Hp PHOTOSMART PLUS B209 User Manual download pdf (Page 109)

11. Reinstall the ink cartridge.

It should now snap down into place.

12. Close the ink cartridge access door, and check if the error message has gone

away.

13. If you still receive the error message, turn the product off, and then on again.

Cause: The ink cartridges were not installed properly.

If this did not solve the issue, try the next solution.

Solution 3: Contact HP support

Solution: Contact HP support for service.

Go to:

www.hp.com/support.

If prompted, choose your country/region, and then click Contact HP for information

on calling for technical support.

Cause: There was a problem with the ink cartridges.

Install cartridges

Solution: Make sure all of the ink cartridges are inserted.

For more information, see:

“

Replace the cartridges” on page 62

Cause: One or more of the ink cartridges were not installed.

If this did not solve the issue, try the next solution.

Non-HP cartridge

Solution: Follow the prompts on the display to continue, or replace the indicated

ink cartridges.

CAUTION: HP recommends that you do not remove an ink cartridge until a

replacement is ready to install.

Chapter 12

106 Solve a problem

Solve a problem

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Hp PHOTOSMART PLUS B209 User Manual Page 109