HP EliteBook 2540p Notebook PCMaintenance and Service Guide
External monitor ... 137RJ
h. Top cover (see Top cover on page 81)i. Speaker (see Speaker on page 86)When replacing the system board, be sure that the following components are r
5. Remove the system board (4) from the base enclosure by sliding it up and to the left.Reverse this procedure to install the system board.Component r
Modem moduleNOTE: The modem module spare part kit does not include a modem module cable. The modemmodule cable is included in the Cable Kit, spare par
3. Disconnect the modem module cable (3) from the modem module.4. Remove the modem module.Reverse this procedure to install the modem module.Fan/heat
c. Switch cover and keyboard (see Switch cover and keyboard on page 65)d. Display assembly (see Display assembly on page 72)e. Top cover (see Top cove
Reverse this procedure to install the fan/heat sink assembly.Component replacement procedures 95
5 Computer SetupWindows 7Starting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operatingsystem is
Use the tab key and the arrow keys to select File > Ignore changes and exit, and then pressenter.– or –●To save your changes and exit Computer Setu
Computer Setup menusThe menu tables in this section provide an overview of Computer Setup options.NOTE: Some of the Computer Setup menu items listed i
Security menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisAdministrator ToolsSetup BIOS
1 Product descriptionCategory DescriptionProduct Name HP EliteBook 2540p Notebook PCProcessors Intel® Dual Core™ processors (support Intel Turbo Boost
System Configuration menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisLanguage Change th
Select To do thisDevice Configurations (continued) NOTE: Availability of these options varies by computermodel.●Enable/disable secondary battery fast
Select To do thisBuilt-In Device Options●Enable/disable the wireless button state (enabled bydefault).●Enable/disable embedded WLAN device radio (sele
Select To do thisAMT Options●Enable/disable Firmware Verbosity.●Enable/disable AMT Setup Prompt (Ctrl-P).●Enable/disable USB Key Provisioning Support.
To navigate and select in Computer Setup, follow these steps:1. Turn on or restart the computer, and then press esc while the “Press the ESC key for S
Restoring factory settings in Computer SetupNOTE: Restoring defaults will not change the hard drive mode.To return all settings in Computer Setup to t
Computer Setup menusThe menu tables in this section provide an overview of Computer Setup options.NOTE: Some of the Computer Setup menu items listed i
Security menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisAdministrator ToolsSetup BIOS
System Configuration menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisLanguage Change th
Select To do thisDevice Configurations (continued) NOTE: Availability of these options varies by computermodel.●Enable/disable secondary battery fast
Category DescriptionInternal storage Computer models equipped with a standard-voltage (35-W) processor support the following 2.5-instorage devices:●50
Select To do thisBuilt-In Device Options●Enable/disable the wireless button state (enabled bydefault).●Enable/disable embedded WLAN device radio (sele
Select To do thisAMT Options●Enable/disable Firmware Verbosity.●Enable/disable AMT Setup Prompt (Ctrl-P).●Enable/disable USB Key Provisioning Support.
Windows XPStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operatingsystem is not working or
– or –Use the tab key and the arrow keys to select File > Save changes and exit, and then pressenter.Your changes go into effect when the computer
Computer Setup menusThe menu tables in this section provide an overview of Computer Setup options.NOTE: Some of the Computer Setup menu items listed i
Security menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisAdministrator ToolsSetup BIOS
System Configuration menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisLanguage Change th
Select To do thisDevice Configurations (continued) NOTE: Availability of these options varies by computermodel.●Enable/disable secondary battery fast
Select To do thisBuilt-In Device Options●Enable/disable the wireless button state (enabled bydefault).●Enable/disable embedded WLAN device radio (sele
Select To do thisAMT Options●Enable/disable Firmware Verbosity.●Enable/disable AMT Setup Prompt (Ctrl-P).●Enable/disable USB Key Provisioning Support.
