Hp ProLiant ML350e Gen8 v2-Server User Manual

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HP ProLiant ML350e Gen8 v2 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 742234-002
January 2014
Edition: 2
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1 2 3 4 5 6 ... 128 129

Summary of Contents

Page 1 - User Guide

HP ProLiant ML350e Gen8 v2 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and stor

Page 2

Component identification 10 Rear panel components Item Description 1 Integrated power supply 2 Slot 6 PCIe2 x4(1) for processor 1 3 Slot 5 PCIe2

Page 3 - Contents

Software and configuration utilities 100 The utility also provides support for the following functions: • Reconfiguring one or more logical drives

Page 4 - Contents 4

Software and configuration utilities 101 • RBSU • Diagnostics • DOS • Operating environments which do not provide native USB support Redunda

Page 5 - Contents 5

Software and configuration utilities 102 Software and firmware Software and firmware should be updated before using the server for the first time, u

Page 6 - Contents 6

Software and configuration utilities 103 For more information, see one of the following websites: • HP ProLiant Server Services website (http://www

Page 7 - Component identification

Troubleshooting 104 Troubleshooting Troubleshooting resources The HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting provides procedu

Page 8

System battery replacement 105 System battery replacement If the server no longer automatically displays the correct date and time, then replace the

Page 9 - Front panel LEDs and buttons

System battery replacement 106 To replace the component, reverse the removal procedure. For more information about battery replacement or proper dis

Page 10 - Rear panel components

Regulatory information 107 Regulatory information Safety and regulatory compliance For safety, environmental, and regulatory information, see Safety

Page 11 - System board components

Regulatory information 108 Valid date formats include the following: • YWW, where Y indicates the year counting from within each new decade, with 2

Page 12 - System maintenance switch

Electrostatic discharge 109 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions y

Page 13 - NMI functionality

Component identification 11 Rear panel LEDs Item Description Status 1 NIC activity LED Green = Network activity Flashing green = Network activi

Page 14 - DIMM slot locations

Specifications 110 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Nono

Page 15 - SAS and SATA device numbers

Specifications 111 Rated input power 590 W at 115 V AC input 570 W at 230 V AC input BTUs per hour 2044 at 100 V AC input 2013 at 115 V AC input 200

Page 16 - • LFF drive numbering

Specifications 112 750 W at 200 V to 240 V AC input Maximum peak power 750 W at 100 V to 120 V AC input 750 W at 200 V to 240 V AC input Hot-plug

Page 17

Support and other resources 113 Support and other resources Before you contact HP Be sure to have the following information available before you cal

Page 18 - FBWC module LED definitions

Support and other resources 114 providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship

Page 19 - B120i module

Support and other resources 115 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'i

Page 20

Support and other resources 116 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen

Page 21 - Fan locations

Support and other resources 117 sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes

Page 22

Support and other resources 118 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pe

Page 23 - Operations

Support and other resources 119

Page 24 - Remove the front bezel

Component identification 12 Item Description 1 Slot 6 PCIe2 x4 (1) 2 Slot 5 PCIe2 x8 (4,1) 3 Slot 4 PCIe3 x16 (8,4,1) 4 Slot 3 PCIe3 x16 (16,8,4,1

Page 25 - Remove the access panel

Support and other resources 120

Page 26 - Install the access panel

Acronyms and abbreviations 121 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR A

Page 27 - Remove the PCI air baffle

Acronyms and abbreviations 122 IML Integrated Management Log ISO International Organization for Standardization LFF large form factor NMI nonmask

Page 28 - Remove the system air baffle

Acronyms and abbreviations 123 RDP Rapid Deployment Pack RoHS Restriction of Hazardous Substances RPS redundant power supply SAS serial attached

Page 29

Acronyms and abbreviations 124 USB universal serial bus VC Virtual Connect VCA Version Control Agent VCRM Version Control Repository Manager

Page 30

Documentation feedback 125 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documenta

Page 31

Index 126 A access panel 25, 26 Active Health System 92, 93 Advanced ECC memory 49, 50, 98 AMP (Advanced Memory Protection) 98 AMP modes 9

Page 32

Index 127 FBWC cabling 84, 89, 90 FBWC module 59 FBWC module LEDs 18 features 7, 99 Federal Communications Commission (FCC) notice 107 fir

Page 33 - Optimum environment

Index 128 Option ROM Configuration for Arrays (ORCA) 92, 99 options installation 36, 38 ORCA (Option ROM Configuration for Arrays) 92, 99 P pa

