HP 4320t Service Manual

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HP 4320t Mobile Thin Client
Maintenance and Service Guide
SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.
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Summary of Contents

Page 1 - HP 4320t Mobile Thin Client

HP 4320t Mobile Thin ClientMaintenance and Service GuideSUMMARYThis guide is a troubleshooting reference used for maintaining and servicing the comput

Page 2

Category DescriptionDiskettedriveSupports external USB diskette drive onlyAudio/VisualHD audio - IDT 92HD80Integrated microphoneTwo stereo speakersHea

Page 3 - Safety warning notice

8 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local law

Page 4

Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis

Page 5 - Table of contents

4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display pane

Page 6

10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift

Page 7

15. Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside-down.WARNING! The backlight contains merc

Page 8

18. Remove the backlight from the backlight frame.19. Disconnect the display panel cable (1) from the LCD panel.20. Remove the screws (2) that secure

Page 9 - 1 Product description

IndexAAC adapteridentifying 14spare part numbers 24antenna, disconnecting 55antennasWLAN 13applications key, Windows 7audio, product description 2audi

Page 10

Ethernet, product description 2Execution Disable 83ExpressCard slot bezel,illustrated 21ExpressCard slot, identifying 10external media cards, productd

Page 11

Ethernet 2external media cards 2graphics 1keyboard 2memory module 1modem module 2operating system 3optical drives 1panels 1pointing devices 2ports 2po

Page 12 - Top components

Category DescriptionPowerrequirements65-W Smart AC Adapter with localized cable plug support (3-wire plug with ground pin)9-cell, 93-Wh Li-ion battery

Page 13 - Top components 5

2 External component identificationTop componentsTouchPadComponent Description(1) TouchPad off indicator To turn the TouchPad zone on and off, quickly

Page 14

LightsComponent Description(1) TouchPad off indicator●Amber: The TouchPad is off.●Off: The TouchPad is on.(2) Caps lock light On: Caps lock is on.(3)

Page 15 - Top components 7

Buttons, speakers, and switchesNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1) Speakers

Page 16 - Front components

KeysComponent Description(1) esc key Displays system information when pressed incombination with the fn key.(2) fn key Executes frequently used system

Page 17 - Right-side components

Front componentsComponent Description(1) Drive light●Blinking white: The solid-state module or optical drive isbeing accessed.●Amber: HP 3D DriveGuard

Page 18 - Left-side components

Right-side componentsComponent Description(1) USB 2.0 ports (2) Connect optional USB devices.(2) RJ-11 (modem) jack Connects a modem cable.(3) Optical

Page 19 - Bottom components

Left-side componentsComponent Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is desig

Page 20 - Component Description

Bottom componentsComponent Description(1) Battery release latches (2) Release the battery from the battery bay.(2) Battery bay Holds the battery.Botto

Page 21

© Copyright 2010 Hewlett-PackardDevelopment Company, L.P.Intel and Arrandale are trademarks of IntelCorporation in the U.S. and other countries.Window

Page 22

DisplayNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1) Internal display switch Turns of

Page 23 - 3 Illustrated parts catalog

Wireless antennas (select models only)The antennas send and receive signals from one or more wireless devices. These antennas are notvisible from the

Page 24 - Computer major components

Additional hardware componentsComponent Description(1) Power cord* Connects an AC adapter to an AC outlet.(2) Battery* Powers the computer when the co

Page 25 - Computer major components 17

3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided

Page 26

Computer major componentsItem Description Spare part number(1) 33.8-cm (13.3-in) high-definition (1366x768 resolution) display assembly (see Displayas

Page 27 - Computer major components 19

Item Description Spare part number ●For use in Belgium 599572-A41 ●For use in Brazil 599572-201 ●For use in Bulgaria 599572-261 ●For use in Canada (Fr

Page 28 - Display assembly components

Item Description Spare part number(9) Fan 599544-001(10) Processor heat sink 599546-001(11) Memory module (PC3-10600, 1333-MHz, DDR3, shared) 2048-

Page 29 - Plastics Kit

Item Description Spare part number For use in Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Australia,Austria, Azerbaijan, Bahr

Page 30 - Cable Kit

Display assembly componentsItem Description Spare part number Display assembly: 599553-001(1) Display bezel 599532-001(2) Display panel (available se

Page 31 - Mass storage devices

Plastics KitItem Description Spare part number Plastics Kit: 599563-001(1) ExpressCard slot bezel (2) DVD-ROM drive blank (used with no-ODD option)

Page 32 - Miscellaneous parts

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Page 33

Cable KitItem Description Spare part number Cable Kit: 599525-001(1) Power connector and cable (2) RJ-11 (modem) jack and cable 22 Chapter 3 Ill

Page 34

Mass storage devicesItem Description Spare part number(1) Solid-state module (includes bracket) 2-GB 614527-001 4-GB 614528-001 8-GB 634653-001(2) DVD

Page 35

Miscellaneous partsDescription Spare part numberAC adapters65-W, 3-pin Smart AC adapter ●For use in all countries and regions except India 609939-001

