INSTANT-ON SECURITY
Q. What is the required IPSC server hostname or DNS alias that enables
“automatic” Instant-On functionality?
A. hp-print-mgmt.
Q. Why don’t I see the Announcement Agent status on my device’s network or
security configuration page?
A. Your device might not support this feature yet or may require a firmware upgrade. Please refer to
the IPSC Release Notes (www.hp.com/go/ipsc) for details.
Q. Why does my device’s network or security configuration page show
Announcement Agent failed?
A. This status indicates that the printer did not establish an Instant-On connection with the IPSC
server. Probable reasons: The Instant-On feature is not enabled on the IPSC server, TCP Port
3329 is firewall blocked, or the DNS name of hp-print-mgmt is not resolved.
Q. Selecting Mutual Authentication as an Instant-On authentication option nullifies
a true out-of-the-box security experience. Why would I use this option for
Instant-On?
A. Selecting Mutual Authentication requires the deployment of both device and IPSC certificates for
the Instant-On feature to function properly. This manual pre-staging of the device certainly
nullifies the initial out-of-box security experience. However, selecting Mutual Authentication
provides the most secure interaction for all other Instant-On scenarios. Because certificates
remain after a device cold reset, the device can remain somewhat secure until IPSC applies the
appropriate security policy.
Q. Does my device always receive the policy configured as the Initial Assessment
Policy during an Instant-On scenario?
A. If the device is new to the database or is flagged as “unassessed” in the database, it will receive
the Initial Assessment Policy during an Instant-On scenario. If the device is flagged as “assessed”
in the database, it will always receive the last policy it was assessed with.
Microsoft®, Windows®, Windows Vista®, Windows Server®, and Windows Server System® are U.S.
registered trademarks of Microsoft Corporation.
© 2013 Copyright Hewlett-Packard Development Company, L.P. The information contained herein is subject to
change without notice. The only warranties for HP products and services are set forth in the express warranty
statements accompanying such products and services. Nothing herein should be construed as constituting an
c02700115ENW, Rev. 2, December 2013
(21 pages)
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