User Guide
Updating programs and drivers ...
14 Accessibility ...
xii
1WelcomeAfter you set up and register the computer, we recommend the following steps to get the most out of yoursmart investment:●TIP: To quickly retu
Finding informationTo locate resources that provide product details, how-to information, and more, use this table.Resource ContentsSetup Instructions●
Resource ContentsGo to http://www.hp.com/go/orderdocuments.*You can find your HP Limited Warranty located with the user guides on your product and/or
2ComponentsLocating hardwareTo find out what hardware is installed on your computer:▲Type device manager in the taskbar search box, and then select th
RightNOTE: Refer to the illustration that most closely matches your computer.Component Description(1)Audio-out (headphone)/Audio-in (microphone)combo
Component Description(1)Audio-out (headphone)/Audio-in (microphone)combo jackConnects optional powered stereo speakers, headphones,earbuds, a headset,
LeftNOTE: Refer to the illustration that most closely matches your computer.Component Description(1)Security cable slot Attaches an optional security
© Copyright 2015 HP Development Company,L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under license. Intel, C
Component Description(1)Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act as a deter
DisplayNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1) WLAN antennas* Send and receive
Component Description‒ or –Click the question mark icon in the taskbar.2. Select My PC, select the Specifications tab, and then select User Guides.10
TopTouchPadComponent Description(1) Pointing stick Moves the pointer and selects or activates items on the screen.(2) Left pointing stick button F
LightsNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1)Power light ●On: The computer is o
Buttons, speakers, and fingerprint reader (select products only)Component Description(1)Power button●When the computer is off, press the button to tur
Component Description(4)Volume mute button Mutes and restores speaker sound.(5) Fingerprint reader (select products only) Allows a fingerprint logon
KeysNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1) esc key Displays system informati
Using the hot keysTo use a hot key:▲Press the fn key, and then press the correct function key represented by the icons below.Press fn+function key Des
BottomNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1) Accessory battery connector (se
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not placethe computer directly on
Component Description(4)Service door release lock Locks the service door.(5) Vents (2) Enable airflow to cool internal components.NOTE: The computer
FrontComponent Description(1)Wireless light On: An integrated wireless device, such as a wireless localarea network (WLAN) device and/or a Bluetooth®
LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the comp
Inserting a SIM card (select products only)CAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM card.To insert a SIM c
3 Network connectionsYour computer can travel with you wherever you go. But even at home, you can explore the globe and accessinformation from million
Connecting to a WLANNOTE: When you are setting up Internet access in your home, you must establish an account with anInternet service provider (ISP).
For information about HP Mobile Broadband and how to activate service with a preferred mobile networkoperator, see the HP Mobile Broadband information
2. Plug the other end of the network cable into a network wall jack (2) or router.NOTE: If the network cable contains noise suppression circuitry (3),
To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow thesesteps:1. Plug the modem cable into the modem
4 Screen navigationYou can navigate the computer screen in the following ways:●Use touch gestures directly on the computer screen (select products onl
iv Safety warning notice
Two-finger pinch zoomUse the two-finger pinch zoom to zoom out or in on images or text.●Zoom out by placing two fingers apart on the TouchPad zone or
Two-finger tap (TouchPad only)Use the two-finger tap to open the menu for an object on the screen.NOTE: The two-finger tap performs the same function
5 Entertainment featuresUse your HP computer for business or pleasure to meet with others via the webcam, mix audio and video, orconnect external devi
Using sound settingsUse sound settings to adjust system volume, change system sounds, or manage audio devices.To view or change sound settings:▲Type c
Start sharingTouch your NFC device to your computer to start sharing between your device and your computer.1. Open the item you want to share.2. Touch
Connecting video devices by using a VGA cable NOTE: To connect a VGA video device to your computer, you need an VGA cable, purchased separately.To see
Connecting digital display devices using a Dual-Mode DisplayPort cableThe Dual-Mode DisplayPort connects a digital display device such as a high-perfo
Connect displays to computers with AMD or Nvidia graphics (with an optional hub)NOTE: With an AMD graphics controller and optional hub, you can connec
include Duplicate, which mirrors your computer screen on all enabled display devices, or Extend, whichextends the screen image across all enabled disp
6 Power managementNOTE: A computer may have a power button or a power switch. The term power button is used throughoutthis guide to mean both types of
Processor configuration setting (select products only)IMPORTANT: Select computer models are configured with an Intel® Pentium® N35xx/N37xx series or a
Initiating and exiting SleepWith the computer on, you can initiate Sleep in any of the following ways:●Briefly press the power button.●Select the Star
