HP HEWLETT-PACKARD User Manual download pdf (Page 20)

14 HP Fast InfraRed Receiver

Troubleshooting Chart

Condition Solution

IR port status indicator does not

light up.

Make sure the printer is in

READY

mode and that the

IR port you are printing from is IrDA-compliant and

within the range of operation described in

“Executing the Print Job” on page 10.

Make sure the HP Fast InfraRed Receiver is

properly connected to the printer.

Print the printer configuration page. Check that “IR

POD (IrDA Compliant)” is printed under

Installed

Personalities and Options.

Connection cannot be

established or transmission

seems to take longer than

usual.

Use a device that is IrDA-compliant; look for an IrDA

symbol on the device, or refer to the computer user’s

guide for IrDA specifications.

Make sure that the operating system on your

computer includes an IR driver and your application

uses the appropriate HP LaserJet printer driver.

(Note that complex pages take longer to print.)

Position the HP Fast InfraRed Receiver within the

range of operation (see “Executing the Print Job” on

page 10), and make sure that no object is blocking

the connection. (This object could be a hand, paper,

books, or even bright light.)

Make sure that the two IR ports are clean (free from

dirt and grease).

Bright light of any kind (sunlight, incandescent light,

fluorescent light, or light from an infrared remote

control, such as those used for TVs and VCRs)

shining directly into one of the IR ports may cause

interference. Make sure no bright light is shining

directly into either IR port.

Position the portable device closer to the IR port on

the printer.

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HP HEWLETT-PACKARD User Manual Page 20

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