HP G7 User Manual

HP Pavilion g7 Notebook PCMaintenance and Service Guide

Category DescriptionGraphics Internal Graphics (UMA):●Intel HD Graphics 4000 on computer models equipped with a 3rd Generation IntelCore processor●Int

libraries, desktop, contacts, and favorites. If files are accidentally deleted from the hard drive andthey can no longer be restored from the Recycle

Restore and recoveryThere are several options for recovering your system. Choose the method that best matches yoursituation and level of expertise:●If

Using Windows Refresh for quick and easy recoveryWhen your computer is not working properly and you need to regain system stability, the WindowsRefres

3.Click Change PC settings in the bottom-right corner of the screen, and then select Generalfrom the PC settings screen.4. Under Remove everything and

To start HP Recovery Manager from the HP Recovery partition:1. Press f11 while the computer boots.– or –Press and hold f11 as you press the power butt

Follow these steps to remove the HP Recovery partition:1. From the Start screen, type recovery, and then select HP Recovery Manager.2. Select Remove R

8 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 V ac, or from 220

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberArgentina IRAM 1Australia SAA 1Austria OVE 1Belg

Country/region Accredited agency Applicable note numberThe United States UL 21. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conducto

9 RecyclingWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local laws and r

Category Description Supports the following single hard drive configurations:●1 TB, 5400 rpm, 9.5 mm●750 GB, 7200 rpm, 9.5 mm●750 GB, 5400 rpm, 9.5 m

IndexAAC adapter 14spare part numbers 27AC adapter, spare part numbers24action keysidentifying 9antennalocations 6removal 66spare part number 22, 26,6

external media cards, productdescription 4external monitor port 12Ffanremoval 76spare part number 20, 25, 76feetlocations 35spare part number 20, 25,

original system recovery 95Ppackaging guidelines 32PCH heat sinkpart number 19removal 79spare part number 26, 79plastic parts, serviceconsiderations 2

system boardremoval 71spare part numbers 18, 25,26, 71system recovery 95system restore pointcreating 91restoring 93TThermal Material Kit, spare partnu

Category Description Support for the following WLAN formats:●Intel Centrino® Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.0combination adapt

Category Description Support for the following batteries:●6 cell, 47 Whr, 2.20 Ah. Li-ion battery●6 cell, 55 Whr, 2.55 Ah, Li-ion battery (select mod

2 External component identificationFinding your hardware and software informationLocating hardwareTo find out what hardware is installed on your compu

Item Component Description(2) Internal microphone Records sound.(3) Webcam Records video, captures still photographs, and allowsyou to video conferenc

TopButton and speakersComponent Description(1)Power button●When the computer is off, press the button to turn onthe computer.●When the computer is in

KeysComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Displays system information

LightsComponent Description(1)Power light●White: The computer is on.●Blinking white: The computer is in the Sleep state, whichis an energy-saving mode

TouchPadComponent Description(1) TouchPad on/off button Turns the TouchPad on or off.(2) TouchPad light ●Amber: The TouchPad is off.●Off: The TouchP

© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.AMD is a trademark of Advanced MicroDevices, Inc. Bluetooth is a trademarkowned by its propri

Left sideComponent Description(1)External monitor port Connects an external VGA monitor or projector.(2) Vents (2) Enable airflow to cool internal c

Component Description(7)Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,earbuds, a headset, or a television audio cab

Component Description(5)Hard drive light ●Blinking white: The hard drive is being accessed.●Amber: HP 3D DriveGuard has temporarily parked thehard dri

Bottom componentsComponent Description(1) Battery bay Holds the battery.(2)Battery release latch Releases the battery from the battery bay.(3) Ven

3 Illustrated parts catalogService labelWhen ordering parts or requesting information, provide the computer serial number and modeldescription provide

Computer major componentsENWWComputer major components17

Item Component Spare part number(1) 43.9 cm (17.3 in), HD+, WLED, SVA BrightView display assembly. The display assembly is spared atthe subcomponent l

Item Component Spare part number ●For use only with computer models equipped with UMA video memory andWindows 8 Standard680568-501 ●For use only with

Item Component Spare part number ●Pentium 2030M processor (2.5 GHz, 1600 MHz/2 MB L3 cache, dual core, 35W)713164-001 ●Pentium 2020M processor (2.4 GH

Item Component Spare part number ●640 GB, 5400 rpm 669300-001 ●500 GB, 7200 rpm 634925-001 ●500 GB, 5400 rpm 669299-001 ●320 GB, 5400 rpm 622643-001

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your

Display assembly subcomponentsItem Component Spare part number(1) Display bezel 682741-001(2) Webcam/microphone module, HD 703461-001(3) Display Hinge

