Hp Officejet 6600 e-All-in-One Printer - H711a H711g User Manual

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Summary of Contents

Page 1 - HP Officejet

HP Officejet 6600User Guide

Page 2 - One series

Regulatory information...142Regulatory Model N

Page 3

Scan takes too long• Check the settings◦ If you set the resolution too high, the scan job takes longer and results inlarger files. To obtain good resu

Page 4

◦ If you are using a separate OCR (optical character recognition) program,the OCR program might be linked to a word-processing program that doesnot pe

Page 5 - Contents

following suggestions do not solve the problem, you might need to use a better-qualityversion of the original.◦ To eliminate the patterns, try reducin

Page 6

Scan defects are apparent• Blank pagesMake sure that the original document is placed correctly. Place the originaldocument face down on the flatbed sc

Page 7

• The printer is having problems sending and receiving faxes•The printer is having problems sending a manual fax•The printer cannot receive faxes, but

Page 8

go/customercare. This website provides information and utilities that can help youcorrect many common printer problems. If prompted, select your count

Page 9

Figure 8-1 Back view of the printer1 Telephone wall jack2 Use the phone cord supplied in the box with the printer to connect to the "1-LINE"

Page 10

connected to the port labeled 1-LINE on the back of the printer, and theother end to your telephone wall jack, as shown in the illustration.1 Telephon

Page 11

The "Dial Tone Detection" test failedSolution:• Other equipment, which uses the same phone line as the printer, might becausing the test to

Page 12

The "Fax Line Condition" test failedSolution:• Make sure you connect the printer to an analog phone line or you cannotsend or receive faxes.

Page 13 - 1 Get started

C Additional fax setupSet up faxing (parallel phone systems)...164Selec

Page 14 - 10 Get started

Solution: Other equipment that uses the same phone line as the printer mightbe in use. Make sure extension phones (phones on the same phone line, but

Page 15 - Understand the printer parts

electronics store that carries phone accessories. You also need anotherphone cord, which can be a standard phone cord that you might alreadyhave in yo

Page 16 - Use the printer control panel

• If the printer shares the same phone line with a DSL service, the DSLmodem might not be grounded correctly. If the DSL modem is not groundedcorrectl

Page 17 - Control panel display icons

• If you are sending a fax manually from your phone that is connected directlyto the printer, you must use the keypad on the telephone to send the fax

Page 18 - Change printer settings

◦ Disconnect the answering machine and then try receiving a fax. Iffaxing is successful without the answering machine, the answeringmachine might be c

Page 19 - Select print media

The printer cannot send faxes, but can receive faxesSolution:• The printer might be dialing too fast or too soon. You might need to insertsome pauses

Page 20

electronics store that carries phone accessories. You also need another phonecord, which can be a standard phone cord that you might already have in y

Page 21

Solve problems using Web ServicesIf you are having problems using Web Services, such as HP ePrint and Printer Apps,check the following:Make sure the p

Page 22 - 18 Get started

Solve wireless problemsThis section provides information about solving problems you might encounter whenconnecting the printer to your wireless networ

Page 23

Advanced wireless troubleshootingIf you have tried the steps provided in Basic wireless troubleshooting and are stillunable to connect to your printer

Page 24 - Load media

E Printer management toolsToolbox (Windows)...

Page 25 - Load envelopes

Mac OS X▲ Click the AirPort icon in the menu bar at the top of the screen. From themenu that appears, you can determine if the AirPort is turned on an

Page 26 - Load cards and photo paper

B: Check to see if you can access the EWSAfter you establish that the computer and the printer both have active connections toa network, you can verif

Page 27 - Load custom-size media

Mac OS X1. Click System Preferences in the Dock, and then click Print & Fax or Print &Scan.2. Select the printer, and the click Open Print Que

Page 28 - Maintain the printer

TIP: To use the printer while connected to the VPN, you can connect the printer toyour computer with a USB cable. The printer uses its USB and network

Page 29 - Update the printer

• If your firewall has a setting called "trusted zone," use this setting when yourcomputer is connected to your network.• If your firewall h

Page 30 - Turn off the printer

Check your web browser• Make sure the web browser meets the minimum system requirements. For moreinformation, see Embedded web server specifications.•

Page 31 - Print documents

Hardware installation suggestionsCheck the printer• Make sure that all packing tape and material have been removed from outsideand inside the printer.

