Hp LaserJet 5000 Printer series User Manual

Copyright© 2001Hewlett-Packard Co.HP LaserJet 5000, 5000 N, and 5000 GN Printers User's GuideHP LaserJet 5000, 5000 N,and 5000 GN PrintersUser&ap

viii Contents EN3 Printer MaintenanceOverview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Managing the Ton

88 Chapter 4: Problem Solving EN69.x PRINTER ERRORA temporary printing error occurred.Turn the printer off, and then turn the printer on.If this mes

ENChapter 4: Problem Solving 89Correcting Output Quality ProblemsUse the examples below to determine which output quality problem you are experiencin

90 Chapter 4: Problem Solving ENLight Print or FadeToner SpecksDropoutsLinesGray BackgroundToner SmearLoose TonerRepeating DefectsMisformed Characte

ENChapter 4: Problem Solving 91Determining Printer ProblemsTroubleshooting FlowchartIf the printer is not responding properly, use the flowchart to d

92 Chapter 4: Problem Solving EN 2 Can you print a configuration page?YESGo to step 3.Print a configuration page to verify that the printer is feed

ENChapter 4: Problem Solving 933 Can you print from a software application?YESGo to step 4Print a short document from a software application.The job

94 Chapter 4: Problem Solving EN4 Does the job print as expected? (Continued on the following page.)Print is garbledor only aportion of the page pri

ENChapter 4: Problem Solving 95Does the job print as expected? (continued)YESGo to step 5.The print job is not formatted correctly.Pages arenot fedco

96 Chapter 4: Problem Solving EN5 Does the printer select the proper trays, output locations, and paper handling accessories? YESFor other problems,

ENChapter 4: Problem Solving 97Troubleshooting Flowchart for Macintosh Users 1 Can you print from a software application?YESGo to step 2.Print a sh

ENContents ixPrinter Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-14Physical Dimensions . . . . . . . . . . . . . .

98 Chapter 4: Problem Solving EN 2 Does the job print as expected?YESFor other problems, check the Contents, the Index, the printer software help, o

ENChapter 4: Problem Solving 99Selecting an Alternate PPD1Open the Chooser from the Apple menu. 2Click the LaserWriter icon.3If you are on a network

100 Chapter 4: Problem Solving ENChecking the Printer’s ConfigurationFrom the printer’s control panel, you can print pages that give details about t

ENChapter 4: Problem Solving 101Configuration PageUse the configuration page to view current printer settings, to help troubleshoot printer problems,

102 Chapter 4: Problem Solving EN Figure 24 Sample Configuration Page1Printer InformationLists the serial number, HP JetSend IP addresses, page coun

ENChapter 4: Problem Solving 103PCL or PS Font ListUse the font lists to see which fonts are currently installed in the printer. (The font lists also

104 Chapter 4: Problem Solving EN

ENChapter 5: Service and Support 1055Service and SupportHewlett-Packard Warranty Statement1HP warrants HP hardware, accessories, and supplies against

106 Chapter 5: Service and Support EN6 Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b)

ENChapter 5: Service and Support 107Limited Warranty for Toner Cartridge LifeNoteThe warranty below applies to the toner cartridge that came with thi

x Contents EN

108 Chapter 5: Service and Support ENService Information FormWHO IS RETURNING THE EQUIPMENT?Date:Person to contact: Phone: ( )Alternate contact:

ENChapter 5: Service and Support 109HP Software License TermsATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BEL

110 Chapter 5: Service and Support ENWorldwide Country/Region Sales and Service OfficesWorldwide Country/Region Sales and Service Offices Before cal

ENChapter 5: Service and Support 111Greece:Hewlett-Packard Hellas62, Kifissias AvenueGR-15125 MaroussiPhone: (30) (1) 689-6411Fax: (30) (1) 689-6508H

112 Chapter 5: Service and Support ENNorway:Hewlett-Packard Norge A/SPostboks 60 SkøyenDrammensveien 169N-0212 OsloPhone: (47) 2273-5600Fax: (47) 22

ENSpecifications A-1ASpecificationsOverviewThis appendix includes:•Paper specifications•Printer specifications•Cable specifications

A-2 Specifications ENPaper SpecificationsHP LaserJet printers produce excellent print quality. This printer accepts a variety of media, such as cut-s

