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A. The device is added to the database after you have input an IP address or imported a device list
and selected OK. Prior to this, the addresses displayed in the window are not in the database nor
do they have a license assigned. You can use this step in the add devices process to clean up a
device list before adding to the database and assigning a node license.
Q. What is the value of performing a manual device Verify?
A. You would primarily perform a manual Verify task to confirm the validity of the devices in your list
before a device assessment occurs. When IP addresses or hostnames are manually added as
devices to IPSC, there is no guarantee that these devices are supported by IPSC or even active on
the network. The verify process uses the SNMP and HTTP protocols to gather pertinent device
information, such as model name, serial number, firmware versions, credentials, etc. The results of
a manual Verify task can become quite useful as criteria for IPSC database cleansing and present
IPSC with only a valid list of devices to work with. Although a device Verify automatically occurs
behind the scenes as part of a device Assessment, working with a clean database will preserve
valuable IPSC performance during assessment related tasks.
Q. I exported a list of devices from HP Web Jetadmin in xml format. Will all the
device related information in this file be imported during the add file process?
A. No. IPSC cannot rely on this data being up-to-date, therefore only ip address and hostname
information is imported. IPSC then uses DNS to resolve device identification and the Verify
process to retrieve additional device information directly from the device. This current device
information is then used to populate or update the device tables in the IPSC database.
Q. Why can’t I see all of my 2200 devices in the devices window?
A. The devices window displays 1000 devices per page. To see more devices, select Devices from
the toolbar and advance to the next range of devices.
Q. Why can’t I see my filter choices when I right click on the column headings in the
devices window?
A. Filters are disabled. Click on the funnel icon in the toolbar. When it changes color to green,
filtering is enabled.
Q. Why didn’t my node license count increment when I “removed” 10 devices from
my custom group after selecting Remove From Group?
A. Even though the devices were removed from your custom group, they are still included in the
database, remain part of the All Devices Group, and have a license assigned. Only the
“deletion” of devices from the All Devices Group or any custom group will free up node
licenses.
Q. Can IPSC resolve a DNS alias (CNAME), as well as a DNS Hostname?
A. Yes.
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