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HP Mini 5103
Maintenance and Service Guide
SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.
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1 2 3 4 5 6 ... 138 139

Summary of Contents

Page 1 - HP Mini 5103

HP Mini 5103Maintenance and Service GuideSUMMARYThis guide is a troubleshooting reference used for maintaining and servicing the computer. It provides

Page 2

Category Description ●320-GB, 7200-RPMNOTE: Not supported by computers with Windows 7 Home Basic or withWindows 7 Starter in select countries and regi

Page 3 - Safety warning notice

Select To do thisBuilt-In Device Options●Enable/disable the wireless button state (enabled bydefault).●Enable/disable embedded WLAN device radio (sele

Page 4

Select To do thisPort Options (all are enabled by default) NOTE: All port options are enabled by default.●Enable/disable the serial port.●Enable/disab

Page 5

Computer Setup in SUSE LinuxStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operatingsystem

Page 6

Select To do thisIgnore changes and exit Cancel any changes entered during the current session.Then exit and restart the computer.Save changes and exi

Page 7

Security menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisAdministrator ToolsSetup BIOS

Page 8

System Configuration menuNOTE: Some of the listed System Configuration options may not be supported by your computer.Select To do thisLanguage Change

Page 9 - 1 Product description

Select To do thisDevice configurations●Enable Fn Key Switch●Enable/disable USB legacy support. When enabled,USB legacy support allows the following:◦U

Page 10

Select To do thisBuilt-in device options●Enable/disable the wireless switch state.●Enable/disable embedded WLAN device radio.●Enable/disable Network I

Page 11

6 SpecificationsDevice specifications Metric U.S.DimensionsDepth 18.0 cm 7.09 inWidth 26.17 cm 10.30 inHeight (at front, non-touch screen) 2.32 cm 0.9

Page 12

Metric U.S.Maximum altitude (unpressurized)Operating -15.24 to 3,048 m -50 to 10,000 ftNon-operating -15.24 to 12,192 m -50 to 40,000 ftNOTE: Applica

Page 13 - Top components

Category DescriptionPorts Audio-in (stereo microphone) Audio out (stereo headphone) RJ-45 (Ethernet, includes link and activity lights) USB (2) USB

Page 14

25.7-cm (10.1-in), high-definition, 16:9, AntiGlare displayspecificationsDimensionsHeight 12.52 cm (4.93 in)Width 22.27 cm (8.77 in)Diagonal 25.55 cm

Page 15 - Top components 7

25.7-cm (10.1-in), WSVGA, AntiGlare displayspecificationsDimensionsHeight 12.52 cm (4.93 in)Width 22.27 cm (8.77 in)Diagonal 25.55 cm (10.06 in)Number

Page 16

Hard drive specifications 320 GB* 250 GB* 160 GB*DimensionsHeight 9.5 mm (0.37 in) 9.5 mm (0.37 in) 9.5 mm (0.37 in)Width 70 mm (2.75 in) 70 mm (2.76

Page 17 - Front components

Solid state drive specificationsPerformanceSequential read (maximum) 250 MB/sSequential write (maximum) 70 MB/sCharacteristicsInterface SATA revision

Page 18 - Right-side components

System resource specificationsYou can use Device Manager to get a graphical view of the system resources that control how thedevices work on the compu

Page 19 - Left-side components

7 Backup and recoveryWindows 7 backup and recoveryTo protect your information, use Windows Backup and Restore to back up individual files and folders,

Page 20 - Display components

●Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shotof your settings. The screen shot can be a time-saver i

Page 21 - Bottom components

NOTE: If you are unable to boot (start up) your computer and you cannot use the system repairdiscs you previously created (select models only), you mu

Page 22 - Carrying handle

Windows Vista backup and recoveryUse the instructions in this section if Windows Vista is installed on your computer.To protect your information, use

Page 23 - Wireless antennas

The screen image is added to the document.4. Save the document.●When backing up to discs, use any of the following types of discs (purchased separatel

