User GuideScanJet Pro 4500 f1ScanJet Pro 4500 fn1 Network Scannerwww.hp.com/support/sj4500fn1
1. Paper guides2. Document input tray3. Output stopper4. Document output tray5. Touch panelBack view1321. LAN port2. USB port3. Power connectorSerial
Touch-panel viewTouch screen menu structureUse the buttons on the touch panel to start or cancel a scan, and to power the unit on and off.61 3254Callo
Callout Name Description1?Help2Home3Back4Power/Sleep5 Touch panel4 Chapter 1 Product overview ENWW
2 Product specificationsTechnical specificationsAutomatic document feeder specifications:Name DescriptionInput tray capacity50 sheets of 75g/m2 (20 lb
Supported operating systemsSupported operating systems Windows 7 Windows 8 Windows 8.1 Windows 10 OS X El Capitan 10.11Product dimensionsTable 2-1 P
Name DescriptionRelative humidity Operating the scanner: 15% to 80% non-condensing 10° to 35° C (50° to 95° F)Storage: up to 90% at 30° to 60° C (86°
Product hardware setup and software installationHardware setupFor basic setup instructions, see the Installation Guide that came with the scanner. For
Product FeaturesResolution●1200 pixels per inch (ppi) for Flatbed scanning●600 pixels per inch (ppi) for Automatic Document FeederscanningMemory●1 GBE
Scanner software (Windows)The HP ScanJet Pro 4500 fn1 comes with a variety of Windows scanning software and drivers, includingHP Scan.HP Scan software
Scanner software (OS X) This scanner is compliant with Apple AirPrint-Scan functionality. Without installing any additional software,you can scan usin
12 Chapter 2 Product specifications ENWW
3 Use the scannerThe following topics describe how to load and scan originals.Load originalsThe following topics describe how to load originals into t
●Smooth out any folds or curls in the documents before placing them into the feeder. If the leading edgeof a document is curled or folded, it may caus
Supported paper sizesSupported paper sizes for the automatic document feeder:Name DescriptionMinimum paper size 148 x 51 mm (5.8 x 2 in)Maximum paper
Load paper in the Automatic Document Feeder (ADF) input tray●Introduction●Required guidelines before loading documents●Method to load documents●Load s
●Slide the paper guides to fit the width of the document. If there is any gap between the paper guidesand the edges of the documents, the scanned imag
2. Load the pages with the face up and the top edge of the pages into the ADF input tray.NOTE: Do not tap the edge of the document stack or drop the p
Start a scan from the hardwareScan to a computerTo scan to a computer, follow these steps:1. Place the document on the flatbed glass or in the automat
View scan shortcutsTo view existing scan shortcuts, open HP Scan. Existing scan shortcuts will display in a list to the left.Create scan shortcutsTo c
Scan text for editing (OCR) (Windows)The HP scanner software uses optical character recognition (OCR) to convert text on a page to text that canbe edi
HP ScanJet Pro 4500 fn1 Network ScannerUser Guide
Scan long or extra-long documents (Windows)By default, the scanner automatically detects page size using the Auto Detect Size selection for page lengt
3. Click the More button, and then click the Image tab and select the Color Dropout feature.4. Enable a color to drop and select the color from the pr
1. Open the HP Scan Software.2. Select a scan shortcut.3. Click More, select the Document tab, and then select Straighten Content.Scan by using other
Use the scanning software (OS X)The following topics describe how to scan using HP Easy Scan.HP Easy Scan (OS X)1. Place the document on the scanner g
Scanning fragile originals To scan fragile documents (such as photos or documents on wrinkled or very lightweight paper), place thedocument in face do
4 Care and maintenanceThis section presents information about how to care for and maintain the scanner. For the latestmaintenance information, see www
Test and calibrate the touch screenTo test and calibrate the touch screen, do the following:1. Select Settings.2. Select Display.3. Scroll down and se
Clean the productOccasional cleaning of the scanner helps ensure high-quality scans. The amount of care necessary dependson several factors, including
