Hp Deskjet F4210 All-in-One Printer User Manual

HP Deskjet F4200 All-in-One Series

Chapter 18 HP Deskjet F4200 All-in-One Series HelpHP Deskjet F4200 All-in-One SeriesHelp

For more information, see:•“Set the paper type for printing” on page 33•“Change the print speed or quality” on page 34•“Print using Maximum dpi” on pa

NOTE: There is no problem with the ink supplies and replacing the print cartridgesis unnecessary.• Solution 1: Check the paper type•Solution 2: Check

Solution 3: Rotate the imageSolution: If the problem persists, use the software you installed with the product oranother software application to rotat

Solution 3: If the print cartridge was dropped, wait for it to recoverSolution: Allow 30 minutes for the print cartridge to recover.Cause: A tri-color

Solution 1: Check the print settingsSolution: Check the print settings.• Check the paper type setting to make sure it matches the type of paper loaded

Solution 4: Clean the glassSolution: Clean the glass and lid backing.For more information, see:•“Clean the lid backing” on page 60•“Clean the glass” o

Solution 1: Check the print settingsSolution: Check the print settings.• Check the paper type setting to make sure it matches the type of paper loaded

Cause: The wrong kind of paper was loaded in the input tray.Printouts are slanted or skewedTry the following solutions if your printout does not appea

3. Print a document with little or no text.4. Check the back of the paper for ink. If there is still ink on the back of the paper,try printing on anot

Cause: The font was a custom size.Print troubleshootingUse this section to solve these printing problems:•Envelopes print incorrectly•Borderless print

2 HP All-in-One overviewThe HP Deskjet F4200 All-in-One Series is a versatile device that enables easy-to-usecopying, scanning, and printing.Print fro

Cause: The wrong type of envelope was loaded.Borderless printing produces unexpected resultsTry the following solutions to resolve the issue. Solution

Some documents take a long time to print. If nothing has printed several minutes afteryou sent a print job to the product, check your computer to see

If this did not solve the issue, try the next solution.Solution 5: Check the cable connections to the productSolution: If the product is not properly

Solution 8: Check the print driver statusSolution: The printer driver status might have changed to either Offline or Stopprinting.To check the printer

Nothing happens when I try to printTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first

Solution 4: Check the cable connections to the productSolution: If the product is not properly connected to the computer, communicationerrors can occu

Solution 7: Check for a print carriage stallSolution: Turn off the product. Lower the input tray, open the front access door,and remove any objects th

Make sure the margin settings for the document do not exceed the printable area ofthe product.To check your margin settings1. Preview your print job b

NOTE: To avoid paper jams, tuck the flaps inside the envelopes.For more information, see:“Load envelopes” on page 28Cause: A stack of envelopes was lo

Solution 2: Make sure the document can fit on a supported paper sizeSolution: Make sure the layout of the document you are trying to print fits on a p

Label Description1 Control panel2 Front access door3 Paper-width guide4 Input tray5 Tray extender6 Print cartridge door7 Glass8 Lid backing9 Rear acce

NOTE: Ink level warnings and indicators provide estimates for planningpurposes only. When you receive a low-ink warning message, consider having arepl

covering the ink nozzles, carefully remove the tape from the print cartridges. Do nottouch the ink nozzles or the copper-colored contacts.1 Copper-col

Nothing happens when I try to copyTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first.

Solution 5: Make sure the HP Photosmart Software is running on your computerSolution: Open the software you installed with the product and try scannin

If this did not solve the issue, try the next solution.Solution 7: Wait for the product to finish other tasksSolution: Check the On light. If it is bl

Solution 1: Place the original correctly on the glassSolution: Load your original print side down on the right front corner of the glass.Cause: The or

The printout is blankTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first

A borderless copy has white space around the edgesTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely

Scan failsTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first solution d

Scanned image is blankSolution: Load your original print side down on the right front corner of the glass.Cause: The original was placed incorrectly o

Label Icon Name and Description1 Check Print Cartridge lights: Indicates the need to reinsert the specified printcartridge, replace the print cartridg

If you are scanning an original that has graphics or artwork surrounding the text, thescanner might not recognize the text.Text is incorrect or missin

See the documentation that came with Readiris, or whichever OCR software you use,for information on how to select the OCR language.Cause: The scan doc