Page 24

2 External component identificationComponents included with the computer may vary by region and model. The illustrations in thischapter identify the s

Page 25 - 3 Illustrated parts catalog

RecoveringIn case of system failure, use the f11 recovery tool to recover your original hard drive image.NOTE: The image includes the Windows operatin

Page 26 - Device major components

SUSE Linux backup and recoveryUse the instructions in this section if SUSE Linux SLED 11 is installed on your computer.To protect your information, ba

Page 27 - Device major components 19

8 Connector pin assignmentsAudio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3 Ground114 Chapter 8 Connector pin assignments

Page 28

Audio-out (headphone)Pin Signal1 Audio out, left channel2 Audio out, right channel3 GroundAudio-out (headphone) 115

Page 29 - Device major components 21

External monitorPin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5 Ground6 Ground analog7 Ground analog8 Ground analog9+5 VDC10 Ground1

Page 30

RJ-45 (network)Pin Signal1Transmit +2Transmit -3 Receive +4 Unused5 Unused6 Receive -7 Unused8 UnusedRJ-45 (network) 117

Page 31 - Display assembly components

Universal Serial BusPin Signal1+5 VDC2 Data -3 Data +4 GroundThe USB+ power port on the right side of the computer powers HP USB external devices (see

Page 32

9 Power cord set requirementsThe wide range input feature of the device permits it to operate from any line voltage from 100 to 120volts AC or from 22

Page 33 - Miscellaneous parts

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

Page 34

10 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local la

Page 35

Top componentsTouchPadComponent Description(1) TouchPad* Moves the pointer and selects or activates items on the screen.(2) Left TouchPad button* Func

Page 36

Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis

Page 37

4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display pane

Page 38

10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift

Page 39 - Service considerations

15. Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside down.WARNING! The backlight contains merc

Page 40 - Drive handling

18. Remove the backlight from the backlight frame.19. Disconnect the display panel cable (1) from the LCD panel.20. Remove the screws (2) that secure

Page 41 - Grounding guidelines

IndexAAC adapteridentifying 16antennaremoval 73spare part number 24, 66antennas 15applications key, Windows 8audio-in (microphone) jack 10audio-out (h

Page 42

DriveLock, automatic 89drivesboot order 83, 97preventing damage 32drives, boot order 90Eelectrostatic discharge 33embedded numeric keypad keys,identif

Page 43

product description 3USB 10, 11power button boardspare part number 64power button, identifying 7power connector, identifying 11power cordset requireme

Page 44 - Service tag

identifying 5scrolling regions 5TPM Embedded Security 89transporting guidelines 34TXT (Intel® Trusted ExecutionTechnology) 91UUnified Extensible Firmw

Page 46 - Description Spare part number

LightsComponent Description(1) Caps lock light On—Caps lock is on.(2) QuickWeb light On—The Web browser is in use.(3) QuickLook light●On—The computer

Page 47

ButtonsComponent Description(1) QuickWeb button●When the computer is off, press the button to openHP QuickWeb.●When the computer is on, press the butt

Page 48 - Memory module

KeysComponent Description(1) esc key Displays system information when pressed in combination withthe fn key.(2) fn key Displays system information whe

Page 49

Front componentsComponent Description(1) Drive light Flashing—The hard drive is being accessed.(2) Wireless light ●Blue—An integrated wireless device

Page 50

Right-side componentsComponent Description(1) SD Card Reader Supports the following optional digital card formats:●MultiMediaCard (MMC)●Secure Digital

Page 51 - Keyboard

Left-side componentsComponent Description(1) Battery light ●Amber—A battery is charging.●Turquoise—A battery is close to full charge capacity.●Flashin

Page 52

© Copyright 2010 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

Page 53

Display components Component Description(1) Webcam light On—The webcam is in use.(2) Webcam Records audio and video and captures still photographs.(3)

Page 54

Bottom componentsComponent Description(1) Battery bay Holds the battery.(2) Battery release latches (2) Release the battery from the battery bay.(3) S

Page 55

Carrying handleSelect models of the computer have an optional carrying handle that is attached to the bottom of thecomputer. The handle can be extende