Page 32 - Print brochures

Solve network problemsGeneral network troubleshooting• If you are unable to install the HP software, verify that:◦ All cable connections to the comput

Page 33 - Print on envelopes

If you need to call HP, it is often useful to print the printer status report before calling.1. Printer Information: Shows printer information (such a

Page 34 - Print on envelopes (Mac OS X)

help troubleshoot network connectivity problems. If you need to call HP, it is oftenuseful to print this page before calling.1. General Information: S

Page 35 - Print photos

1 Get startedThis guide provides details about how to use the printer and how to resolve problems.•Accessibility•Eco•Understand the printer parts•Use

Page 36 - 32 Print

To print the network configuration page from the printer control panelFrom the Home screen, touch (right arrow), and then touch Setup. Touch Reports,

Page 37

b. Locate any jammed media inside the printer, grasp it with both hands, andthen pull it towards you.CAUTION: If the paper tears when you are removing

Page 38 - Print borderless documents

To clear a paper jam in the automatic document feeder1. Lift the cover of the automatic document feeder.2. Lift the tab located on the front edge of t

Page 39 - Print borderless documents 35

• Use paper types that are recommended for the printer. For more information, seeMedia specifications.• If the printer is about to run out of paper, a

Page 40 - Scan an original

A Technical informationThis section contains the following topics:• Warranty information• Printer specifications• Regulatory information• Environmenta

Page 41 - Scan using Webscan

Hewlett-Packard limited warranty statementWarranty information 131

Page 42

Ink cartridge warranty informationThe HP cartridge warranty is applicable when the product is used in its designated HP printing .This warranty does n

Page 43

Printer specificationsThis section contains the following topics:•Physical specifications• Product features and capacities•Processor and memory specif

Page 44 - Chapter 3

Feature CapacityPrinter control panel language supportLanguage availability varies by country/region.Bulgarian, Croatian, Czech, Danish, Dutch,English

Page 45 - Change copy settings

• Microsoft Windows 2003 Server Terminal Services with Citrix XenApp 5.0• Microsoft Windows 2003 Server Terminal Services with Citrix Metaframe XP wit

Page 46 - Chapter 4

EcoHewlett-Packard is committed to providing quality products in an environmentallysound manner. Design for recycling has been incorporated into this

Page 47 - Send a fax

Media size Input tray ADFU.S. Letter (216 x 279 mm; 8.5 x 11inches)8.5 x 13 inches (216 x 330 mm)U.S. Legal (216 x 356 mm; 8.5 x 14inches)A4 (210 x 29

Page 48 - Chapter 5

Media size Input tray ADFIndex card (127 x 203 mm; 5 x 8 inches) A6 card (105 x 148.5 mm; 4.13 x 5.83inches) A4 index card (210 x 297 mm; 8.3 x 11.7in

Page 49 - Send a fax 45

Understand supported media types and weightsTray Type Weight CapacityInput tray Paper60 to 105 g/m2(16 to 28 lb bond)Up to 250 sheets ofplain paper(25

Page 50

Media (1) Leftmargin(2) Rightmargin(3) Topmargin(4) BottommarginU.S. Statement8.5 x 13 inchB5A5CardsCustom-sized mediaPhoto mediaMacintoshand LinuxEnv

Page 51 - Schedule a fax to send later

Fax to PC/Fax to Mac Specifications• Supported file type: Uncompressed TIFF• Supported fax types: black-and-white faxesScan specifications• Integrated

Page 52

Storage environmentStorage temperature: -40° to 60° C (-40° to 140° F)Storage relative humidity: Up to 90% noncondensing at a temperature of 60° C (14

Page 53 - Receive a fax

Regulatory informationThe printer meets product requirements from regulatory agencies in your country/region.This section contains the following topic