On light ResumelightCheckPrintCartridgelightsDescription Solutionand the computer isconnected to theproduct with a USBcable.On Blinking Off The produc

On light ResumelightCheckPrintCartridgelightsDescription SolutionBlack printcartridgelight OffOn Off Tri-colorprintcartridgelight OffBlack printcartri

On light ResumelightCheckPrintCartridgelightsDescription Solutionsee “Use ink-backupmode” on page 67.On Off Tri-colorprintcartridgelight OffBlack prin

Firmware revision mismatchSolution: To find support and warranty information, go to the HP Web site atwww.hp.com/support. If prompted, choose your cou

Scan errorsReview this section if you receive an error such as one of the following:• An error occurred communicating with the scanning device. Please

1. Open the Windows control panel and double-click Add or Remove Programs.NOTE: The procedure to open the control panel varies by operating system.If

If this did not solve the issue, try the next solution.Solution 3: Check the Digital Imaging MonitorSolution: Verify that the Digital Imaging Monitor

4. If you receive a Disconnected error message, then check whether there isanother instance or another tab for the product with a copy number included

Status light overviewSeveral indicator lights inform you of the status of the HP All-in-One.Label Description1 Ink Level lights1 Check Print Cartridge

Solution 6: Check the USB cable connectionSolution: Check USB connection between the product and the computer.To check the USB connection1. Verify tha

If this did not solve the issue, try the next solution.Solution 7: Scan with Windows Image Architecture (WIA)Solution: Try scanning with Windows Image

If a Lexmark or Dell all-in-one device is connected with a USB cable to a computerwhere product is installed, the HP software might not scan because t

6. Edit the registry.To edit the Registrya. Select the HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Spooler Registry key.Details of the Regist

Solution 9: Run the Scan Diagnostic utilitySolution: Download and run the Scan Diagnostic utility to find and correctproblems with your product.To dow

handshake timing between HP product chipset and certain types of USB chipsets onthe computer.To check the USB chipset and controller1. On the Windows

8. Make sure the power cord is firmly connected to both the product and the poweradaptor. Plug the power cord into a grounded power outlet, surge prot

To print a self-test report1. Load letter or A4 unused plain white paper into the input tray.2. Press and hold the Cancel button and then press the St

c. Disconnect the power cord from the back of the product.d. Reconnect the power cord to the back of the product.e. Press the On to turn on the produc

To turn off programs that run in the backgrounda. On the Windows taskbar, click Start.b. Depending on your operating system, do one of the following:•

Light status What it means•The tape was not removed from the print cartridge.•The print cartridge is not intended for use in this HP All-in-One.•The p

5. Install the software.To install the softwarea. Insert software CD into the CD-ROM drive of the computer.The software installation will start automa

3. Make sure the test patterns show a complete grid and the thick color lines arecomplete.• If more than a few lines in a pattern are broken, this mig

4. Reconnect the USB cable to the product and the computer.After reconnecting the USB cable, the product should start printing the jobs inqueue.NOTE:

To verify the print driver1. Depending upon your operating system, do one of the following:• Windows Vista: On the Windows taskbar, click Start, click

3. On the Printer menu, make sure there are no check marks next to PausePrinting or Use Printer Offline.On the Printer menu, make sure there are no ch

Cause: The print spooler needed to be restarted.If this did not solve the issue, try the next solution.Solution 8: Check the software applicationSolut

If this did not solve the issue, try the next solution.Solution 2: Check the power cord and USB cableSolution: Make sure that the power cord and USB c

To check the USB connection1. Verify that the USB cable is securely plugged into the USB port on the back ofthe product.2. Make sure the other end of

Solution 3: Restart the computerSolution: Restart the computer.Cause: You might not have restarted the computer after installing the productsoftware.

7. Follow the onscreen instructions and the instructions provided in the Setup Guidethat came with the product.8. If you are still having trouble scan

Chapter 214 HP All-in-One overviewHP All-in-One overview

Solution 2: Check the power cord and USB cableSolution: Make sure that the power cord and USB cable are properly attached andplugged in. Also, make su

To check the USB connection1. Verify that the USB cable is securely plugged into the USB port on the back ofthe product.2. Make sure the other end of

Solution 3: Restart the computerSolution: Restart the computer.Cause: You might not have restarted the computer after installing the productsoftware.

