HP 17-j101nf Specifications

HP ENVY 17 Notebook PCHP ENVY TouchSmart m7 Notebook PCHP ENVY TouchSmart 17 Notebook PCMaintenance and Service Guide

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Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downloadand install a BIOS update only

To start HP PC Hardware Diagnostics UEFI:1. Turn on or restart the computer, quickly press esc, and then press f2.The BIOS searches three places for t

8 SpecificationsComputer specifications Metric U.S.DimensionsWidth 29.16 cm 11.48 inDepth 2.15 cm 8.46 inHeight (front to back) 2.11 to 3.19 cm 0.83 t

Metric U.S.PPI 106Surface treatment Anti-glare or BrightViewContrast ratio 300:1 (typical) – Anti-glare500:1 – BrightViewResponse time 16 msBrightnes

9 Windows 7 - Backing up, restoring, andrecoveringYour computer includes tools provided by the operating system and HP to help you safeguard yourinfor

Creating the recovery media1. Select Start and type recovery in the search field. Select Recovery Manager from the list.Allow the action to continue,

Tips for a successful backup●Number backup discs before inserting them into the optical drive.● Store personal files in the Documents, Music, Pictures

To restore, see Restoring specific files using Windows Backup and Restore on page 97.Restore and recoveryRestoring to a previous system restore pointS

●If the recovery media do not work, you can obtain recovery discs for your system from supportthrough the HP website. Go to http://www.hp.com/support,

Changing the computer boot orderTo change the boot order for recovery discs:1. Restart the computer.2. Press esc while the computer is restarting, and

1 Product descriptionCategory DescriptionProduct Name HP ENVY 17 Notebook PCHP ENVY TouchSmart m7 Notebook PCHP ENVY TouchSmart 17 Notebook PCProcesso

10 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or fro

Country/region Accredited agency Applicable note numberJapan JIS 3The Netherlands KEMA 1New Zealand SANZ 1Norway NEMKO 1The People's Republic of

11 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do notdispose of the battery in general household

IndexAAC adapter 12spare part numbers 26AC adapter, spare part numbers25action keysidentifying 7antennaremoval 67spare part number 22, 67Antenna Kit,

Hhard driveidentifying 13light 11product description 2removal 41spare part numbers 24, 26,30, 32, 41specifications 93Hard Drive Hardware Kitspare part

display panel 1Ethernet 3external memory cards 3external optical drive 2graphics 1hard drives 2internal cards 3keyboard 3memory module 1microphone 3op

WLAN antennaspare part number 26spare part numbers 26WLAN antennas, identifying 5WLAN device 14WLAN label 14WLAN moduleremoval 44spare part numbers 3,

Category Description Supports up to 16-GB of system RAM in the following configurations:●4096-MB total system memory (2048×2)●4096-MB total system me

Category DescriptionAudio and video Quad integrated stereo speakers and subwooferHD Beats audioHP TrueVision high-definition webcam (fixed, no tilt +

Category DescriptionPower requirements Supports the following HP AC adapters:●65W (4.5mm connector) (select models only)●65W EM (4.5mm connector) (sel

2 External component identificationDisplayComponent Description(1) Internal display switch Turns off the display and initiates Sleep if the display is

Buttons, speakers, and fingerprint readerComponent Description(1)Power button●When the computer is off, press the button to turn onthe tablet.●When th

KeysComponent Description(1) esc key Reveals system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used sys

LightsComponent Description(1)Power light ● White: The computer is on.●Blinking white: The computer is in the Sleep state,which is an energy-saving mo

TouchPadComponent Description(1) TouchPad zone Moves the on-screen pointer and selects or activates itemson the screen.NOTE: The TouchPad also suppo

© Copyright 2014 Hewlett-PackardDevelopment Company, L.P.AMD and AMD Radeon are trademarks ofAdvanced Micro Devices, Inc. Bluetooth isa trademark owne

Left sideComponent Description(1)Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act a

Component Description(7)Hard drive light●Blinking white: The hard drive is being accessed.●Amber: HP 3D DriveGuard has temporarily parked thehard driv

Component Description(5) AC adapter light●White: The AC adapter is connected and the battery ischarged.●Amber: The AC adapter is connected and the b

Component Description(5) Speakers (2) Produce sound.(6) Service door Provides access to the hard drive bay, the wirelessLAN (WLAN) module slot, an

LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the comp

3 Illustrated parts catalogComputer major componentsNOTE: Details about your computer, including model, serial number, product key, and length ofwarra

16 Chapter 3 Illustrated parts catalog

Item Component Spare partnumber(1) Display assembly: The TouchScreen display assembly is spared as a whole unit assembly only. The non-TouchScreen dis

Item Component Spare partnumber For use in Canada 736685-DB1 For use in the Czech Republic and Slovakia 736685-FL1 For use in Denmark, Finland, and

Item Component Spare partnumber For use in the United States 720244-001 Keyboard with pointing stick for use on HP ENVY TouchSmart 17 Notebook PC co