Mass storage devicesItem Component Spare part number(1) Optical drive (includes bezel and bracket): ●Blu-ray ROM DVD±R/RW Super Multi Double-Layer Dri

Miscellaneous partsComponent Spare partnumberHP Smart AC adapter:●90 W RC V HP Smart AC adapter with Power Factor Correction (PFC) (for computer model

Spare part number Description633252-001 750 GB, 7200 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not includehard drive bumpers, br

Spare part number Description680569-501 System board for use only with computer models equipped with a graphics subsystem with 1 GBof switchable discr

Spare part number Description690020-001 Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combo Adapter (select modelsonly)691415-001 Ralink RT5

Spare part number Description703461-001 Webcam/microphone module, HD708037-001Base enclosure 710873-001 System board for use only with computer models

4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and rep

Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage tothe computer, damage to a drive, or loss of i

CAUTION: A product can be degraded by as little as 700 V.Typical electrostatic voltage levels Relative humidityEvent 10% 40% 55%Walking across carpet

iv Safety warning notice ENWW

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Service labelWhen ordering parts or requesting information, provide the computer serial number and model numberprovided on the service label. The serv

Computer feetDescription Spare part numberRubber Feet Kit 680563-001The computer feet are adhesive-backed rubber pads. There are four rubber feet that

BatteryDescription Spare part number6 cell, 55 Whr, 2.55 Ah, Li-ion battery (select models only) 593554-0016 cell, 47 Whr, 2.20 Ah, Li-ion battery 593

Service doorDescription Spare part numberPlastics Kit (contains the service door) 682754-001Before removing the service door, follow these steps:1. Sh

Optical driveNOTE: The optical drive spare part kit includes a bezel and bracket.Description Spare part numberBlu-ray ROM DVD±R/RW Super Multi Double-

3.Pull the optical drive (3) out from the front until the optical drive is completely removed from thecomputer.4. Remove the two Phillips M2.0 x 3.0 s

5.Insert a straightened paper clip into the release access opening (1) in the bezel.6. Press the release tab (2) and remove the bezel from the tab sid

Hard driveNOTE: The hard drive spare part kit does not include the hard drive cable, hard drive bumpers, orhard drive bracket and screws.Description S

Table of contents1 Product description ... 12

2.Lift the hard drive at an angle (2), and then remove the hard drive (3).3.Disconnect the hard drive cable (1). Remove the front bumper (2) and back

Memory moduleWARNING! To reduce the risk of electric shock and damage to the equipment, unplug the powercord and remove all batteries before installin

2.Remove the memory module (2) by pulling it away from the slot at an angle.CAUTION: To prevent damage to the memory module, hold the memory module by

5.Gently press the memory module (3) down, applying pressure to both the left and right edges ofthe module, until the retention clips snap into place.

WLAN moduleDescription Spare part numberIntel Centrino Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.0 combinationadapter670290-001Qualcomm At

3.Remove the WLAN module by pulling the module away from the slot at an angle (3).NOTE: The WLAN module is designed with a notch to prevent incorrect

KeyboardNOTE: The keyboard spare part kit includes a keyboard cable.Description Spare part numberKeyboard with black finish for use in the Adriatic Re

Remove the keyboard:1. Remove the Phillips M2.5×6.5 screw that secures the keyboard to the computer.2.Turn the computer right-side up with the front t

6.Lift the rear edge (1) of the keyboard, and then move the keyboard (2) toward the display panel.7.Tilt the keyboard forward (1) onto the palm rest.

Top coverNOTE: The top cover spare part kit includes the TouchPad.Description Spare part numberSparkling black 682763-001Before removing the top cover

Computer feet ... 35Battery ...

Remove the top cover:1. Disconnect these cables from the system board:(1) Power button board ZIF cable(2) Speaker cable(3) TouchPad button board ZIF c

5.Remove the 15 Phillips M2.5 x 7.0 screws that secure the top cover to the computer.6. Turn the computer right-side up, with the front toward you.7.

SpeakersDescription Spare part numberSpeaker Kit (includes left and right speakers and cable) 682759-001Before removing the speakers, follow these ste

4.Lift the speakers (4) to remove them from the top cover.Reverse this procedure to install the speakers.Power button boardDescription Spare part numb

2.Remove the power button board and cable.Reverse this procedure to install the power button board.56 Chapter 4 Removal and replacement procedures E

TouchPad button boardDescription Spare part numberTouchPad button board (includes cable) 682753-001Before removing the TouchPad button board, follow t

5.Carefully invert the TouchPad button board (1).6. Release the ZIF connector to which the TouchPad LED board cable is connected, and thendisconnect t

Remove the TouchPad LED board and cable:1. Turn the top cover upside down, with the front toward you.2. Apply slight pressure to the retaining clips (