Page 54 - Set up backup fax

FCC statementNotice to users in KoreaVCCI (Class B) compliance statement for users in JapanRegulatory information 143

Page 55 - Poll to receive a fax

Notice to users in Japan about the power cordNoise emission statement for GermanyLED indicator statementGloss of housing of peripheral devices for Ger

Page 56 - Block unwanted fax numbers

Notice to users of the U.S. telephone network: FCC requirementsRegulatory information 145

Page 57 - Receive a fax 53

Understand the printer partsThis section contains the following topics:•Front view•Printing supplies area•Back viewFront view1 Automatic document feed

Page 58

Notice to users of the Canadian telephone networkNotice to users of the German telephone networkAustralia wired fax statementEuropean Union Regulatory

Page 59 - Receive a fax 55

Products bearing the CE marking comply with one or more of the following EU Directives as maybe applicable: Low Voltage Directive 2006/95/EC, EMC Dire

Page 60 - Set up speed-dial entries

Notice to users in BrazilNotice to users in CanadaNotice to users in TaiwanAppendix A148 Technical information

Page 61 - Delete speed-dial entries

Environmental product stewardship programHewlett-Packard is committed to providing quality products in an environmentally sound manner.Design for recy

Page 62 - Change fax settings

www.hp.com/hpinfo/globalcitizenship/environment/recycle/Disposal of waste equipment by usersThis symbol means do not dispose of your product with your

Page 63 - Change fax settings 59

Battery Notice for BrazilDisposal of Waste Electronic Equipment in BrazilAttention California usersThe battery supplied with this product may contain

Page 64 - Set the redial options

EU battery directiveRoHS notices (China only)Toxic and hazardous substance tableAppendix A152 Technical information

Page 65 - Set the fax sound volume

RoHS notices (Ukraine only)Restriction of hazardous substance (India)Environmental product stewardship program 153

Page 66 - Fax over Internet Protocol

Third-party licensesLICENSE.aes-pubdom--crypto---------------------/* rijndael-alg-fst.c * * @version 3.0 (December 2000) * * Optimised ANSI C code fo

Page 67 - Use reports

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND,EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OFMERCHANTABI

Page 68 - Clear the fax log

1 Ink cartridge access door2 Ink cartridges3 PrintheadNOTE: Printing supplies should be kept in the printer to prevent possible printquality issues or

Page 69 - View the Call History

This package is an SSL implementation writtenby Eric Young ([email protected]).The implementation was written so as to conform with Netscapes SSL.This

Page 70 - 6 Web Services

ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THEPOSSIBILITY OF SUCH DAMAGE.The licence and distribution terms for any public

Page 71 - Set up Web Services

ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUTNOT LIMITED TO, PROCUREMEN

Page 72 - Use Web Services

"This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)"THIS SOFTWARE IS

Page 73 - Printer Apps

* may be used to endorse or promote products derived from this software* without specific prior written permission. ** THIS SOFTWARE IS PROVIDED BY TH

Page 74 - Remove Web Services

Third-party licenses 161

Page 75 - 7 Work with ink cartridges

B HP supplies and accessoriesThis section provides information on HP supplies and accessories for the printer. The informationis subject to changes, v

Page 76 - 72 Work with ink cartridges

NOTE: Ink level warnings and indicators provide estimates for planning purposes only.When you receive a low-ink warning message, consider having a rep

Page 77 - Replace the ink cartridges

C Additional fax setupAfter completing all the steps in the getting started guide, use the instructions in this section tocomplete your fax setup. Kee

Page 78 - Usage information collection

Mexico Philippines PolandPortugal Russia Saudi ArabiaSingapore Spain TaiwanThailand USA VenezuelaVietnam If you are unsure which kind of telephone s

Page 79

Label Name and Description1 Home button: Returns to the home screen from any other screen.2 Control panel display: Touch the screen to select menu opt

Page 80 - 8 Solve a problem

• Answering machine: An answering machine that answers voice calls at the samephone number you use for fax calls on the printer.• Voice mail service:

Page 81 - HP support by phone

Other equipment or services sharing your fax line Recommended faxsetupDSL PBX Distinctive ringserviceVoicecallsComputerdial-upmodemAnsweringmachineVoi

