HP Officejet 6600User Guide
Regulatory information...142Regulatory Model N
Scan takes too long• Check the settings◦ If you set the resolution too high, the scan job takes longer and results inlarger files. To obtain good resu
◦ If you are using a separate OCR (optical character recognition) program,the OCR program might be linked to a word-processing program that doesnot pe
following suggestions do not solve the problem, you might need to use a better-qualityversion of the original.◦ To eliminate the patterns, try reducin
Scan defects are apparent• Blank pagesMake sure that the original document is placed correctly. Place the originaldocument face down on the flatbed sc
• The printer is having problems sending and receiving faxes•The printer is having problems sending a manual fax•The printer cannot receive faxes, but
go/customercare. This website provides information and utilities that can help youcorrect many common printer problems. If prompted, select your count
Figure 8-1 Back view of the printer1 Telephone wall jack2 Use the phone cord supplied in the box with the printer to connect to the "1-LINE"
connected to the port labeled 1-LINE on the back of the printer, and theother end to your telephone wall jack, as shown in the illustration.1 Telephon
The "Dial Tone Detection" test failedSolution:• Other equipment, which uses the same phone line as the printer, might becausing the test to
The "Fax Line Condition" test failedSolution:• Make sure you connect the printer to an analog phone line or you cannotsend or receive faxes.
C Additional fax setupSet up faxing (parallel phone systems)...164Selec
Solution: Other equipment that uses the same phone line as the printer mightbe in use. Make sure extension phones (phones on the same phone line, but
electronics store that carries phone accessories. You also need anotherphone cord, which can be a standard phone cord that you might alreadyhave in yo
• If the printer shares the same phone line with a DSL service, the DSLmodem might not be grounded correctly. If the DSL modem is not groundedcorrectl
• If you are sending a fax manually from your phone that is connected directlyto the printer, you must use the keypad on the telephone to send the fax
◦ Disconnect the answering machine and then try receiving a fax. Iffaxing is successful without the answering machine, the answeringmachine might be c
The printer cannot send faxes, but can receive faxesSolution:• The printer might be dialing too fast or too soon. You might need to insertsome pauses
electronics store that carries phone accessories. You also need another phonecord, which can be a standard phone cord that you might already have in y
Solve problems using Web ServicesIf you are having problems using Web Services, such as HP ePrint and Printer Apps,check the following:Make sure the p
Solve wireless problemsThis section provides information about solving problems you might encounter whenconnecting the printer to your wireless networ
Advanced wireless troubleshootingIf you have tried the steps provided in Basic wireless troubleshooting and are stillunable to connect to your printer
E Printer management toolsToolbox (Windows)...
Mac OS X▲ Click the AirPort icon in the menu bar at the top of the screen. From themenu that appears, you can determine if the AirPort is turned on an
B: Check to see if you can access the EWSAfter you establish that the computer and the printer both have active connections toa network, you can verif
Mac OS X1. Click System Preferences in the Dock, and then click Print & Fax or Print &Scan.2. Select the printer, and the click Open Print Que
TIP: To use the printer while connected to the VPN, you can connect the printer toyour computer with a USB cable. The printer uses its USB and network
• If your firewall has a setting called "trusted zone," use this setting when yourcomputer is connected to your network.• If your firewall h
Check your web browser• Make sure the web browser meets the minimum system requirements. For moreinformation, see Embedded web server specifications.•
Hardware installation suggestionsCheck the printer• Make sure that all packing tape and material have been removed from outsideand inside the printer.
