled with care. Refer to thefollowing cautions before handling d
Using hard drivesCAUTION: To prevent information loss or an unresponsive system:Save your work and shut down the computer before adding or replacing a
4 Navigating using the keyboard, touch gestures and pointing devices ... 19Using pointing devices ...
Replacing the service doorReplace the service door after accessing the battery, memory module slot, hard drive, regulatorylabel, and other components.
Removing the hard driveTo remove a hard drive:1. Save your work and shut down the computer.2. Disconnect AC power and external devices connected to th
2. Replace the 4 screws (2) to secure the hard drive.3. Replace the battery (see Inserting or removing the battery on page 38) and the service door (s
CAUTION: To prevent information loss or an unresponsive system:Shut down the computer before adding or replacing memory modules. Do not remove a memor
6. Insert a new memory module:CAUTION: To prevent damage to the memory module, hold the memory module by the edgesonly. Do not touch the components on
Improving hard drive performanceUsing Disk DefragmenterAs you use the computer, files on the hard drive become fragmented. Disk Defragmenterconsolidat
drive is currently protected or whether it is parked, view the icon on the Windows desktop in thenotification area, at the far right of the taskbar, o
9SecurityProtecting the computerStandard security features provided by the Windows operating system and the non-WindowsComputer Setup utility (BIOS) c
Computer risk Security featureUnauthorized removal of the computer Security cable slot (used with an optional security cable)*Computer Setup is a prei
Setting passwords in WindowsPassword FunctionAdministrator password* Protects access to a Windows administrator-level account.NOTE: Setting the Window
Setting power options ... 35Usin
5. When prompted, type the new password again to confirm.6. To save your changes and exit Computer Setup, click the Save icon and then follow the on-s
Entering a BIOS administrator passwordAt the BIOS administrator password prompt, type your password (using the same kind of keys youused to set the pa
10. When prompted, type a user password, and then press enter.11. When prompted, type the user password again to confirm, and then press enter.12. To
Your changes go into effect when the computer restarts.Removing DriveLock protectionTo remove DriveLock protection in Computer Setup, follow these ste
6. Read the warning. To continue, select YES.7. To save your changes and exit Computer Setup, click the Save icon and then follow the on-screen instru
There are two types of firewalls to consider:●Host-based firewalls—Software that protects only the computer it is installed on.●Network-based firewall
Depending on your computer model, the reader may be oriented horizontally or vertically. Bothorientations require that you swipe your finger perpendic
10 MaintenanceAdding or replacing memory modulesThe computer has one memory module compartment. The capacity of the computer can be upgradedby adding
b. Grasp the edge of the memory module (2), and then gently pull the memory module out ofthe memory module slot.CAUTION: To prevent damage to the memo
c. Gently press the memory module (3) down, applying pressure to both the left and rightedges of the memory module, until the retention clips snap int
Removing the service door ... 49Replacing the service door ...
●Dry microfiber cleaning cloth or a chamois (static-free cloth without oil)●Static-free cloth wipesCAUTION: Avoid the following cleaning products:Stro
Updating programs and driversHP recommends that you update your programs and drivers on a regular basis with the latestversions. Go to http://www.hp.c
11 Backup and recoveryTo protect your information, use Windows backup and restore utilities to back up individual files andfolders, back up your entir
To create a backup using Backup and Restore:NOTE: Be sure that the computer is connected to AC power before you start the backup process.NOTE: The bac
CAUTION: Some Automatic Repair options will completely erase and reformat the hard drive. Allfiles you have created and any software installed on the
Using Windows 8 operating system media (purchased separately)NOTE: Your computer may not come equipped with an internal optical drive. In order to use
3. Click Change PC settings in the bottom-right corner of the screen, and then select Generalfrom the PC settings screen.4. Scroll the right-side choi
Using HP Software SetupHP Software Setup can be used to reinstall drivers or select software that has been corrupted ordeleted from the system.1. From
12 Computer Setup (BIOS), MultiBoot, andHP PC Hardware Diagnostics (UEFI)Using Computer SetupComputer Setup, or Basic Input/Output System (BIOS), cont
To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes:Click the Exit icon in the
Cleaning the TouchPad and keyboard ... 70Updating programs and drivers ...
Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed files
3. Follow the on-screen instructions.NOTE: If you connect your computer to a network, consult the network administrator beforeinstalling any software
Choosing MultiBoot preferencesYou can use MultiBoot in the following ways:● To set a new boot order that the computer uses each time it is turned on,
Setting a MultiBoot Express promptTo start Computer Setup and set the computer to display the MultiBoot startup location menu eachtime the computer is
To start HP PC Hardware Diagnostics UEFI:1. Turn on or restart the computer, quickly press esc, and then press f2.After pressing f2, the BIOS searches
13 SupportContacting supportIf the information provided in this user guide or HP Support Assistant does not address yourquestions, you can contact sup
LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the comp
14 Specifications● Input power●Operating environmentInput powerThe power information in this section may be helpful if you plan to travel internationa
Operating environmentFactor Metric U.S.TemperatureOperating (writing to optical disc) 5°C to 35°C 41°F to 95°FNonoperating -20°C to 60°C -4°F to 140°F
A Traveling with the computerFor best results, follow these traveling and shipping tips:● Prepare the computer for traveling or shipping:◦Back up your
Comments to this Manuals