HP PHOTOSMART C7200 User Manual download pdf (Page 272)

Improper shutdown

Cause: The last time the HP All-in-One was used, it was not turned off properly. If

the HP All-in-One is turned off by turning off the switch on a power strip or by using

a wall switch, the device can be damaged.

Solution: Press the On button located on the control panel of the HP All-in-One to

turn the device on and off.

Two-way communication lost

Cause: The HP All-in-One is turned off.

Solution: Look at the display on the HP All-in-One. If the display is blank and the

On button is not lit, the HP All-in-One is turned off. Make sure the power cord is firmly

connected to the HP All-in-One and plugged into a power outlet. Press the On button

to turn on the HP All-in-One.

Cause: The HP All-in-One is not connected to the computer.

Solution: If the HP All-in-One is not properly connected to the computer,

communication errors can occur. Make sure the USB cable is securely connected to

the HP All-in-One and the computer, as shown below.

For more information, see:

“

Communication problems over a USB connection” on page 169

Ink cartridge messages

The following is a list of ink cartridge error messages:

•

Calibration error

•

Cannot print

•

Incorrect ink cartridge(s)

•

The following ink cartridges cannot be used after device initialization and must be

replaced

Errors 271

Troubleshooting

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HP PHOTOSMART C7200 User Manual Page 272