User Guide
8 Drives ...
Cleaning the TouchPad, keyboard, or mouse ... 59Updating programs and drivers ...
Contacting support ...
1 WelcomeAfter you set up and register the computer, we recommend the following steps to get the most out of your smart investment:●Connect to the Int
Finding informationYou have already used Setup Instructions to turn on the computer and locate this guide. To locate resources that provide product de
2 Getting to know your computerRightComponent Description(1) Smart card reader Supports optional smart cards.(2) Audio-out (headphone)/Audio-in (mic
Component Description(6) Power connector Connects an AC adapter.(7) Battery light When AC power is connected:●White: The battery charge is greater tha
Component DescriptionNOTE: For details about dierent types of USB ports, see Using a USB device on page 42.(5) Memory card reader (select products on
TopTouchPadComponent Description(1) Pointing stick (select products only) Moves the pointer and selects or activates items on the screen.(2) Left
LightsComponent Description(1) Power light ●On: The computer is on.●Blinking: The computer is in the Sleep state, a power-saving state. The computer s
© Copyright 2016 HP Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Intel Core, Xe
Buttons and ngerprint reader (select products only)Component Description(1) Power button●When the computer is o, press the button to turn on the com
KeysComponent Description(1) esc key Displays system information when pressed in combination with the fn key.(2) fn key Executes frequently used s
BottomComponent Description(1) Speakers Produce sound.(2) Vents (2) Enable airow to cool internal components.NOTE: The computer fan starts up aut
Component Description●Blinking: The computer is in the Sleep state, a power-saving state. The computer shuts o power to the display and other unneede
3 Connecting to a networkYour computer can travel with you wherever you go. But even at home, you can explore the globe and access information from mi
Using HP Connection Manager (select products only)HP Connection Manager provides a central location for managing your wireless devices, an interface f
●A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points that can accommodate a large number of computers and ac
Protecting your WLANWhen you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized acces
Some mobile network operators require the use of a SIM card. A SIM card contains basic information about you, such as a personal identication number
To connect the network cable, follow these steps:1. Plug the network cable into the network jack (1) on the computer.2. Plug the other end of the netw
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on
4 Navigating using the keyboard, touch gestures and pointing devicesYour computer allows navigation using touch gestures (select products only) in add
Turning the TouchPad o and onTo turn the TouchPad o and on, quickly double-tap the TouchPad on/o button.TappingTo make an on-screen selection, use
ScrollingScrolling is useful for moving up, down, or sideways on a page or image.●Place two ngers slightly apart on the TouchPad zone and then drag t
●Place two ngers on the TouchPad zone and press to open the options menu for the selected object.Rotating (select products only)Rotating allows you t
Flicking (select products only)Flicking allows you to navigate through screens or quickly scroll through documents.●Place three ngers on the TouchPad
Hot key combination DescriptionMost external monitors receive video information on the computer using the external VGA video standard. The fn+f4 hot k
5 MultimediaYour computer may include the following:●Integrated speaker(s)●Integrated microphone(s)●Integrated webcam●Preinstalled multimedia software
NOTE: See Getting to know your computer on page 3 for information on what type of volume controls your computer has.Connecting a microphoneTo record a
VideoYour HP computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies t
VGAThe external monitor port, or VGA port, is an analog display interface that connects an external VGA display device such as an external VGA monitor
iv Safety warning notice
2. Connect the other end of the cable to the video device3. Press fn+f4 to alternate the computer screen image between 4 display states:●PC screen onl
improves digital connectivity. USB Type-C ports also charge products such as cell phones, laptops, tablets, and MP3 players even when the computer is
Discovering and connecting wired displays using MultiStream TransportMultiStream Transport (MST) allows you to connect multiple wired display devices
●Two 1920 x 1200 DP monitors connected to the computer + one 1920 x 1200 VGA monitor connected to an optional docking station●One 2560 x 1600 DP monit
6 Power managementNOTE: A computer may have a power button or a power switch. The term power button is used throughout this guide to mean both types o
CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or loss of information, do not ini
To exit Hibernation:▲Briey press the power button.The power lights turn on and your work returns to the screen where you stopped working.NOTE: If you
Factory-sealed battery (select products only)To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Check
Managing low battery levelsThe information in this section describes the alerts and system responses set at the factory. Some low-battery alerts and s
NOTE: For information on connecting to AC power, see the Setup Instructions poster provided in the computer box.External AC power is supplied through
Processor conguration setting (select products only)IMPORTANT: Select computer models are congured with an Intel® Pentium® N35xx series or a Celeron
▲To enable this feature or manually adjust the settings, select Start > All Programs > Intel > Intel® Smart Connect Technology.To reveal the
NOTE: Dual graphics systems only support automatic selection based on power requirements (Dynamic scheme), and automatically assign Performance mode o
7 External cards and devicesUsing memory card readers (select products only)Optional memory cards provide secure data storage and convenient data shar
3. Press in on the card (1), and then remove it from the slot (2).NOTE: If the card does not eject, pull the card out of the slot. Using smart cards (
