Hp D3000 Disk Enclosures User Manual download pdf (Page 51)

Parts that are available for customer self repair (CSR) are indicated as follows:

• Mandatory CSR where geography permits. Order the part directly from HP and repair the

product yourself. On-site or return-to-depot repair is not provided under warranty.

• Optional CSR. You can order the part directly from HP and repair the product yourself, or

you can request that HP repair the product. If you request repair from HP, you might be charged

for the repair depending on the product warranty.

• No CSR. The replaceable part is not available for self repair. For assistance, contact an

HP-authorized service provider

For more information about CSR, contact your local service provider or see the CSR website: http://

www.hp.com/go/selfrepair

To determine the warranty service provided for this product, see the warranty information website:

http://www.hp.com/go/storagewarranty

To order a replacement part, contact an HP-authorized service provider or see the HP Parts Store

online: http://www.hp.com/buy/parts

Replacing the failed component

CAUTION: Components can be damaged by electrostatic discharge (ESD). Use proper anti-static

protection.

• Always transport and store components in an ESD protective enclosure.

• Do not remove the components from the ESD protective enclosure until you are ready to install

it.

• Always use ESD precautions, such as a wrist strap, heel straps on conductive flooring, and

an ESD protective smock when handling ESD sensitive equipment.

• Avoid touching the components connector pins, leads, or circuitry.

• Do not place ESD generating material such as paper or non anti-static (pink) plastic in an ESD

protective enclosure with ESD sensitive equipment.

• HP recommends waiting until periods of low storage system activity to replace a component.

• When replacing components at the rear of the rack, cabling might obstruct access to the

component. Carefully move any cables out of the way to avoid loosening any connections.

In particular, avoid cable damage that might be caused by:

◦ Kinking or bending.

◦ Disconnecting cables without capping. If uncapped, cable performance might be impaired

by contact with dust, metal or other surfaces.

◦ Placing removed cables on the floor or other surfaces, where they might be walked on

or otherwise compressed.

Replacement instructions

Printed instructions are shipped with the replacement part. Instructions for all replaceable components

are also posted to the HP website: http://www.hp.com/support/manuals.

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Hp D3000 Disk Enclosures User Manual Page 51