Category Description Supports “no modem” option Modem cable not includedEthernet Intel 82577-LM 10/100/1000 GB network interface card (NIC) with iAM
6 SpecificationsComputer specifications Metric U.S.DimensionsDepth 21.34 cm 8.40 inWidth 28.22 cm 11.11 inHeight (front to back) 2.80 cm to 3.40 cm 1.
12.1-in display specifications Metric U.S.DimensionsWidth 16.9 cm 6.7 inDepth 26.2 cm 10.3 inDiagonal 30.8 cm 12.1 inNumber of colors Up to 16.8 milli
DVD±RW and CD-RW SuperMulti Double-Layer DrivespecificationsApplicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,CD-ROM, CD-ROM XA, MIXED MO
Applicable disc Read: Write:Cache buffer 2 MBData transfer rate24X CD-ROM 3,600 KB/sec8X DVD 10,800 KB/sec24X CD-R 3,600 KB/sec16X CD-RW 3,600 KB/secD
7 Backup and recoveryWindows 7To protect your information, use Windows Backup and Restore to back up individual files and folders,back up your entire
Backing up your informationRecovery after a system failure is as complete as your most current backup. You should createsystem repair discs (select mo
Performing a recoveryIn case of system failure or instability, the computer provides the following tools to recover your files:●Windows recovery tools
Using f11 recovery toolsCAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All filesyou have created and any softw
Using a Windows 7 operating system DVD (purchased separately)If you are unable to boot (start up) your computer and you cannot use the system repair d
Backing up your informationRecovery after a system failure is as complete as your most current backup. You should create yourinitial backup immediatel
Category DescriptionPorts●1394a●3-pin AC power●Headphone/microphone combo audio●DisplayPort● Docking● RJ-11 (modem)●RJ-45 (Ethernet, includes link and
Performing a recoveryIn case of system failure or instability, the computer provides the following tools to recover your files:●Windows recovery tools
Using f11 recovery toolsCAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All filesyou have created and any softw
6. Select Repair your computer.7. Follow the on-screen instructions.132 Chapter 7 Backup and recovery
Windows XPTo protect your information, use the Windows Backup utility to back up files and folders or createrecovery points. In case of system failure
NOTE: The backup process may take over an hour, depending on file size and the speed of thecomputer.1. Select Start > All Programs > Accessories
8 Connector pin assignments1394Pin Signal1 TPB-2 TPB+3 TPA-4 TPA+Audio-in (microphone)/audio-out (headphone) comboPin Signal1 Audio signal in (microph
DisplayPortPin Signal1 ML_lane 0 (positive)2 Ground3 Lane 0 (negative)4 Lane 1 (positive)5 Ground6 Lane 1 (negative)7 Lane 2 (positive)8 Ground9 Lane
External monitorPin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5 Ground6 Ground analog7 Ground analog8 Ground analog9+5 VDC10 Ground1
RJ-11 (modem)Pin Signal1Unused2Tip3Ring4Unused5Unused6UnusedRJ-45 (network)Pin Signal1 Transmit +2 Transmit -3Receive +4Unused5Unused6Receive -7Unused
Universal Serial BusPin Signal1+5 VDC2Data3 Data +4 GroundUniversal Serial Bus 139
Category Description Preinstalled with Microsoft® Office:●Windows 7 Home Basic 32●Windows 7 Home Premium 32/64●Windows 7 Professional 32/64● Windows
9 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from
Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana
10 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local la
Perform the following steps:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the displayassembly.2. Lift up and out on t
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter 2.5. Remove all screws (1) that secure the display panel
10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift
16. Turn the display panel upside down.17. Remove the backlight frame from the display panel.WARNING! The backlight contains mercury. Exercise caution
22. Release the tape (4) that secures the LCD panel to the display rear panel.23. Remove the LCD panel.24. Recycle the LCD panel and backlight.Display