ENSpecifications A-3Supported Sizes and Weights of PaperTray 1 Dimensions11. The printer supports a wide range of paper sizes. Check the printer softw

A-4 Specifications ENTray 2 or Optional 250-Sheet TrayDimensions11. The printer supports a wide range of media sizes. Check the printer software for

ENSpecifications A-5500-Sheet Tray (Optional)Dimensions11. The printer supports a wide range of media sizes. Check the printer software for supported

ENChapter 1: Printer Basics 11Printer BasicsOverviewCongratulations on your purchase of an HP LaserJet 5000 series printer. If you have not done so,

A-6 Specifications ENSupported Types of PaperThe printer supports the following types of paper:Optional Duplex Printing Accessory (duplexer)Dimension

ENSpecifications A-7Guidelines for Using PaperFor best results, use conventional 20 lb (75 g/m2) paper. Make sure the paper is of good quality, and fr

A-8 Specifications ENPaper Weight Equivalence TableUse this table to determine approximate equivalent points in weight specifications other than U.S.

ENSpecifications A-9LabelsCautionTo avoid damaging the printer, use only labels recommended for use in laser printers.If you have problems printing la

A-10 Specifications ENVellumVellum is special lightweight paper similar to parchment. Print vellum from Tray 1 only, and open the rear output bin. Do

ENSpecifications A-11Envelopes with Double-Side-SeamsDouble-side-seam construction has vertical seams at both ends of the envelope rather than diagona

A-12 Specifications ENEnvelope MarginsThe following table gives typical address margins for a Commercial #10 or DL envelope.NoteFor the best print qu

ENSpecifications A-13Card Stock Construction•Smoothness: 36-53 lb (135-199 g/m2) card stock should have a smoothness rating of 100-180 Sheffield. 16-3

A-14 Specifications ENPrinter SpecificationsPhysical DimensionsFigure A-2 HP LaserJet 5000 Printer Dimensions (top and side views)11.9 in (30.3 cm)

ENSpecifications A-15Figure A-3 HP LaserJet 5000 N/5000 GN Printer Dimensions (top and side views)24.6 in (62.5 cm)6.1 in (15.5 cm)24.4 in (62.0 cm)

2 Chapter 1: Printer Basics ENPrinter Features and BenefitsMany of the printer’s features and benefits are outlined below. Specific chapters contain

A-16 Specifications ENFigure A-4 Maximum Accessories Configuration (top and side views)Printer Weight (Without Toner Cartridge)•HP LaserJet 5000 pr

ENSpecifications A-17Environmental SpecificationsElectrical SpecificationsPrinter State Power Consumption (average, in watts)Printing 325StandbyPowerS

A-18 Specifications ENAcoustic Emissions (Per ISO 9296)General SpecificationsPrinter State Sound Power11. You might want to install printers with sou

ENSpecifications A-19Serial Cable SpecificationsSerial communication is simply the transmission of data one bit at a time. With just one bit to transm

A-20 Specifications ENHewlett-Packard offers the following serial cables and adapter for use with the printer:With the C2809A serial cable adapter in

ENSpecifications A-21DB-9 Serial Cable Pin OutsDB-25 Serial Cable Pin OutsNoteThe pin outs for the computer end are typical pin numbers. The actual pi

A-22 Specifications EN

ENControl Panel Menus B-1BControl Panel MenusOverviewYou can perform most routine printing tasks from the computer through the printer driver or softw

B-2 Control Panel Menus ENInformation MenuThis menu contains printer information pages that give details about the printer and its configuration. To

ENControl Panel Menus B-3Paper Handling MenuWhen paper handling settings are correctly configured through the control panel, you can print by choosing

ENChapter 1: Printer Basics 3ExpandabilityAbility to grow with the printing needs of workgroups:•3 built in DIMM slots for memory expansion.•Availabl

B-4 Control Panel Menus ENMANUAL FEED=OFF OFFONFeed the paper manually from Tray 1, rather than automatically from a tray. When MANUAL FEED=ON and Tr

ENControl Panel Menus B-5Print Quality MenuSome items in this menu can be accessed from a software application, or from the printer driver (if the app

B-6 Control Panel Menus ENECONOMODE=OFF OFFONTurn EconoMode on (to save toner) or off (for high quality).EconoMode creates draft-quality printing by

