Hp Color LaserJet CP3505 Printer series User Manual Page 187
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- Table of contents
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The printer driver does not automatically set up your selected printer in the Print Center or Printer Setup Utility.
Cause
Solution
The PPD file is corrupt. Delete the PPD file from the following hard-drive folder: Library/
Printers/PPDs/Contents/Resources/<lang>.lproj,
where <lang> is the two-letter language code for the language that
you are using. Reinstall the software. See the getting started guide
for instructions.
The interface cable might be defective or of poor quality. Replace the interface cable with a high-quality cable.
A print job was not sent to the printer that you wanted.
Cause
Solution
The print queue might be stopped. Restart the print queue. Open print monitor and select Start Jobs.
The wrong printer name, IP address, or Rendezvous host name is
being used.
Print a configuration page. Verify that the printer name, IP address,
or Rendezvous host name on the configuration page matches the
printer name, IP address, or Rendezvous host name in the Print
Center or Printer Setup Utility.
An EPS file prints with incorrect fonts.
Cause
Solution
This problem occurs with some programs.
●
Try downloading the fonts that are contained in the EPS file to
the printer before printing.
●
Send the file in ASCII format instead of binary encoding.
You are unable to print from a third-party USB card.
Cause
Solution
This error occurs when the software for USB printers is not
installed.
When adding a third-party USB card, you might need the Apple USB
Adapter Card Support software. The most current version of this
software is available from the Apple Web site.
When connected with a USB cable, the printer does not appear in the Print Center or Printer Setup Utility after the driver is selected.
Cause
Solution
This problem is caused by either a software or a hardware
component.
Software troubleshooting
●
Check that your Macintosh supports USB and has the
appropriate USB software from Apple.
●
Verify that your Macintosh operating system is Mac OS X V10.2
or later.
ENWW Macintosh problems 175
- HP Color LaserJet CP3505 1
- Table of contents 5
- 1 Printer basics 13
- Product comparison 14
- Product features 15
- Product walkaround 17
- ENWW Product walkaround 7 19
- 2 Control panel 21
- Control-panel overview 22
- 1 Message/prompt area 23
- 2 Supplies gauge 23
- Control-panel menus 25
- Retrieve Job menu 26
- Information menu 27
- Paper Handling menu 28
- Printing sub-menu 29
- Print Quality sub-menu 31
- System Setup sub-menu 32
- ENWW Configure Device menu 21 33
- I/O sub-menu 35
- Resets sub-menu 35
- Menu item Values Description 36
- Diagnostics menu 37
- Tray Behavior menu options 38
- Personality feature 40
- Clearable Warnings feature 41
- Auto Continue feature 41
- Replace Supplies feature 42
- Jam Recovery feature 42
- Language feature 43
- 3 Software for Windows 45
- Priority for print settings 49
- Install the Windows software 51
- Remove software for Windows 53
- HP Web Jetadmin 54
- Embedded Web server 54
- HP Easy Printer Care Software 54
- ENWW Supported utilities 43 55
- Software for Macintosh 57
- Print a cover page 61
- Set the color options 63
- Use the Services menu 64
- 5 Connectivity 65
- Connect the USB cable 66
- Connect the network cable 67
- Configure the network product 67
- 6 Paper and print media 71
- Custom paper sizes 74
- Load paper in tray 1 76
- ENWW Load media 65 77
- Load envelopes in tray 1 78
- ENWW Load media 67 79
- Load tray 2 80
- Load tray 3 82
- ENWW Load media 71 83
- Configure trays 85
- 1 X dimension 86
- 2 Y dimension 86
- Tray 1 sensing 88
- Tray 2 or tray 3 sensing 89
- 7 Use product features 91
- Set the sleep delay 92
- Disable or enable sleep mode 92
- Manage stored jobs 93
- 8 Print tasks 95
- Access the printer driver 98
- Type and Size 99
- Cancel a print job 100
- Print a blank first page 102
- Use watermarks 103
- Resize documents 105
- Use automatic duplex printing 107
- Print on both sides manually 108
- Setting the color options 110
- Use the Services tab 112
- HP ImageREt 114
- Media selection 114
- Color options 114
- Print in four colors (CMYK) 115
- Print in Grayscale 116
- Manual color options 116
- Color access and control 117
- Sample book color matching 119
- Print color samples 119
- 10 Manage and maintain 121
- Information pages 122
- ENWW Information pages 111 123
- Configure e-mail alerts 124
- Embedded Web server sections 125
- Supported operating systems 128
- Open the HP Printer Utility 130
- HP Printer Utility features 130
- Item Description 131
- Manage supplies 132
- Print-cartridge storage 133
- HP print cartridges 133
- Non-HP print cartridges 133
- HP fraud hotline and Web site 134
- Supply replacement guidelines 135
- Change print cartridges 135
- Install memory DIMMs 139
- Enable memory 142
- Verify the DIMM installation 142
- 11 Problem solve 143
- Control-panel messages 145
- Common causes of jams 160
- Jam recovery 161
- Clear jams from input trays 162
- Tray 2 or tray 3 163
- ENWW Clear jams 153 165
- 6. Remove any jammed sheets 166
- Clear jams from the duplexer 169
- ENWW Clear jams 159 171
- Paper-handling problems 172
- Diagnostic test pages 177
- Printer response problems 178
- Color-printing problems 182
- Printer output problems 184
- Macintosh problems 186
- ENWW Macintosh problems 175 187
- Software program problems 189
- Overhead transparency defects 190
- Calibrate the printer 192
- A Supplies and accessories 193
- Parts and supplies 194
- B Service and support 197
- Limited Warranty Statement 201
- Customer support 202
- On-site service agreements 203
- Next-day on-site service 203
- Extended warranty 203
- Repack the printer 204
- C Printer specifications 205
- Electrical specifications 206
- D Regulatory information 211
- FCC statement 212
- Environmental stewardship 213
- United States and Puerto Rico 214
- Non-US returns 214
- Material restrictions 214
- European Union 215
- For more information 216
- Declaration of conformity 217
- Laser statement for Finland 219
- Substances Table (China) 220
- *CB441-90939* 226
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