IndexSymbols/Numerics1394 portconnector pinout 135location 16AAC adapter, spare part numbers31, 36ambient light sensor boardlocation 9removal 77spare
spare part number 23, 29, 34,59specifications 122DVD±RW and CD-RW SuperMultiDouble-Layer Driveprecautions 38removal 59spare part number 23, 29, 34,59s
Category Description Web-only support:●Windows 7 Enterprise 32/64●Windows 7 Ultimate 32/64●Windows Vista Business 64● Windows Vista Enterprise 32/64S
precautions 38product description 2removal 59spare part numbers 23, 29,34, 59specifications 122optical drive bay 18optical drive bezel, illustrated 30
webcam light 8webcam moduleremoval 78, 79spare part number 27, 36, 78,79Windows applications key 12Windows logo key 12wireless antennadisconnecting 55
2 External component identificationComponents included with the computer may vary by region and model. The illustrations in thischapter identify the s
Display componentsItem Component Description1 WWAN antennas (2)* Send and receive wireless signals to communicatewith WWANs (select models only).2 WLA
Item Component Description7 Ambient light sensor Automatically adjusts the display brightness based onthe lighting conditions in your environment.*The
© Copyright 2010 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice
Buttons and fingerprint reader10 Chapter 2 External component identification
Item Component Description(1) Power button●When the computer is off, press the button toturn on the computer.●When the computer is on, press the butto
Item Component Description(8) Volume up button Increases speaker volume.(9) Fingerprint reader (select models only) Allows a fingerprint logon to Wind
Pointing device componentsItem Component Description(1) Left TouchPad button* Functions like the left button on an external mouse.(2) TouchPad* Moves
Front componentsItem Component Description(1) Business card slot Holds a business card in position so that the webcamcan capture the information on th
Left-side componentsNOTE: Refer to the illustration that most closely matches your computer.Computer model equipped with a low-voltage processorItem C
Rear componentsItem Component Description(1) RJ-45 network) jack Connects a network cable.(2) USB ports (2) Connect optional USB devices.Right-side co
Bottom componentsItem Component Description(1) Battery release latches (2) Release the battery from the battery bay.(2) Battery bay Holds the battery.
Item Component Description(7) Wireless module compartment Contains an HP Mobile Broadband Module (selectmodels only) and a WLAN module (select modelso
3 Illustrated parts catalogSerial number locationThe service tag, affixed to the bottom of the computer, provides information that may be neededwhen t
MSG Revision historyRevision Publication date DescriptionA December 2010 The 6.35-cm (2.50-in) hard drive is installed in the optical drivebay, using
Computer major components20 Chapter 3 Illustrated parts catalog
Item Description Spare part number(1) 12.1-in, WXGA AntiGlare LED display assembly (includes display panel cable, WLAN antenna transceiversand cables,
Item Description Spare part number ●For use in Thailand 598790-281 ●For use in Turkey 598790-141 ● For use in the United Kingdom 598790-031 ●For use
Item Description Spare part number Equipped with an Intel Core i5-520M 2.40-GHz processor for use only in the People'sRepublic of China and Russ
Item Description Spare part number(22) WLAN module Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda,Argentina, Aruba
Item Description Spare part number Broadcom 4312G 802.11b/g WiFi Adapter for use in Afghanistan, Albania, Algeria,Andorra, Angola, Antigua and Barbud
Item Description Spare part number 6.35-cm (2.50-in) hard drive:NOTE: The 6.35-cm (2.50-in) hard drive must be installed in the optical drive bay, us
Item Description Spare part number(1) Display bezel For use only with computer models equipped with a webcam 598770-001 For use only with computer m
Mass storageItem Description Spare part number(1) 6.35-cm (2.50-in) mass storage deviceNOTE: 6.35-cm (2.50-in) devices must be installed in the optica