Important Notice about Customer Self-Repair PartsCAUTION: Your computer includes Customer Self-Repair parts and parts that should only beaccessed by a

Item Component Spare partnumber Equipped with the Intel HM87 Express chipset, a graphics subsystem with discrete memory,and the Windows 8 Professiona

Item Component Spare partnumber Rubber Feet Kit (not illustrated): For use on HP ENVY TouchSmart m7 Notebook PC computer models 720259-001 For use

Item Component Spare partnumber 500-GB, 5400-RPM 683802-001 500-GB, 5400-RPM hybrid 732000-001 Hard Drive Hardware Kit 720237-001(26) Service cover:

Item Component Spare part number(8) Left and right hinge covers 720238-001(9) Display enclosure (includes 2 rubber screw covers): 720223-001Display as

Mass storage devicesItem Component Spare part number(1) Optical drive: For use on HP ENVY TouchSmart m7 Notebook PC computer models: Blu-ray Disc Re

Item Component Spare part number 500-GB, 5400-RPM hybrid 732000-001 Hard Drive Hardware Kit 720237-001(3) 24-GB mSATA solid-state drive 720264-001Mis

Spare part number Description490371-111 Power cord for use in Switzerland (3-pin, black, 1.83-m)490371-AA1 Power cord for use in the People's Rep

Spare part number Description720233-001 Heat sink for use only on computer models equipped with the Intel HM87 Express Chipset and anNvidia N14P-GT (G

Spare part number Description720244-161 Keyboard with backlight for use on HP ENVY TouchSmart 17 Notebook PC computer models andcomputer models equip

Spare part number Description720253-001 TouchPad assembly for use on HP ENVY TouchSmart 17 Notebook PC computer models andcomputer models equipped wit

iv Important Notice about Customer Self-Repair Parts

Spare part number Description720783-001 17.3-in., BV, HD, LED TouchScreen display assembly for use only on HP ENVY TouchSmart m7Notebook PC computer m

Spare part number Description736482-601 System board equipped with the Intel HM87 Express chipset, a graphics subsystem with UMAmemory, and the Window

Spare part number Description736685-DB1 Keyboard with backlight for use on HP ENVY TouchSmart 17 Notebook PC computer models andcomputer models equipp

4 Removal and replacement procedurespreliminary requirementsTools requiredYou will need the following tools to complete the removal and replacement pr

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:● To avoid hand contact, transport pr

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.● When seated, wear a wrist strap

5 Removal and replacement proceduresfor Customer Self-Repair partsNOTE: The Customer Self-Repair program is not available in all locations. Installing

BatteryDescription Spare part number6-cell, 62WHr 32.8AH Li-ion battery 710417-001Before removing the battery, follow these steps:1. Shut down the com

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your

Service coverDescription Spare part numberFor use on HP ENVY TouchSmart m7 Notebook PC computer models 720255-001For use on HP ENVY TouchSmart 17 Note

Hard driveDescription Spare part number1.5 TB 5400-RPM SATA RAW 9.5 mm 747375-0011-TB, 5400-RPM 676521-0011-TB, 5400-RPM hybrid 731999-001750-GB, 5400

2. Use the tab to remove the hard drive from the hard drive bay (3).Remove the secondary hard drive (select models only):1. Disconnect the hard drive

If it is necessary to disassemble the primary or secondary hard drive:1. Disconnect the hard drive connector cable (1) from the hard drive.2. Spread t

4. Remove the battery (see Battery on page 39).5. Remove the service cover (see Service cover on page 40).Remove the memory module:1. Spread the retai

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wirelessmodule authorized for use in the computer by the governmen

Optical driveNOTE: The optical drive spare part kit includes the optical drive connector board and cable.Description Spare part numberFor use on HP EN

3. Remove the optical drive (3) from the computer.4. If it is necessary to replace the optical drive bracket, position the optical drive with the rear

6. Remove the optical drive bracket (2).Reverse this procedure to reassemble and install the optical drive.48 Chapter 5 Removal and replacement proc

6 Removal and replacement proceduresfor Authorized Service Provider partsCAUTION: Components described in this chapter should only be accessed by an a

vi Safety warning notice

Display panelNOTE: The TouchScreen display assembly is spared as a whole unit assembly only. The non-TouchScreen display is spared at the subcomponent

5. Remove the display bezel (4).The display bezel is available using spare part number 720227-001.6. Remove the display hinge covers (1),1 screw per h

7. Remove the 6 display panel screws (2 on the top and 6 on the bottom).NOTE: Remove any tabs or tape adhering to the display panel.8. Support the dis

10. Remove the 4 screws securing the hinge brackets to the panel (1), and then remove the panel(2).Reverse this procedure to install the display panel

RTC batteryDescription Spare part numberRTC battery 651948-001Before removing the RTC battery, follow these steps:1. Shut down the computer. If you ar

Base enclosureDescription Spare part numberFor use only on HP ENVY TouchSmart m7 Notebook PC computer models 720226-001Base enclosure for use only on

Remove the base enclosure:1. Turn the computer face down, and remove the rubber feet (1) and the 2 screws (2).2. Remove 10 2.5x4-MM screws (1), and th

3. Remove 3 2x5-MM screws around the memory module area.4. Remove 3 2x3-MM screws from the optical drive bay, and then remove 5 2x3-MM screws fromthe

5. Remove 3 1.5x2-MM screws from the battery bay.6. Disconnect the subwoofer cable (1), the optical drive cable (2), and the front speaker cable (3)fr

7. Remove the base enclosure.NOTE: Use a thin, non-conductive tool to remove the base enclosure.Front speakersDescription Spare part numberFront speak

Table of contents1 Product description ...