7. Follow the onscreen instructions and the instructions provided in the Setup Guidethat came with the product.8. If you are still having trouble scan

3. Remove all the items that are related to the HP scanning software.A message appears on the computer to restart after removing some programsfrom the

3. Remove all the items that are related to the HP scanning software.A message appears on the computer to restart after removing some programsfrom the

• Solution 5: Uninstall and reinstall the HP Photosmart Software•Solution 6: Contact HP support for serviceSolution 1: Reset the productSolution: Turn

To check the USB connection1. Verify that the USB cable is securely plugged into the USB port on the back ofthe product.2. Make sure the other end of

Solution 3: Restart the computerSolution: Restart the computer.Cause: You might not have restarted the computer after installing the productsoftware.

7. Follow the onscreen instructions and the instructions provided in the Setup Guidethat came with the product.8. If you are still having trouble scan

3 Find more informationYou can access a variety of resources, both printed and onscreen, that provideinformation about setting up and using the HP All

Error reading or writing the fileSolution: Check to see if you have the right folder and file name.Cause: The product software could not open or save

Cannot cropTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first solution

• The software that came with the product was not installed correctly.• The software that came with the product is installed, but it was not running.N

Out of paperTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first solution

5. Insert the stack of paper into the input tray with the short edge forward and theprint side down. Slide the stack of paper forward until it stops.6

in the Size list to see if a defined paper size already exists for the type of paperyou are using.Paper type Suggested paper size settingsCopier, mult

Make sure you have the following materials available:• Lint-free cloth, or any soft material that will not come apart or leave fibers.• Distilled, fil

Paper jam or misfeedSolution: Clear the paper jam.For more information, see:“Clear paper jams” on page 86Cause: The HP All-in-One had a paper jam.Pape

HP All-in-One not foundSolution: If the product is not properly connected to the computer, communicationerrors can occur. Make sure the USB cable is s

Solution 2: Make sure the product is connected to the computerSolution: If the product is not properly connected to the computer, communicationerrors

Chapter 316 Find more informationFind more information

Solution 2: Make sure the product is connected to the computerSolution: If the product is not properly connected to the computer, communicationerrors

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printerservice or repairs required as a result of using of a non-HP supply wi

cartridge available to avoid possible printing delays. You do not need to replace theprint cartridges until print quality becomes unacceptable.If you

Solution 1: Print a self-test reportSolution: Print a self-test report to see if the product can print.To print a self-test report1. Load letter or A4

3. If the print carriage did not move, open the front access door, and make note ofwhere the carriage is stuck and look for jammed paper.A paper jam c

b. Check for any paper still in the product. Gently pull any paper out of the rollers.c. Replace the rear access door. Gently push the door forward un

4. Plug the power cord directly into a wall outlet.1 Power connection2 Power cord and adaptor5. Try to print from your computer.If the product prints

To find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted, choose your country/region, and then click Contact

If this did not solve the issue, try the next solution.Solution 4: Align newly installed print cartridgesSolution: You must align the print cartridges

Solution 1: Remove and reinsert the print cartridgesSolution: Remove and reinsert the print cartridges and verify that they are fullyinserted and lock

4 How do I?This section contains links to commonly performed tasks, such as printing photos andoptimizing your print jobs.•“How do I change the print

5. Reinsert the print cartridge by sliding it forward into the slot on the right. Thenpush the print cartridge forward until it clicks into the socket

3. Lightly press down on the print cartridge to release it, and then pull it towards youout of the slot.NOTE: Do not remove both print cartridges at t

9. Repeat if necessary for the other print cartridge.10. Gently close the print cartridge door and plug the power cord into the back of theproduct.Cau

If you are using print cartridges that are not compatible with the product, replace theindicated print cartridges with print cartridges that are compa

To make sure the print cartridges are installed correctly1. Make sure the product is turned on.2. Open the print cartridge door.The print carriage mov

5. Reinsert the print cartridge by sliding it forward into the slot on the right. Thenpush the print cartridge forward until it clicks into the socket

3. Check to make sure you are using the correct print cartridges for your product. For alist of compatible print cartridges, see the printed documenta

11. Open the print cartridge door and reinsert the tri-color print cartridge by sliding itforward into the slot on the left. Then push the print cartr

4. Remove the black print cartridge from the slot on the right. Do not touch the inknozzles or the copper-colored contacts. Check for possible damage

Make sure you have the following materials available:• Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apartor leave f

Chapter 418 How do I?How do I?

