Hp XP P9500 Storage User Manual Page 166

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Causes and SolutionsProblems
Causes:A pool cannot be deleted.
The pool usage is not 0.
External volumes are removed from the pool before you delete the
pool.
THP V-VOLs have not been deleted.
Solutions:
Confirm that the pool usage is 0 after the THP V-VOLs are deleted,
and then you can delete the pool.
Ask the HP Technical Support to solve the problem.
Causes:A failure occurs to the application for
monitoring the volumes installed in a host.
Free space of the pool is insufficient.
Something in the storage system is blocked.
Solutions:
Check the free space of the pool and increase the capacity of the
pool. See “Increasing pool capacity” (page 111)).
Ask the HP Technical Support to solve the problem.
Causes:When the host computer tries to access the
port, error occurs and the host cannot access
the port.
Free space of the pool is insufficient.
Something in the storage system is blocked.
Solutions:
Check the free space of the pool and increase the capacity of the
pool. See “Increasing pool capacity” (page 111).
Ask the HP Technical Support to solve the problem.
Causes:When you are operating Remote Web
Console, a timeout occurs frequently.
The load on the Remote Web Console computer is too heavy, so that
the Remote Web Console computer cannot respond to the SVP.
The period of time until when time-out occurs is set too short.
Solutions:
Wait for a while, then try the operation again.
Verify the setting of the environment parameter of Remote Web
Console RMI time-out period. For information about how to set the
RMI time-out period, see the HP P9000 Remote Web Console User
Guide.
See “Troubleshooting provisioning while using RAID Manager” (page
169) and identify the cause.
THP V-VOL capacity cannot be increased.
Solutions:
After you click Refresh or Refresh All on the File menu on the Remote
Web Console window, confirm whether the processing for increasing
THP V-VOL capacity meets conditions described in “Requirements
for increasing THP V-VOL capacity” (page 66).
Retry the operation after 10 minutes or so.
Ask the HP Technical Support to solve the problem.
166 Troubleshooting
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