HP 440 G2 User's Guide

User Guide

The computer is unusually warm ... 85An external device is not wor

Ggraphicsswitchable/dual graphics 46Hhard driveexternal 49HP 3D DriveGuard 55installing 53removing 52hard drive light 18, 55hard drive recovery 71hard

optional external devices, using49Ppasswordsadministrator 57BIOS administrator 58DriveLock 59user 57pointing devices, settingpreferences 24portsextern

Wwarranty periodcomputer 81webcam 8, 9, 35webcam light, identifying 8, 9webcam, identifying 8, 9WindowsRefresh 72Reset 72Windows applications key,iden

1WelcomeAfter you set up and register the computer, it is important to take the following steps:TIP: To quickly return to the computer Start screen fr

Finding informationYou have already used Setup Instructions to turn on the computer and locate this guide. To locateresources that provide product det

Resources For information aboutWarranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a

2 Getting to know your computerRightNOTE: Refer to the illustration that most closely matches your computer.Component Description(1)Audio-out (headpho

Component Description(1)Audio-out (headphone)/Audio-in(microphone) jackConnects optional powered stereo speakers, headphones,earbuds, or a headset. Al

Component Description(1)Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act as adeterr

Component Description(1)Power connector Connects an AC adapter.(2) AC adapter/Battery light●White: The computer is connected to external powerand th

Component Description(1) WLAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wirelesslocal area networks (WL

Component Description(1) WLAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wirelesslocal area networks (WL

© Copyright 2014 Hewlett-PackardDevelopment Company, L.P.AMD is a trademark of Advanced MicroDevices, Inc. Bluetooth is a trademarkowned by its propri

TopTouchPadComponent Description(1) TouchPad on/off button Turns the TouchPad on and off.(2) TouchPad zone Moves the pointer and selects or activa

LightsNOTE: Refer to the illustration that most closely matches your computer.Component Description(1)Power light ●On: The computer is on.●Blinking: T

Component Description●White: Computer sound is on.(7) TouchPad light ●Amber: The TouchPad is off.●Off: The TouchPad is on.Component Description(1)Po

Component Description(6)Speaker mute light●Amber: Computer sound is off.●White: Computer sound is on.(7) TouchPad light ●Amber: The TouchPad is off.

Component DescriptionTo learn more about your power settings, see your poweroptions. From the Start screen, type power, select Powerand sleep settings

Component DescriptionCAUTION: Pressing and holding down the power buttonwill result in the loss of unsaved information.If the computer has stopped res

Component Description(3)Windows key Returns you to the Start screen from an open app or theWindows desktop.NOTE: Pressing the Windows key again will

Component Description(5) num lk key Alternates between the navigational and numeric functionson the integrated numeric keypad.(6) Integrated numer

Component Description(4) Service door Provides access to the wireless LAN (WLAN) moduleslot.CAUTION: To prevent an unresponsive system,replace the w

3 Connecting to a networkYour computer can travel with you wherever you go. But even at home, you can explore the globeand access information from mil

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Using operating system controlsThe Network and Sharing Center allows you to set up a connection or network, connect to a network,and diagnose and repa

Setting up a WLANTo set up a WLAN and connect to the Internet, you need the following equipment:●A broadband modem (either DSL or cable) (1) and high-

Connecting to a WLANTo connect to the WLAN, follow these steps:1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. I

Connecting to a local area network (LAN)Use a LAN connection if you want to connect the computer directly to a router in your home (insteadof working

4 Navigating using the keyboard, touchgestures and pointing devicesYour computer allows navigation using touch gestures (select models only) in additi

Turning the TouchPad off and onTo turn the TouchPad off and on, quickly double-tap the TouchPad on/off button.TappingTo make an on-screen selection, u

ScrollingScrolling is useful for moving up, down, or sideways on a page or image.●Place two fingers slightly apart on the TouchPad zone and then drag

2-finger click2-finger click allows you to make menu selections for an object on the screen.NOTE: Using 2-finger click is the same action as using rig