Page 56

Wireless antennasOn select models of the computer, at least two antennas send and receive signals from one or morewireless devices.Component Descripti

Page 57 - 12. Remove the keyboard

Additional hardware componentsComponent Description(1) Power cord* Connects an AC adapter to an AC outlet.(2) AC adapter Converts AC power to DC power

Page 58 - Mass storage devices

3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided

Page 59

Device major components18 Chapter 3 Illustrated parts catalog

Page 60

Item Description Spare part number(1) Display panel assembly (includes 1 webcam, 2 microphones, and 2 WLAN antennas withcables; 2 WWAN antennas with c

Page 61 - WLAN module

Item Description Spare part number ●For use in Greece 578364-DJ1 ●For use in Hungary 578364-211 ●For use in Iceland 578364-DD1 ●For use in Israel 5783

Page 62

Item Description Spare part number ●160-GB, 7200-RPM, SATA 577972-001 Solid state drive (SSD)NOTE: Solid state drive spares include mounting bracket

Page 63 - SIM module

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Page 64 - Top cover

Item Description Spare part number ●Includes Intel Atom N455 1.66-GHz processor, 512-KB Level 2 cache, 667-MHz front-side bus (FSB) for use in the Peo

Page 65

Display assembly componentsNOTE: The first figure below shows the non-touch display assembly and the second figure showsthe touch-screen display assem

Page 66

Item Description Spare part number(2) Display hinge kit(Includes left and right display panel hinges)577930-001(3) LCD panelNOTE: The non-touch displa

Page 67

Miscellaneous partsDescription Spare part number40-W, 3-pin Smart AC adapter (for use in all countries and regions) 613151-001Power cord●For use in Ar

Page 68

Sequential part number listingSpare part number Description490371-001 Power cord for use in North America490371-011 Power cord for use in Australia490

Page 69

Spare part number Description531993-001 Optional WWAN module, Qualcomm EV-DO HSPA (includes mounting bracket)NOTE: Not supported by computers with Lin

Page 70 - RTC battery

Spare part number Description578364-211 Keyboard, 25.7-cm (10.1-in) for use in Hungary578364-221 Keyboard, 25.7-cm (10.1-in) for use in the Czech Repu

Page 71 - Bluetooth module

Spare part number Description606384-001 Optional carrying handle606970-001 Display back cover with logo for use with non-touch screen, blue606971-001

Page 72 - Power button board

Spare part number Description625729–001 Display panel assembly, 25.7-cm (10.1-in), WSVGA, AntiGlare display assembly for use withwebcam and WWAN optio

Page 73 - Display assembly

4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re

Page 74

iv Safety warning notice

Page 75

Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage tothe device, damage to a drive, or loss of inf

Page 76

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Page 77

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Page 78

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Page 79

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 65 screws, in 9 different sizes, that mu

Page 80

Device feetThe device feet are adhesive-backed rubber pads. The rear feet are attached and the front feet aretethered to the bottom of the base enclos

Page 81

BatteryDescription Spare part number6 cell Li-ion (66 Wh) 3.0 Ah 535629-0014-cell Li-ion (29-Wh) 2.0-Ah 579026-001Before removing the battery:1. Shut

Page 82 - System board

SIMNOTE: This section applies only to device models with WWAN capability.NOTE: If there is a SIM inserted in the SIM slot, it must be removed before d

Page 83

Memory moduleDescription Spare part numberMemory module, PC2-6400, shared, 1-GBNOTE: Not supported by computers with Windows 7 Home Basic or with Wind

Page 84 - Fan and heat sink assembly

4. Remove the memory module (2) by pulling the module away from the slot at an angle.NOTE: Memory modules are designed with a notch (3) to prevent inc

Page 85

Table of contents1 Product description ...

