Hp StoreEver MSL Tape Libraries User Manual download pdf (Page 49)

6 Support and other resources

Contacting HP

Before you contact HP

Be sure to have the following information available before you contact HP:

• Product model names and numbers

• Technical support registration number (if applicable)

• Product serial numbers

• Error messages

• Operating system type and revision level

• Detailed questions

HP contact information

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Subscription service

HP recommends that you register your product at the Subscriber's Choice for Business website:

http://www.hp.com/go/e-updates

After registering, you will receive e-mail notification of product enhancements, new driver versions,

firmware updates, and other product resources.

Documentation feedback

HP welcomes your feedback.

To make comments and suggestions about product documentation, please send a message to

storagedocsFeedback@hp.com. All submissions become the property of HP.

Related information

Documents

• HP StoreEver 1/8 G2 Tape Autoloader User and Service Guide

• HP StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service

Guide

• HP StoreEver MSL6480 Tape Library User and Service Guide

You can find these documents from the Manuals page of the HP Business Support Center website:

http://www.hp.com/support/manuals

In the Storage section, click Tape Storage and Media and then select your product.

Websites

• http://www.hp.com

• http://www.hp.com/go/storage

• http://www.hp.com/support/manuals

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Hp StoreEver MSL Tape Libraries User Manual Page 49