Edge swipes (select models only)Edge swipes allow you to access toolbars on your computer for tasks such as changing settings andfinding or using apps

●Swipe from the left edge of the TouchPad to switch between apps.Top-edge swipeThe top-edge swipe displays app command options that allow you to custo

iv Safety warning notice

TIP: The Windows key on the keyboard allows you to quickly return to the Start screen froman open app or the Windows desktop. Pressing the Windows k

Using keypadsThe computer includes an embedded numeric keypad or an integrated numeric keypad. Thecomputer also supports an optional external numeric

Turning the embedded numeric keypad on and offPress fn+num lk to turn on the embedded numeric keypad. Press fn+num lk again to turn off thekeypad.NOTE

To turn num lock on or off on an external keypad as you work:▲Press the num lk key on the external keypad, not on the computer.Using the keyboard 33

5 MultimediaYour computer may include the following:●Integrated speaker(s)●Integrated microphone(s)●Integrated webcam●Preinstalled multimedia software

To connect wireless headphones or headsets to your computer, follow the device manufacturer'sinstructions.WARNING! To reduce the risk of personal

To enhance your viewing enjoyment, use one of the video ports on the computer to connect anexternal monitor, projector, or TV. Your computer has a hig

HDMIThe HDMI port connects the computer to an optional video or audio device, such as a high-definitiontelevision, or to any compatible digital or aud

1. From the Windows desktop, right-click the Speakers icon in the notification area, at the far rightof the taskbar, and then click Playback devices.2

6 Power managementNOTE: A computer may have a power button or a power switch. The term power button is usedthroughout this guide to mean both types of

Table of contents1 Welcome ...

When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory. CAUTION: To reduce the risk of possible audio and

Setting password protection on wakeupTo set the computer to prompt for a password when the computer exits Sleep or Hibernation, followthese steps:1. F

Using Battery CheckHP Support Assistant provides information on the status of the battery installed in the computer.To run Battery Check:1. Connect th

Resolving a low battery levelResolving a low battery level when external power is available▲Connect one of the following devices:●AC adapter●Optional

3. Tilt the battery upward (3) and remove it from the computer (4).Conserving battery power●From the Start screen, type power, select Settings, and th

Replacing a user-replaceable batteryBattery Check notifies you to replace the battery when an internal cell is not charging properly orwhen the batter

3. Connect the AC adapter to the computer, and then plug it into an AC outlet.4. Turn on the computer.●If the power lights turn on, the AC adapter is

7 External cards and devicesUsing memory card readersOptional memory cards provide secure data storage and convenient data sharing. These cards areoft

3. Press in on the card (1), and then remove it from the slot (2).NOTE: If the card does not eject, pull the card out of the slot.Using a USB deviceUn

NOTE: The first time you connect a USB device, a message in the notification area lets you knowthat the device is recognized by the computer.Removing

Scrolling ... 262-finger pinch zoom ...

8DrivesHandling drivesCAUTION: Drives are fragile computer components that must be handled with care. Refer to thefollowing cautions before handling d

Removing or replacing the service doorsRemoving the service doorsRemove the service doors to access the memory module slot, hard drive, and other comp

4. Tighten the service door screw (4) to secure both service doors.NOTE: Your computer may look slightly different from the illustration in this secti

5. Remove the service doors (see Removing the service doors on page 51).6. Loosen the 4 hard drive screws (1).7. Slide the hard drive (2) away from th

3. Tighten the 4 hard drive screws (3).4. Replace the service doors (see Replacing the service doors on page 51).5. Insert the battery (see Inserting

To run Disk Defragmenter:1. Connect the computer to AC power.2. From the Start screen, type disk.3. Click Optimize.NOTE: Windows includes the User Acc

9 SecurityProtecting the computerStandard security features provided by the Windows operating system and the non-WindowsComputer Setup utility (BIOS)