Page 86

2. Lift up (3) and remove the carrying handle from the device.Reverse this procedure to install a carrying handle.42 Chapter 4 Removal and replaceme

Page 87 - 5 Computer Setup

KeyboardDescription Spare part numberFor use in Belgium 578364-A41For use in Brazil 578364-201For use in Bulgaria 578364-261For use in the Czech Repub

Page 88

Before removing the keyboard:1. Shut down the device. If you are unsure whether the device is off or in Hibernation, turn thedevice on, and then shut

Page 89 - Computer Setup menus

4. Turn the device right-side up, and release the retention tab (1) on the left side of the keyboard(2).Component replacement procedures 45

Page 90

5. Release the retention tab (1) on the right side of the keyboard (2).46 Chapter 4 Removal and replacement procedures

Page 91

6. Use your right hand to lift up (1) and remove the retention tab from the right side of the top cover(2).7. Use your right hand to lift up (1) and r

Page 92 - 84 Chapter 5 Computer Setup

8. Use your left hand to lift up (1) and remove the retention tab from the left side of the top cover(2)..9. Swing the keyboard forward (1), and slide

Page 93

11. Disconnect the cable (2).12. Remove the keyboard.Reverse this procedure to install the keyboard.Component replacement procedures 49

Page 94 - Using Computer Setup

Mass storage devicesNOTE: Each hard drive spare part kit and solid state drive spare part kit includes a bracket andscrews.Description Spare part numb

Page 95

2. Use the Mylar tab to slide the assembly to the right (3) to disconnect it, and remove theassembly (4).3. Remove the mounting bracket.On a hard driv

Page 96

Packaging and transporting guidelines ... 34Workstation guidelines ...

Page 97

Reverse this procedure to install a hard drive or solid state drive.52 Chapter 4 Removal and replacement procedures

Page 98

WLAN moduleDescription Spare part numberBroadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter ●For use in Antigua and Barbuda, Barbados, Belize, Canada, the

Page 99

5. If your device has WWAN capability, remove the SIM (see SIM on page 39).6. Remove the following components:a. Keyboard (see Keyboard on page 43)b.

Page 100 - 92 Chapter 5 Computer Setup

SIM moduleDescription Spare part numberSIM module board (includes cable) 577923-001Before removing the SIM module:1. Shut down the device. If you are

Page 101

Top coverDescription Spare part numberTop cover with TouchPad, black 577926-001Top cover with TouchPad, red 598461-001Top cover with TouchPad, blue 59

Page 102 - Computer Setup in SUSE Linux

3. Remove the 4 Torx T8 2.5×5.0 screws (1), and the 4 Phillips PM2.0×3.0 screws (2) that securethe top cover to the base enclosure.4. Turn the device

Page 103

9. Lift the back edge of the top cover up and forward (2) to release the clips along the rear edge ofthe top cover.10. Release the ZIF connector (1) f

Page 104 - Security menu

SpeakerDescription Spare part numberSpeaker assembly with cable 577967-001Before removing the speaker assembly:1. Shut down the device. If you are uns

Page 105 - System Configuration menu

WWAN moduleDescription Spare part numberWWAN module, Qualcomm EV-DO HSPA (includes mounting bracket)NOTE: Not supported by computers with Linux instal

Page 106 - 98 Chapter 5 Computer Setup

3. Remove the WWAN module (3) by pulling the module away from the mini-card slot at an angle.NOTE: The mounting bracket on the right side of the WWAN

Page 107

Computer Setup in SUSE Linux ... 94Starting Comp

Page 108 - 6 Specifications

RTC batteryDescription Spare part numberRTC battery 507707-001Before removing the real-time clock (RTC) battery:1. Shut down the device. If you are un

Page 109 - Device specifications 101

Bluetooth moduleDescription Spare part numberBluetooth module 537921-001Before removing the Bluetooth module:1. Shut down the computer. If you are uns

Page 110

Power button boardDescription Spare part numberPower button board with cable 598451-001Before removing the power button board:1. Shut down the device.