Page 82 - 78 Solve a problem

To set up the printer with a separate fax line1. Using the phone cord supplied in the box with the printer, connect one end to yourtelephone wall jack

Page 83 - HP support 79

To set up the printer with DSL1. Obtain a DSL filter from your DSL provider.2. Using the phone cord supplied in the box with the printer, connect one

Page 84 - Solve printer problems

Case D: Fax with a distinctive ring service on the same lineIf you subscribe to a distinctive ring service (through your telephone company) that allow

Page 85 - Alignment fails

4. (Optional) Change the Rings to Answer setting to the lowest setting (two rings).5. Run a fax test.The printer automatically answers incoming calls

Page 86 - The printer prints slowly

3. Now you need to decide how you want the printer to answer calls, automatically ormanually:• If you set up the printer to answer calls automatically

Page 87 - Blank or partial page printed

To set up the printer with voice mail1. Using the phone cord supplied in the box with the printer, connect one end to yourtelephone wall jack, then co

Page 88 - 84 Solve a problem

You might need to connect the supplied phone cord to the adapterprovided for your country/region.3 Computer with modemTo set up the printer with a com

Page 89 - Print quality troubleshooting

1 Telephone wall jack2 Parallel splitter3 DSL/ADSL filterConnect one end of the phone jack that was supplied with the printer toconnect to the 1-LINE

Page 90 - 86 Solve a problem

Icon PurposeDisplays a screen where you can see information about the ink cartridges,including fill levels. This icon has a red border when an ink car

Page 91

NOTE: If your computer has only one phone port, you need to purchase a parallel splitter(also called a coupler), as shown in the illustration. (A para

Page 92 - 88 Solve a problem

1. Remove the white plug from the port labeled 2-EXT on the back of the printer.2. Find the phone cord that connects from the back of your computer (y

Page 93 - Printhead maintenance

Shared voice/fax with computer DSL/ADSL modemUse these instructions if your computer has a DSL/ADSL modem1 Telephone wall jack2 Parallel splitter3 DSL

Page 94 - 90 Solve a problem

To set up the printer with a computer DSL/ADSL modem1. Obtain a DSL filter from your DSL provider.NOTE: Phones in other parts of the home/office shari

Page 95 - Solve paper-feed problems

3 Answering machine4 Telephone (optional)To set up the printer with a shared voice/fax line with answering machine1. Remove the white plug from the po

Page 96 - Solve copy problems

NOTE: Since your computer dial-up modem shares the phone line with the printer, youcannot use both your modem and the printer simultaneously. For exam

Page 97 - Size is reduced

7 Use the phone cord supplied in the box with the printer to connect to the1-LINE port.You might need to connect the supplied phone cord to the adapte

Page 98 - Copy defects are apparent

Shared voice/fax line with computer DSL/ADSL modem and answering machine1 Telephone wall jack2 Parallel splitter3 DSL/ADSL filter4 Phone cord provided

Page 99 - Solve scan problems

To set up the printer with a computer DSL/ADSL modem1. Obtain a DSL/ADSL filter from your DSL/ADSL provider.NOTE: Phones in other parts of the home/of

Page 100 - Text cannot be edited

Since your computer dial-up modem shares the phone line with the printer, you cannot use bothyour modem and the printer simultaneously. For example, y

Page 101 - Scanned image quality is poor

Change the printer settingsTo change the printer settings or print reports, use the options available in the Setupscreen:1. Touch (right arrow), and

Page 102 - 98 Solve a problem

4. Using the phone cord supplied in the box with the printer, connect one end to yourtelephone wall jack, then connect the other end to the port label

Page 103 - Solve fax problems

Italy www.hp.com/it/faxconfigTest fax setupYou can test your fax setup to check the status of the printer and to make sure it is set upcorrectly for f

Page 104 - The fax test failed

D Network setupYou can manage network settings for the printer through the printer control panel as described inthe next section. Additional advanced

Page 105 - Solve fax problems 101

TIP: If you are using a computer running Windows, HP provides a tool called HP HomeNetwork Diagnostic Utility that can help retrieve this information

