HP G6 User Manual

HP Pavilion g6 Notebook PCMaintenance and Service Guide

Category Description Dual graphics:●AMD Radeon HD 7660G+HD 7670M Dual Graphics for computer modelsequipped with an AMD A10-4600M APU and AMD Radeon H

Using System DiagnosticsSystem Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly.To start Sy

7 SpecificationsComputer specificationsDimensionsDepth 24.5 cm (9.6 in)Width 37.4 cm (14.7 in)Height (front to rear) 3.1 to 3.6 cm (1.2 to 1.4 in)Weig

Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rateNOTE: Applicable product safety standards specify thermal limits for plastic

39.6-cm (15.6-in) display specificationsDimensionsHeight 21.0 cm (8.27 in)Width 35.9 cm (14.1 in)Diagonal 39.6 cm (15.6)Number of colors Up to 16.8 mi

Hard drive specifications 1 TB* 750 GB* 640 GB* 500 GB* 320 GB*DimensionsHeight 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm and7.0 mmWidth 70 mm 70 mm 70 mm 7

DVD±RW and CD-RW SuperMulti Double-LayerCombo Drive specificationsApplicable disc Read CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXEDMODE

Blu-ray Disc ROM and DVD±R/RW SuperMultiDouble-Layer Drive specificationsApplicable disc Read BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-

8 Backing up, restoring, andrecovering (Windows 8)Your computer includes tools provided by HP and the operating system to help you safeguard yourinfor

libraries, desktop, contacts, and favorites. If files are accidentally deleted from the hard drive andthey can no longer be restored from the Recycle

Restore and recoveryThere are several options for recovering your system. Choose the method that best matches yoursituation and level of expertise:●If

Category DescriptionOptical drive FixedCustomer-accessibleSATA12.7 mm tray loadSupports Blu-ray ROM DVD±R/RW Super Multi Double-Layer DriveSupports DV

Using Windows Refresh for quick and easy recoveryWhen your computer is not working properly and you need to regain system stability, the WindowsRefres

3.Click Change PC settings in the bottom-right corner of the screen, and then select Generalfrom the PC settings screen.4. Under Remove everything and

To start HP Recovery Manager from the HP Recovery partition:1. Press f11 while the computer boots.– or –Press and hold f11 as you press the power butt

Follow these steps to remove the HP Recovery partition:1. From the Start screen, type recovery, and then select HP Recovery Manager.2. Select Remove R

9 Backing up, restoring, andrecovering (Ubuntu Linux)Recovery after a system failure is as good as your most recent backup. As you add new software an

on the drivers and software installed on your computer, you may need slightly more than 8 GB ofspace. HP recommends that you use a 16 GB device or abo

NOTE: Before you back up your information, be sure you have designated a location to save thebackup files.1. Click the System menu icon at the far rig

10 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 V ac, or from 22

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberArgentina IRAM 1Australia SAA 1Austria OVE 1Belg

Country/region Accredited agency Applicable note numberThe United States UL 21. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conducto

Category DescriptionPorts●Audio-in (digital microphone)●Audio-out (stereo headphone)●RJ-45 (Ethernet, includes link and activity lights)●USB 3.0 ports

11 RecyclingWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local laws and

IndexAAC adapterspare part numbers 27AC adapter light, identifying 6AC adapter, spare part numbers30action keysidentifying 15, 16antennaremoval 72spar

feetlocations 39spare part number 39fn key, identifying 15, 16Ggraphics, product description 1grounding guidelines 34guidelinesequipment 37grounding 3

power connector, identifying 7power cordrequirements for all countries109requirements for specificcountries and regions 110set requirements 109power c

TouchPad on/off button 11TouchPad reader light 12TouchPad zone, identifying 11transporting guidelines 36UUSB 3.0 ports identifying 8USB boardremoval 7

Category DescriptionOperating system Preinstalled:●Windows 8® Professional (64 bit)●Windows 8 Standard (64 bit)●Ubuntu Linux●FreeDOS 1.0Serviceability

2 External component identificationRight side Component Description(1) Optical drive (select models only) Reads and writes to an optical disc.(2)

Component Description(8)Power connector Connects an AC adapter.(9)Security cable slot Attaches an optional security cable to the computer.NOTE: The se

Left sideComponent Description(1)External monitor port Connects an external VGA monitor or projector.(2) Vents (2) Enable airflow to cool internal c

Component Description(7)Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,earbuds, a headset, or a television audio cab

DisplayComponent Description(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wirelesslocal area networks (WLANs).(2) Inter

TopTouchPadComponent Description(1) TouchPad on/off button Turns the TouchPad on or off.(2) TouchPad light ●Amber: The TouchPad is off.●Off: The Tou

© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.AMD is a trademark of Advanced MicroDevices, Inc. Bluetooth is a trademarkowned by its propri

LightsComponent Description(1)Power light●White: The computer is on.●Blinking white: The computer is in the Sleep/Suspendstate, which is an energy-sav

Buttons and speakersComponent Description(1)Power button●When the computer is off, press the button to turn on thecomputer.●When the computer is on, p

