HP G2 Service Manual Page 1

HP 8 G21411 TabletMaintenance and Service GuideIMPORTANT! This document is intended for HP authorized service providers only.

3 Illustrated parts catalogLocating tablet serial number, product name, product number, and part numberThe tablet serial number (1), product name (2),

Tablet major componentsItem Component Spare part number(1) Back cover (includes wireless antenna cable and transceiver) 785173-001(2) 0.3-MP, fixed-fo

Item Component Spare part number(9) Power/volume button board (includes cable) 785175-001(10) Display panel assembly (7.85-in, 1024×768, IPS, 5-point

Spare part number Description757282-001 5.0-V, 2-A AC adapter for use only in India761437-001 5.0-V, 2-A AC adapter for use only in Brazil773139-001 2

4 Removal and replacement preliminary requirementsTools requiredYou will need the following tools to complete the removal and replacement procedures:●

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

5 Removal and replacement proceduresTablet component replacement proceduresCAUTION: Tablet components described in this chapter should only be accesse

2. Remove the four Torx5 TM1.3×4.0 screws that secure the back cover to the display panel assembly.CAUTION: When inserting the plastic tool into the t

© Copyright 2014 Hewlett-Packard Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under l

7. Remove the back cover (6).Reverse this procedure to install the back cover.BatteryDescription Spare part numberBattery 3.7-V, 3950-mAh, LI (include

2. Detach the battery (2) from the display panel assembly. (The battery is attached to the display panel assembly with double-sided adhesive.)3. Remov

2. Detach the power/volume button board (2) from the display panel assembly. (The power/volume button board is attached to the display panel assembly

2. Detach the front-facing webcam (2) from the display panel assembly. (The front-facing webcam is attached to the display panel assembly with double-

Rear-facing webcamDescription Spare part number2.0-MP, fixed-focus, rear-facing webcam (includes cable) 773139-001Before removing the rear-facing webc

SpeakersDescription Spare part numberSpeaker Kit (includes top and bottom speakers and cables) 785179-001Before removing the speakers, follow these st

3. Detach the speakers (3) from the display panel assembly. (The speakers are attached to the display panel assembly with double-sided adhesive.)4. Re

1. Disconnect the following cables from the system board:(1) TouchScreen ZIF connector and cable(2) Controller ZIF connector and cable(3) Speaker cabl

4. Remove the system board (3).Reverse this procedure to install the system board.22 Chapter 5 Removal and replacement procedures

6 Specifications Metric U.S.DimensionsWidth 13.72 cm 5.40 inDepth 20.20 cm 7.95 inHeight 0.80 cm 0.32 inWeight (lowest weight configuration) 320 g 0.

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on you

7 Backing up and recovering your dataUpdating apps, widgets, and the operating systemHP recommends that you update your apps, widgets, and the operati

8 Power cord set requirementsThe wide-range input feature of the tablet permits it to operate from any line voltage from 100 to 120 volts AC, or from

Country/region Accredited agency Applicable note numberSweden CEMKO 1Switzerland SEV 1Taiwan BSMI 4The United Kingdom BSI 1The United States UL 21. Th

9 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household

IndexAAC adapter, spare part numbers6, 7audio, product description 1audio-in jack 3audio-out jack 3Bback coverremoval 12spare part number 5, 7, 12batt

removal 19spare part number 5, 7, 19system boardremoval 20spare part number 5, 7, 20Ttabletmajor components 5spare part numbers 6, 7specifications 23t

iv Safety warning notice

Table of contents1 Product description ...

8 Power cord set requirements ...

1 Product descriptionCategory DescriptionProduct Name HP 8 G21411 TabletProcessor AllWinner® A33 ARM cortex-A7 1.20-GHz quad core processorPanel 7.85-

Category DescriptionSupports a 5-V, 2-A AC adapter with DC plug and localized cable plug supportOperating system Preinstalled: Android 4.4.2Serviceabi

2 External component identificationItem Component Item Component(1) Micro SD Card Reader slot (6) Front-facing webcam(2) Microphone (7) Power button(3