ENControl Panel Menus B-7Printing MenuSome items in this menu can be accessed from a software application, or from the printer driver (if the appropri

B-8 Control Panel Menus ENX DIMENSION=12.28 INCHES(110V printers)or312 MILLIMETERS(220V printers)3.00 to 12.28 INCHES(110V printers)or76 to 312 MILLI

ENControl Panel Menus B-9PCL FONT POINT SIZE=12.004.00 to 999.75This item might not appear, depending on the font selected. Press [-Value+] once to ch

B-10 Control Panel Menus ENConfiguration MenuItems in this menu affect the printer’s behavior. Configure the printer according to your printing needs

ENControl Panel Menus B-11RESOURCE SAVE=OFFOFFONAUTODedicate printer memory to save each language’s permanent resources. (You might need to add memory

B-12 Control Panel Menus ENPAGE PROTECT=AUTOAUTOONThis item appears only after a 21 PAGE TOO COMPLEX, PRESS GO TO CONTINUE message displays (page 84)

ENControl Panel Menus B-13MOPIER MODE=STANDARDSTANDARDENHANCEDOFFDetermine how the mopier functions behave. This item appears only when there is at le

4 Chapter 1: Printer Basics ENPrinter InformationThis printer can be purchased in three configurations, as described below.ConfigurationsHP LaserJet

B-14 Control Panel Menus ENJAM RECOVERY=AUTOAUTOONOFFDetermine how the printer behaves when a paper jam occurs.AUTO: The printer automatically select

ENControl Panel Menus B-15I/O MenuItems in the I/O (input/output) Menu affect the communication between the printer and the computer.I/O Menu Item Val

B-16 Control Panel Menus ENPARALLEL HIGHSPEED=YESYESNOSelect the speed at which data is transmitted to the printer.YES: The printer accepts faster pa

ENControl Panel Menus B-17SERIAL BAUD RATE=96003006001200240048009600192003840057600115200Select the printer’s baud rate (speed at which information i

B-18 Control Panel Menus ENEIO Menu (5000 N/5000 GN)EIO (enhanced input/output) Menus depend on the particular accessory product installed in an EIO

ENControl Panel Menus B-19CFG TCP/IP=NO NOYESNO: The TCP/IP Menu is not accessible.YES: The TCP/IP Menu appears. In the TCP/IP Menu, you can specify B

B-20 Control Panel Menus ENResets MenuUse this menu with caution. You can lose buffered page data or printer configuration settings when you select t

ENPrinter Memory and Expansion C-1CPrinter Memory and ExpansionOverviewThe printer has three dual in-line memory module (DIMM) slots for upgrading wit

C-2 Printer Memory and Expansion ENInstalling MemoryCautionStatic electricity can damage dual in-line memory modules (DIMMs). When handling DIMMs, ei

ENPrinter Memory and Expansion C-36Slide the formatter board back into the printer and tighten the two screws.7If an optional duplexer is installed, r

ENChapter 1: Printer Basics 5A variety of configurations are possible with the optional trays: Figure 1 Optional Tray Configurations NoteA duplexer

C-4 Printer Memory and Expansion ENIf an optional duplexer is installed:1 Slide the rear section of the duplexer away from the printer.2 Remove the r

ENPrinter Memory and Expansion C-5Checking Memory InstallationFollow this procedure to verify that DIMMs are installed correctly:1Check that the print

C-6 Printer Memory and Expansion ENAdjusting Memory SettingsResource SavingResource Saving allows the printer to keep downloaded resources (permanent

ENPrinter Memory and Expansion C-7I/O BufferingTo allow the computer to continue working without waiting for the print job to finish queuing, the prin

C-8 Printer Memory and Expansion ENInstalling EIO Cards/Mass StorageTurn off the printer before installing the EIO card or mass storage device.See Fi

ENPrinter Commands D-1DPrinter CommandsOverviewMost software applications do not require you to enter printer commands. See your computer and software

D-2 Printer Commands ENUnderstanding PCL Printer Command SyntaxBefore using printer commands, compare these characters: Many printer commands use the

ENPrinter Commands D-3Combining Escape SequencesEscape sequences may be combined into one escape sequence string. There are three important rules to f

