Hp Deskjet D1550 Printer User Manual Page 70
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- Table of contents
- TROUBLESHOOTING
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Solution 3: Clear the print queue
Solution: Restart your computer to clear the print queue.
To clear the print queue
1. Restart your computer.
2. After the computer has restarted, check the print queue.
a. Depending upon your operating system, do one of the following:
• Windows Vista: On the Windows taskbar, click Start, click Control
Panel, and then click Printers.
• Windows XP: On the Windows taskbar, click Start, click Control Panel,
and then click Printers and Faxes.
• Windows 2000: On the Windows taskbar, click Start, point to Settings,
and then click Printers.
b. Double-click the icon for your product to open the print queue.
If there are no print jobs pending, the issue might have been resolved.
3. Try to print again.
Cause: The computer needed to be restarted to clear the print queue.
If this did not solve the issue, try the next solution.
Solution 4: Check the printer cable connection
Solution: Disconnect the USB cable from the computer and product, and then
reconnect it.
To disconnect and reconnect the USB cable
1. Disconnect the USB cable from the product.
2. Disconnect the USB cable from the computer.
3. Leave the USB cable disconnect for 5-6 seconds.
4. Reconnect the USB cable to the product and the computer.
After reconnecting the USB cable, the product should start printing the jobs in
queue.
NOTE: If you are connecting the product through a USB hub, make sure the
hub is turned on. If the hub is on, try connecting directly to your computer.
5. If the product does not start printing automatically, start another print job.
Cause: The USB cable needed to be disconnected.
If this did not solve the issue, try the next solution.
Printer does not print 67
Troubleshooting
- HP Deskjet D1500 series 1
- Windows Help 1
- HP Photosmart Software Help 2
- Contents 4
- 1Welcome 8
- 2 Special features 10
- 3 Get started 11
- Power button and light 12
- Paper tray 12
- Unfold the paper tray 13
- Print cartridges 14
- Ink-backup mode 15
- Ink-backup mode output 16
- Exit ink-backup mode 16
- 4 Connect the printer 17
- 5 Print photos 18
- Chapter 5 19
- 16 Print photos 19
- Print photos 19
- Print photos with a border 20
- 1 Small photos 21
- 2 Large photos 21
- 18 Print photos 21
- Exif Print 22
- Store and handle photo paper 23
- 6 Print other documents 24
- Print documents 25
- Print letters 26
- Print envelopes 27
- Print postcards 28
- Chapter 6 29
- 26 Print other documents 29
- Print other documents 29
- Print labels 30
- Print transparencies 31
- Print brochures 31
- Print greeting cards 32
- Print booklets 33
- Print booklets 31 34
- Print posters 35
- Print iron-on transfers 36
- 34 Print other documents 37
- 7 Printing tips 38
- Create printing shortcuts 39
- Delete printing shortcuts 39
- Set the page order 40
- Fast/Economical printing 40
- Print in grayscale 41
- Two-sided printing 42
- General Everyday printing 42
- Print preview 42
- Set a custom paper size 43
- Select a paper type 43
- Print resolution 44
- Maximum dpi 44
- Resize a document 45
- Bound two-sided documents 45
- Print a Web page 46
- Presentation printing 47
- 8 Printer software 48
- Printer Properties dialog box 49
- What's This? help 50
- 9 Maintenance 51
- Installation instructions 52
- Align the print cartridges 54
- View estimated ink levels 55
- Maintain the printer body 56
- Maintain print cartridges 57
- Printer Toolbox 58
- 10 Shop for ink supplies 59
- 11 Troubleshooting 60
- Chapter 11 61
- 58 Troubleshooting 61
- Troubleshooting 61
- Error messages 59 62
- 60 Troubleshooting 63
- 1 Remove plastic tape 64
- Error messages 61 64
- Installation problems 65
- Installation problems 63 66
- Power light is on or flashing 67
- Printer does not print 68
- Unable to print 69
- Printer does not print 67 70
- 68 Troubleshooting 71
- Printer does not print 69 72
- 70 Troubleshooting 73
- Document prints slowly 74
- Print cartridge problems 74
- 2 Copper contacts 75
- 72 Troubleshooting 75
- 1 Ink nozzles (do not touch) 75
- 1 Selection number 76
- Print cartridge problems 73 76
- 74 Troubleshooting 77
- Print cartridge problems 75 78
- Paper problems 79
- Out of paper 80
- 78 Troubleshooting 81
- Paper problems 81 84
- Photos do not print correctly 85
- Image is printed at an angle 86
- Photo has an unwanted border 87
- Print quality is poor 89
- Print quality is poor 87 90
- 88 Troubleshooting 91
- Print quality is poor 89 92
- 90 Troubleshooting 93
- Print quality is poor 91 94
- 92 Troubleshooting 95
- Print quality is poor 93 96
- 94 Troubleshooting 97
- Print quality is poor 95 98
- 96 Troubleshooting 99
- Document is misprinted 100
- A HP support 102
- HP support by phone 103
- B Technical information 104
- Technical information 107
- Appendix B 107
- 104 Technical information 107
- Regulatory notices 108
- Notice to users in Korea 109
- Regulatory notices 107 110
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