7. Clean only the copper-colored contacts. Allow the print cartridges to dry forapproximately ten minutes.1 Copper-colored contacts2 Ink nozzles (do n

Solution 3: Replace the print cartridgesSolution: Replace the print cartridges that are experiencing the problem. If only oneof the print cartridges i

Chapter 12200 TroubleshootingTroubleshooting

13 HP warranty and supportHewlett-Packard provides Internet and phone support for the HP All-in-One.This section contains the following topics:•Warran

• Valuable product and troubleshooting information for common problems• Proactive product updates, support alerts, and HP newsgrams that are available

Phone support periodOne year of phone support is available in North America, Asia Pacific, and Latin America (includingMexico). To determine the durat

HP Quick Exchange Service (Japan)For instructions on how to pack your product for exchange, see “Pack the product” on page 205.HP Korea customer suppo

Prepare the product for shipmentIf after contacting HP Customer Support or returning to the point of purchase you are requested tosend the product in

If you do not have the original packaging materials, please use other adequate packagingmaterials. Shipping damage caused by improper packaging and/or

14 Technical informationThe technical specifications and international regulatory information for the HP All-in-One areprovided in this section.For ad

5 Connection informationThe HP All-in-One comes equipped with a USB port so you can connect directly to acomputer using a USB cable. You can also shar

Scan specifications• Image editor included• Integrated OCR software automatically converts scanned text to editable text (if installed)• Twain-complia

PlasticsPlastic parts over 25 grams are marked according to international standards that enhance the abilityto identify plastics for recycling purpose

Disposal of waste equipment by users in private households in the European UnionDisposal of Waste Equipment by Users in Private Households in the Euro

Regulatory noticesThe HP All-in-One meets product requirements from regulatory agencies in your country/region.This section contains the following top

VCCI (Class B) compliance statement for users in JapanNotice to users in Japan about the power cordNoise emission statement for GermanyGeräuschemissio

HP Deskjet F4200 All-in-One Series declaration of conformityRegulatory notices 213Technical information

Chapter 14214 Technical informationTechnical information

IndexSymbols/Numerics10 x 15 cm photo paperload 262 pages on 1, print 454 pages on 1, print 454 x 6 inch (10 x 15 cm)borderless photosprint 384 x 6 in

ink levels, check 63ink suppliespurchase 75ink, removing ink from skin andclothing 74ink-backup mode 67install software, troubleshoot 77invalid file n

incorrect 186low ink 117low on ink 179missing 186non-HP ink 178order 75part names 62previously used 179replace 64store 67tips 89print qualitysmeared i

Chapter 520 Connection informationConnection information

218Index

6 Load originals and load paperYou can load many different types and sizes of paper in the HP All-in-One, including letteror A4 paper, photo paper, tr

This section contains the following topics:•Recommended papers for printing and copying•Recommended papers for printing only•Papers to avoidRecommende

To order HP papers and other supplies, go to www.hp.com/buy/supplies. If prompted,choose your country/region, follow the prompts to select your produc

• Highly textured stock, such as linen. It might not print evenly, and the ink can bleedinto these papers.• Extremely smooth, shiny, or coated papers

To load full-size paper1. Pull out the tray extension.NOTE: When you use legal-size paper, leave the tray extender closed.2. Slide the paper-width gui

4. Insert the stack of paper into the input tray with the short edge forward. Ensure thatthe side you want to print on faces down. Slide the stack of

To load photo paper in the input tray1. Remove all paper from the input tray.2. Insert the stack of photo paper into the far-right side of the input t

Contents1 HP Deskjet F4200 All-in-One Series Help...72 HP All-in-One overv

To load index cards in the input tray1. Remove all paper from the input tray.2. Insert the stack of cards vertically (short edge facing outwards), wit

To load envelopes1. Remove all paper from the input tray.2. Insert one or more envelopes into the far-right side of the input tray, with the envelopef

For best results, set the paper type before copying or printing.Related topics•“Load photo paper” on page 26•“Set the paper type for printing” on page

7 Print from your computerThe HP All-in-One can be used with any software application that allows printing. Youcan print a range of projects, such as