Page 36

Sequential part number listingSpare partnumberDescription490371-001 Power cord (AC power, 3-pin, black, 1.83 m), for use in North America490371-011 Po

Page 37 - Service considerations

Spare partnumberDescription582564-001 Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter, for use in Antigua and Barbuda, Aruba, Bahamas,Barbados, Belize,

Page 38 - Drive handling

Spare partnumberDescription599565-001 Screw Kit599566-001 Speaker assembly599567-001 Switch cover599569-001 Top cover599572-001 Keyboard, for use in t

Page 39 - Grounding guidelines

Spare partnumberDescription609939-001 65-W, 3-pin Smart AC adapter for use in all countries and regions except India609948-001 65-W, 3-pin Smart AC ad

Page 40

4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re

Page 41

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Page 42 - Service tag

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Page 43 - Computer feet

iv Safety warning notice

Page 44 - Battery

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Page 45

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Page 46

Component replacement proceduresThis section provides removal and replacement procedures.There are as many as 83 screws, in 8 different sizes, that mu

Page 47 - Keyboard

Computer feetDescription Spare part numberRubber Kit (includes computer feet) 599564-001The computer feet are adhesive-backed rubber pads. The feet ar

Page 48

BatteryDescription Spare part numberBattery 9-cell, 93-Wh (2.8-Ah) Li-ion 593573-0016-cell, 47-Wh (2.2-Ah) Li-ion 593572-001Before disassembling the

Page 49 - Memory module

Switch coverDescription Spare part numberSwitch cover 599567-001Before removing the switch cover, follow these steps:1. Shut down the computer.2. Disc

Page 50

4. Slide the switch cover back (1), and then remove it from the computer (2).Reverse this procedure to install the switch cover and keyboard.38 Chapte

Page 51 - DVD-ROM drive

KeyboardDescription Spare part numberKeyboard (includes keyboard cable) 599572-xxxNOTE: For a detailed list of keyboards see the parts list in Compute

Page 52

2. Slide the keyboard back toward the display (1), and then rotate it right (2) until it rests upsidedown on the right side of the computer.3. Release

Page 53 - Power button board

Memory moduleDescription Spare part numberMemory module (PC3-10600, 1333-MHz, DDR3, shared) 2048-MB 598856-0021024-MB 598859-002Before removing the m

Page 54 - Speakers

Table of contents1 Product description ...

Page 55

3. Remove the memory module (2) by pulling the module away from the slot at an angle.NOTE: Memory modules are designed with a notch (3) to prevent inc

Page 56 - Palm rest

DVD-ROM driveDescription Spare part numberDVD-ROM drive 599539-001Before removing the DVD-ROM drive, follow these steps:1. Shut down the computer.2. D

Page 57 - 5. Remove the palm rest (3)

5. If it is necessary to replace the DVD-ROM drive bracket, position the DVD-ROM drive with therear toward you.6. Remove the two PM2.0×3.0 screws (1)

Page 58 - Solid-state module

Power button boardDescription Spare part numberPower button board with cable 599517-001Before removing the power button board, follow these steps:1. S

Page 59

SpeakersDescription Spare part numberSpeaker assembly 599566-001Before removing the speakers, follow these steps:1. Shut down the computer.2. Disconne

Page 60 - RTC battery

7. Slide the right speaker back and out from the tab (5) that holds it at the right, then lift the rightspeaker (6) up and out at an angle.Reverse thi

Page 61

Palm restDescription Spare part numberPalm rest (includes TouchPad) 599551-001Before removing the palm rest, follow these steps:1. Shut down the compu

Page 62 - WLAN module

5. Remove the palm rest (3).Reverse this procedure to install the palm rest.Component replacement procedures 49

Page 63

Solid-state moduleNOTE: The solid-state module spare part kit includes a solid-state module bracket.Description Spare part number2-GB 614527-0014-GB 6

Page 64

4. Remove the solid-state module (4) from the solid-state module bay.5. If it is necessary to replace the solid-state module bracket, remove the PM3.0

Page 65 - Heat sink and fan

Grounding guidelines ... 31Electrostatic dischar

Page 66

RTC batteryDescription Spare part numberRTC battery 599516-001Before removing the RTC battery, follow these steps:1. Shut down the computer.2. Disconn

Page 67

Reverse this procedure to install the RTC battery.Component replacement procedures 53

Page 68 - Processor

WLAN moduleDescription Spare part numberBroadcom 4312G 802.11b/g WiFi Adapter For use in Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto R

Page 69

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wirelessmodule authorized for use in the computer by the governmen

Page 70 - Display assembly

4. Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: WLAN modules are designed with a notch (4) to prevent incorre

Page 71

Heat sink and fanNOTE: The heat sink spare part kit includes replacement thermal material.Description Spare part numberFan 599544-001Processor heat si

Page 72

4. Lift the right edge of the heat shield to disengage the tabs on the left side of the heat shield fromthe top cover, and then remove the heat shield

Page 73

7. Following the sequence stamped into the heat sink, loosen the four PM2.5×10.0 captive screws(1) that secure the heat sink to the processor.8. Lift

