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ScanJet Pro 4500 fn1
User Manual
Hp ScanJet Pro 4500 fn1 User Manual Page 34
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Table of contents
TROUBLESHOOTING
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Scanning fr
agile ori
ginals
To scan fragi
le documents (such as
photos or docume
nts on wrinkled or
very lightweight p
aper), place the
document in face d
own on the flatb
ed scanner gla
ss.
26
Chapter
3 Use the
scanner
ENWW
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User Guide
1
Table of contents
5
1 Product overview
9
Back view
10
Touch-panel view
11
2 Product specifications
13
Supported operating systems
14
Product dimensions
14
Operating environment range
14
Name Description
15
How to get software updates
16
Hardware setup
16
Product Features
17
Scanner software (Windows)
18
Scanner software (OS X)
19
Embedded Web Server
19
3 Use the scanner
21
Supported paper sizes
23
Introduction
24
Method to load documents
25
Load same-sized documents
25
Scan to a computer
27
Scan to a network location
27
Work with scan shortcuts
27
Scan to a picture (Windows)
28
Scan to a PDF (Windows)
28
Scan to Email (Windows)
29
Send to cloud (Windows)
29
Detect multi-feeds
30
Everyday Scan
30
Scanning tips
33
Scanning fragile originals
34
4 Care and maintenance
35
Clean the product
37
Clean the scanning strips
38
Replace parts
39
ENWW Replace parts 33
41
5 Solve problems
43
Basic troubleshooting tips
44
Test the scanner
45
Reset the scanner
46
Check the cables
47
Power issues
49
Paper jams
50
Paper feed issues
52
Image quality problems
54
Scanner operation problems
55
Check the ethernet connection
56
Check the wireless connection
56
Touch screen display issues
57
Scanning performance issues
57
Scan files are too large
58
E-mail problems
59
Additional troubleshooting
60
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