Page 111

Display assemblyDescription Spare part numberDisplay assembly (includes 1 webcam, 2 microphones, and 2 WLAN antenna with cables; WWAN antennas with ca

Page 112 - Hard drive specifications

Description Spare part number●WSVGA display assembly w/ touchscreen 617081–001Display cable kit includes the following cables: 577933-001●WLAN antenna

Page 113

Remove the display assembly:1. Disconnect the following cables and grounding tape from the system board and cable routingclips:(1) Display panel cable

Page 114

4. To replace the display bezel:a. Remove the 4 Mylar screw covers (1) from the corners of the display bezel, and thenremove the 4 2.5×3.0 screws (2)

Page 115 - 7 Backup and recovery

b. Disconnect the webcam cable (2) from the webcam.c. Remove the webcam.6. To replace the non-touch display panel:a. Remove the 8 Phillips PM2.5×5.0 s

Page 116 - Recovering

– or –On touch-screen display assemblies:a. Remove the 9 Phillips PM2.5×5.0 screws that secure the display panel to the displayenclosure.b. Lift the t

Page 117

7. To replace the display panel/webcam cable:a. Turn the display panel over, and peel back the Mylar shield (1) on the back of the displaypanel.b. Lif

Page 119

c. Release the display panel/webcam cable (1) from the adhesive points (2) along the cableroute on the back of the display panel.d. Remove the display

Page 120

b. Pull the receiver through the tabs (2), and remove the microphone receiver (3).10. To replace the wireless antennas and cables:a. Detach the WLAN a

Page 121

System boardDescription Spare part numberSystem board (includes processor and replacement thermal material) ●Includes Intel Atom N455 1.66-GHz proces

Page 122 - 8 Connector pin assignments

Remove the system board:1. Remove the Phillips PM2.0×3.0 screw (1) that secures the bracket over the audio connectors tothe base enclosure, and then r

Page 123 - Audio-out (headphone)

Fan and heat sink assemblyDescription Spare part numberFan and heat sink assembly (includes replacement thermal material) 598452-001Fan and heat sink

Page 124 - External monitor

2. Disconnect the fan cable from the system board.3. Turn the system board right side up.4. Loosen the 4 Phillips PM2.5×5.0 captive screws (1) that se

Page 125 - RJ-45 (network)

Reverse this procedure to install the fan and heat sink assembly.78 Chapter 4 Removal and replacement procedures

Page 126 - Universal Serial Bus

5 Computer SetupComputer Setup in Windows 7To view the drives installed on the computer, select Start > Computer.On models with a secondary hard dr

Page 127 - 9 Power cord set requirements

To navigate and select in Computer Setup, follow these steps:1. Turn on or restart the computer, and then press esc while the “Press the ESC key for S

Page 128

Your preferences go into effect when the computer restarts.NOTE: Your password settings and security settings are not changed when you restore the fac

Page 129 - 10 Recycling

1 Product descriptionCategory DescriptionProduct name HP Mini 5103Processor Intel® Atom™ Dual core N550 1.5-GHz processor, 512-KB Level 2 cache,667-M

Page 130

Security menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisAdministrator ToolsBIOS admini

Page 131

System Configuration menuNOTE: Some of the listed System Configuration options may not be supported by your computer.Select To do thisLanguage Change

Page 132

Select To do thisDevice configurations●Enable Fn Key Switch●Enable/disable USB legacy support. When enabled,USB legacy support allows the following:◦U

Page 133

Select To do thisBuilt-in device options●Enable/disable the wireless switch state.●Enable/disable embedded WLAN device radio.●Enable/disable Network I

Page 134

Computer Setup in Windows Vista®Starting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operatingsys

Page 135

To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes, click the Exit icon in th

Page 136

Computer Setup menusThe menu tables in this section provide an overview of Computer Setup options.NOTE: Some of the Computer Setup menu items listed i

Page 137

Security menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisSetup BIOS Administrator Passw

Page 138

System Configuration menuNOTE: Some of the listed System Configuration options may not be supported by your computer.Select To do thisLanguage Change

Page 139

Select To do thisNOTE: Availability of these options varies by computermodel.●Enable/disable secondary battery fast charge (enabledby default).●Enable

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