Page 34 - Power requirements

Index 129 tower bezel, installing 25 tower bezel, removing 24 tower server, setting up 36 troubleshooting 104 troubleshooting resources 10

Page 35 - Server warnings and cautions

Component identification 13 Position Description Function S6 Reset configuration Off = No function On = ROM reads the system configuration as inva

Page 36 - Setting up a tower server

Component identification 14 For more information, see the HP website (http://www.hp.com/support/NMI). DIMM slot locations DIMM slots are numbered s

Page 37 - Registering the server

Component identification 15 SAS and SATA device numbers With optional drive cages installed, the server supports up to 16 SFF drives or up to 8 LFF

Page 38 - PCI air baffle option

Component identification 16 • LFF drive numbering • Four-bay + four-bay LFF drive numbering (hot-plug only)

Page 39 - Second processor option

Component identification 17 • Non-hot-plug drive numbering SAS and SATA drive LED combinations Online/activity LED (green) Fault/UID LED (am

Page 40

Component identification 18 FBWC module LED definitions P222 and P430 modules The FBWC module has three LEDs (one amber and two green). The LEDs are

Page 41

Component identification 19 B120i module The FBWC module has three LEDs (one amber and two green). 1 - Amber 2 - Green 3 - Green Interpreta

Page 42

© Copyright 2013, 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only war

Page 43

Component identification 20 Hot-plug drive LED definitions Item LED Status Definition 1 Locate Solid blue The drive is being identified b

Page 44

Component identification 21 Fan locations Item Description Configuration 1 Fan 1 Primary 2 Fan 2 Primary 3 Fan 3 Optional Redundant power s

Page 45 - Memory options

Component identification 22 Item Description Connector identifier 4 RPS connector N/A 5 System board power connector P1 6 Processor 2 power conn

Page 46 - HP SmartMemory

Operations 23 Operations Power up the server 1. Connect each power cord to the server. 2. Connect each power cord to the power source. 3. Press t

Page 47

Operations 24 Unlock the front bezel Using the key provided with the server, unlock the bezel with a clockwise turn. Lock the front bezel Using th

Page 48 - Memory configurations

Operations 25 To remove the component, unlock and remove the front bezel. Install the front bezel 1. Insert the bezel. 2. Close the bezel. 3. U

Page 49

Operations 26 CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.

Page 50 - Online spare population

Operations 27 b. Tighten the thumbscrews. 2. Return the server to an upright position. 3. Lock the front bezel (on page 24). 4. Power up the ser

Page 51 - Installing a DIMM

Operations 28 Remove the system air baffle 1. Power down the server (on page 23). 2. Remove all power: a. Disconnect each power cord from the pow

Page 52 - Drive options

Operations 29 3. Install the access panel (on page 26). 4. Return the server to an upright position. 5. Lock the front bezel (on page 24). 6. Pow

Page 53

Contents 3 Contents Component identification ...

Page 54

Operations 30 Remove the fan modules and the fan blank 1. Power down the server (on page 23). 2. Remove all power: a. Disconnect each power c

Page 55

Operations 31 e. Remove the fan blank. Install the fan modules and the fan blank 1. Install the fan blank and the fan modules: a. Install the fa

Page 56 - Optical drive option

Operations 32 4. If removed, install the PCI air baffle ("PCI air baffle option" on page 38). 5. Install the access panel (on page 26). 6

Page 57

Setup 33 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and

Page 58 - FBWC options

Setup 34 Temperature requirements To ensure continued, safe, and reliable equipment operation, install or position the system in a well-ventilated,

Page 59

Setup 35 Server warnings and cautions Before installing a server, be sure that you understand the following warnings and cautions. WARNING: To r

Page 60

Setup 36 Installing hardware options Install any hardware options before initializing the server. For options installation information, refer to the

Page 61

Setup 37 Installing the operating system This HP ProLiant server does not ship with provisioning media. Everything needed to manage and install the

Page 62

Hardware options installation 38 Hardware options installation Introduction If more than one option is being installed, read the installation instru

Page 63

Hardware options installation 39 7. Install the access panel (on page 26). 8. Return the server to an upright position. 9. Lock the front bezel (o

Page 64

Contents 4 Powering on and selecting boot options ...

Page 65

Hardware options installation 40 8. Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket.