Page 106 - 102 Solve a problem

To connect the printer using the Push Button Method1. On the printer control panel, touch (right arrow), touch Setup, and then touch Network.2. Touc

Page 107 - Solve fax problems 103

To change from a wireless connection to a USB connectionTo change from a wireless connection to a USB connection, connect the USB cable to the printer

Page 108 - 104 Solve a problem

To add hardware addresses to a wireless router or wireless access point1. Print the network configuration page, and then locate the printer’s hardware

Page 109 - Solve fax problems 105

View and print network settingsYou can display a summary of the network settings on the printer control panel or the HP softwarethat came with the pri

Page 110 - 106 Solve a problem

4. Automatic is selected by default. To change the settings manually, touch Manual, and thenenter the appropriate information for the following settin

Page 111 - Solve fax problems 107

E Printer management toolsThis section contains the following topics:• Toolbox (Windows)• HP Utility (Mac OS X)• Embedded web serverToolbox (Windows)T

Page 112

HP Officejet 6600 e-All-in-One seriesUser Guide

Page 113 - Solve fax problems 109

optimum print quality. Visit the HP web site at www.hp.com for more information aboutHP media.HP recommends plain papers with the ColorLok logo for pr

Page 114 - 110 Solve a problem

example, if you have configured the EWS language, a cookie helps remember which languageyou have selected so that the next time you access the EWS, th

Page 115 - Solve fax problems 111

F How do I?• Get started• Print• Scan• Copy• Fax• Web Services• Work with ink cartridges• Solve a problemHow do I? 197

Page 116 - 112 Solve a problem

G Errors (Windows)Fax memory fullIf Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the printerhas a problem (such as

Page 117

To solve this problem, try the following solutions. Solutions are listed in order, with the most likelysolution first. If the first solution does not

Page 118 - Solve wireless problems

The printer is out of paperThe default tray is empty.Load more paper, and then touch OK.For more information, see Load media.Printer OfflineThe printe

Page 119 - Solve wireless problems 115

TIP: When completely closed, most doors and covers snap into place.If the problem persists after you’ve securely closed all doors and covers, contact

Page 120

Using Original HP Cartridges has its RewardsHP rewards loyal customers for using original HP supplies. Click the button below the message toview Rewar

Page 121 - Solve wireless problems 117

Use color ink only?The black cartridge is out of ink.Solutions: To temporarily replace black with color, click Use Color Only. Black will be simulated

Page 122 - 118 Solve a problem

To temporarily replace black with color, click Cancel Print and re-send the print job. The Usecolor ink only? message appears before the job prints. T

Page 123

IndexAaccessibility 3, 9accessoriesprinter status report 124warranty 131acoustic emissions 141ADF (automatic documentfeeder)load originals 19media siz

Page 124 - 120 Solve a problem

(4 x 6 inch), 13 x 18 cm (5 x 7 inch), and two finishes – glossy or soft-gloss (satin matte). It is acid-free for longer lasting documents.HP Advanced

Page 125

dots or streaks, troubleshootcopies 94dots, troubleshootscan 99driverwarranty 131DSL, fax setup withparallel phone systems 168duty cycle 133EECM. See

Page 126 - 122 Solve a problem

Hhardware, fax setup test 100head 89header, fax 58Help 13Hewlett-Packard Companynotices 3HP Utility (Mac OS X)opening 195humidity specifications 140Ii

Page 127 - Solve network problems

OOCRedit scanned documents 38troubleshoot 96operating environmentspecifications 140operating systemssupported 134originalsscan 36output traylocating 1

Page 128 - 124 Solve a problem

scanerror messages 97from printer control panel 36from Webscan 37OCR 38quality 97Scan screen 13scan specifications 140slow 96troubleshoot 95Scan scree

Page 129

unclear on copies,troubleshoot 94unclear scans 99tone dialing 60tray 2capacity 138media sizes supported 135media types and weightssupported 138traysca

Page 132 - Avoid paper jams

vivid, print after print. Great for printing out an entire vacation’s worthof photos or multiple prints to share.To order HP papers and other supplies