D-4 Printer Commands ENSelecting PCL FontsPCL printer commands for selecting fonts can be found on the PCL Font List (page 103). A sample section is

ENPrinter Commands D-5Common PCL Printer Commands Common PCL Printer Commands Function Command Options (#)Job Control CommandsReset?En/aNumber of Copi

6 Chapter 1: Printer Basics ENPrinter Parts and LocationsFigure 2 Printer Parts (front and rear views)Control panel and displayPaper stopTop output

D-6 Printer Commands ENPage Control Commands (Continued)Top Margin?&l#E# = number of linesText Length (bottom margin)?&l#F# = number of lines

ENPrinter Commands D-7Font SelectionSymbol Sets2?(#8U = HP Roman-8 Symbol Set10U = IBM Layout (PC-8) (code page 437) Default Symbol Set12U = IBM Layou

D-8 Printer Commands EN

ENRegulatory Information E-1ERegulatory InformationFCC RegulationsThis equipment has been tested and found to comply with the limits for a Class B dig

E-2 Regulatory Information ENEnvironmental Product StewardshipProtecting the EnvironmentHewlett-Packard Company is committed to providing quality pro

ENRegulatory Information E-3The design of the printer facilitates the recycling of:Plastics Europe Only: Plastic parts have material identification ma

E-4 Regulatory Information ENThe diagram below represents how HP LaserJet toner cartridges are recycled: Printer and PartsU.S. Only: HP’s Hardware Re

ENRegulatory Information E-5Paper Europe Only: The printer is suited for the use of recycled papers when the paper meets the guidelines outlined in th

E-6 Regulatory Information ENToner Material Safety Data SheetThe Toner Material Safety Data Sheet can be obtained by calling your local HP FIRST numb

ENRegulatory Information E-7Declaration of Conformityaccording to ISO/IEC Guide 22 and EN45014Manufacturer's Name:Hewlett-Packard CompanyManufact

ENChapter 1: Printer Basics 7Accessories and SuppliesYou can increase the capabilities of the printer with optional accessories and supplies.NoteUse

E-8 Regulatory Information ENSafety StatementsLaser Safety StatementThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug A

E-9 Regulatory Information ENLaser Statement for FinlandLASERTURVALLISUUSLUOKAN 1 LASERLAITEKLASS 1 LASER APPARATHP LaserJet 5000, 5000 N, 5000 GN -l

E-10 Regulatory Information EN

ENGlossary 1Glossaryadjustable tray A paper tray that is able to adapt to more than one size of media. All trays used in the printer are adjustable.DI

2Glossary ENprinter software Any or all of the software shipped with the printer. The printer is packaged with a compact disc containing the software

ENIndex 1IndexNumerics1200 dpi B-5250-sheet traylocating 6ordering 8paper specifications A-42-sided printingguidelines 36with duplex printing accessor

2 Index ENConfigure Fuser Mode Menu setting B-4configuringduplex printing accessory 35duplexing print options 39printer driver 17connectors, locating

ENIndex 3event log, displayed on configuration page 102example configuration page 102expandable memory, specifications A-18expanding memory C-2–C-5ext

4 Index ENJob Cancel key, see Cancel Job keyJobMonitor, see HP JobMonitorKkeys, control panel 12Llabelsclearing repeated jams 78guidelines 44, 45prin

ENIndex 5OS/2 printer drivers 16output areas, clearing paper jams 75output bin 26–28output locations, troubleshooting 96Override A4 With Letter settin

8 Chapter 1: Printer Basics ENOrdering InformationUse only accessories specifically designed for this printer. To order an accessory, contact an HP-

6 Index ENoutput bins 26–28overriding control panel settings 17parts and location 6PCL commands D-5–D-7physical dimensions A-14relative humidity A-18

ENIndex 7Select key 12selectingalternate PPD 99default printer language B-10output location 26–28printer driver 16serial adapter, ordering 9serial and

8 Index ENusing configuration page 101TrueType fonts 191200 dpi B-5250-sheet traylocating 6ordering 8paper specifications A-42-sided printing 35–392-

Copyright© 2002Hewlett-Packard Co.HP LaserJet 5000, 5000 N, and 5000 GN Printers User's GuideHP LaserJet 5000, 5000 N,and 5000 GN PrintersUser&ap