Page 66

Hardware options installation 41 10. Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually

Page 67

Hardware options installation 42 12. Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press onl

Page 68

Hardware options installation 43 14. Install the heatsink: a. Position the heatsink on the processor backplate. b. Tighten one pair of diagona

Page 69

Hardware options installation 44 15. Remove the fan blank from fan location 3. 16. Remove the mylar cover from the fan blank. 17. Install the fa

Page 70

Hardware options installation 45 18. Route the fan cable through the cable slot. 19. Connect the fan cable to the system board, and then insert th

Page 71

Hardware options installation 46 • UDIMMs represent the most basic type of memory module and offer lower latency in one DIMM per channel configurat

Page 72

Hardware options installation 47 level with no performance penalty. In addition, the industry supports UDIMM at 2 DIMMs per channel at 1066 MT/s. HP

Page 73

Hardware options installation 48 DIMM identification To determine DIMM characteristics, use the label attached to the DIMM and the following illustr

Page 74

Hardware options installation 49 • Online spare memory—Provides protection against failing or degraded DIMMs. Certain memory is reserved as spare,

Page 75

Contents 5 Software and configuration utilities ... 92 S

Page 76 - Smart Array cable option

Hardware options installation 50 Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory erro

Page 77

Hardware options installation 51 • In multi-processor configurations, each processor may have a different valid Lockstep Memory configuration. Pop

Page 78

Hardware options installation 52 10. Install the system air baffle (on page 28). 11. If removed, install the PCI air baffle ("PCI air baffle o

Page 79 - Power supply module

Hardware options installation 53 4. Prepare the drive. 5. Install the drive. 6. Determine the status of the drive from the drive LED definitions

Page 80

Hardware options installation 54 6. If installed, remove the PCI air baffle (on page 27). 7. Remove the system air baffle (on page 28). 8. Remove

Page 81

Hardware options installation 55 14. Install the drive cage into the chassis. 15. Connect all the drive cables. 16. Install the fan modules and

Page 82

Hardware options installation 56 Optical drive option To install the component: 1. Power down the server (on page 23). 2. Remove all power: a. Di

Page 83

Hardware options installation 57 12. Locate the four guide screws for the optical drive on the chassis. 13. Install the optical drive: a. Install

Page 84 - Cabling

Hardware options installation 58 For cable routing information, see "Optical drive cabling (on page 89)." 15. Install fan1 ("Instal

Page 85 - Item Description

Hardware options installation 59 CAUTION: To prevent a server malfunction or damage to the equipment, do not add or remove the battery pack while

Page 86

Contents 6 Before you contact HP ...

Page 87

Hardware options installation 60 7. Install the FBWC module onto the storage controller. 8. Install the storage controller ("Installing an ex

Page 88 - Power cabling

Hardware options installation 61 o For a redundant power supply 10. Install the PCI air baffle ("PCI air baffle option" on page 38). 11.

Page 89 - Capacitor pack cabling

Hardware options installation 62 8. Install the FBWC module in the cache module connector on the system board. 9. Install the FBWC capacitor pack.

Page 90 - • RPS configuration

Hardware options installation 63 o For a redundant power supply 10. Install any full-length PCI expansion cards removed from slots 3, 4, 5 and 6 (

Page 91 - Cabling 91

Hardware options installation 64 7. Open the retaining bracket and remove the PCI slot cover. 8. Install the expansion board and close the retaini

Page 92 - HP iLO Management Engine

Hardware options installation 65 Eight-bay SFF drive cage option Install the optional eight-bay SFF drive cage in drive box 1 or box 2. To install a

Page 93 - Active Health System

Hardware options installation 66 o Box1 o Box 2 13. Connect the drive cage cables, for box 1: a. Route the drive cage power cable through the c

Page 94 - Intelligent Provisioning

Hardware options installation 67 c. Route the opposite ends of the Mini-SAS cables through the cable management clip, and then connect the cables to

Page 95 - Erase Utility

Hardware options installation 68 15. Install hot-plug drives. CAUTION: To prevent improper cooling and thermal damage, do not operate the serve

Page 96 - HP Service Pack for ProLiant

Hardware options installation 69 4. Place the server on its side. 5. Remove the access panel (on page 25). 6. If installed, remove the PCI air baf

Page 97 - HP ROM-Based Setup Utility

Component identification 7 Component identification Front panel components • Non-hot-plug drive configuration Item Description 1 Optical drive 2

Page 98 - Configuring AMP modes

Hardware options installation 70 o Box 2 13. Connect the drive cage cables, for box 1: a. Connect the Mini-SAS cable to the drive cage backplane.