Page 133 - Clear jams 129

To load an original on the scanner glassUse these steps to load an original on the scanner glass.1. Lift the scanner lid.2. Load your original print-s

Page 134 - A Technical information

2. Slide the width guides inward until they stop at the left and right edges of themedia.NOTE: Remove all originals from the document feeder tray befo

Page 135 - Warranty information 131

3. Insert the media print-side down in the tray. Make sure the stack of media isinserted as far inside the printer as possible and does not exceed the

Page 136

3. Insert the envelopes print-side down and load according to the graphic. Makesure the stack of envelopes does not exceed the line marking in the tra

Page 137 - Printer specifications

5. Lower the output tray.6. Pull out the tray extender.Load custom-size mediaTo load custom-size mediaUse these instructions to load custom-size media

Page 138 - System requirements

Maintain the printerThis section provides instructions for keeping the printer in top working condition.Perform these maintenance procedures as necess

Page 139 - Media specifications

Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case.Keep fluids away from the interior of the printer, as well as from

Page 140

Copyright information© 2014 Copyright Hewlett-PackardDevelopment Company, L.P.Edition 2, 1/2014Hewlett-Packard CompanynoticesThe information contained

Page 141

To update the printer, complete the following steps:1.On the printer control panel, touch (HP ePrint), touch Settings, and thentouch Product Updates.

Page 142 - Set minimum margins

2PrintMost print settings are automatically handled by the software application. Change thesettings manually only when you want to change print qualit

Page 143 - Fax specifications

Print documents (Windows)1. Load paper in the tray. For more information, see Load media.2. On the File menu in your software application, click Print

Page 144

Print brochures (Windows)NOTE: To set print settings for all print jobs, make the changes in the HP softwareprovided with the printer. For more inform

Page 145 - Electrical specifications

• Thick, irregular, or curled edges• Areas that are wrinkled, torn, or otherwise damagedMake sure the folds of envelopes you load in the printer are s

Page 146 - Regulatory information

6. Select the Orientation option.NOTE: If you do not see these options, click the disclosure triangle next tothe Printer pop-up menu or click Show Det

Page 147 - Notice to users in Korea

Print photos on photo paper (Mac OS X)1. Load paper in the tray. For more information, see Load media.2. Select a paper size:a.From the File menu in y

Page 148 - LED indicator statement

Follow the instructions for your operating system.•Print on special or custom-size paper (Mac OS X)Print on special or custom-size paper (Mac OS X)NOT

Page 149 - Regulatory information 145

Print borderless documentsBorderless printing lets you print to the edges of certain photo media types and a rangeof standard media sizes.NOTE: You ca

Page 150 - Australia wired fax statement

6. Click Paper Type/Quality from the pop-up menu, and then select the followingsettings:• Paper Type: The appropriate paper type• Quality: Best or Max

Page 152 - Notice to users in Taiwan

3 ScanYou can use the printer’s control panel to scan documents, photos, and other originalsand send them to a variety of destinations, such as a fold

Page 153 - Recycling program

Use these steps to scan from the control panel.1. Load your original print-side down in the right-front corner of the glass or in theADF. For more inf

Page 154 - Battery disposal in Taiwan

TIP: To scan documents as editable text, you must install the HP softwareincluded with the printer. For more information, see Scanning documents asedi

Page 155 - Attention California users

3. From the HP Scan menu, click Preferences.4. Select the Documents preset from the Presets pop-up menu.5. To start the scan, click Scan.6. After the

Page 156 - RoHS notices (China only)

• Choose the correct profile.Be sure to select a shortcut or preset that allows scanning as editable text. Theseoptions use scan settings designed to

Page 157 - RoHS notices (Ukraine only)

4CopyYou can produce high-quality color and grayscale copies on a variety of paper typesand sizes.NOTE: If you are copying a document when a fax arriv

Page 158 - Third-party licenses

You can use these settings for single copy jobs, or you can save settings to be used asdefaults for future jobs.To change copy settings for a single j

Page 159

5FaxYou can use the printer to send and receive faxes, including color faxes. You canschedule faxes to be sent at a later time and set up speed-dials

Page 160

TIP: You can also send a fax manually from a phone or by using monitor dialing.These features allow you to control the pace of your dialing. They are

Page 161

Mac OS X1. Open the document on your computer that you want to fax.2. From the File menu in your software application, click Print.3. Select the print

Page 162

Contents1 Get startedAccessibility...

