HP DESKJET D4200 User Manual Page 71
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- TROUBLESHOOTING
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Maintain the printer body
Because the HP Deskjet ejects ink onto the paper in a fine mist, ink smudges will
eventually appear.
To remove smudges, stains, or dried ink from the exterior
1. Turn off the HP Deskjet, and then disconnect the power cord.
2. Wipe the outside of the HP Deskjet with a soft cloth that has been lightly moistened
with water.
CAUTION: Do not use any type of cleaning solution. Household cleaners and
detergents might damage the printer finish. Keep all fluids away from the interior. Do
not lubricate the metal rod on which the print cartridge cradle slides. Noise is normal
when the cradle moves back and forth.
Remove ink from your skin and clothing
Follow these instructions to remove ink from your skin and clothing:
Surface Remedy
Skin Wash the area with an abrasive soap.
White fabric Wash the fabric in cold water and use chlorine bleach.
Color fabric Wash the fabric in cold water and use sudsy ammonia.
CAUTION: Always use cold water to remove ink from fabric. Warm or hot water can
set the ink into the fabric.
Manually clean print cartridges
If the HP Deskjet is used in a dusty environment, a small amount of debris can accumulate
on the print cartridge contacts. This debris can cause ink streaks on printed pages. The
problem can be corrected by manually cleaning the print cartridge contacts.
You need the following items to clean the print cartridges:
• Distilled water (tap water can contain contaminants that can damage the print
cartridge)
• Cotton swabs or other soft, lint-free material that will not stick to the print cartridge
Be careful not to get
ink on your hands or clothing as you clean.
Maintain the printer body 69
- HP Photosmart Software Help 1
- Contents 3
- 1Welcome 7
- 2 Special features 9
- 3 Get started 10
- 1 Print cartridges 11
- 2 Ink-backup mode 11
- 1 USB port 11
- The printer at a glance 9 11
- Buttons and lights 12
- Power button and light 13
- Print Cartridge Status lights 14
- Photosmart Essential button 15
- Resume button and light 16
- Front USB port lights 16
- Paper trays 17
- Unfold the paper trays 18
- Input tray 19
- Paper guide 19
- Output tray 19
- Fold the paper trays 20
- Print cartridges 21
- Ink-backup mode 22
- Ink-backup mode output 23
- Exit ink-backup mode 23
- 4 Connect the printer 24
- 5 Print using the Photosmart 25
- Essential button 25
- About the front USB port 26
- 1 Connection light 28
- 2 Error light 28
- Chapter 6 28
- 7 Print photos 29
- 1 Small photos 30
- 2 Large photos 30
- Chapter 7 30
- 28 Print photos 30
- Print photos with a border 31
- 30 Print photos 32
- Photo print cartridge 33
- Advanced color settings 34
- Exif Print 34
- Store and handle photo paper 35
- Other photo projects 36
- 8 Print other documents 37
- Print documents 38
- Print letters 39
- Print envelopes 40
- Print postcards 41
- Print hagaki cards 42
- Print labels 44
- Print CD/DVD tattoos 45
- Print transparencies 46
- Print brochures 47
- Print greeting cards 48
- Print booklets 49
- Chapter 8 50
- 48 Print other documents 50
- Print posters 51
- Print iron-on transfers 52
- Print iron-on transfers 51 53
- 9 Printing tips 54
- Fast/Economical printing 55
- General Everyday printing 56
- Presentation printing 56
- Select a paper type 56
- Print resolution 57
- Maximum dpi 57
- Print in grayscale 58
- Set the page order 58
- Set a custom paper size 58
- Resize a document 59
- Print preview 59
- Two-sided printing 60
- Bound two-sided documents 60
- Bound two-sided documents 59 61
- 10 Printer software 62
- Printer Properties dialog box 63
- What's This? help 64
- Ink Status window 64
- 11 Maintenance 66
- Installation instructions 67
- 1 Remove plastic tape 68
- Chapter 11 68
- 66 Maintenance 68
- Align print cartridges 69
- Calibrate print quality 70
- View estimated ink levels 70
- Maintain the printer body 71
- Maintain print cartridges 72
- Print cartridge protector 73
- Printer Toolbox 74
- 12 Troubleshooting 75
- Installation problems 76
- Installation problems 75 77
- Chapter 12 78
- 76 Troubleshooting 78
- What the flashing light means 79
- Power light is flashing 79
- Resume light is flashing 80
- Printer does not print 82
- Printer is stalled 83
- Document prints slowly 84
- Print cartridge problems 85
- 84 Troubleshooting 86
- Print cartridge problems 85 87
- Paper problems 88
- Paper problems 87 89
- Out-of-paper message 90
- Photos do not print correctly 91
- Part of the photo is faded 92
- 92 Troubleshooting 94
- Photo has an unwanted border 96
- Print quality is poor 98
- Print quality is poor 97 99
- Document is misprinted 100
- Document is misprinted 99 101
- Front USB port problems 102
- A HP support 104
- HP support by phone 105
- B Order supplies 106
- C Technical information 108
- Appendix C 110
- 108 Technical information 110
- Regulatory notices 111
- 110 Technical information 112
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