Item Description Spare part number(2) 4.57-cm (1.80-in) mass storage deviceNOTE: 4.57-cm (1.80-in) devices must be installed in the hard drive bay. In
iv MSG Revision history
Plastics KitItem Description Spare part number Plastics Kit: 598796-001(1) Optical drive bezel(2) Wireless module compartment cover (includes one cap
Miscellaneous partsDescription Spare part numberAC adapter65-W non-PFC AC adapter 613152-00165-W PFC AC adapter 613161-001Cable Kit (includes Bluetoot
Sequential part number listingSpare partnumberDescription481089-001 RTC battery490371-001 Power cord for use in Canada and the United States490371-011
Spare partnumberDescription582562-001 Broadcom 4312G 802.11b/g WiFi Adapter for use in Antigua and Barbuda, Argentina, Aruba, the Bahamas,Barbados, Be
Spare partnumberDescription593587-001 9-cell, 93-WH, 2.8-AH, Li-ion battery598759-001 Base enclosure (includes display release latch, battery release
Spare partnumberDescription598789-001 Fan/heat sink assembly for use only with 35-W processors (includes replacement thermal material andreplacement t
Spare partnumberDescription598794-001 12.1-in, WXGA AntiGlare LED display assembly for use only with computer models equipped with awebcam (includes d
4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re
Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr
Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 72 screws that must be removed, replaced
Computer feetThe computer feet are hot melted to the base enclosure in the locations illustrated below. There aretwo different sized feet: the five sq
BatteryDescription Spare part number9-cell, 93-WH, 2.8-WH Li battery 593587-0016-cell, 62-WH, 2.8-WH Li battery 593586-0016-cell, 55-WH, 2.8-WH Li lon
SIMNOTE: This section applies only to computer models with WWAN capability.NOTE: If there is a SIM inserted in the SIM slot, it must be removed before
Bluetooth moduleDescription Spare part numberHP Integrated Module with Bluetooth 2.1 Wireless TechnologyNOTE: The Bluetooth module spare part kit does
4. Remove the Bluetooth module (2) from the Bluetooth module compartment cover. The Bluetoothmodule compartment cover is included in the Plastics Kit,
Expansion memory moduleDescription Spare part number4096-MB memory module (1333-MHz, DDR3) 599092-0022048-MB memory module (1333-MHz, DDR3) 598856-002
5. Remove the memory module (2) by pulling the module away from the slot at an angle.NOTE: The memory module is designed with a notch to prevent incor
vi Safety warning notice
Low-voltage hard drive or solid-state driveNOTE: The 4.57-cm (1.80-in) hard drive and solid-state drive spare part kit includes a hard drive orsolid-s
3. Lift the right edge of the hard drive shield (2), swing it up and to the left, and then remove thecover (3) by sliding it up and to the right at an
6. If it is necessary to replace the rubber isolator, separate the edges of the isolator from the end ofthe low-voltage hard drive, and remove the iso
WLAN moduleDescription Spare part numberBroadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda, Argentina,Aruba, the Bahama
Description Spare part numberBroadcom 4312G 802.11b/g WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra,Angola, Antigua and Barbuda, Arge
2. Lift the right edge of the wireless module compartment cover (2), swing it up and to the left, andremove the cover. The wireless module compartment
5. Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: WLAN modules are designed with a notch (4) to prevent incorre
WWAN moduleDescription Spare part numberHP un2420 Broadband Module for use in all countries and regions 531993-001HP hs2330 HSPA Mobile Broadband Modu
3. Remove the WWAN module (3) by pulling the module away from the slot at an angle.NOTE: WWAN modules are designed with a notch (4) to prevent incorre
Optical driveNOTE: The optical drive is an optional feature and is available only on computer models equippedwith a low voltage (25-W) processor.Descr
Table of contents1 Product description ...