Inserting a smart card1. Hold the card label-side up, and gently slide the card into the smart card reader until the card is seated.2. Follow the on-s
Connecting a USB deviceCAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the device.▲Connect the USB cable for th
1. Connect the device to the computer.2. If you are connecting a powered device, plug the device power cord into a grounded AC outlet.3. Turn on the d
8 DrivesHandling drivesCAUTION: Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling
Improving hard drive performanceUsing Disk DefragmenterAs you use your computer over time, the les on the hard drive become fragmented. A fragmented
For more information, see the HP 3D DriveGuard software Help.Identifying HP 3D DriveGuard statusThe hard drive light on the computer changes color to
vi Processor conguration setting (select products only)
9 SecurityProtecting the computerStandard security features provided by the Windows operating system and the non-Windows Computer Setup utility (BIOS)
●BIOS administrator and DriveLock passwords are set in Computer Setup and are managed by the system BIOS.●Automatic DriveLock passwords are enabled in
Setting passwords in Computer SetupPassword FunctionBIOS administrator password* Protects access to Computer Setup.NOTE: If features have been enabled
5. When prompted, type your new password once and then again to conrm.6. To save your changes and exit Computer Setup, select the Exit icon in the lo
●The user password and the master password can be identical.●You can delete a user password or master password only by removing DriveLock protection f
Entering a DriveLock passwordBe sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay).At t
6. Use a pointing device or the arrow keys to select an internal hard drive, and then press enter.7. Use a pointing device or the arrow keys to select
5. Use a pointing device or the arrow keys to select an internal hard drive, and then press enter.6. Use a pointing device or the arrow keys to select
1. Run Windows Update as soon as possible after you set up your computer.2. Run Windows Update monthly thereafter.3. Obtain updates to Windows and oth
Using the ngerprint reader (select products only)Integrated ngerprint readers are available on select computer models. In order to use the ngerprin
Table of contents1 Welcome ...
10 MaintenanceCleaning your computerUse the following products to safely clean your computer:●Dimethyl benzyl ammonium chloride 0.3 percent maximum co
Cleaning the TouchPad, keyboard, or mouseWARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner a
11 Backup and recoveryYour computer includes HP and Windows tools to help you safeguard your information and retrieve it if you ever need to. These to
applications if the hard drive becomes corrupted. HP Recovery Disc Creator can create two kinds of recovery DVDs:●Windows 7 operating system DVD—Insta
To create a backup using Windows Backup and Restore:NOTE: The backup process may take over an hour, depending on le size and the speed of the compute
1. If possible, back up all personal les.2. If possible, check for the presence of the Windows partition.To check for the Windows partition, select S
To initiate recovery using a Windows 7 operating system DVD:NOTE: This process takes several minutes.1. If possible, back up all personal les.2. Rest
12 Computer Setup (BIOS), TPM, and HP Sure StartUsing Computer SetupComputer Setup, or Basic Input/Output System (BIOS), controls communication betwee
To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes:Select the Exit icon in th
Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed les c
4 Navigating using the keyboard, touch gestures and pointing devices ... 18Using pointing
NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS upda
Using HP Sure Start (select products only)Select computer models are congured with HP Sure Start, a technology that continuously monitors the compute
13 Using HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unied Extensible Firmware Interface (UEFI) that allows you to run diagnosti
3. Use the categories listed to nd your product.– or –Click Find Now to let HP automatically detect your product.4. Select your computer, and then se
14 SupportContacting supportIf the information provided in this user guide or Help and Support does not address your questions, you can contact suppor
LabelsThe labels aixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the comp
15 Specications●Input power●Operating environmentInput powerThe power information in this section may be helpful if you plan to travel internationall
16 AccessibilityHP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a
A Traveling with or shipping your computerIf you have to travel with or ship your computer, here are some tips to keep in mind to keep your equipment
B TroubleshootingTroubleshooting resources●Access website links and additional information about the computer through Help and Support. To access Help
6 Power management ...
or on both devices simultaneously. When you press fn+f4 repeatedly, the image alternates among the computer display, one or more external displays, an
device name, and then click Connect. To disable the device, click on the device name, and then click Disconnect.●Be sure that the wireless device is t
The process of burning a disc does not begin, or it stops before completion●Be sure that all other programs are closed.●Turn o Sleep mode.●Be sure th
C Electrostatic dischargeElectrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you re
IndexSymbols/Numerics2-nger click TouchPad gestures 202-nger pinch zoom TouchPad gesture 20AAC adapter, testing 37accessibility 75administrator pass
HDMI portidentifying 3HDMI port, connecting 27HDMI, conguring audio 28headphone (audio-out) jack 3headphones and microphones, connecting 25Hibernatio
powerbattery 34conserving 36options 32power button 32power button, identifying 8power connector, identifying 4power lights 7, 10power switch 32power-s
wireless certication label 73wireless controlsbutton 12operating system 12wireless light 7, 10, 12wireless network (WLAN)connecting 15corporate WLAN
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