Page 99 - Utilities and features

Hardware options installation 71 — Route the opposite end of the Mini-SAS cable through the cable management clip, and then connect the cable to th

Page 100 - USB support

Hardware options installation 72 15. Install hot-plug drives. CAUTION: To prevent improper cooling and thermal damage, do not operate the serve

Page 101 - Keeping the system current

Hardware options installation 73 5. Remove the access panel (on page 25). 6. If installed, remove the PCI air baffle (on page 27). 7. Remove the s

Page 102 - ProLiant servers

Hardware options installation 74 b. Secure the four external screws with T-10 and T-15 screwdrivers, respectively. 14. Install the capacitor pack

Page 103

Hardware options installation 75 15. Route and connect the redundant power supply, drive cage, and optical drive power cables to the system board.

Page 104 - Troubleshooting

Hardware options installation 76 17. Install the fan modules and the fan blank (on page 31). 18. Install any full-length PCI expansion cards that w

Page 105 - System battery replacement

Hardware options installation 77 5. Remove the access panel (on page 25). 6. If installed, remove the PCI air baffle (on page 27). 7. Remove the s

Page 106

Hardware options installation 78 o Eight-bay SFF cable routing to box 1 o Eight-bay + eight-bay SFF cable routing to boxes 1 and 2 13. Install t

Page 107 - Regulatory information

Hardware options installation 79 Power supply module Power redundancy requires the presence of two power supply modules in the system. CAUTION:

Page 108 - Warranty information

Component identification 8 • Four-bay LFF drive configuration Item Description 1 Optical drive 2 Optional media bay (2) 3 USB 2.0 connectors (2)

Page 109 - Electrostatic discharge

Hardware options installation 80 3. Insert the power supply module into the power supply bay until it clicks into place. 4. Connect the power cord

Page 110 - Specifications

Hardware options installation 81 • Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet. Upon l

Page 111 - Specification Value

Hardware options installation 82 8. Install the TPM board. Press down on the connector to seat the board. 9. Install the TPM security rivet by pre

Page 112

Hardware options installation 83 Retaining the recovery key/password The recovery key/password is generated during BitLocker™ setup, and can be save

Page 113 - Support and other resources

Cabling 84 Cabling Storage cabling Non-hot-plug, four-bay LFF drive cabling Item Description 1 Mini-SAS cable to system board 2 Box 1 power cable

Page 114

Cabling 85 Hot-plug, four-bay LFF drive cabling Item Description 1 Mini-SAS cable to system board 2 Box 1 power cable Hot-plug, four-bay + fou

Page 115 - Customer Self Repair

Cabling 86 • Four-bay + four-bay LFF drive cabling with two P222 controller cards Item Description 1 Box 2 power cable 2 Box 1 power cable 3 Box

Page 116

Cabling 87 Hot-plug, eight-bay + eight-bay SFF drive cabling Item Description 1 Box 2 power cable 2 Box 1 power cable 3 Mini-SAS Y-cable to stora

Page 117 - Reparo feito pelo cliente

Cabling 88 Power cabling Integrated power cabling Item Description Connector identifier 1 Processor 1 power cable P1 2 System board power cable

Page 118

Cabling 89 Item Description Connector identifier 3 RPS cable N/A 4 Processor 1 power cable P2 Optical drive cabling Item Description Conne

Page 119

Component identification 9 Item Description 4 Thermal sensor 5 SFF drives (8) 6 Optional drive bay Front panel LEDs and buttons Item Descripti

Page 120

Cabling 90 • RPS configuration • Integrated configuration showing Smart Array controller card installed

Page 121 - Acronyms and abbreviations

Cabling 91 • RPS configuration showing Smart Array controller card installed

Page 122

Software and configuration utilities 92 Software and configuration utilities Server mode The software and configuration utilities presented in this

Page 123

Software and configuration utilities 93 iLO 4 enables and manages the Active Health System (on page 93) and also features Agentless Management. All

Page 124 - Version Control Agent

Software and configuration utilities 94 The Active Health System log, in conjunction with the system monitoring provided by Agentless Management or

Page 125 - Documentation feedback

Software and configuration utilities 95 HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offli

Page 126 - Index 126

Software and configuration utilities 96 submission of hardware event notifications to HP, which will initiate a fast and accurate resolution, based

Page 127 - Index 127

Software and configuration utilities 97 HP Smart Update Manager HP SUM is a product used to install and update firmware and software on HP ProLiant

Page 128 - Index 128

Software and configuration utilities 98 Auto-configuration process The auto-configuration process automatically runs when you boot the server for th

Page 129 - Index 129

Software and configuration utilities 99 Re-entering the server serial number and product ID After you replace the system board, you must re-enter th

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