Remove the front speakers:1. Turn the computer, with the front edge toward you.2. Remove 4 screws (1).3. Disengage the cables, and then remove the fro

9. Remove the optical drive (see Optical drive on page 46).10. Remove the base enclosure (see Base enclosure on page 55).Remove the optical drive conn

9. Remove the optical drive (see Optical drive on page 46).10. Remove the base enclosure (see Base enclosure on page 55).Remove the subwoofer:▲Disconn

Display hinges and top coverDescription Spare part numberDisplay hinges (including covers and brackets) 720238-001For use only on HP ENVY TouchSmart m

Remove the display hinge covers:1. Disengage the WLAN cable (1) and the display cable (2), and then disconnect the webcamcable (3).2. Remove the 3 6.5

Display panel cableDescription Spare part numberDisplay panel cable 720229-001Before removing the display panel cable:1. Shut down the computer. If yo

Webcamera/microphone moduleDescription Spare part numbersWebcamera/microphone module 720273-001Webcamera/microphone module cable 720229-001Before remo

Reverse this procedure to install the webcamera/microphone module.WLAN antenna cablesDescription Spare part numbersWLAN antenna cables 720222-001Befor

▲Remove the WLAN antenna transceivers (1), and then remove the cables (2) from the left andright sides of the hinge.Reverse this procedure to install

USB boardDescription Spare part numberFor use only on computer models equipped with a graphics subsystem with discrete memory 724142-001For use only o

Hard drive ... 41Memory modules

Remove the USB board and cables:1. Disconnect the USB board cable (1) disconnect the ZIF connector for the ribbon cable (2) fromthe top cover, and the

3. Disengage the audio cable (1), disconnect the board (2), and then remove the USB board (3).Reverse this procedure to install the USB board and cabl

9. Remove the optical drive (see Optical drive on page 46).10. Remove the base enclosure (see Base enclosure on page 55).Remove the fingerprint reader

10. Remove the base enclosure (see Base enclosure on page 55).11. Remove the USB board (see USB board on page 69).12. Remove the fingerprint reader mo

Before removing the power connector cable, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernati

Before removing the fan:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut

System boardNOTE: The system board spare part kit includes replacement thermal material.Description Spare part numberEquipped with the Intel HM87 Expr

3. Disconnect the power from the computer by first unplugging the power cord from the AC outletand then unplugging the AC adapter from the computer.4.

3. Lift the system board (1) , and then remove the system board (2) by sliding it up and to the rightat an angle.Reverse this procedure to install the

7. Remove the hard drive (see Hard drive on page 41).8. Remove the RTC battery (see RTC battery (see RTC battery on page 54).9. Remove the memory modu

43.9-cm (17.3-in), HD+ display specifications ... 92Hard drive specif

Description Spare part numberIntel Quad Core i7-4700MQ 2.40-GHz (SC turbo up to 3.40-GHz) processor (1600-MHz FSB,6.0-MB L3 cache, 47 W)723521-001Inte

Remove the processor:1. Use a Torx T8 screwdriver to unlock the processor by turning the screw counter-clockwise 1/2turn (1).2. Lift the processor (2)

For use in country or region: Spare part number: For use in country or region: Spare part number:For use in Italy 736685-061 For use in the United Kin

12. Remove the base enclosure (see Base enclosure on page 55).13. Remove the fan (see Fan on page 74).14. Remove the system board (see System board on

3. Remove the 2 Phillips PM 2.5x3 screws securing the keyboard to the top cover (1), slide thekeyboard to release it from the tabs, and then remove th

11. Remove the optical drive (see Optical drive on page 46).12. Remove the base enclosure (see Base enclosure on page 55).13. Remove the fan (see Fan

Power button boardDescription Spare part numberPower button board (includes cable) 720250-001Before removing the Power button board, follow these step

3. Remove the Power button board (2).NOTE: The Power button board's cable is attached to the board.Reverse this procedure to install the Power bu

9. Remove the memory modules (see Memory modules on page 43).10. Remove the WLAN module (see WLAN module on page 44).11. Remove the optical drive (see

7 Windows 7 - Using Computer Setup(BIOS) and HP PC HardwareDiagnostics (UEFI)Setup Utility, or Basic Input/Output System (BIOS), controls communicatio