ENChapter 1: Printer Basics 9Memory, Fonts, and Mass StorageDual In-line Memory Module (DIMM)Boosts the ability of the printer to handle large print

10 Chapter 1: Printer Basics ENDocumentationHP LaserJet Printer Family Paper Specification GuideA guide to using paper and other print media with HP

ENChapter 1: Printer Basics 11Control Panel LayoutThe printer’s control panel consists of the following:Figure 4 Control Panel LayoutControl Panel

12 Chapter 1: Printer Basics ENControl Panel KeysKey Function[Go] • Places the printer either online or offline.• Prints any data residing in the p

ENChapter 1: Printer Basics 13Control Panel MenusFor a complete list of control panel items and possible values, see page B-1.Press [Menu] for access

14 Chapter 1: Printer Basics ENPrinter SoftwareThe printer comes with helpful software on a compact disc. See the getting started guide for installa

ENChapter 1: Printer Basics 15Printer DriversPrinter drivers access the printer features and allow the computer to communicate with the printer (via

16 Chapter 1: Printer Basics ENAdditional DriversYou can obtain the following printer drivers by downloading them from the Internet, or by requestin

ENChapter 1: Printer Basics 17Software for WindowsUse the Typical Install or Custom Install option to install the HP software. (This includes several

HP LaserJet 5000, 5000 N, and 5000 GN PrintersUser's Guide

18 Chapter 1: Printer Basics ENChoose the Right Printer Driver for Your NeedsChoose a printer driver based on the way you use the printer.•Use the P

ENChapter 1: Printer Basics 19HP ToolBoxAccess HP ToolBox from a printer icon on the desktop in Windows 3.1x or on the Windows 95 and Windows NT 4.0

20 Chapter 1: Printer Basics ENHP JetSend Communications TechnologyHP JetSend can be installed through an installer on the compact disc. HP JetSend

ENChapter 1: Printer Basics 21Software for Macintosh ComputersPostScript Printer Description Files (PPDs)PPDs, in combination with the LaserWriter dr

22 Chapter 1: Printer Basics ENSoftware for NetworksHP JetAdminHP JetAdmin should be installed only on the network administrator’s computer. HP JetA

ENChapter 1: Printer Basics 23HP Web JetAdminThis web-based HP JetAdmin software should be installed on a web server. The following systems are suppo

24 Chapter 1: Printer Basics EN

ENChapter 2: Printing Tasks 252Printing TasksOverviewThis chapter presents basic printing tasks, such as:•Selecting the output bin.•Loading the trays

26 Chapter 2: Printing Tasks ENSelecting the Output BinThe printer has two output locations: the rear output bin and the top output bin. To use the

ENChapter 2: Printing Tasks 27Printing to the Top Output BinThe top output bin collects paper face-down, in correct order. The top output bin should

Hewlett-Packard Company11311 Chinden BoulevardBoise, Idaho 83714© Copyright Hewlett-Packard Company 2002All Rights Reserved. Reproduction, adaptation,

28 Chapter 2: Printing Tasks ENPrinting to the Rear Output BinThe printer always prints to the rear output bin if it is open. Paper comes out of the

ENChapter 2: Printing Tasks 29Adjust the Paper StopFor printing stacks of large paper only, the paper stop on the top output bin prevents long paper

30 Chapter 2: Printing Tasks ENLoading Tray 1NoteTo avoid paper jams, do not load trays while the printer is printing.Tray 1 is a multi-purpose tray

ENChapter 2: Printing Tasks 31Loading Tray 2/Optional 250-Sheet TrayThe following instructions are for loading Tray 2 or an optional 250-sheet paper

32 Chapter 2: Printing Tasks EN5 Align the rear guide with the desired paper size. With the guide angled slightly toward the front of the tray, inse

ENChapter 2: Printing Tasks 33Loading the 500-Sheet Tray (Optional)The following instructions are for loading standard sizes in a 500-sheet tray (opt

34 Chapter 2: Printing Tasks EN6a When loading a full stack of media, continue to step 6B. Otherwise, proceed to step 7.6b Align the tension lever u

ENChapter 2: Printing Tasks 35Printing Both Sides of Paper (Optional Duplexer)The printer can automatically print on both sides of paper with an opti