Solve network problemsGeneral network troubleshooting• If you are unable to install the HP software, verify that:◦ All cable connections to the comput
If you need to call HP, it is often useful to print the printer status report before calling.1. Printer Information: Shows printer information (such a
help troubleshoot network connectivity problems. If you need to call HP, it is oftenuseful to print this page before calling.1. General Information: S
1 Get startedThis guide provides details about how to use the printer and how to resolve problems.•Accessibility•Eco•Understand the printer parts•Use
To print the network configuration page from the printer control panelFrom the Home screen, touch (right arrow), and then touch Setup. Touch Reports,
b. Locate any jammed media inside the printer, grasp it with both hands, andthen pull it towards you.CAUTION: If the paper tears when you are removing
To clear a paper jam in the automatic document feeder1. Lift the cover of the automatic document feeder.2. Lift the tab located on the front edge of t
• Use paper types that are recommended for the printer. For more information, seeMedia specifications.• If the printer is about to run out of paper, a
A Technical informationThis section contains the following topics:• Warranty information• Printer specifications• Regulatory information• Environmenta
Hewlett-Packard limited warranty statementWarranty information 131
Ink cartridge warranty informationThe HP cartridge warranty is applicable when the product is used in its designated HP printing .This warranty does n
Printer specificationsThis section contains the following topics:•Physical specifications• Product features and capacities•Processor and memory specif
Feature CapacityPrinter control panel language supportLanguage availability varies by country/region.Bulgarian, Croatian, Czech, Danish, Dutch,English
• Microsoft Windows 2003 Server Terminal Services with Citrix XenApp 5.0• Microsoft Windows 2003 Server Terminal Services with Citrix Metaframe XP wit
EcoHewlett-Packard is committed to providing quality products in an environmentallysound manner. Design for recycling has been incorporated into this
Media size Input tray ADFU.S. Letter (216 x 279 mm; 8.5 x 11inches)8.5 x 13 inches (216 x 330 mm)U.S. Legal (216 x 356 mm; 8.5 x 14inches)A4 (210 x 29
Media size Input tray ADFIndex card (127 x 203 mm; 5 x 8 inches) A6 card (105 x 148.5 mm; 4.13 x 5.83inches) A4 index card (210 x 297 mm; 8.3 x 11.7in
Understand supported media types and weightsTray Type Weight CapacityInput tray Paper60 to 105 g/m2(16 to 28 lb bond)Up to 250 sheets ofplain paper(25
Media (1) Leftmargin(2) Rightmargin(3) Topmargin(4) BottommarginU.S. Statement8.5 x 13 inchB5A5CardsCustom-sized mediaPhoto mediaMacintoshand LinuxEnv
Fax to PC/Fax to Mac Specifications• Supported file type: Uncompressed TIFF• Supported fax types: black-and-white faxesScan specifications• Integrated
Storage environmentStorage temperature: -40° to 60° C (-40° to 140° F)Storage relative humidity: Up to 90% noncondensing at a temperature of 60° C (14
Regulatory informationThe printer meets product requirements from regulatory agencies in your country/region.This section contains the following topic
FCC statementNotice to users in KoreaVCCI (Class B) compliance statement for users in JapanRegulatory information 143
Notice to users in Japan about the power cordNoise emission statement for GermanyLED indicator statementGloss of housing of peripheral devices for Ger
Notice to users of the U.S. telephone network: FCC requirementsRegulatory information 145
Understand the printer partsThis section contains the following topics:•Front view•Printing supplies area•Back viewFront view1 Automatic document feed
Notice to users of the Canadian telephone networkNotice to users of the German telephone networkAustralia wired fax statementEuropean Union Regulatory
Products bearing the CE marking comply with one or more of the following EU Directives as maybe applicable: Low Voltage Directive 2006/95/EC, EMC Dire
Notice to users in BrazilNotice to users in CanadaNotice to users in TaiwanAppendix A148 Technical information
Environmental product stewardship programHewlett-Packard is committed to providing quality products in an environmentally sound manner.Design for recy
www.hp.com/hpinfo/globalcitizenship/environment/recycle/Disposal of waste equipment by usersThis symbol means do not dispose of your product with your
Battery Notice for BrazilDisposal of Waste Electronic Equipment in BrazilAttention California usersThe battery supplied with this product may contain
EU battery directiveRoHS notices (China only)Toxic and hazardous substance tableAppendix A152 Technical information
RoHS notices (Ukraine only)Restriction of hazardous substance (India)Environmental product stewardship program 153
Third-party licensesLICENSE.aes-pubdom--crypto---------------------/* rijndael-alg-fst.c * * @version 3.0 (December 2000) * * Optimised ANSI C code fo
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND,EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OFMERCHANTABI
