Hp Deskjet D4363 Printer User Manual

HP Deskjet D4300 seriesWindows Help

Section DescriptionTroubleshooting Find a solution to a hardware or software problem.Shop for ink supplies Learn how to order supplies for the printer

4. Remove the rear access door. Press the handle to the right, and then pull out thedoor.5. Remove any paper that is inside the printer by pulling it

• Use a different type of paper.• Use only one type of paper in the input tray at a time.Printer ejects paperSolution: If the printer ejects the paper

If this did not solve the issue, try the next solution.Solution 3: Check the paperSolution: Check the paper loaded in the input tray and the print set

4. Click the button that opens the Printer Properties dialog box.Depending on your software application, this button might be called Properties,Option

Solution 4: Use the HP Paper Feed Cleaning KitSolution: Some Deskjet products require a special kit, called the HP Paper FeedCleaning Kit, to clean th

Solution 6: Contact HP support for serviceSolution: If you have completed all of the steps provided in the previous solutions,contact HP support for s

Check the printer propertiesOpen the Printer Properties dialog box and verify the following options:Tab SettingFeaturesSize: An appropriate paper size

Fading occurs near the edges of a photoIf fading occurs approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge of a photo,try the following solut

Image is printed at an angleSolution:Verify that no problem exists with the source image. For example, if you are printinga scanned image, verify that

Verify that the photo paper is not curled. If the photo paper is curled, place the paper ina plastic bag and gently bend it in the opposite direction

2 Special featuresCongratulations! The HP Deskjet is equipped with several exciting features:• Borderless printing: Use the entire page surface when p

If the printout has an unwanted border, try the following solutions:•Align print cartridges.• Open the Printer Properties dialog box, click the Featur

Print quality is poorThis section contains the following topics:•Wrong, inaccurate, or bleeding colors•Ink is not filling the text or graphics complet

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printerservice or repairs required as a result of using a non-HP supply will

If you are satisfied with the print quality, continue printing in ink-backup mode. Or,replace the missing print cartridge.For more information, see:•I

Ink is not filling the text or graphics completelyTry the following solutions if the ink is not filling the text or image completely so that itappears

Always make sure the paper you are printing on is flat. For best results when printingimages, use HP Premium Plus Photo Paper.For more information, se

Solution 2: Check the print quality settingSolution: Check the quality setting. Use a higher quality setting to increase theamount of ink used for pri

Solution 2: Check the print quality settingSolution: Check the quality setting. Use a higher quality setting to increase theamount of ink used for pri

Printouts are faded or have dull colorsTry the following solutions if the colors in your printout are not as bright and intense asyou expected.•Soluti

self-test report shows a problem, clean the print cartridges. If the problem persists,you might need to replace the print cartridges.For more informat

3 Get started• The printer at a glance•Buttons and lights•Paper trays•Print cartridges•Ink-backup modeThe printer at a glanceClick the links below to

Solution: HP recommends that you use HP Premium Papers or any other papertype that is appropriate for the product.Always make sure the paper you are p

Solution 1: Print on a page of plain paperSolution: Print one or several pages of plain paper to soak up any excess ink inthe product.To remove excess

Solution: Use TrueType or OpenType fonts to ensure that the product is able toprint smooth fonts. When selecting a font, look for the TrueType or Open

If parts of the document are still missing, the printer settings might be overridden bythe software program print settings. Select the appropriate pri

Front USB port lights are flashingSolution:1 Connection light2 Error lightState of the lights TaskConnection light and the Error light flash forfive s

A HP support• Ink cartridge warranty information• Support process•HP support by phoneInk cartridge warranty informationThe HP cartridge(s) warranty is

Phone support periodOne year of phone support is available in North America, Asia Pacific, and Latin America (includingMexico). To determine the durat

B Technical information• Printer specifications•Notice to Windows 2000 users•Environmental product stewardship program•Regulatory noticesPrinter speci

to a minimum while ensuring proper functionality and reliability. Dissimilar materials have beendesigned to separate easily. Fasteners and other conne

ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner,HP has determined that this product meets ENERGY STAR guideli

1 USB portButtons and lightsUse the printer buttons to turn the printer on and off, cancel a print job, and restart a job.The printer lights give you

Disposal of waste equipment by users in private households in the European UnionEnvironmental product stewardship program 127Technical information

Regulatory notices• FCC statement•Notice to users in Korea• VCCI (Class B) compliance statement for users in Japan•Notice to users in Japan about the

VCCI (Class B) compliance statement for users in JapanNotice to users in Japan about the power cordToxic and hazardous substance tableRegulatory notic

