HP ZBook 14u G5 Base Model Mobile Workstation User Manual

User Guide

Using an optional security cable (select products only) ... 59Using

Changing the boot order using the f9 prompt ... 73TPM BIOS settings (se

xii

1 WelcomeAfter you set up and register the computer, we recommend the following steps to get the most out of your smart investment:●TIP: To quickly re

Finding informationTo locate resources that provide product details, how-to information, and more, use this table.Resource ContentsSetup Instructions

Resource Contentscan write to HP at POD, PO Box 161, Kitchener Road Post Oice, Singapore 912006. Include your product name, and your name, phone numb

2 ComponentsYour computer features top-rated components. This chapter provides details about your components, where they're located, and how they

RightNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) SIM card slot or plug Supports a wireless subscr

Component Description(7) USB Type-C SuperSpeed port and DisplayPort When the computer is on, connects and charges most USB devices that have a Type-C

LeftComponent Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act as a

© Copyright 2018 HP Development Company, L.P.AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and u

DisplayNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) WWAN antennas* (select products only) Send and

Keyboard areaTouchPadComponent Description(1) Pointing stick Moves the pointer on the screen.(2) Left pointing stick button Functions like the lef

LightsNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) Power light ● On: The computer is on.● Blink

Component Description(9) Call answer light On: Call answer is on.(10) Call end light On: Call end is on.Keyboard area 11

Buttons, speakers, and ngerprint readerNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) Power button

Component Description(3) Speakers (2) Produce sound.(4) Fingerprint reader or plug Allows a ngerprint logon to Windows, instead of a password log

Special keysNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) Action keys Execute frequently used sys

Component DescriptionNOTE: If the keypad function is active when the computer is turned o, that function is reinstated when the computer is turned ba

Action keysAn action key performs the function indicated by the icon on the key. To determine which keys are on your product, see Special keys on page

Icon Description● Answers a call.● Starts a call during a 1-on-1 chat.● Places a call on hold.NOTE: This feature requires Skype for Business or Lync 2

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on

Hot keys (select products only)A hot key is the combination of the fn key and another key.To use a hot key:▲ Press the fn key, and then press one of t

BottomComponent DescriptionVent Enables airow to cool internal components.NOTE: The computer fan starts up automatically to cool internal components

FrontComponent Description(1) Power light ● On: The computer is on.● Blinking: The computer is in the Sleep state, a power-saving state. The computer

CoverNOTE: Refer to the illustration that most closely matches your computer.Component DescriptionInternal microphone(s) (1 or 2 depending on model) R

LabelsThe labels aixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the comp

Component (3) Serial number (4) Warranty period ● Regulatory label(s)—Provide(s) regulatory information about the computer.● Wireless certication

Inserting a SIM card (select products only)CAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM card.To insert a SIM c

3 Network connectionsYour computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millio

Connecting to a WLANNOTE: When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP).

For information about HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile Broadband informatio

iv Safety warning notice

computer with the antenna of your phone or other device. With NFC and supported apps, you can share websites, transfer contact information, transfer p

Connecting to a wired networkSelect products may allow wired connections: local area network (LAN) and modem connection. A LAN connection uses a netwo

Using HP LAN-WLAN Protection (select products only)In a LAN environment, you can set HP LAN-WLAN Protection to safeguard your LAN network from unautho

3. Select Advanced, and then select Host Based MAC Address.4. In the box to the right of Host Based MAC Address, select either System to enable the ho

4 Navigating the screenYou can navigate the computer screen in one or more of the following ways:● Use touch gestures directly on the computer screen●

Two-nger pinch zoomUse the two-nger pinch zoom to zoom out or in on images or text.● Zoom out by placing two ngers apart on the TouchPad zone or to

● Tap four ngers on the Touchpad to open the action center and view current settings and notications.Three-nger swipe (TouchPad only)Use the three-

One-nger slide (touch screen only)Use the one-nger slide to pan or scroll through lists and pages, or to move an object.● To scroll across the scree

5 Entertainment featuresUse your HP computer for business or pleasure to meet with others via the camera, mix audio and video, or connect external dev

Connecting headsets WARNING! To reduce the risk of personal injury, lower the volume setting before putting on headphones, earbuds, or a headset. For

Processor conguration setting (select products only)IMPORTANT: Select computer products are congured with an Intel® Pentium® N35xx/N37xx series or a

Connecting a DisplayPort device using a USB Type-C cable (select products only)NOTE: To connect a USB Type-C DisplayPort device to your computer, you

Connecting a Thunderbolt device using a USB Type-C cable (select products only)NOTE: To connect a USB Type-C Thunderbolt device to your computer, you

Connecting video devices using an HDMI cable (select products only)NOTE: To connect an HDMI device to your computer, you need an HDMI cable, purchased

To return the audio stream to the computer speakers:1. Right-click the Speakers icon in the notication area, at the far right of the taskbar, and the

