HP LaserJet 5000 User Manual Page 9

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8 Contents
EN
Advanced Printing Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Using Features in the Printer Driver . . . . . . . . . . . . . . . . . . 56
Customizing Tray 1 Operation . . . . . . . . . . . . . . . . . . . . . . . 58
Printing by Type and Size of Paper . . . . . . . . . . . . . . . . . . . 60
3 Printer Maintenance
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Managing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . 64
HP Policy on Non-HP Toner Cartridges . . . . . . . . . . . . . . . 64
Toner Cartridge Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Toner Cartridge Life Expectancy . . . . . . . . . . . . . . . . . . . . . 64
Continue Printing When Toner is Low . . . . . . . . . . . . . . . . . 65
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
4 Problem Solving
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Clearing Jams from the Input Tray Areas . . . . . . . . . . . . . . 73
Clearing Jams from the Top Cover Area . . . . . . . . . . . . . . . 74
Clearing Jams from the Output Areas . . . . . . . . . . . . . . . . . 75
Clearing Jams from the Optional Duplexer . . . . . . . . . . . . . 76
Solving Repeated Paper Jams . . . . . . . . . . . . . . . . . . . . . . 78
Understanding Printer Messages . . . . . . . . . . . . . . . . . . . . . . . 79
Correcting Output Quality Problems . . . . . . . . . . . . . . . . . . . . . 89
Determining Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Troubleshooting Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . 91
Troubleshooting Flowchart for Macintosh Users . . . . . . . . . 97
Checking the Printer’s Configuration . . . . . . . . . . . . . . . . . . . . 100
Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
PCL or PS Font List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
5 Service and Support
Hewlett-Packard Warranty Statement . . . . . . . . . . . . . . . . . . . 105
Service During and After the Warranty Period . . . . . . . . . 106
Limited Warranty for Toner Cartridge Life . . . . . . . . . . . . . . . . 107
Service Information Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
HP Software License Terms . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Worldwide Sales and Service Offices . . . . . . . . . . . . . . . . . . . 110
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