4. Remove the optical drive (2) from the computer.5. If it is necessary to replace the optical drive bracket, position the optical drive with the rear
Standard-voltage hard drive or solid-state driveNOTE: Installation of the 6.35-cm (2.50-in) hard drive or solid-state drive in the hard drive bay is n
Remove the standard-voltage hard drive:1. Remove the four Phillips PM3.0×3.0 screws (1) and the two Phillips PM2.0×5.0 screws (2) thatsecure the hard
2. Insert a flat-bladed screwdriver or similar tool into the optical drive tab access (1) and press thetab to the right to release the hard drive carr
5. Remove the standard-voltage hard drive (2) by sliding it up and away from the hard drive carrierat an angle.Reverse the above procedure to reassemb
Switch cover and keyboardDescription Spare part numberSwitch cover (includes power button board and cable) 598800-001Keyboard for use in country/regio
2. Loosen the four captive screws (2) that secure the keyboard to the computer.3. Turn the computer right-side up, with the front toward you.4. Open t
9. Swing the rear edge of the keyboard (3) up and forward until the keyboard rests upside down onthe palm rest.10. Release the zero insertion force (Z
14. Remove the switch cover (3).Reverse this procedure to install the switch cover and keyboard.68 Chapter 4 Removal and replacement procedures
RTC batteryDescription Spare part numberRTC battery 481089-001Before removing the RTC battery, follow these steps:1. Shut down the computer. If you ar
Computer feet ... 43Battery ...
Primary memory moduleDescription Spare part number4096-MB memory module (1333-MHz, DDR3) 599092-0022048-MB memory module (1333-MHz, DDR3) 598856-00210
3. Spread the retaining tabs (1) on each side of the memory module slot to release the memorymodule. (The edge of the module opposite the slot rises a
Display assemblyDescription Spare part number12.1-in, WXGA AntiGlare LED display assembly for use only with computer models equipped with awebcam (inc
5. Open the display as far as it will open.6. Disconnect the display panel cable (1) from the system board and release it from the clip builtinto the
9. Release the microphone cable and the wireless antenna cables from the clips (2) built into thetop cover.CAUTION: The display assembly will be unsup
11. Lift the display assembly straight up to remove it (3).Component replacement procedures 75
12. If it is necessary to replace the display bezel or any of the display assembly internalcomponents:a. Remove the four rubber screw covers (1) and t
c. Remove the display bezel (4). The display bezel is available using spare part numbers598770-001 (for use only with computer models equipped with a
c. Remove the ambient light sensor board (3). The ambient light sensor board is availableusing spare part number 598761-001.14. If it is necessary to
e. Disconnect the display panel cable (3) from the passthrough board.f. Remove the display panel.g. Remove the two Phillips PM2.0×4.0 screws (1) that
Windows XP ... 112St
m. Route the webcam module cable (3) through the slot built into the display enclosure.Reverse this procedure to reassemble and install the display as
Top coverNOTE: The top cover spare part kit includes the TouchPad board and cable, TouchPad buttonboard and cable, and TouchPad bracket.Description Sp
4. Remove the following screws:(1) Four Torx T8M2.5×5.0 screws(2) Three Torx T8M2.5×6.0 screws(3) One Torx T8M2.0×5.0 screw.(4) One Torx T8M2.0×4.0 sc
8. Release the ZIF connector to which the fingerprint reader board cable is attached, and thendisconnect the fingerprint reader board cable (3) from t
Card reader boardDescription Spare part numberCard reader board (includes cable) 598768-001Card reader board bracket 598767-001Before removing the car
3. Remove the two Phillips PM2.0×2.0 broad head screws (1) and the Phillips PM2.0×5.0 screw (2)that secure the card reader board bracket to the top co
7. Remove the card reader board (2) and cable.Reverse this procedure to install the card reader board, cable, and bracket.SpeakerDescription Spare par
Remove the speaker:1. Disconnect the speaker cable (1) from the system board.2. Remove the Phillips PM2.0×4.0 screw (2) and the Phillips PM2.0×6.0 scr
d. Display assembly (see Display assembly on page 72)e. Top cover (see Top cover on page 81)Remove the Bluetooth module cable:1. Release the Bluetooth
System boardNOTE: The system board spare part kit includes the processor, replacement thermal material, anda replacement thermal material cleaning kit
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