Setting password protection on wakeupTo set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow thesesteps:1. T
Using HP Battery CheckHP Support Assistant provides information on the status of the battery installed in the computer.To run HP Battery Check:1. Conn
If the computer is on or in the Sleep state, the computer remains briefly in the Sleep state and then shutsdown and loses any unsaved information.Reso
b. Slide the service door toward the front of the computer (4) and lift (5) to remove the service door.3. Slide the battery release latch (1) to relea
Conserving battery power●Type power options in the taskbar search box, and then select Power Options.‒ or –●Select low power-use settings through Powe
Using external AC powerWARNING! Do not charge the computer battery while you are onboard aircraft.WARNING! To reduce potential safety issues, use only
7SecurityProtecting the computerStandard security features provided by the Windows operating system and the non-Windows ComputerSetup utility (BIOS) c
Using passwordsA password is a group of characters that you choose to secure your computer information. Several types ofpasswords can be set, dependin
Setting passwords in Computer SetupPassword FunctionBIOS administrator password* Protects access to Computer Setup.NOTE: If features have been enabled
vi Processor configuration setting (select products only)
▲Turn on or restart the computer, and when the HP logo appears, press f10 to enter ComputerSetup.●Tablets without keyboards:▲Turn off the tablet. Pres
Managing a Computer Setup DriveLock password (select products only)CAUTION: To prevent a DriveLock-protected hard drive from becoming permanently unus
Enabling DriveLock (select products only)For select products, you may need to follow these instructions to enable DriveLock.1. Start Computer Setup.●C
Entering a DriveLock password (select products only)Be sure that the hard drive is inserted into the computer (not into an optional docking device or
6. Read the warning. To continue, select YES.7. To save your changes and exit Computer Setup, select the Save icon and then follow the on-screeninstru
When a firewall is installed on a system, all data sent to and from the system is monitored and comparedwith a set of user-defined security criteria.
Installing an optional security cable (select products only)NOTE: A security cable is designed to act as a deterrent, but it may not prevent the compu
8 MaintenanceIt is important to perform regular maintenance to keep your computer in optimal condition. This chapterexplains how to use tools like Dis
NOTE: Because solid-state drives (SSDs) lack moving parts, HP 3D DriveGuard is unnecessary for thesedrives.For more information, see the HP 3D DriveGu
WARNING! To prevent electric shock or damage to components, do not attempt to clean your computerwhile it is on.1. Turn off the computer.2. Disconnect
Table of contents1 Welcome ...
●If you plan to use the computer during a flight, listen for the in-flight announcement that tells you whenyou are allowed to use your computer. In-fl
9 Backup and recoveryThis chapter provides information about the following processes. The information in the chapter is standardprocedure for most pro
You can use Windows tools to create system restore points and create backups of personal information,see Using Windows tools on page 60.●If your compu
Restore and recoveryThere are several options for recovering your system. Choose the method that best matches your situationand level of expertise:IMP
website. Go to http://www.hp.com/support, select your country or region, and follow the on-screeninstructions.IMPORTANT: HP Recovery Manager does not
Changing the computer boot orderIf your computer does not restart in HP Recovery Manager, you can change the computer boot order, which isthe order of
10 Computer Setup (BIOS), TPM, and HP SureStartUsing Computer SetupComputer Setup, or Basic Input/Output System (BIOS), controls communication between
To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes:Select the Exit icon in th
Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed files
NOTE: If you connect your computer to a network, consult the network administrator before installingany software updates, especially system BIOS updat
4 Screen navigation ...
Using HP Sure Start (select products only)Select computer models are configured with HP Sure Start, a technology that continuously monitors thecompute
11 HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to rundiagnostic test
Download any version of UEFI for a specific product:1. Go to http://www.hp.com/support, and then select your country. The HP Support page is displayed
12 SpecificationsInput powerThe power information in this section may be helpful if you plan to travel internationally with the computer.The computer
13 Electrostatic DischargeElectrostatic discharge is the release of static electricity when two objects come into contact—for example,the shock you re
14 AccessibilityHP designs, produces, and markets products and services that can be used by everyone, including peoplewith disabilities, either on a s
IndexAAC adapter, testing 44AC adapter/battery light 19accessibility 73accessory battery connector,identifying 17administrator password 46airplane mod
HP resources 2HP Touchpoint Manager 53Iinput power 71integrated webcam light,identifying 9internal display switch 9internal microphones, identifying 9
setting password protection onwakeup 39setting power options 37setup utilitynavigating and selecting 64restoring factory settings 65shipping the compu
Identifying low battery levels .................. 40Resolving a low battery level .....
Comments to this Manuals