Make the HP All-in-One the default printerYou can set the HP All-in-One as the default printer to use from all software applications.This means that t

the Size list to see if a defined paper size already exists for the type of paper you areusing.Paper type Suggested paper size settingsCopier, multi-p

To view the print resolution1. Make sure you have paper loaded in the input tray.2. On the File menu in your software application, click Print.3. Make

4. Click the button that opens the Properties dialog box.Depending on your software application, this button might be called Properties,Options, Print

To preview your print job1. Make sure you have paper loaded in the input tray.2. On the File menu in your software application, click Print.3. Make su

• Fast/Economical printing: Produce draft-quality printouts quickly.• Presentation printing: Print high-quality documents, including letters andtransp

Perform special print jobs...38Print a borderles

To delete a printing shortcut1. On the File menu in your software application, click Print.2. Make sure the product is the selected printer.3. Click t

To print a borderless image1. Remove all paper from the input tray.2. Place the photo paper print side down on the right side of the input tray.3. On

3. Make sure the product is the selected printer.4. Click the button that opens the Properties dialog box.Depending on your software application, this

6. In the Basic Options area, select the appropriate photo paper type from the PaperType drop-down list.7. In the Resizing Options area, click the app

5. Click the Advanced tab.6. In the Printer Features area, select Enabled from the Maximum dpi drop-down list.7. Click the Features tab.8. In the Pape

• For binding on the side like a book or magazine, click to clear the Flip PagesUp check box.This causes the odd and even pages of your document to pr

6. In the Paper saving options area, select Manual from the Two-sided printing drop-down list.7. Select the binding edge from the Booklet layout is li

Figure 7-2 Right-edge binding for right-to-left languages1357911Print multiple pages on a single sheetYou can print up to 16 pages on a single sheet o

4. Click the button that opens the Properties dialog box.Depending on your software application, this button might be called Properties,Options, Print

4. Click the button that opens the Properties dialog box.Depending on your software application, this button might be called Properties,Options, Print

Hardware setup troubleshooting...77The product will not tu

Print on transparenciesFor the best results, HP recommends you use HP transparency products with the HP All-in-One.To print on transparencies1. Load t

Print a posterYou can create a poster by printing a document on multiple pages. The HP All-in-Oneprints dotted lines on some pages to indicate where t

To print a Web page1. Make sure you have paper loaded in the input tray.2. On the File menu in your Web browser, click Print.TIP: For best results, se

4. Select the print job you want to cancel.5. On the Document menu, click Cancel Printing or Cancel, or press the Delete keyon your keyboard.It can ta

To resume a print job from the computer (Windows 2000 users)1. On the Windows taskbar, click Start, point to Settings, and then click Printers.2. Doub

8 Use the copy featuresThe HP All-in-One allows you to produce high-quality color and black-and-white copieson a variety of paper types.To make copies

NOTE: Closing the HP Digital Imaging Monitor icon in the Windows system traycan cause the HP All-in-One to lose some of its functionality. If this hap

9 Use the scan featuresScanning is the process of converting text and pictures into an electronic format for yourcomputer. You can scan almost anythin

computer, look for the HP Digital Imaging Monitor icon in the system tray at the lowerright side of the screen, near the time.NOTE: Closing the HP Dig

Edit a scanned imageYou can edit a scanned image, such as a photo or graphic, using the software youinstalled with the HP All-in-One. Using this softw

Scan troubleshooting...125Scan fails...

Chapter 958 Use the scan featuresScan

10 Maintain the HP All-in-OneThe HP All-in-One requires little maintenance. Sometimes you might want to clean theglass and lid backing to remove surfa

3. Dry the glass with a dry, soft, lint-free cloth to prevent spotting.4. Plug in the power cord, and then turn on the product.Clean the lid backingMi

4. If further cleaning is needed, repeat the previous steps using isopropyl (rubbing)alcohol, and wipe the backing thoroughly with a damp cloth to rem

plastic tape has not been removed from the print cartridges, the print cartridges are lowon ink, or the print carriage is blocked.This section contain

NOTE: Handle the print cartridges carefully. Dropping or jarring cartridges can causetemporary printing problems, or even permanent damage.Check the e

options are available for your printer. Standard and value choices use the same cartridgeselection numbers.Choose original HP cartridges for how you p

If you are replacing the black print cartridge, remove the print cartridge from the sloton the right.1 Print cartridge slot for the tri-color print ca

7. Slide the new print cartridge at a slight upward angle into the empty slot. Then gentlypush on the upper part of the print cartridge forward until

10. Press the Resume button.The product aligns the print cartridges. Recycle or discard the print cartridgealignment sheet.Related topics•“Check the e

Environmental product stewardship program...208Paper use...

