Hp PHOTOSMART PLUS B209 User Manual Page 84
- Page / 135
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Cause: The product experienced an error.
Contact HP support for service
Solution: If you have completed all of the steps provided in the previous solutions
and are still having a problem, contact HP support for service.
Go to:
www.hp.com/support.
If prompted, choose your country/region, and then click Contact HP for technical
support.
Cause: You might need assistance to enable the product or software to function
properly.
Print quality troubleshooting
Use this section to solve these print quality problems:
•
Photo printouts are hazy, blurry, or have inaccurate color
Photo printouts are hazy, blurry, or have inaccurate color
Solution: For best photo color quality, do not allow printouts to stack on top of
photos in the output tray.
Cause: When printouts are stacked on top of a photo before the ink is completely
dry, some color distortion may occur in the photo.
Memory card troubleshooting
Use this section to solve these memory card problems:
•
The product does not read the memory card
•
The photos on the memory card do not transfer to my computer
•
Photos in a connected digital camera with PictBridge do not print
The product does not read the memory card
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Step 1: Insert the memory card properly
•
Step 2: Remove the additional memory card
•
Step 3: Reformat the memory card in your digital camera
Step 1: Insert the memory card properly
Solution: Turn the memory card so that the label faces up and the contacts are
facing the product, and then push the card forward into the appropriate slot until the
Photo light turns on.
Memory card troubleshooting 81
Solve a problem
- Windows Help 1
- Contents 4
- Chapter 1 7
- 2 Finish setting up the 8
- HP Photosmart 8
- Chapter 2 11
- Set up a Bluetooth connection 13
- wireless 14
- Printer parts 18
- Control panel features 21
- 4 How do I? 22
- Chapter 4 23
- 20 How do I? 23
- How do I? 23
- 5 Paper basics 24
- Chapter 5 25
- 22 Paper basics 25
- Paper basics 25
- Load media 26
- 24 Paper basics 27
- Load media 25 28
- 26 Paper basics 29
- Information on paper 30
- 28 Paper basics 31
- Print documents 32
- Print photos 33
- Print photos 31 34
- Print a creative project 38
- Print a Web page 42
- Print using the maximum dpi 43
- View the print resolution 44
- Use printing shortcuts 44
- Chapter 6 45
- 42 Print 45
- Edit photos before printing 46
- 44 Print 47
- Scan to a computer 48
- Chapter 7 49
- Copy text or mixed documents 54
- Chapter 8 55
- Change the copy settings 57
- 9 Reprint photos 60
- Chapter 9 61
- 58 Reprint photos 61
- Reprint photos 61
- 10 Save photos 62
- 11 Maintain the HP Photosmart 64
- Order ink supplies 65
- Replace the cartridges 65
- 3. Insert new cartridge 66
- Chapter 11 67
- 64 Maintain the HP Photosmart 67
- Maintain the HP Photosmart 67
- 66 Maintain the HP Photosmart 69
- 68 Maintain the HP Photosmart 71
- 12 Solve a problem 72
- Setup troubleshooting 73
- The product will not turn on 74
- Setup troubleshooting 73 76
- 74 Solve a problem 77
- Setup troubleshooting 75 78
- Print troubleshooting 79
- Check cartridges 80
- Check paper 80
- Check product 81
- Print troubleshooting 79 82
- 80 Solve a problem 83
- Print quality troubleshooting 84
- Memory card troubleshooting 84
- 82 Solve a problem 85
- Scan troubleshooting 87
- Copy troubleshooting 88
- Product messages 89
- Errors 87 90
- 88 Solve a problem 91
- File messages 92
- 90 Solve a problem 93
- General user messages 94
- 92 Solve a problem 95
- Paper messages 96
- 94 Solve a problem 97
- Errors 95 98
- 96 Solve a problem 99
- Errors 97 100
- Solve a problem 100
- Chapter 12 101
- 98 Solve a problem 101
- Errors 99 102
- 100 Solve a problem 103
- Errors 101 104
- 1 Ink window 104
- 2 Electrical contacts 104
- 102 Solve a problem 105
- Errors 103 106
- 104 Solve a problem 107
- Errors 105 108
- 106 Solve a problem 109
- Errors 107 110
- 108 Solve a problem 111
- Errors 109 112
- Errors 111 114
- 112 Solve a problem 115
- Errors 113 116
- 114 Solve a problem 117
- 13 Stop the current job 118
- Chapter 13 119
- 116 Stop the current job 119
- Stop the current job 119
- 14 Technical information 120
- Specifications 121
- Eco-Tips 123
- Paper use 123
- Plastics 123
- Material safety data sheets 123
- Recycling program 123
- Set the Energy Save Mode 124
- Power consumption 124
- Chemical Substances 125
- Battery disposal in Taiwan 126
- Attention California users 126
- EU battery directive 127
- FCC statement 128
- Notice to users in Korea 129
- Aviso aos usuários no Brasil 131
- Technical information 132
- Notice to users in Taiwan 133
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