HP 251DW User Manual Page 30
- Page / 152
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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To enable the printer to automatically check for updates:
1. Touch Settings, and then touch Printer Update.
2. Touch Auto Update, and then touch On.
Open the printer software (Windows)
• Windows XP, Windows Vista, and Windows 7: From the computer desktop, click
Start, select Programs or All Programs, click HP, click the folder for your printer,
and then select the icon with your printer's name.
• Windows 8: On the Start screen, do one of the following.
◦ Right-click the Start screen, click All Apps on the App bar, and then click the
icon with your printer's name.
◦ Click Desktop, and then click the icon with your printer's name.
◦ Click the icon with your printer's name.
Turn the printer off
Turn the printer off by pressing the (Power button) located on the printer. Wait until
the power light turns off before unplugging the power cord or turning off a power strip.
CAUTION: If you incorrectly turn the printer off, the print carriage might not return
to the correct position causing problems with the ink cartridges and print quality
issues.
CAUTION: HP recommends that you replace any missing cartridges as soon as
possible to avoid print quality issues and possible extra ink usage or damage to the
ink system. Never turn off the printer when ink cartridges are missing.
Restore factory defaults
To restore the the printer to factory defaults, complete the following steps:
1. Touch
(right arrow), and then touch Setup.
2. Touch Tools.
3. Touch Restore Factory Defaults.
Chapter 1
26 Get started
- HP Officejet Pro 251dw 3
- Copyright information 4
- Hewlett-Packard Company 4
- Acknowledgements 4
- Safety information 4
- Contents 5
- 1 Get started 11
- Chapter 1 12
- 8 Get started 12
- Understand the printer parts 13
- Printing supplies area 14
- Back view 14
- Use the printer control panel 15
- Control panel display icons 16
- Change printer settings 17
- Select paper 18
- Load paper 20
- Load envelopes 21
- Load cards and photo paper 22
- Load custom-size paper 23
- Insert a memory device 24
- Install the accessories 25
- Install Tray 2 26
- Configure trays 27
- Maintain the printer 29
- Update the printer 29
- Turn the printer off 30
- Restore factory defaults 30
- Print documents 31
- Print brochures 32
- Print brochures (Windows) 33
- Print brochures (Mac OS X) 33
- Print on envelopes 34
- Print photos 35
- Chapter 2 36
- 32 Print 36
- 34 Print 38
- HP ePrint 39
- HP Wireless Direct 39
- 36 Print 40
- 38 Print 42
- View Print Resolutions 43
- 3 Web Services 44
- Set up Web Services 45
- Use Web Services 46
- Printer Apps 47
- Remove Web Services 48
- 4 Work with ink cartridges 49
- 46 Work with ink cartridges 50
- Chapter 4 50
- Replace the ink cartridges 51
- Store printing supplies 52
- 5 Solve a problem 54
- Obtain electronic support 55
- HP support by phone 55
- Chapter 5 56
- 52 Solve a problem 56
- Solve printer problems 57
- The printer prints slowly 58
- Solve printer problems 55 59
- Blank or partial page printed 60
- Print quality troubleshooting 61
- 58 Solve a problem 62
- 60 Solve a problem 64
- Solve paper-feed problems 66
- 64 Solve a problem 68
- Solve memory device problems 69
- Solve wireless problems 70
- Solve wireless problems 67 71
- 68 Solve a problem 72
- 70 Solve a problem 74
- Solve wireless problems 71 75
- After resolving the problems 76
- 74 Solve a problem 78
- Solve network problems 79
- 76 Solve a problem 80
- Printhead maintenance 82
- Calibrate the linefeed 83
- Align the printhead 83
- Reinstall the printhead 84
- Printhead maintenance 81 85
- 82 Solve a problem 86
- Clear jams 88
- Clear jams 85 89
- Avoid paper jams 90
- A Technical information 91
- 88 Technical information 92
- Printer specifications 94
- System requirements 95
- Paper specifications 96
- Set minimum margins 99
- Electrical specifications 101
- Memory device specifications 101
- Memory card specifications 101
- USB flash drives 101
- Appendix A 102
- 98 Technical information 102
- Regulatory information 103
- Notice to users in Korea 104
- Notice to users in Brazil 106
- GS Declaration (Germany) 106
- Notice to users in Canada 107
- Notice to users in Taiwan 107
- Notice to users in Mexico 108
- Notice to users in Japan 108
- Regulatory model number 108
- Paper use 109
- Plastics 109
- Material safety data sheets 109
- Recycling program 109
- 106 Technical information 110
- Power consumption 111
- Chemical Substances 111
- Battery information 111
- Battery disposal in Taiwan 111
- RoHS notices (China only) 112
- Third-party licenses 113
- Third-party licenses 117 121
- B HP supplies and accessories 122
- HP paper 123
- CNetwork setup 124
- Set link speed 125
- View IP settings 125
- Change IP settings 125
- Reset network settings 127
- Before you begin 127
- Change the connection type 130
- Test the wireless connection 131
- Overview of security settings 131
- Mac OS X 133
- D Printer management tools 134
- About cookies 135
- Embedded web server features 135
- Product security features 137
- Wireless authentication 139
- E How do I? 140
- F Errors (Windows) 141
- Replace the ink cartridge 142
- Paper Mismatch 142
- Ink sensor failure 145
- Problem with ink system 145
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