1 Ink cartridge access door2 Ink cartridges3 PrintheadNOTE: Printing supplies should be kept in the printer to prevent possible printquality issues or
This package is an SSL implementation writtenby Eric Young ([email protected]).The implementation was written so as to conform with Netscapes SSL.This
ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THEPOSSIBILITY OF SUCH DAMAGE.The licence and distribution terms for any public
ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUTNOT LIMITED TO, PROCUREMEN
"This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)"THIS SOFTWARE IS
* may be used to endorse or promote products derived from this software* without specific prior written permission. ** THIS SOFTWARE IS PROVIDED BY TH
Third-party licenses 161
B HP supplies and accessoriesThis section provides information on HP supplies and accessories for the printer. The informationis subject to changes, v
NOTE: Ink level warnings and indicators provide estimates for planning purposes only.When you receive a low-ink warning message, consider having a rep
C Additional fax setupAfter completing all the steps in the getting started guide, use the instructions in this section tocomplete your fax setup. Kee
Mexico Philippines PolandPortugal Russia Saudi ArabiaSingapore Spain TaiwanThailand USA VenezuelaVietnam If you are unsure which kind of telephone s
Label Name and Description1 Home button: Returns to the home screen from any other screen.2 Control panel display: Touch the screen to select menu opt
• Answering machine: An answering machine that answers voice calls at the samephone number you use for fax calls on the printer.• Voice mail service:
Other equipment or services sharing your fax line Recommended faxsetupDSL PBX Distinctive ringserviceVoicecallsComputerdial-upmodemAnsweringmachineVoi
To set up the printer with a separate fax line1. Using the phone cord supplied in the box with the printer, connect one end to yourtelephone wall jack
To set up the printer with DSL1. Obtain a DSL filter from your DSL provider.2. Using the phone cord supplied in the box with the printer, connect one
Case D: Fax with a distinctive ring service on the same lineIf you subscribe to a distinctive ring service (through your telephone company) that allow
4. (Optional) Change the Rings to Answer setting to the lowest setting (two rings).5. Run a fax test.The printer automatically answers incoming calls
3. Now you need to decide how you want the printer to answer calls, automatically ormanually:• If you set up the printer to answer calls automatically
To set up the printer with voice mail1. Using the phone cord supplied in the box with the printer, connect one end to yourtelephone wall jack, then co
You might need to connect the supplied phone cord to the adapterprovided for your country/region.3 Computer with modemTo set up the printer with a com
1 Telephone wall jack2 Parallel splitter3 DSL/ADSL filterConnect one end of the phone jack that was supplied with the printer toconnect to the 1-LINE
Icon PurposeDisplays a screen where you can see information about the ink cartridges,including fill levels. This icon has a red border when an ink car
NOTE: If your computer has only one phone port, you need to purchase a parallel splitter(also called a coupler), as shown in the illustration. (A para
1. Remove the white plug from the port labeled 2-EXT on the back of the printer.2. Find the phone cord that connects from the back of your computer (y
Shared voice/fax with computer DSL/ADSL modemUse these instructions if your computer has a DSL/ADSL modem1 Telephone wall jack2 Parallel splitter3 DSL
To set up the printer with a computer DSL/ADSL modem1. Obtain a DSL filter from your DSL provider.NOTE: Phones in other parts of the home/office shari
3 Answering machine4 Telephone (optional)To set up the printer with a shared voice/fax line with answering machine1. Remove the white plug from the po
NOTE: Since your computer dial-up modem shares the phone line with the printer, youcannot use both your modem and the printer simultaneously. For exam
7 Use the phone cord supplied in the box with the printer to connect to the1-LINE port.You might need to connect the supplied phone cord to the adapte
Shared voice/fax line with computer DSL/ADSL modem and answering machine1 Telephone wall jack2 Parallel splitter3 DSL/ADSL filter4 Phone cord provided
To set up the printer with a computer DSL/ADSL modem1. Obtain a DSL/ADSL filter from your DSL/ADSL provider.NOTE: Phones in other parts of the home/of
Since your computer dial-up modem shares the phone line with the printer, you cannot use bothyour modem and the printer simultaneously. For example, y
Change the printer settingsTo change the printer settings or print reports, use the options available in the Setupscreen:1. Touch (right arrow), and
4. Using the phone cord supplied in the box with the printer, connect one end to yourtelephone wall jack, then connect the other end to the port label
Italy www.hp.com/it/faxconfigTest fax setupYou can test your fax setup to check the status of the printer and to make sure it is set upcorrectly for f