Display assembly Description Spare part number43.9 cm (17.3 in), HD+, WLED, SVA BrightView display panel 682755-001Antenna Kit (includes left and righ

2.Release the wireless antenna cables (2) from the clips and the opening in the base enclosure.NOTE: It may be necessary to release the USB board ZIF

Restore and recovery ... 93Using Windows Re

5.If it is necessary to replace the display bezel or any of the display assembly subcomponents:a. Remove the plastic screw covers (1) and the two Phil

b.Disconnect the webcam/microphone cable (2) from the webcam/microphone module.c. Remove the webcam/microphone module. 7. If it is necessary to replac

8.If it is necessary to replace the display panel:a. Remove the four bottom Phillips M2.5 × 3.5 screws and the two top Phillips M2.5 × 2.5screws that

c.Release the adhesive strip (2) that secures the display panel cable to the display panel, andthen disconnect the display panel cable (3) from the di

10.If it is necessary to replace the display panel cable:a. Release the adhesive and tabs (1) on the display enclosure shielding that secure the displ

c.Remove the wireless antenna cables and transceivers. Reverse this procedure to reassemble and install the display assembly.Optical drive cableDescri

3.Release the optical drive connector from the base enclosure by prying the clips (3) that securethe optical drive connector to the base enclosure.4.

USB boardDescription Spare part numberUSB board (includes cable) 682752-001Before removing the USB board, follow these steps:1. Shut down the computer

Reverse this procedure to install the USB board.Power connectorDescription Spare part numberPower connector (includes cable) 682744-001Before removing

System boardNOTE: The system board Thermal Material Kit, part number 680571-001, includes replacementthermal paste and pads.Description Spare part num

viii ENWW

When replacing the system board, be sure that the following components are removed fromthe defective system board and installed on the replacement sys

4.Remove the system board (3) by sliding it up and to the right at an angle.Reverse this procedure to install the system board.ENWWComponent replaceme

RTC batteryDescription Spare part numberRTC battery (includes cable and double-sided tape) 637193-001Before removing the RTC battery, follow these ste

Reverse this procedure to install the RTC battery.ENWWComponent replacement procedures75

Fan and heat sinkNOTE: The fan and heat sink spare part kits include replacement thermal material.Description Spare part numberFan 680551-001Heat sink

3.Loosen the four captive screws (2) and the three captive screws (3) that secure the heat sink tothe system board.NOTE: Due to the adhesive quality o

1. If it is necessary to replace the fan, turn the fan and heat sink upside down with the fantoward you.2. Remove the two Phillips M1.5 × 2.5 screws (

PCH heat sinkDescription Spare part numberPCH heat sink 683843-001Before removing the PCH heat sink, follow these steps:1. Shut down the computer.2. D

2.Remove the PCH heat sink by lifting straight up (2).NOTE: Due to the adhesive quality of the thermal material located between the heat sink andsyste

ProcessorNOTE: The processor spare part kit includes replacement thermal material.Description Spare part numberIntel Core i7-3632QM (2.2 GHz, SC turbo

1 Product descriptionCategory DescriptionProduct Name HP Pavilion g7 Notebook PCProcessors 3rd Generation Intel® Core™ i7 processors: Intel Core i7-3

10.Remove the system board (see System board on page 71).11. Remove the heat sink (see Fan and heat sink on page 76).Remove the processor:1. Use a fla

5 Using Setup Utility (BIOS) andSystem Diagnostics (Windows 8)Setup Utility, or Basic Input/Output System (BIOS), controls communication between all t

Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downloadand install a BIOS update only

Using System DiagnosticsSystem Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly.To start Sy

6 SpecificationsComputer specifications Metric U.S.Dimensions:Width 41.2 cm 16.23 inDepth 26.77 cm 10.5 inHeight (front to back) 3.11 cm to 3.68 cm 1.

43.9 cm (17.3 in) display specifications Metric U.S.DimensionsHeight 23.3 cm 9.2 inWidth 39.9 cm 15.7 inDiagonal 43.9 cm 17.3 inNumber of colors 262 K

Hard drive specifications 1 TB* 750 GB* 640 GB* 500 GB* 320 GB*DimensionsHeight 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mm 70 mm 70 mm

Data transfer rate24X CD-ROM 3,600 KB/sec8X DVD-ROM 10,800 KB/sec24X CD-R 3,600 KB/sec16X CD-RW 2,400 KB/sec8X DVD+R 10,800 KB/sec4X DVD+RW 5,400 KB/s

BD ROM DVD±R/RW Super Multi Double-Layer DrivespecificationsApplicable disc Read BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R,DV

7 Backing up, restoring, andrecovering (Windows 8)Your computer includes tools provided by HP and the operating system to help you safeguard yourinfor