Passwords can be set in Windows or in the non-Windows Computer Setup utility that is preinstalledon the computer.●BIOS administrator and DriveLock pas

Setting passwords in Computer SetupPassword FunctionBIOS administrator password* Protects access to Computer Setup.NOTE: If features have been enabled

4. When prompted, type your current password.5. When prompted, type your new password again to confirm.6. To save your changes and exit Computer Setup

Using Battery Check ... 42Displaying the remaining battery charg

●After DriveLock protection is applied to a hard drive, the hard drive can be accessed only byentering either the user password or the master password

Changing a DriveLock passwordTo change a DriveLock password in Computer Setup, follow these steps:1. Turn on the computer, and then press esc while th

Using Computer Setup Automatic DriveLockIn a multiple-user environment, you can set an Automatic DriveLock password. When the AutomaticDriveLock passw

Using antivirus softwareWhen you use the computer to access e-mail, a network, or the Internet, you potentially expose it tocomputer viruses. Computer

protect against unauthorized access to the computer, networks, and critical data. For moreinformation, see the HP Client Security software Help.Instal

10 MaintenanceAdding or replacing memory modulesThe computer has one memory module compartment. The capacity of the computer can be upgradedby adding

b. Grasp the edge of the memory module (2), and then gently pull the memory module out ofthe memory module slot.CAUTION: To prevent damage to the memo

c. Gently press the memory module (3) down, applying pressure to both the left and rightedges of the memory module, until the retention clips snap int

CAUTION: Avoid strong cleaning solvents that can permanently damage your computer. If you arenot sure that a cleaning product is safe for your compute

Using SoftPaq Download ManagerHP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq information forHP business computers w

Using HP 3D DriveGuard ... 55Identifying HP 3D DriveGu

11 Backup and recoveryTo protect your information, use Windows backup and restore utilities to back up individual files andfolders, back up your entir

To recover your information using Automatic Repair, follow these steps:CAUTION: Some Startup Repair options will completely erase and reformat the har

Using Windows operating system media (purchased separately)To order a Windows operating system DVD, contact support. See the Worldwide Telephone Numbe

12 Computer Setup (BIOS), MultiBoot, andHP PC Hardware Diagnostics (UEFI)Using Computer SetupComputer Setup, or Basic Input/Output System (BIOS), cont

Use the arrow keys to select Main > Ignore Changes and Exit, and then press enter.●To save your changes and exit Computer Setup menus:Click the Sav

Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed files

BIOS installation procedures vary. Follow any instructions that are revealed on the screen after thedownload is complete. If no instructions are revea

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for StartupMenu” message is displayed at the bottom of the screen.

Use the arrow keys to select Main > Save Changes and Exit, and then press enter.Your changes go into effect when the computer restarts.Entering Mul

4. Select your computer model, and then select your operating system.5. In the Diagnostic section, click HP UEFI Support Environment.– or –Click Downl

Using f11 recovery tools ... 71Using Windows operatin

13 SupportContacting supportIf the information provided in this user guide or HP Support Assistant does not address yourquestions, you can contact sup

LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the comp

14 Specifications●Input power●Operating environmentInput powerThe power information in this section may be helpful if you plan to travel international

A Traveling with the computerFor best results, follow these traveling and shipping tips:●Prepare the computer for traveling or shipping:◦Back up your

B TroubleshootingTroubleshooting resources●Access website links and additional information about the computer through HP SupportAssistant. To access H

change these and other power settings, right-click the Battery icon on the Windows desktop inthe notification area, at the far right of the taskbar, a

●Be sure that the device, especially if it is older, is compatible with the operating system.●Be sure that the correct drivers are installed and updat

NOTE: When using both displays, the DVD image will not appear on any display designated asthe secondary display.The process of burning a disc does not

C Electrostatic dischargeElectrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you rec

IndexSymbols/Numerics2-finger click TouchPad gesture272-finger pinch zoom TouchPadgesture 26AAC adapter, testing 45AC adapter/battery light 6, 7admini