Connect displays to computers with Intel graphics (with a built-in hub)With your internal hub and Intel graphics controller, you can connect up to 3 d

Connecting devices to a USB Type-C port (select products only)NOTE: To connect a USB Type-C device to your computer, you need a USB Type-C cable, purc

6 Managing powerYour computer can operate on either battery power or external power. When the computer is running on battery power and an external pow

Initiating and exiting Hibernation (select products only)You can enable user-initiated Hibernation and change other power settings and timeouts using

If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence pr

Displaying battery chargeTo view the percentage of remaining battery charge and the current power plan, place the mouse pointer over the Power icon .

vi Processor conguration setting (select products only)

The computer takes the following actions for a critical battery level:● If Hibernation is disabled and the computer is on or in the Sleep state, the c

WARNING! Do not charge the computer battery while you are aboard aircraft.Connect the computer to external power under any of the following conditions

7 SecurityProtecting the computerStandard security features provided by the Windows operating system and the Windows Computer Setup utility (BIOS, whi

● BIOS administrator, power-on, and DriveLock passwords are set in Computer Setup and are managed by the system BIOS.● Windows passwords are set only

Setting passwords in Computer SetupPassword FunctionBIOS administrator password* Protects access to Computer Setup.NOTE: If features have been enabled

● Computers or tablets with keyboards:▲ Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup.● Tablets wit

Entering a BIOS administrator passwordAt the BIOS administrator password prompt, type your password (using the same kind of keys you used to set the p

Disabling Automatic DriveLockTo disable Automatic DriveLock, follow these steps:1. Start Computer Setup.● Computers or tablets with keyboards:1. Turn

To manually apply DriveLock protection to an internal hard drive, a master password must be set, and DriveLock must be enabled in Computer Setup. Note

1. Turn o the tablet.2. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap f10 to en

Table of contents1 Welcome ...

3. At the DriveLock Password prompt, type the current DriveLock user password or master password that you are changing, press enter, and then press or

When a rewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-dened security criteria. A

Using a ngerprint reader (select products only)Integrated ngerprint readers are available on select products. In order to use the ngerprint reader,

8 MaintenanceIt is important to perform regular maintenance to keep your computer in optimal condition. This chapter explains how to use tools like Di

For more information, see the HP 3D DriveGuard software Help.Identifying HP 3D DriveGuard statusThe hard drive light on the computer changes color to

WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on.1. Turn o the computer.2. Disconnect

● If you plan to use the computer during a ight, listen for the in-ight announcement that tells you when you are allowed to use your computer. In-i

9 Backing up, restoring, and recoveringThis chapter provides information about the following processes. The information in the chapter is standard pro

used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and software programs th

Using the HP Cloud Recovery Download Tool (select products only)To create HP Recovery media using the HP Cloud Recovery Download Tool:1. Go to http://

Connecting to a local area network (LAN) (select products only) ... 29Using HP LAN-WLAN Protection (

IMPORTANT: Recovery through HP Recovery Manager should be used as a nal attempt to correct computer issues.● HP Recovery media must be used if the co

Using HP Recovery media to recoverYou can use HP Recovery media to recover the original system. This method can be used if your system does not have a

10 Computer Setup (BIOS), TPM, and HP Sure StartUsing Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication betwe

To exit Computer Setup menus, choose one of the following methods:● To exit Computer Setup menus without saving your changes:Select the Exit icon in t

1. Start Computer Setup. See Starting Computer Setup on page 70.2. Select Main, and then select System Information.3. To exit Computer Setup without s

NOTE: After a message on the screen reports a successful installation, you can delete the downloaded le from your hard drive.Changing the boot order

11 Using HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unied Extensible Firmware Interface (UEFI) that allows you to run diagnosti

Downloading HP PC Hardware Diagnostics (UEFI) to a USB deviceNOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English

To access documentation on using Remote HP PC Hardware Diagnostics (UEFI) to congure a server for remote diagnostics or to customize which diagnostic

12 SpecicationsInput powerThe power information in this section may be helpful if you plan to travel internationally with the computer.The computer o

Initiating and exiting Sleep ... 44Initia

13 Electrostatic DischargeElectrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you r

14 AccessibilityHP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a

IndexAaccessibility 79action keys 16identifying 16keyboard backlight 16mute 16privacy screen 16screen brightness 16speaker volume 16switch screen imag

HDMI audio, conguring 40HDMI portconnecting 40HDMI port, identifying 5headphones, connecting 36headsets, connecting 37Hibernationexiting 45initiated

privacy screen action key, identifying 16product name and number, computer 22public WLAN connection 26Rrecoveroptions 67recoverydiscs 66, 69HP Recover

Windows application key, identifying 14Windows Hellousing 58Windows key, identifying 14Windows toolsusing 66wireless action key 16wireless antennas, i