HP G510a User Manual Page 98
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- Table of contents
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• When using thin special media, make sure that the tray is completely loaded. If you
are using special media that is only available in small quantities, try placing the special
media on top of other paper of the same size to help fill the tray. (Some media is
picked up more easily if the tray is full.)
• If you are using thick special media (such as brochure paper), load media so that the
tray is between 1/4 and 3/4 full. If necessary, place the media on top of other paper
of the same size so that the stack height is within this range.
• Use HP media for optimum performance and efficiency.
Solve copy problems
If the following topics do not help, see HP support for information about HP support.
•
No copy came out
•
Copies are blank
•
Documents are missing or faded
•
Size is reduced
•
Copy quality is poor
•
Copy defects are apparent
•
The device prints half a page, then ejects the paper
•
Paper mismatch
No copy came out
• Check the power
Make sure that the power cord is securely connected, and the device turned on.
• Check the status of the device
◦ The device might be busy with another job. Check the control-panel display for
information about the status of jobs. Wait for any job that is processing to finish.
◦ The device might be jammed. Check for jams. See
Clear paper jams.
• Check the trays
Make sure that media is loaded. See
Load media for more information.
Copies are blank
• Check the media
The media might not meet Hewlett-Packard media specifications (for example, the
media is too moist or too rough). See
Media specifications for more information.
• Check the settings
The contrast setting might be set too light. Use the Copy button on the device control
panel to create darker copies.
• Check the trays
If the product has an automatic document feeder (ADF) and you are copying from the
ADF, make sure that the originals have been loaded correctly. For more information,
see
Load an original in the automatic document feeder (ADF).
Chapter 7
94 Solve a problem
- OFFICEJET 4500 1
- One series 3
- Contents 5
- 1 Get started 13
- Eco-Tips 14
- Understand the device parts 14
- Printing supplies area 15
- Back view 15
- Use the product control panel 16
- Change product settings 17
- Types of messages 18
- Select print media 19
- Select print media 17 21
- Chapter 1 22
- 18 Get started 22
- Load media 23
- 20 Get started 24
- Maintain the device 25
- Clean the exterior 26
- Maintain the device 23 27
- Turn off the device 28
- Print documents 29
- Print brochures 30
- Print on envelopes 31
- Print a Web page 32
- Print photos 33
- Chapter 2 34
- 30 Print 34
- Print borderless documents 36
- Print borderless documents 33 37
- 34 Print 38
- Scan an original 39
- Chapter 3 40
- Copy documents 41
- Change copy settings 41
- Chapter 4 42
- Send a fax 43
- Chapter 5 44
- Send a fax 41 45
- Send a fax from memory 46
- Schedule a fax to send later 46
- Send a fax 43 47
- Receive a fax 48
- Set up backup fax 49
- Poll to receive a fax 50
- Receive a fax 47 51
- Block junk fax numbers 52
- Receive a fax 49 53
- Change fax settings 55
- Configure the fax header 56
- Change fax settings 53 57
- Set the dial type 58
- Set the redial options 58
- Set the fax speed 58
- Set the fax sound volume 59
- Use reports 60
- Print fax error reports 61
- Print and view the fax log 61
- Clear the fax log 62
- 2. Press OK 63
- 6 Work with ink cartridges 64
- Handle the ink cartridges 66
- Replace the ink cartridges 66
- Replace the ink cartridges 63 67
- 1 Copper-colored contacts 68
- 3 Ink nozzles under tape 68
- Chapter 6 68
- 64 Work with ink cartridges 68
- Replace the ink cartridges 65 69
- Store printing supplies 70
- Clean the ink cartridges 72
- 7 Solve a problem 74
- Obtain electronic support 75
- HP support by phone 75
- 72 Solve a problem 76
- www.hp.com/support 77
- 74 Solve a problem 78
- Solve printing problems 79
- Blank or partial page printed 80
- Solve printing problems 77 81
- Solution 2: Check the paper 82
- 80 Solve a problem 84
- 84 Solve a problem 88
- The letters are jagged 89
- The letters are smeared 89
- The lines are straight 89
- The lines are jagged 90
- 86 Solve a problem 90
- 88 Solve a problem 92
- 90 Solve a problem 94
- 2 Ink nozzles (do not clean) 95
- Solve paper-feed problems 96
- Solve paper-feed problems 93 97
- Solve copy problems 98
- Size is reduced 99
- Copy quality is poor 99
- Copy defects are apparent 99
- Solve scan problems 100
- Scanner did nothing 101
- Scan takes too long 101
- Text cannot be edited 102
- Error messages appear 103
- Solve fax problems 104
- The fax test failed 105
- 102 Solve a problem 106
- Chapter 7 106
- 1 Telephone wall jack 107
- Solve fax problems 103 107
- 104 Solve a problem 108
- Solve fax problems 105 109
- 106 Solve a problem 110
- Solve fax problems 107 111
- 108 Solve a problem 112
- 3 Telephone 113
- Solve fax problems 109 113
- 110 Solve a problem 114
- Solve fax problems 111 115
- 112 Solve a problem 116
- 114 Solve a problem 118
- 118 Solve a problem 122
- 120 Solve a problem 124
- 122 Solve a problem 126
- 124 Solve a problem 128
- 126 Solve a problem 130
- Clear jams 131
- Avoid paper jams 132
- Media specifications 133
- Warranty information 134
- Warranty information 131 135
- Device specifications 137
- System requirements 138
- Understand supported sizes 139
- Set minimum margins 142
- Print resolution 143
- Print specifications 143
- Copy specifications 143
- Fax specifications 144
- Scan specifications 145
- Operating environment 145
- Electrical requirements 145
- Regulatory information 146
- FCC statement 147
- Geräuschemission 148
- Regulatory information 145 149
- Appendix A 150
- 146 Technical information 150
- Australia wired fax statement 151
- Aviso aos usuários no Brasil 152
- Regulatory model number 153
- Declaration of conformity 154
- Paper use 155
- Plastics 155
- Material safety data sheets 155
- Recycling program 155
- 152 Technical information 156
- Power consumption 157
- Chemical Substances 157
- RoHS notices (China only) 157
- Third-party licenses 158
- 156 Technical information 160
- Third-party licenses 157 161
- Third-party licenses 159 163
- OpenSSL 164
- Third-party licenses 161 165
- 162 Technical information 166
- Third-party licenses 163 167
- 164 Technical information 168
- 166 Technical information 170
- Third-party licenses 167 171
- 168 Technical information 172
- Third-party licenses 169 173
- 170 Technical information 174
- Third-party licenses 171 175
- Supplies 176
- HP media 177
- C Additional fax setup 178
- Back view of the device 181
- Case E: Shared voice/fax line 184
- Back view of the product 189
- Serial-type fax setup 199
- Test fax setup 200
- Change basic network settings 201
- Set link speed 202
- To View IP settings 202
- To Change IP settings 202
- Reset wireless settings 206
- Change the connection method 206
- To print a wireless test page 206
- Other guidelines 207
- Toolbox (Windows) 210
- HP Utility (Mac OS X) 210
- Open the HP Utility 211
- Fax Memory Full 213
- Device Disconnected 213
- Ink Alert 213
- Cartridge Problem 214
- Paper Mismatch 216
- Paper Jam 216
- The printer is out of paper 217
- Printer Offline 217
- Printer Paused 217
- Document failed to print 217
- General printer error 217
- Align cartridge 218
- Symbols/Numerics 219
- Podręcznik użytkownika 228
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