D Network setupYou can manage network settings for the printer through the printer control panel as described inthe next section. Additional advanced
TIP: If you are using a computer running Windows, HP provides a tool called HP HomeNetwork Diagnostic Utility that can help retrieve this information
To connect the printer using the Push Button Method1. On the printer control panel, touch (right arrow), touch Setup, and then touch Network.2. Touc
To change from a wireless connection to a USB connectionTo change from a wireless connection to a USB connection, connect the USB cable to the printer
To add hardware addresses to a wireless router or wireless access point1. Print the network configuration page, and then locate the printer’s hardware
View and print network settingsYou can display a summary of the network settings on the printer control panel or the HP softwarethat came with the pri
4. Automatic is selected by default. To change the settings manually, touch Manual, and thenenter the appropriate information for the following settin
E Printer management toolsThis section contains the following topics:• Toolbox (Windows)• HP Utility (Mac OS X)• Embedded web serverToolbox (Windows)T
HP Officejet 6600 e-All-in-One seriesUser Guide
optimum print quality. Visit the HP web site at www.hp.com for more information aboutHP media.HP recommends plain papers with the ColorLok logo for pr
example, if you have configured the EWS language, a cookie helps remember which languageyou have selected so that the next time you access the EWS, th
F How do I?• Get started• Print• Scan• Copy• Fax• Web Services• Work with ink cartridges• Solve a problemHow do I? 197
G Errors (Windows)Fax memory fullIf Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the printerhas a problem (such as
To solve this problem, try the following solutions. Solutions are listed in order, with the most likelysolution first. If the first solution does not
The printer is out of paperThe default tray is empty.Load more paper, and then touch OK.For more information, see Load media.Printer OfflineThe printe
TIP: When completely closed, most doors and covers snap into place.If the problem persists after you’ve securely closed all doors and covers, contact
Using Original HP Cartridges has its RewardsHP rewards loyal customers for using original HP supplies. Click the button below the message toview Rewar
Use color ink only?The black cartridge is out of ink.Solutions: To temporarily replace black with color, click Use Color Only. Black will be simulated
To temporarily replace black with color, click Cancel Print and re-send the print job. The Usecolor ink only? message appears before the job prints. T
IndexAaccessibility 3, 9accessoriesprinter status report 124warranty 131acoustic emissions 141ADF (automatic documentfeeder)load originals 19media siz
(4 x 6 inch), 13 x 18 cm (5 x 7 inch), and two finishes – glossy or soft-gloss (satin matte). It is acid-free for longer lasting documents.HP Advanced
dots or streaks, troubleshootcopies 94dots, troubleshootscan 99driverwarranty 131DSL, fax setup withparallel phone systems 168duty cycle 133EECM. See
Hhardware, fax setup test 100head 89header, fax 58Help 13Hewlett-Packard Companynotices 3HP Utility (Mac OS X)opening 195humidity specifications 140Ii
OOCRedit scanned documents 38troubleshoot 96operating environmentspecifications 140operating systemssupported 134originalsscan 36output traylocating 1
scanerror messages 97from printer control panel 36from Webscan 37OCR 38quality 97Scan screen 13scan specifications 140slow 96troubleshoot 95Scan scree
unclear on copies,troubleshoot 94unclear scans 99tone dialing 60tray 2capacity 138media sizes supported 135media types and weightssupported 138traysca
vivid, print after print. Great for printing out an entire vacation’s worthof photos or multiple prints to share.To order HP papers and other supplies
To load an original on the scanner glassUse these steps to load an original on the scanner glass.1. Lift the scanner lid.2. Load your original print-s
2. Slide the width guides inward until they stop at the left and right edges of themedia.NOTE: Remove all originals from the document feeder tray befo
3. Insert the media print-side down in the tray. Make sure the stack of media isinserted as far inside the printer as possible and does not exceed the
3. Insert the envelopes print-side down and load according to the graphic. Makesure the stack of envelopes does not exceed the line marking in the tra
5. Lower the output tray.6. Pull out the tray extender.Load custom-size mediaTo load custom-size mediaUse these instructions to load custom-size media
Maintain the printerThis section provides instructions for keeping the printer in top working condition.Perform these maintenance procedures as necess
Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case.Keep fluids away from the interior of the printer, as well as from
Copyright information© 2014 Copyright Hewlett-PackardDevelopment Company, L.P.Edition 2, 1/2014Hewlett-Packard CompanynoticesThe information contained
To update the printer, complete the following steps:1.On the printer control panel, touch (HP ePrint), touch Settings, and thentouch Product Updates.