Component Description To learn more about your power settings:In Windows 8:●From the Start screen, type power options. ClickSettings, and then se

Keys - Windows systemsComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Displays

Keys - Ubuntu Linux systemsComponent Description(1) fn key Displays system information when pressed in combinationwith the esc key.(2)Operating syst

BottomComponent Description(1) Battery bay Holds the battery.(2)Battery release latch Releases the battery from the battery bay.(3) Vents (5) Enab

3 Illustrated parts catalogSerial number locationWhen ordering parts or requesting information, provide the computer serial number and model numberloc

Computer major componentsENWWComputer major components19

Item Description Spare part number(1) 39.6 cm (15.6 in) High Definition (HD), LED, BrightView (1366×768) displayassemblyNOTE: For more display assembl

Item Description Spare part number ●For use in Northwest Africa 699497-FP1 Keyboards for Windows 8 with white finish: ●For use in the United States 6

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your

Item Description Spare part number(4) Power button board (includes cable) 683549-001(5) TouchPad LED board (includes cable) 684061-001(6) TouchPad but

Item Description Spare part number(9) Platform Controller Hub (PCH) heat sink 683843-001(10) Processor (includes replacement thermal material): ●AMD

Item Description Spare part number ●Hard Drive Hardware Kit (not illustrated, includes hard drive cable, hard drivebumpers, and hard drive bracket and

Display assembly subcomponentsItem Description Spare part number(1) Display bezel 681806-001(2) Webcam/microphone module HD 703461-001(3) Display hing

Mass storage devicesItem Description Spare part number(1) Optical drive (12.7 mm, SATA, fixed, includes bezel and bracket) ●Blu-ray ROM DVD±R/RW Supe

Miscellaneous partsDescription Spare part numberHP Smart AC adapter:●90-W HP Smart AC adapter (PFC, EM, 3-wire) 693713-001●90-W HP Smart AC adapter (P

Sequential part number listingSpare partnumberDescription490371-001 Power cord, AC, 3 wire, black, 1.83 m for use in North America490371-011 Power cor

Spare partnumberDescription681802-001 Display back cover for use in Ruby red computer models681803-001 Display back cover for use in Winter blue compu

Spare partnumberDescription683030-001 System board for use only with computer models equipped with a graphics subsystem with 1 GBdedicated switchable

Spare partnumberDescription697230-501 System board for use only with computer models equipped with AMD E2-1800 processor and Windows8 Standard (includ

iv Safety warning notice ENWW

Spare partnumberDescription699498-041 Windows 8 keyboard for use in Germany, white (includes cable)699498-051 Windows 8 keyboard for use in France, wh

4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and rep

Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage tothe computer, damage to a drive, or loss of i

The following table shows how humidity affects the electrostatic voltage levels generated bydifferent activities.CAUTION: A product can be degraded by

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Service labelWhen ordering parts or requesting information, provide the computer serial number and model numberprovided on the service label.Item Desc

Computer feetDescription Spare part numberRubber feet kit 680563-001The computer feet are adhesive-backed rubber pads. There are 4 rubber feet that at

BatteryDescription Spare part number6 cell, 55-Whr, 2.55-Ah Li-ion battery 593554-0016 cell, 47-Whr, 2.20-Ah Li-ion battery 593553-001Before disassemb

Service doorDescription Spare part numberPlastics kit (contains the service door) 681816-001Before removing the service door, follow these steps:1. Sh

Table of contents1 Product description ... 12

Optical driveNOTE: The optical drive spare part kit includes a bezel and bracket.Description Spare part numberBlu-ray ROM DVD±R/RW Super Multi Double-

3.Pull the optical drive (3) out from the front until the optical drive is completely removed from thecomputer.4. Remove the 2 PM 2.0 x 3.0 screws (1)

5.Insert a straightened paper clip (1) into the release access opening in the bezel.6. Press the release tab (2) and remove the bezel from the tab sid

Before removing the hard drive, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe

4.Remove the 4 PM 3.0 x 3.5 screws (4), and then remove the bracket (5) from the hard drive.Replacing the hard driveReverse this procedure to reassemb

3.Disconnect the power from the computer by first unplugging the power cord from the AC outletand then unplugging the AC adapter from the computer.4.R

5.Gently press the memory module (3) down, applying pressure to both the left and right edges ofthe module, until the retention clips snap into place.

WLAN moduleDescription Spare part numberAtheros HB125 802.11b/g/n 1×1 WiFi Adapter (select models only) 675794-001Ralink RT3290LE 802.11 b/g/n 1x1 WiF

3.Remove the WLAN module by pulling the module away from the slot at an angle (3).NOTE: The WLAN module is designed with a notch to prevent incorrect

KeyboardNOTE: The keyboard spare part kit includes a keyboard cable.Description Spare part numberKeyboard Keyboards for Windows 8 with black finish:

Service door ... 41Optical drive ...