36 Chapter 2: Printing Tasks ENGuidelines for Printing Both Sides of PaperCautionDo not print on both sides of labels, transparencies, envelopes, ve

ENChapter 2: Printing Tasks 37Separating the Printer from the DuplexerBefore you lift the printer, always separate the printer from the duplexer.1Sli

EN iiiTake a look at all that HP Support has to offer!Thank you for your purchase. Along with your product, you receive a variety of support services

38 Chapter 2: Printing Tasks ENPaper Orientation for Printing Both Sides of PaperThe duplexer prints the second side of paper first, so paper such a

ENChapter 2: Printing Tasks 39Layout Options for Printing Both Sides of PaperThe four print orientation options are shown below. These options can be

40 Chapter 2: Printing Tasks ENPrinting Special PaperSpecial paper includes letterhead, prepunched (including 3-hole punched), envelopes, labels, tr

ENChapter 2: Printing Tasks 41Paper OrientationFigure 12 Paper Orientation for Tray 1•Load letter, A4, A5, Executive, and B5 paper with the side-to

42 Chapter 2: Printing Tasks ENPrinting EnvelopesMany types of envelopes can be printed from Tray 1. (Up to 10 can be stacked in the tray.) Printing

ENChapter 2: Printing Tasks 43Loading Envelopes in Tray 11Open Tray 1 and pull out the tray extension. If the envelopes are longer than 9 inches (229

44 Chapter 2: Printing Tasks ENPrinting LabelsUse only labels recommended for use in laser printers. Multi-thickness labels and labels that do not s

ENChapter 2: Printing Tasks 45Do not:CautionFailure to follow these instructions can damage the printer.•Do not load the trays to capacity because la

46 Chapter 2: Printing Tasks ENPrinting TransparenciesUse only transparencies recommended for use in laser printers. For transparency specifications

ENChapter 2: Printing Tasks 47Printing Rotated PaperThe printer can print letter, A4, A5, Executive, and B5 (JIS) in a rotated orientation (short-edg

iv ENHP Service Agreements:Call (1) (800) 446-0522 (U.S.) or (1) (800) 268-1221 (Canada).HP FIRST: HP FIRST Fax will deliver detailed troubleshootin

48 Chapter 2: Printing Tasks EN500-Sheet Tray:1 Rotate the dial inside the front of the tray to the correct paper size.2 From the Paper Handling Men

ENChapter 2: Printing Tasks 49Printing Full-Bleed ImagesFull-bleed images extend from edge to edge of the page. To achieve this effect, use larger pa

50 Chapter 2: Printing Tasks ENPrinting Cards, Custom-Size and Heavy PaperCustom-size paper can be printed from Tray 1 or the optional 500-sheet tra

ENChapter 2: Printing Tasks 51Loading Custom-Size Paper in the 500-Sheet TrayThe following instructions are for loading custom-sizes in a 500-sheet t

52 Chapter 2: Printing Tasks EN6a When loading a full stack of media, continue to step 6B. Otherwise, proceed to step 7.6b Align the tension lever u

ENChapter 2: Printing Tasks 53Guidelines for Printing Custom-Size Paper•Do not attempt to print on paper smaller than 3 inches (76 mm) wide or 5 inch

54 Chapter 2: Printing Tasks ENIf the settings are not available from the software, set the custom paper size from the control panel:1 From the Prin

ENChapter 2: Printing Tasks 55Printing VellumVellum is special lightweight paper similar to parchment. Print vellum from Tray 1 only, and open the re

56 Chapter 2: Printing Tasks ENAdvanced Printing TasksThis section will help you take full advantage of the printer’s features. These tasks are “adv

ENChapter 2: Printing Tasks 57Printing the First Page on Different PaperFrom the PCL 6 printer driver, you can choose to print the first page of a do

EN vCustomer Support Options WorldwideThe service and support chapter of this user’s guide contains worldwide sales and service addresses and phone nu

58 Chapter 2: Printing Tasks ENCustomizing Tray 1 OperationCustomize Tray 1 to fit your printing needs.The printer can be set to print from Tray 1 a

ENChapter 2: Printing Tasks 59Manually Feeding Paper from Tray 1The Manual Feed feature allows you to print on special paper from Tray 1, such as env