2PrintMost print settings are automatically handled by the software application. Change thesettings manually only when you want to change print qualit
Print documents (Windows)1. Load paper in the tray. For more information, see Load media.2. On the File menu in your software application, click Print
Print brochures (Windows)NOTE: To set print settings for all print jobs, make the changes in the HP softwareprovided with the printer. For more inform
• Thick, irregular, or curled edges• Areas that are wrinkled, torn, or otherwise damagedMake sure the folds of envelopes you load in the printer are s
6. Select the Orientation option.NOTE: If you do not see these options, click the disclosure triangle next tothe Printer pop-up menu or click Show Det
Print photos on photo paper (Mac OS X)1. Load paper in the tray. For more information, see Load media.2. Select a paper size:a.From the File menu in y
Follow the instructions for your operating system.•Print on special or custom-size paper (Mac OS X)Print on special or custom-size paper (Mac OS X)NOT
Print borderless documentsBorderless printing lets you print to the edges of certain photo media types and a rangeof standard media sizes.NOTE: You ca
6. Click Paper Type/Quality from the pop-up menu, and then select the followingsettings:• Paper Type: The appropriate paper type• Quality: Best or Max
3 ScanYou can use the printer’s control panel to scan documents, photos, and other originalsand send them to a variety of destinations, such as a fold
Use these steps to scan from the control panel.1. Load your original print-side down in the right-front corner of the glass or in theADF. For more inf
TIP: To scan documents as editable text, you must install the HP softwareincluded with the printer. For more information, see Scanning documents asedi
3. From the HP Scan menu, click Preferences.4. Select the Documents preset from the Presets pop-up menu.5. To start the scan, click Scan.6. After the
• Choose the correct profile.Be sure to select a shortcut or preset that allows scanning as editable text. Theseoptions use scan settings designed to
4CopyYou can produce high-quality color and grayscale copies on a variety of paper typesand sizes.NOTE: If you are copying a document when a fax arriv
You can use these settings for single copy jobs, or you can save settings to be used asdefaults for future jobs.To change copy settings for a single j
5FaxYou can use the printer to send and receive faxes, including color faxes. You canschedule faxes to be sent at a later time and set up speed-dials
TIP: You can also send a fax manually from a phone or by using monitor dialing.These features allow you to control the pace of your dialing. They are
Mac OS X1. Open the document on your computer that you want to fax.2. From the File menu in your software application, click Print.3. Select the print
Contents1 Get startedAccessibility...
4. If the recipient answers the telephone, you can engage in a conversation beforesending your fax.NOTE: If a fax machine answers the call, you will h
Send a fax from memoryYou can scan a black-and-white fax into memory and then send the fax from memory.This feature is useful if the fax number you ar
To cancel a scheduled fax1. Touch the Send Fax Later message on the display.– OR –Touch Fax, and then select Fax Options or Fax Settings.2. Touch Canc
Receive a faxYou can receive faxes automatically or manually. If you turn off the Auto Answeroption, you must receive faxes manually. If you turn on t
4. If you are currently on the phone with the sender, instruct the sender to pressStart on their fax machine.5. When you hear fax tones from a sending
NOTE: After the memory becomes full, the oldest, printed faxes are overwritten asnew faxes are received. If all the stored faxes are unprinted, the pr
4. Touch On (Print and Forward) to print and forward the fax, or select On(Forward) to forward the fax.NOTE: If the printer is not able to forward the
When an incoming fax call is received, the printer compares the number to the list ofjunk fax numbers to determine if the call should be blocked. If t
Print a Junk Fax ReportUse the following procedure to print a list of blocked junk fax numbers.To print a Junk Fax Report1. Touch (right arrow), and
Activate Fax to PC and Fax to MacOn a computer running Windows, you can use the Digital Fax Setup Wizard to activateFax to PC. On a Macintosh computer
Print on envelopes...29Print on envel
To modify settings from the HP software (Mac OS X)1. Open HP Utility. For more information, see HP Utility (Mac OS X).2. Click the Applications icon o
4. If you want to change the fax number, type the new number, and then touchNext.NOTE: Be sure to include any pauses or other required numbers, such a
Print a list of speed-dial entriesTo print a list of all of the speed-dial entries that have been set up, complete thefollowing steps:1. Load paper in
To set the answer mode1. Touch (right arrow), and then touch Setup.2. Touch Fax Setup, and then touch Basic Fax Setup.3. Touch Auto Answer, and then
To change the answer ring pattern for distinctive ring1. Verify that the printer is set to answer fax calls automatically.2. Touch (right arrow), and
To set the redial options1. Touch (right arrow), and then touch Setup.2. Touch Fax Setup, and then touch Advanced Fax Setup.3. Touch Busy Redial or N
