User Guide
Installing HP PC Hardware Diagnostics Windows ... 46Using HP PC Hardware Di
1 Starting rightThis computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to learn about best practices afte
More HP resourcesTo locate resources that provide product details, how-to information, and more, use this table.Resource ContentsSetup Instructions ●
Resource Contentscan write to HP at POD, PO Box 161, Kitchener Road Post Oice, Singapore 912006. Include your product name, and your name, phone numb
2 Getting to know your computerLocating hardwareTo nd out what hardware is installed on your computer:▲ Type device manager in the taskbar search box
Right sideNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) Audio-out (headphone)/Audio-in (microphone)
Component Description(1) Audio-out (headphone)/Audio-in (microphone) combo jackConnects optional powered stereo speakers, headphones, earbuds, a heads
Left sideComponent Description(1) USB SuperSpeed ports (2) Connect a USB device, such as a cell phone, camera, activity tracker, or smartwatch, and pr
DisplayComponent Description(1) WLAN antennas* Send and receive wireless signals to communicate with wireless local area networks (WLANs).(2) Internal
Keyboard areaTouchPadComponent Description(1) TouchPad zone Reads your nger gestures to move the pointer or activate items on the screen.NOTE: For
© Copyright 2018 HP Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Celeron, and P
LightsComponent Description(1) Power light ● On: The computer is on.● Blinking: The computer is in the Sleep state, a power-saving state. The computer
Button, speakers, and ngerprint readerComponent Description(1) Power button ● When the computer is o, press the button to turn on the computer.● Whe
Special keysComponent Description(1) esc key Displays system information when pressed in combination with the fn key.(2) fn key Executes specic f
Action keysAn action key performs the function indicated by the icon on the key. To determine which keys are on your product, see Special keys on page
Icon DescriptionTurns the wireless feature on or o.NOTE: A wireless network must be set up before a wireless connection is possible.Turns the airplan
● Service label—Provides important information to identify your computer. When contacting support, you may be asked for the serial number, the product
3 Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from m
Connecting to a WLANNOTE: When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP).
Using HP Mobile Broadband (select products only)Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your new computer
● Mouse● External keyboardConnecting Bluetooth devicesBefore you can use a Bluetooth device, you must establish a Bluetooth connection.1. Type bluetoo
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on
4 Enjoying entertainment featuresUse your HP computer as an entertainment hub to socialize via the camera, enjoy and manage your music, and download a
Connecting headsets WARNING! To reduce the risk of personal injury, lower the volume setting before putting on headphones, earbuds, or a headset. For
2. Connect the other end of the cable to the external Thunderbolt device.3. Press fn+f4 to alternate the computer screen image between 4 display state
2. Connect the other end of the cable to the high-denition TV or monitor.3. Press f4 to alternate the computer screen image between 4 display states:
Discovering and connecting to Miracast-compatible wireless displays (select products only)To discover and connect to Miracast-compatible wireless disp
5 Navigating the screenYou can navigate the computer screen in one or more of the following ways:● Use touch gestures directly on the computer screen●
Two-nger pinch zoomUse the two-nger pinch zoom to zoom out or in on images or text.● Zoom out by placing two ngers apart on the TouchPad zone or to
Four-nger tap (TouchPad only)Use the four-nger tap to open the action center.● Tap four ngers on the Touchpad to open the action center and view cu
Using an optional keyboard or mouseAn optional keyboard or mouse allows you to type, select items, scroll, and perform the same functions as you do us
6 Managing powerYour computer can operate on either battery power or external power. When the computer is running on battery power and an external pow
iv Safety warning notice
Initiating and exiting Hibernation (select products only)You can enable user-initiated Hibernation and change other power settings and timeouts using
Using the Power icon and Power OptionsThe Power icon is located on the Windows taskbar. The Power icon allows you to quickly access power settings a
Finding battery information in HP Support Assistant (select products only)To access battery information:1. Type support in the taskbar search box, and
Resolving a low battery levelResolving a low battery level when external power is availableConnect one of the following to the computer and to externa
● When updating the system BIOS● When writing information to a disc (select products only)● When running Disk Defragmenter on computers with internal
7 Maintaining your computerIt is important to perform regular maintenance to keep your computer in optimal condition. This chapter explains how to use
Identifying HP 3D DriveGuard statusThe hard drive light on the computer changes color to show that the drive in a primary hard drive bay and/or the dr
WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on.1. Turn o the computer.2. Disconnect
● If you plan to use the computer during a ight, listen for the in-ight announcement that tells you when you are allowed to use your computer. In-i
8 Securing your computer and informationComputer security is essential for protecting the condentiality, integrity, and availability of your informat
Processor conguration setting (select products only)IMPORTANT: Select products are congured with an Intel® Pentium® N35xx/N37xx series or a Celeron®
Setting Setup Utility (BIOS) passwordsPassword FunctionAdministrator password ● Must be entered each time you access Setup Utility (BIOS).● If you for
Using Internet security softwareWhen you use your computer to access email, a network, or the Internet, you potentially expose your computer to comput
To view or change the settings:1. Select the Start button, select Settings, and then select Update & security.2. Select Windows Update, and then f
9 Using Setup Utility (BIOS)Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the
Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update onl
10 Using HP PC Hardware DiagnosticsUsing HP PC Hardware Diagnostics WindowsHP PC Hardware Diagnostics Windows is a Windows-based utility that allows y
Downloading the latest HP PC Hardware Diagnostics Windows versionTo download HP PC Hardware Diagnostics Windows, follow these steps:1. Go to http://ww
NOTE: If you need to stop a diagnostic test, press esc.Starting HP PC Hardware Diagnostics UEFITo start HP PC Hardware Diagnostics UEFI, follow these
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)Remote HP PC Hardware Diagnostics UEFI is a rmware (BIOS) feature that do
3. Make your customization selections.4. Select Main, and then Save Changes and Exit to save your settings.Your changes take eect when the computer r
vi Processor conguration setting (select products only)
11 Backing up, restoring, and recoveringThis chapter provides information about the following processes. The information in the chapter is standard pr
used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and software programs th
Using the HP Cloud Recovery Download Tool (select products only)To create HP Recovery media using the HP Cloud Recovery Download Tool:1. Go to http://
IMPORTANT: Recovery through HP Recovery Manager should be used as a nal attempt to correct computer issues.● HP Recovery media must be used if the co
Using HP Recovery media to recoverYou can use HP Recovery media to recover the original system. This method can be used if your system does not have a
12 SpecicationsInput powerThe power information in this section may be helpful if you plan to travel internationally with the computer.The computer o
Operating environmentFactor Metric U.S.TemperatureOperating 5°C to 35°C 41°F to 95°FNonoperating -20°C to 60°C -4°F to 140°FRelative humidity (noncond
13 Electrostatic DischargeElectrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you r
14 AccessibilityHP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a
IndexAaccessibility 58action keysairplane mode 14help 13identifying 12, 13keyboard backlight 13mute 13next track 13pause 13play 13privacy screen 13scr
Table of contents1 Starting right ...
HP Recovery mediarecovery 54using 50HP Recovery partitionrecovery 53removing 54HP resources 2HP Touchpoint Manager 42IIMEI number 18infrared cameraide
security cable, installing 42serial number, computer 15service labels, locating 14Setup Utility (BIOS) passwords 40shipping the computer 37shutdown 30
Connecting headsets ......... 21Using
7 Maintaining your computer ..............................
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