Hp L1750 17-inch LCD Monitor User Manual download pdf (Page 39)

Problem Possible Cause Solution

The HP Display LiteSaver may

not be compatible with the

computer system. Some

notebook computers are not

compatible and the monitor

power can not be controlled.

Confirm that the HP Display LiteSaver is compatible

with the system.

1. Right-click on the HP Display LiteSaver icon in

the system tray.

2. Select Power Off Display from the menu.

The monitor screen should turn off if the system is

compatible. To turn the monitor back on, wait 5

seconds and move the mouse.

NOTE: If the monitor did not turn off, then the

computer graphics driver is not compatible with the

HP Display LiteSaver software.

The monitor is off but it did not seem to

enter into a low-power sleep mode.

The monitor's power saving

control is disabled.

Check the monitor's OSD menu setting for power

saving enable/disable controls. The control should

be set to enable to allow the monitor to enter into low-

power modes.

OSD Lock-Out is displayed. The monitor's OSD Lock-out

function is enabled.

Press and hold the Menu button for 10 seconds to

disable the OSD Lock-out function.

Power Button Lock-Out is displayed. The monitor's Power Button

Lock-out function is enabled.

Press and hold the power button for 10 seconds to

unlock the power button function.

Using the Worldwide Web

For the online access to technical support information, self-solve tools, online assistance, community

forums of IT experts, broad mutlivendor knowledge base, monitoring and diagnostic tools, go to

http://www.hp.com/support

Preparing to Call Technical Support

If you cannot solve a problem using the trouble shooting tips in this section, you may need to call

technical support. Have the following information available when you call:

●

The monitor

●

Monitor model number

●

Serial number for the monitor

●

Purchase date on invoice

●

Conditions under which the problem occurred

●

Error messages received

●

Hardware configuration

●

Hardware and software you are using

Using the Worldwide Web 33

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