Page 163

4. If the recipient answers the telephone, you can engage in a conversation beforesending your fax.NOTE: If a fax machine answers the call, you will h

Page 164

Send a fax from memoryYou can scan a black-and-white fax into memory and then send the fax from memory.This feature is useful if the fax number you ar

Page 165 - Third-party licenses 161

To cancel a scheduled fax1. Touch the Send Fax Later message on the display.– OR –Touch Fax, and then select Fax Options or Fax Settings.2. Touch Canc

Page 166 - B HP supplies and accessories

Receive a faxYou can receive faxes automatically or manually. If you turn off the Auto Answeroption, you must receive faxes manually. If you turn on t

Page 167 - HP media

4. If you are currently on the phone with the sender, instruct the sender to pressStart on their fax machine.5. When you hear fax tones from a sending

Page 168 - C Additional fax setup

NOTE: After the memory becomes full, the oldest, printed faxes are overwritten asnew faxes are received. If all the stored faxes are unprinted, the pr

Page 169

4. Touch On (Print and Forward) to print and forward the fax, or select On(Forward) to forward the fax.NOTE: If the printer is not able to forward the

Page 170

When an incoming fax call is received, the printer compares the number to the list ofjunk fax numbers to determine if the call should be blocked. If t

Page 171 - Back view of the printer

Print a Junk Fax ReportUse the following procedure to print a list of blocked junk fax numbers.To print a Junk Fax Report1. Touch (right arrow), and

Page 172

Activate Fax to PC and Fax to MacOn a computer running Windows, you can use the Digital Fax Setup Wizard to activateFax to PC. On a Macintosh computer

Page 173

Print on envelopes...29Print on envel

Page 174

To modify settings from the HP software (Mac OS X)1. Open HP Utility. For more information, see HP Utility (Mac OS X).2. Click the Applications icon o

Page 175 - Case E: Shared voice/fax line

4. If you want to change the fax number, type the new number, and then touchNext.NOTE: Be sure to include any pauses or other required numbers, such a

Page 176

Print a list of speed-dial entriesTo print a list of all of the speed-dial entries that have been set up, complete thefollowing steps:1. Load paper in

Page 177

To set the answer mode1. Touch (right arrow), and then touch Setup.2. Touch Fax Setup, and then touch Basic Fax Setup.3. Touch Auto Answer, and then

Page 178

To change the answer ring pattern for distinctive ring1. Verify that the printer is set to answer fax calls automatically.2. Touch (right arrow), and

Page 179

To set the redial options1. Touch (right arrow), and then touch Setup.2. Touch Fax Setup, and then touch Advanced Fax Setup.3. Touch Busy Redial or N

Page 180

Fax and digital phone servicesMany telephone companies provide their customers with digital phone services, suchas the following:• DSL: A Digital subs

Page 181

Use reportsYou can set up the printer to print error reports and confirmation reports automaticallyfor each fax you send and receive. You can also man

Page 182

3. Touch Fax Confirmation.4. Touch to select one of the following options.Off Does not print a fax confirmation report when you send and receivefaxes

Page 183

NOTE: Clearing the fax log also deletes all faxes stored in memory.To clear the fax log1. Touch (right arrow), and then touch Setup.2. Do one of the

Page 184

Set up speed-dial entries...56Set up and change

Page 185

6 Web ServicesThe printer offers innovative, web-enabled solutions that can help you quickly accessthe Internet, obtain documents, and print them fast

Page 186

Set up Web ServicesTo set up Web Services, complete the following steps.NOTE: Before you set up Web Services, make sure you are connected to theInter

Page 187

5. If your network uses proxy settings when connecting to the Internet, enter thesesettings:a.Touch Enter Proxy.b. Enter the proxy server settings, an