Page 74

ProcessorNOTE: The processor spare part kit includes replacement thermal material.Description Spare part numberProcessor, Intel Arrandale P4500 1.8-GH

Page 75 - Top cover

3. Lift the processor (2) straight up and remove it.NOTE: When you install the processor, the gold triangle (3) on the processor must be alignedwith t

Page 76 - 5. Remove the top cover (3)

DVD-ROM drive specifications ... 88System reso

Page 77 - Modem module

Display assemblyNOTE: The display assembly spare part kit includes 2 WLAN antennas and cables.Description Spare part numberDisplay assembly, 33.8-cm (

Page 78 - 5. Remove the modem module

3. Lift the display assembly (4) straight up and remove it from the base enclosure.4. If it is necessary to replace the display bezel, display enclosu

Page 79 - System board

c. Flex the inside edge of the left side and the right side of the bezel until it disengages fromthe display back cover (3).d. Remove the display beze

Page 80

8. Peel back the tape (1) that secures the display cable to the display panel, and then release theZIF connector (2). Remove the cable from the displa

Page 81 - USB connector board

11. Gently release the integrated microphone (1) from the clips at the top of the display back cover,remove the display cable from the clips and routi

Page 82

Top coverDescription Spare part numberTop cover 599569-001Before removing the top cover, follow these steps:1. Shut down the computer.2. Disconnect a

Page 83 - Modem module cable

4. Release the top cover from the sides of the base enclosure , and gently use a flat-bladedscrewdriver to pry loose the top cover along the front edg

Page 84 - 4. Remove the modem cable

Modem moduleDescription Spare part numberModem moduleNOTE: The modem module spare part kit does not include a modem module cable. The modemmodule cabl

Page 85 - Power connector cable

5. Remove the modem module.Reverse this procedure to install the modem module.70 Chapter 4 Removal and replacement procedures

Page 86

System boardNOTE: The system board spare part kit includes replacement thermal material.Description Spare part numberSystem board (includes replacemen

Page 88 - Using Computer Setup

5. Use the optical drive connector (4) to lift the right side (5) of the system board.6. Remove the system board (6) at an angle.Reverse this procedur

Page 89

USB connector boardDescription Spare part numberUSB board with cable 599524-001Before removing the USB connector assembly, follow these steps:1. Shut

Page 90 - Computer Setup menus

3. Remove the USB connector assembly (2) from the base enclosure.Reverse this procedure to install the USB connector assembly.74 Chapter 4 Removal a

Page 91 - Computer Setup menus 83

Modem module cableNOTE: The modem module cable with RJ-11 connector is included in the Cable Kit on page 22, partnumber 599525-001.Before removing the

Page 92 - 84 Chapter 5 Computer Setup

3. Remove the modem cable (2) from the routing channel in the base enclosure.4. Remove the modem cable.Reverse this procedure to install the modem cab

Page 93 - 6 Specifications

Power connector cableNOTE: The power connector cable (DC power) is included in the Cable Kit on page 22, part number599525-001.Before removing the pow

Page 94 - 86 Chapter 6 Specifications

2. Disconnect the power connector cable from the base enclosure (1), and then remove the cablefrom the routing channel (2) in the base enclosure.3. Re

Page 95

5 Computer SetupStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operatingsystem is not worki

Page 96 - DVD-ROM drive specifications

Using Computer SetupNavigating and selecting in Computer SetupThe information and settings in Computer Setup are accessed from the File, Security, Dia

Page 97

4. Follow the on-screen instructions.5. To save your changes and exit, click the Save icon in the lower-left corner of the screen, andthen follow the

Page 98 - 7 Power cord set requirements

1 Product descriptionCategory DescriptionProductNameHP 4320t Mobile Thin Client, UMAProcessors Intel® Arrandale™ P4500, 1.8-GHz, 3-MB L3 cache (35 W)C

Page 99

Computer Setup menusThe menu tables in this section provide an overview of Computer Setup options.NOTE: Some of the Computer Setup menu items listed i

Page 100 - 8 Recycling

Select To do thisBoot Options●Set a Startup Menu delay (in seconds).●Set the Express Boot Popup delay in seconds.●Enable/disable CD-ROM boot (enabled

Page 101

Select To do thisBuilt-In Device Options●Enable/disable the wireless button state (enabled bydefault).●Enable/disable the embedded WLAN device (enable

Page 102

6 SpecificationsComputer specificationsDimensionsDepth 22.81 cm (8.98 in)Width 32.2 cm (12.68 in)Height (front to rear) 27.5 to 35.5 cm (1.08 to 1.40

Page 103

Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25oct/min sweep rateNonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rateNOTE: A

Page 104

Solid-state module specifications 2-GB* 4-GB* 8-GB*Dimensions Height 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mmWeight 15 g 15 g 15 gInterface type S

Page 105

DVD-ROM drive specificationsApplicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2),CD Digital Audio, CD-XA ready (Mode 2, Form 1

Page 106

System resource specificationsYou can use Device Manager to get a graphical view of the system resources that control how thedevices work on the compu

Page 107

7 Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC or from

Page 108

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

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