Fax and digital phone servicesMany telephone companies provide their customers with digital phone services, suchas the following:• DSL: A Digital subs
Use reportsYou can set up the printer to print error reports and confirmation reports automaticallyfor each fax you send and receive. You can also man
3. Touch Fax Confirmation.4. Touch to select one of the following options.Off Does not print a fax confirmation report when you send and receivefaxes
NOTE: Clearing the fax log also deletes all faxes stored in memory.To clear the fax log1. Touch (right arrow), and then touch Setup.2. Do one of the
Set up speed-dial entries...56Set up and change
6 Web ServicesThe printer offers innovative, web-enabled solutions that can help you quickly accessthe Internet, obtain documents, and print them fast
Set up Web ServicesTo set up Web Services, complete the following steps.NOTE: Before you set up Web Services, make sure you are connected to theInter
5. If your network uses proxy settings when connecting to the Internet, enter thesesettings:a.Touch Enter Proxy.b. Enter the proxy server settings, an
NOTE: Make sure that the printer’s email address is the only address listed in the“To” line of the email message. If other email addresses are listed
NOTE: To remove all Web Services, see Remove Web Services.Remove Web ServicesTo remove Web Services, complete the following steps:1.On the printer’s c
7 Work with ink cartridgesTo ensure the best print quality from the printer, you need to perform some simplemaintenance procedures. This section provi
Check the estimated ink levelsYou can check the estimated ink levels from the printer software or from the printercontrol panel. For information about
Replace the ink cartridgesNOTE: For information on recycling used ink supplies, see HP inkjet suppliesrecycling program.If you do not already have rep
Make sure that you insert the ink cartridge into the slot that has the same coloredletter as the color you are installing.6. Repeat steps 3 through 5
If you are concerned about providing this anonymous information, you can make thisinformation inaccessible by turning off the memory chip's abili
8 Solve a problemHP support...
8 Solve a problemThe information in this section suggests solutions to common problems. If your printeris not operating correctly and these suggestion
Obtain electronic supportTo find support and warranty information, go to the HP web site at www.hp.com/go/customercare. This website provides informat
• Messages that appear when the situation occurs• Answers to these questions:◦ Has this situation happened before?◦ Can you re-create it?◦ Did you add
For the most current list of telephone support numbers, see www.hp.com/go/customercare. This website provides information and utilities that can help
After the phone support periodAfter the phone support period, help is available from HP at an additional cost. Helpmay also be available at the HP onl
• Blank or partial page printed•Something on the page is missing or incorrect•Placement of the text or graphics is wrongThe printer shuts down unexpec
installed correctly. To resolve this, uninstall the HP software completely, and thenreinstall the HP software. For more information, see Uninstall and
For more information, see:Check the estimated ink levelsCause: The ink cartridges might have insufficient ink.If this did not solve the issue, try the
Check the margin settingsMake sure the margin settings for the document do not exceed the printable area of theprinter. For more information, see Set
TIP: If you are using a computer running Windows, you can visit the HP onlinesupport website at www.hp.com/go/customercare. This website providesinfor
Solve wireless problems...114Basic wireless trou
NOTE: Ink level alerts and indicators provide estimates for planningpurposes only. When you receive a low-ink alert, consider having areplacement cart
paper you plan to use immediately. When you have finished printing, return anyunused photo paper to the plastic bag. This prevents the photo paper fro
If defects are seen on the Print Quality Diagnostic report, follow the steps below:1. If the lines in Test Pattern 1 are not straight and connected, a
TIP: If you are using a computer running Windows, you can visit theHP online support website at www.hp.com/go/customercare. This websiteprovides infor
3. From the Device Services tab, click the icon to the left of Clean Printheads.4. Follow the onscreen instructions.To clean the printhead from HP Uti
To align the printhead from the embedded web server (EWS)1. Load Letter, A4, or Legal unused plain white paper into the main input tray. Formore infor
Pages are skewing• Make sure the media loaded in the trays is aligned to the paper guides. If needed,pull out the trays from the printer and reload th
Copies are blank• Check the mediaThe media might not meet Hewlett-Packard media specifications (for example,the media is too moist or too rough). For
Copy quality is poor • Take steps to improve the copy quality◦ Use quality originals.◦ Load the media correctly. If the media is loaded incorrectly, i
• Large, black typefaces look splotchy (not smooth)The default enhancement setting might not be suitable for the job. Check thesetting and change it t
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