HP 14 User's Guide Page 10
- Page / 106
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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14 Specifications .............................................................................................................................................. 87
Input power ......................................................................................................................................... 87
Operating environment ....................................................................................................................... 87
Appendix A Traveling with the computer ...................................................................................................... 88
Appendix B Troubleshooting .......................................................................................................................... 89
Troubleshooting resources ................................................................................................................. 89
Resolving issues ................................................................................................................................ 89
The computer is unable to start up .................................................................................... 89
The computer screen is blank ............................................................................................ 90
Software is functioning abnormally .................................................................................... 90
The computer is on but not responding ............................................................................. 90
The computer is unusually warm ....................................................................................... 90
An external device is not working ...................................................................................... 91
The wireless network connection is not working ................................................................ 91
A disc does not play ........................................................................................................... 91
A movie is not visible on an external display ..................................................................... 92
Appendix C Electrostatic discharge .............................................................................................................. 93
Index ................................................................................................................................................................... 94
x
- User Guide 1
- Safety warning notice 3
- Table of contents 5
- 1Welcome 11
- Finding information 12
- Finding information 3 13
- TouchPad 14
- Display 11 21
- Bottom 13 23
- 3 Connecting to a network 25
- Using a WLAN 26
- Setting up a WLAN 27
- Configuring a wireless router 27
- Protecting your WLAN 27
- Connecting to a WLAN 28
- Inserting and removing a SIM 29
- Connecting to a wired network 30
- Using pointing devices 32
- Using TouchPad Gestures 33
- Right-edge swipe 37
- Top-edge swipe 38
- Left-edge swipe 38
- Using the keyboard 39
- Using keypads 40
- Using the keyboard 31 41
- 5 Multimedia 43
- Webcam (select models only) 44
- DisplayPort 45
- 6 Power management 47
- Setting power options 48
- Using battery power 49
- Using Battery Check 50
- Managing low battery levels 51
- Conserving battery power 53
- Using external AC power 54
- Testing an AC adapter 55
- 7 External cards and devices 56
- Inserting a smart card 57
- Using a USB device 58
- Connecting a USB device 59
- Removing a USB device 59
- Handling drives 61
- Using hard drives 61
- Removing the service door 62
- Replacing the service door 62
- Removing the hard drive 63
- Installing a hard drive 64
- Using Disk Defragmenter 65
- Using Disk Cleanup 65
- Using HP 3D DriveGuard 66
- 9Security 67
- Setting passwords in Windows 68
- Setting a DriveLock password 71
- Entering a DriveLock password 72
- Changing a DriveLock password 72
- Removing DriveLock protection 72
- Using antivirus software 74
- Using firewall software 74
- 10 Maintenance 77
- Cleaning your computer 79
- Updating programs and drivers 80
- 11 Backup and recovery 82
- Performing a system recovery 83
- Using f11 recovery tools 84
- Using HP Software Setup 86
- System Diagnostics 87
- Updating the BIOS 89
- Using MultiBoot 90
- Using System Diagnostics 92
- Using System Diagnostics 83 93
- 13 Support 94
- Component 96
- (3) Serial number 96
- (4) Product number 96
- A Traveling with the computer 98
- B Troubleshooting 99
- The computer screen is blank 100
- A disc does not play 101
- C Electrostatic discharge 103
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