HP COMPAQ DC5750 Troubleshooting Guide download pdf (Page 42)

Solving Memory Problems

If you encounter memory problems, some common causes and solutions are listed in the following table.

CAUTION Power may still be supplied to the DIMMs when the computer is turned off. To avoid

damage to the DIMMs or the system board, you must unplug the computer power cord before

attempting to reseat, install, or remove a DIMM module.

For those systems that support ECC memory, HP does not support mixing ECC and non-ECC

memory. Otherwise, the computer will not boot the operating system.

Table 2-13 Solving Memory Problems

System will not boot or does not function properly after installing additional memory modules.

Cause

Solution

Memory module is not the correct type or speed grade for the

system or the new memory module is not seated properly.

Replace module with the correct industry-standard device for

the computer. On some models, ECC and non-ECC memory

modules cannot be mixed.

Out of memory error.

Cause

Solution

Memory configuration may not be set up correctly. Use the Device Manager to check memory configuration.

You have run out of memory to run the application. Check the application documentation to determine the memory

requirements.

Memory count during POST is wrong.

Cause

Solution

The memory modules may not be installed correctly. Check that the memory modules have been installed correctly

and that proper modules are used.

Integrated graphics may use system memory. No action required.

Insufficient memory error during operation.

Cause

Solution

Too many Terminate and Stay Resident programs (TSRs) are

installed.

Delete any TSRs that you do not need.

You have run out of memory for the application. Check the memory requirements for the application or add

more memory to the computer.

36 Chapter 2 Troubleshooting Without Diagnostics ENWW

1 2 ... 37 38 39 40 41 42 43 44 45 46 47 ... 71 72

No comments

HP COMPAQ DC5750 Troubleshooting Guide Page 42