• When you remove a print cartridge from the product, store it in an airtight plasticcontainer to prevent the ink from drying out.• Keep all unused pr

5. Load the print cartridge alignment sheet print side down on the right front corner ofthe glass.6. In the HP Solution Center, click Home, and then c

Make sure you have the following materials available:• Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart orleave f

7. Clean only the copper-colored contacts. Allow the print cartridges to dry forapproximately ten minutes.1 Copper-colored contacts2 Ink nozzles (do n

Clean the area around the ink nozzlesIf the HP All-in-One is used in a dusty environment, a small amount of debris mightaccumulate inside the device.

6. Clean the face and edges around the ink nozzle area with the swab, as shown below.1 Nozzle plate (do not clean)2 Face and edges around the ink nozz

Remove ink from your skin and clothingFollow these instructions to remove ink from your skin and clothing:Surface RemedySkin Wash the area with an abr

11 Shop for ink suppliesFor a list of print cartridge numbers, see the printed documentation that came with theHP All-in-One. You can also use the sof

Chapter 1176 Shop for ink suppliesShop for ink supplies

12 TroubleshootingThis section contains the following topics:•View the Readme file•Hardware setup troubleshooting•Software installation troubleshootin

6Contents

This section contains the following topics:•The product will not turn on•I connected the USB cable, but I am having problems using the HP All-in-One w

• Test the power outlet to make sure it is working. Plug in an appliance that youknow works, and see if the appliance has power. If not, then there mi

Solution 5: Contact HP support for serviceSolution: If you have completed all of the steps provided in the previous solutionsand are still having a pr

After setting up the product, it does not printSolution:• Look at the On button located on the product. If it is not lit, the product is turnedoff. Ma

• Check other printers or scanners. You might need to disconnect older productsfrom your computer.• Try connecting the USB cable to another USB port o

A red X appears on the USB connect promptSolution: Verify that the product is set up properly, and then try to re-establish theconnection.To retry the

Some of the buttons are missing in the HP Solution CenterSolution: If the appropriate icons and buttons for your product do not appear in theHP Soluti

For more information, see:“Uninstall and reinstall the software” on page 85Cause: The installation might not be complete.Uninstall and reinstall the s

When the software installation is complete, the HP Digital Imaging Monitor icon appearsin the Windows system tray.To verify that the software is prope

If the jammed paper is not in the rear rollers, check the front access door. Occasionallysmall media jams may not be reachable from the rear access do

1 HP Deskjet F4200 All-in-One Series HelpFor information about the HP All-in-One, see:•“HP All-in-One overview” on page 9•“Find more information” on p

2. Gently pull out any paper that might have jammed.CAUTION: If the paper tears when you are removing it, check for torn piecesof paper that might be

Try the following:•Information on print cartridges•Resolving print cartridge problems•Resolving print cartridge error messagesInformation on print car

Resolving print cartridge problemsMany problems can be resolved with the following procedures. If you receive a specificerror message about the print

NOTE: In the procedures below, the problem cartridge is identified by the blinkinglight. The light on the left blinks when the tri-color print cartrid

If this did not solve the issue, try the next solution.Solution 2: Clean the print cartridge contactsSolution: If the print cartridge selection number

Print quality troubleshootingIf you are having problems with print quality, try the solutions in this section and observethe following guidelines.To t

7. Evaluate the self-test report.If the self-test report shows a defect, try the following:• Clean the print cartridges automatically. For more inform

HP recommends that you use genuine HP print cartridges. Genuine HP printcartridges are designed and tested with HP printers to help you easily produce

For more information, see:•“Recommended papers for printing and copying” on page 22•“Information on paper” on page 88Cause: The wrong kind of paper wa

If this did not solve the issue, try the next solution.Solution 6: Clean the print cartridgesSolution: Print a self-test report to determine if there