60 Chapter 2: Printing Tasks ENPrinting by Type and Size of PaperYou can configure the printer to select paper by type (such as plain or letterhead)

ENChapter 2: Printing Tasks 61NoteThe type and size settings can also be configured from HP JetAdmin for networked printers. See the printer software

62 Chapter 2: Printing Tasks EN

ENChapter 3: Printer Maintenance 633Printer MaintenanceOverviewThis chapter explains basic printer maintenance.•Managing the toner cartridge.•Cleanin

64 Chapter 3: Printer Maintenance ENManaging the Toner CartridgeHP Policy on Non-HP Toner CartridgesHewlett-Packard Company cannot recommend use of

ENChapter 3: Printer Maintenance 65Continue Printing When Toner is LowWhen toner is low, the printer’s control panel displays the TONER LOW message.•

66 Chapter 3: Printer Maintenance ENRedistributing the Toner (continued)1Open the top cover. 2Remove the toner cartridge from the printer. WARNING!A

ENChapter 3: Printer Maintenance 67Cleaning the PrinterTo maintain print quality, follow the cleaning procedure (on the following page) every time th

vi EN

68 Chapter 3: Printer Maintenance ENCleaning the PrinterBefore beginning these steps, turn the printer off and unplug the power cord.1Open the top c

ENChapter 3: Printer Maintenance 69Using the Printer Cleaning PageIf toner specks appear on the front or back side of your print jobs, follow the pro

70 Chapter 3: Printer Maintenance EN

ENChapter 4: Problem Solving 714Problem SolvingOverviewThis chapter will help you to troubleshoot and solve printer problems.Clear paper jams:Occasio

72 Chapter 4: Problem Solving ENClearing Paper JamsIf the printer’s control panel displays a paper jam message, look for paper in the locations indi

ENChapter 4: Problem Solving 73Clearing Jams from the Input Tray AreasNoteTo remove paper from the Tray 1 area, slowly pull the paper out of the prin

74 Chapter 4: Problem Solving ENClearing Jams from the Top Cover Area1Open the top cover and remove the toner cartridge. CautionTo prevent damage to

ENChapter 4: Problem Solving 75Clearing Jams from the Output AreasNoteIf paper is jammed in the top output area, but most of the paper is still insid

76 Chapter 4: Problem Solving ENClearing Jams from the Optional DuplexerLook for jams in the following locations:The Tray 2 area:1Slide Tray 2 out o

ENChapter 4: Problem Solving 77The rear section of the duplexer:6From the rear of the printer, use the handles on both sides of the duplexer to slide

ENContents viiContents1 Printer BasicsOverview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Printer Feature

78 Chapter 4: Problem Solving ENSolving Repeated Paper JamsIf paper jams occur frequently, try the following:• Check all the paper jam locations. A

ENChapter 4: Problem Solving 79Understanding Printer MessagesThe following table explains messages that might display on the printer’s control panel.

80 Chapter 4: Problem Solving ENCHECK INPUT DEVICEalternates withPAPER PATH OPEN PLEASE CLOSE ITThe optional input tray cannot feed paper to the pri

ENChapter 4: Problem Solving 81FLASH IS WRITE PROTECTEDThe flash disk DIMM is protected, and no new files can be written to it.Disable the write prot

82 Chapter 4: Problem Solving ENMEMORY SETTINGS CHANGEDThe printer changed its memory settings because it did not have enough memory to use the prev

ENChapter 4: Problem Solving 83RAM DISK FILE SYSTEM IS FULLDelete files and then try again, or turn the printer off, and then turn the printer on to

84 Chapter 4: Problem Solving EN13.x PAPER JAM [LOCATION]Remove jammed paper from the specified location (page 72). Open and close the top cover to

ENChapter 4: Problem Solving 8522 SERIAL I/O BUFFER OVERFLOWalternates withPRESS GO TOCONTINUEToo much data was sent to the serial port.Make sure the

86 Chapter 4: Problem Solving EN41.xPRINTER ERROR alternates withPRESS GO TOCONTINUEA temporary printing error occurred.Press [Go]. The page contain

ENChapter 4: Problem Solving 8756.x, 57.x, 58.x, or 59.xPRINTER ERRORA temporary printing error occurred.Turn the printer off, and then turn the prin