HP COMPAQ DC5750 Troubleshooting Guide download pdf (Page 41)

Network controller stops working without apparent cause.

Cause

Solution

The files containing the network drivers are corrupted. Download the network drivers from http://www.hp.com and

reinstall them.

The cable is not securely connected. Ensure that the cable is securely attached to the network

connector and that the other end of the cable is securely

attached to the correct device.

The network controller is defective. Contact an authorized service provider.

New network card will not boot.

Cause

Solution

New network card may be defective or may not meet industry-

standard specifications.

Install a working, industry-standard NIC, or change the boot

sequence to boot from another source.

Cannot connect to network server when attempting Remote System Installation.

Cause

Solution

The network controller is not configured properly. Verify Network Connectivity, that a DHCP Server is present,

and that the Remote System Installation Server contains the

NIC drivers for your NIC.

System setup utility reports unprogrammed EEPROM.

Cause

Solution

Unprogrammed EEPROM. Contact an authorized service provider.

Table 2-12 Solving Network Problems (continued)

ENWW Solving Network Problems 35

1 2 ... 36 37 38 39 40 41 42 43 44 45 46 ... 71 72

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HP COMPAQ DC5750 Troubleshooting Guide Page 41