Description Spare part number●For use in Northwest Africa 699497-FP1Keyboards for Windows 8 with white finish:●For use in the United States 699498-001

4.Remove the battery (see Battery on page 40).5. Remove the service door (see Service door on page 41).6. Remove the hard drive (see Hard drive on pag

4.Using a thin, non-conductive tool, press on the back of the keyboard through the release accesshole until the keyboard disengages from the computer.

7.Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, andthen disconnect the keyboard cable (2) from the sys

Top coverNOTE: The top cover spare part kit includes the TouchPad.Description Spare part numberBright purple 681822-001Ruby red 681823-001Winter blue

Remove the top cover:1. Disconnect these cables from the system board:(1) Power button board ZIF cable(2) Speaker cable(3) TouchPad button board ZIF c

4.Turn the computer upside down, with the front toward you.5. Remove the following ten PM 2.5 x 6.5 screws that secure the top cover to the computer.6

Reverse this procedure to install the top cover.ENWWComponent replacement procedures59

SpeakersDescription Spare part numberSpeaker Kit (includes left and right speakers and cable) 681821-001Before removing the speakers, follow these ste

4.Lift the speakers from the top cover (4).Reverse this procedure to install the speakers.Power button boardDescription Spare part numberPower button

7 Specifications ... 93Computer specifi

Remove the power button board:1. Turn the top cover upside down, with the front toward you.NOTE: The power button board is secured by a screw that was

TouchPad button boardDescription Spare part numberTouchPad button board (includes cable) 683548-001Before removing the TouchPad button board, follow t

5.Lift the TouchPad button board (4) slightly to perform the next step.6. Carefully invert the TouchPad button board (1).7. Release the ZIF connector

Before removing the TouchPad LED board, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation,

Display assemblyDescription Spare part numberDisplay back cover:●Bright purple 681801-001●Ruby red 681802-001●Winter blue 681803-001●Sparkling black 6

2.Release the wireless antenna cables (2) from the clips and the opening in the base enclosure.NOTE: It may be necessary to release the USB board ZIF

5.If it is necessary to replace the display bezel or any of the display assembly subcomponents:a. Remove the plastic screw covers (1) and the two PM 2

6.If it is necessary to replace the webcam/microphone module:a. Detach and release the webcam/microphone module (1) as far as the webcam/microphonemod

b.The hinge covers are held in place by two of the same screws as the display hinges. Using asmall tool to pry, remove the hinge covers.c. Lift the to

8.If it is necessary to replace the display hinges:a. Remove the four PM 2.0 × 3.0 screws (1) that secure the display hinges to the display panel.b.Re

viii ENWW

10.If it is necessary to replace the wireless antenna cables and transceivers:a. Release the wireless antenna cables from the clips (1) built into the

8.Remove the keyboard (see Keyboard on page 51).9. Remove the top cover (see Top cover on page 56).Remove the USB board:1. If not released already, re

6.Remove the optical drive (see Optical drive on page 42).7. Remove the hard drive (see Hard drive on page 44).8. Remove the keyboard (see Keyboard on

Description Spare part numberFor use only with computer models equipped with 2 GB of dedicated switchable discrete videomemory. Windows 8 Professional

●PCH heat sink (see PCH heat sink on page 82)●Processor (see Processor on page 83)Remove the system board:1. Disconnect the following cables from the

RTC batteryDescription Spare part numberRTC battery (includes cable and double-sided tape) 637193-001Before removing the RTC battery, follow these ste

3.Remove the RTC battery (2) from the system board. (The RTC battery is attached to the systemboard with double-sided tape.)Reverse this procedure to

Fan and heat sinkNOTE: The fan and heat sink spare part kits include replacement thermal material.Description Spare part numberFan 680551-001Heat sink

4.Remove the fan and heat sink (4).NOTE: Due to the adhesive quality of the thermal material located between the heat sink andsystem board components,

1. If it is necessary to replace the fan, turn the fan and heat sink upside down with the fantoward you.2. Remove the two PM 1.5 × 2.5 screws (1) that

1 Product descriptionCategory DescriptionProduct Name HP Pavilion g6 Notebook PCProcessors AMD® A10-4600M processor (3.2 GHz/2.3 GHz, 1600 MHz/4 MB L2

PCH heat sinkDescription Spare part numberPCH heat sink 683843-001Before removing the PCH heat sink, follow these steps:1. Shut down the computer. If

2.Remove the PCH heat sink by lifting straight up (2).NOTE: Due to the adhesive quality of the thermal material located between the heat sink andsyste

Before removing the processor, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe

Before removing the optical drive cable, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation

5 Using Setup Utility (BIOS) andSystem Diagnostics (Windows 8)Setup Utility, or Basic Input/Output System (BIOS), controls communication between all t

Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downloadand install a BIOS update only

Using System DiagnosticsSystem Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly.To start Sy

6 Using Setup Utility (BIOS) andSystem Diagnostics (Ubuntu Linux)Setup Utility, or Basic Input/Output System (BIOS), controls communication between al

Displaying system information1. Start Setup Utility.2. Select the Main menu. System information such as the system time and date, and identificationin

BIOS version information (also known as ROM date and System BIOS) can be displayed by usingSetup Utility.1.Start Setup Utility.2. If the system inform