Clean the scanning stripsTo clean the scanning strip components, follow these steps:1. Press the Power button to turn off the scanner, and then discon
Replace partsReplacing parts when necessary helps ensure high-quality scans. Parts might need to be replaced whenindicated by the Embedded Web Server
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2. Open the document feeder hatch.ScanJet Pro 4500 f13. Squeeze the tabs on the sides of the roller cover, and then lift it up the roller cover to rem
4. Remove and replace the rollers as described in the instructions included with the replacement kit.5. Replace the roller cover, and then continue wi
ScanJet Pro 4500 f12. Remove the roller shaft from the holder, and then remove the roller module.ScanJet Pro 4500 f13. Replace the pickup roller modul
5 Solve problemsThis section contains solutions for common problems with the scanner.For additional troubleshooting, see the Help for the HP scanning
Basic troubleshooting tipsSimple issues such as smudges on the scanning strips or loose cables can cause the scanner to produce fuzzyscans, operate in
Test the scannerFollow this procedure to test the scanner:1. Ensure that the power supply is securely connected between the scanner and a live electri
Reset the scannerTo reset the scanner, follow these steps:1. Close the HP Scan Software if it is open.2. Press the Setting icon on the touch panel, pr
Scanner installation troubleshooting●Check the cables●Uninstall and then reinstall the HP ScanJet drivers and tools (Windows)Check the cablesCable typ
4. Reinstall the HP ScanJet Drivers and Tools.●Turn off the scanner, wait 30 seconds, and then turn on the scanner. The required software anddrivers s
Power issuesScanner lamp stays onThe scanner lamp should time out and turn off automatically after 14 minutes of inactivity. If the scannerlamp remain
Table of contents1 Product overview ...
Paper jams ●Clear paper jams in the automatic document feeder (ADF)●An item loaded in the scanner jams repeatedlyClear paper jams in the automatic doc
7. Close the document feeder hatch.8. Reload all originals in the document feeder and scan again.An item loaded in the scanner jams repeatedly●The ite
Paper feed issuesPaper jamming, skewing, misfeeds, or multiple-page feeds●Scanning damp or wet pages can cause paper jams. Make sure that the pages be
—Reconnect the power cable to the scanner, and then turn on the scanner.—Try to scan another page through the ADF.Originals are curling up in the scan
Image quality problemsVertical colored stripes appear on the printed pageDust can build up on the scanning strips inside the document feeder and cause
Scanner operation problems●Connection issues●Buttons are not working properly●Touch screen display issues●Scanning performance issues●Issues with text
Check the ethernet connection1. Ensure that the Ethernet cable is firmly connected between the product and a router, Ethernet jack, orEthernet switch.
3. Restart the computer.4. If the problem still persists, there may be a problem with the touch panel. Contact HP Support atwww.hp.com/support.Touch s
Scan files are too large●Most scanning software allows a smaller file size to be selected when selecting the output file type. Formore information, se
—The software might not recognize text that is tightly spaced. For example, if the text that thesoftware converts has missing or combined characters,
3 Use the scanner ...
Additional troubleshootingGet telephone support for your country/regionHave the product name, serial number, date of purchase, andproblem description
IndexAAuto color detect 23automatically detect page size 23Bblack scanstroubleshoot 46blurry images 46buttonsscanner touch panel 3Ccablestroubleshoot
replace roller and separation pad33reset scanner 38rollerreplace 31, 33Sscanfeeding problems 42files too large 50fragile items 26originals 18scan shor
© 2015 HP Development Company, L.P.www.hp.com
4 Care and maintenance ...
Buttons are not working properly ....... 48Scanner butto
1 Product overviewThis User Guide covers important information about the HP ScanJet Pro 4500 fn1 network scanner.●Product viewsFor more information, g
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