Page 188

NOTE: Make sure that the printer’s email address is the only address listed in the“To” line of the email message. If other email addresses are listed

Page 189

NOTE: To remove all Web Services, see Remove Web Services.Remove Web ServicesTo remove Web Services, complete the following steps:1.On the printer’s c

Page 190 - Serial-type fax setup

7 Work with ink cartridgesTo ensure the best print quality from the printer, you need to perform some simplemaintenance procedures. This section provi

Page 191 - Test fax setup

Check the estimated ink levelsYou can check the estimated ink levels from the printer software or from the printercontrol panel. For information about

Page 192 - D Network setup

Replace the ink cartridgesNOTE: For information on recycling used ink supplies, see HP inkjet suppliesrecycling program.If you do not already have rep

Page 193

Make sure that you insert the ink cartridge into the slot that has the same coloredletter as the color you are installing.6. Repeat steps 3 through 5

Page 194 - Change the connection type

If you are concerned about providing this anonymous information, you can make thisinformation inaccessible by turning off the memory chip's abili

Page 195 - Overview of security settings

8 Solve a problemHP support...

Page 196 - Change basic network settings

8 Solve a problemThe information in this section suggests solutions to common problems. If your printeris not operating correctly and these suggestion

Page 197 - Change IP settings

Obtain electronic supportTo find support and warranty information, go to the HP web site at www.hp.com/go/customercare. This website provides informat

Page 198 - Reset network settings

• Messages that appear when the situation occurs• Answers to these questions:◦ Has this situation happened before?◦ Can you re-create it?◦ Did you add

Page 199 - E Printer management tools

For the most current list of telephone support numbers, see www.hp.com/go/customercare. This website provides information and utilities that can help

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After the phone support periodAfter the phone support period, help is available from HP at an additional cost. Helpmay also be available at the HP onl

Page 201 - F How do I?

• Blank or partial page printed•Something on the page is missing or incorrect•Placement of the text or graphics is wrongThe printer shuts down unexpec

Page 202 - G Errors (Windows)

installed correctly. To resolve this, uninstall the HP software completely, and thenreinstall the HP software. For more information, see Uninstall and

Page 203 - Replace the ink cartridge

For more information, see:Check the estimated ink levelsCause: The ink cartridges might have insufficient ink.If this did not solve the issue, try the

Page 204

Check the margin settingsMake sure the margin settings for the document do not exceed the printable area of theprinter. For more information, see Set

Page 205

TIP: If you are using a computer running Windows, you can visit the HP onlinesupport website at www.hp.com/go/customercare. This website providesinfor

Page 206

Solve wireless problems...114Basic wireless trou

Page 207

NOTE: Ink level alerts and indicators provide estimates for planningpurposes only. When you receive a low-ink alert, consider having areplacement cart

Page 208 - Problem with ink system

paper you plan to use immediately. When you have finished printing, return anyunused photo paper to the plastic bag. This prevents the photo paper fro

Page 209

If defects are seen on the Print Quality Diagnostic report, follow the steps below:1. If the lines in Test Pattern 1 are not straight and connected, a

Page 210

TIP: If you are using a computer running Windows, you can visit theHP online support website at www.hp.com/go/customercare. This websiteprovides infor

Page 211

3. From the Device Services tab, click the icon to the left of Clean Printheads.4. Follow the onscreen instructions.To clean the printhead from HP Uti

Page 212

To align the printhead from the embedded web server (EWS)1. Load Letter, A4, or Legal unused plain white paper into the main input tray. Formore infor

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Pages are skewing• Make sure the media loaded in the trays is aligned to the paper guides. If needed,pull out the trays from the printer and reload th

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Copies are blank• Check the mediaThe media might not meet Hewlett-Packard media specifications (for example,the media is too moist or too rough). For

Page 215

Copy quality is poor • Take steps to improve the copy quality◦ Use quality originals.◦ Load the media correctly. If the media is loaded incorrectly, i

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• Large, black typefaces look splotchy (not smooth)The default enhancement setting might not be suitable for the job. Check thesetting and change it t

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