HP Deskjet D4300 Printer series declaration of conformityAppendix B130 Technical informationTechnical information

IndexAaccessibility 2after the support period 123aligning print cartridges 66Bbooklet printing 44borderless printing 104bound two-sided printing 57bri

other document printing 34other photo projects 32out of paper 98output tray 16Ppage order, setting 53paperfeed fails 118out of 98paper guide 16paper j

Ssaturation 30settings 61Share photos with family andfriends 32smeared ink 108Suppliesordering 72Ttest page, printing 49textjagged 118not filled in 11

134Index

Power button and lightUse the Power button to turn the printer on and off. It can take a few seconds for theprinter to turn on after you press the Pow

Resume button and lightThe Resume light flashes when an action is required, such as loading paper or clearinga paper jam. When the problem is solved,

The Ink Level lights show ink level information for each print cartridge, four for the tri-colorcartridge and four for the black/photo cartridge.1 Tri

Front USB port lightsTo transfer photos from a digital camera, external card reader, or USB flash drive, to yourcomputer, just plug the camera or othe

Unfold the paper traysTo unfold the paper trays1. Lower the input tray.2. Lower the output tray.3. Pull out the output-tray extension.Paper trays 15Ge

Input trayThe input tray holds paper or other media.1 Input trayPaper guidePrint on different sizes of media by sliding the paper guide to the right o

HP Deskjet D4300 Printer seriesHP Photosmart Software Help

To prevent paper from falling out of the output tray, pull out both sections of the output-tray extension. If you are printing in the Fast Draft mode,

4. Raise the output tray.5. Raise the input tray.Print cartridgesThree print cartridges can be used with the printer.1 Black print cartridge2 Tri-colo

Use print cartridgesThe print cartridges can be used in the following ways:• Everyday printing: Use the black and tri-color print cartridges for every

NOTE: When the printer operates in ink-backup mode, a message is displayed onscreen. If the message is displayed and two print cartridges are installe

4 Connect the printer• USBUSBThe printer connects to the computer with a universal serial bus (USB) cable.NOTE: For best printing performance, use a U

5 Print photos using the front USBportYou can transfer photos from a digital camera, external card reader, or USB flash driveto your computer, and the

To print from the front USB port1. Load photo paper into the printer.For instructions about loading photo paper, click one of the following options:•P

1 Connection light2 Error lightChapter 524 Print photos using the front USB portPrint photos using the front USBport

6 Print photosThe printer software offers several features that make printing digital photos easier andimprove photo quality.Learn how to print photos

• Open the file in a software program such as HP Photosmart Software and resize thephoto. Ensure that the size corresponds to the paper size that you

© 2007 Hewlett-Packard DevelopmentCompany, L.P.Hewlett-Packard CompanynoticesThe information contained in thisdocument is subject to change withoutnot

1. Open the photo in a software program that allows editing, such as HP PhotosmartSoftware.2. Open the Printer Properties dialog box.3. Click the Prin

4. Place the photo paper in the right side of the input tray. The side to be printed onshould face down and the short edge should point towards the pr

4. In the Printing Shortcuts list, click Photo Printing-with white borders, and thenselect the following options:• Print Quality: Normal or BestNOTE:

Photo print cartridgeThe photo print cartridge, when used in conjunction with the tri-color print cartridge,provides virtually grain-free photos. It o

To specify advanced color settings1. Open the Printer Properties dialog box.2. Click the Color tab, and then click the More Color Options button.The A

Storage• Keep unused photo paper in a sealed plastic bag. Store the packaged photo paperon a flat surface in a cool place.• When you are ready to prin

If you performed the default typical installation of the printer software, you also installedthe HP Photosmart Software. With HP Photosmart Software y

7 Print other documentsE-mail Documents Letters EnvelopesPostcards Hagaki cards Index cards LabelsTransparencies Brochures Greeting cards Booklets Po

5. Slide the paper guide firmly against the edge of the paper.6. Lower the output tray.Print1. Open the Printer Properties dialog box.2. Click the Pri

5. Slide the paper guide firmly against the edge of the paper.6. Lower the output tray.Print1. Open the Printer Properties dialog box.2. Click the Pri

Contents1Welcome...62

5. Slide the paper guide firmly against the edge of the paper.6. Lower the output tray.Print1. Open the Printer Properties dialog box.2. Click the Pri

5. Slide the paper guide firmly against the edge of the envelopes.6. Lower the output tray.Print1. Open the Printer Properties dialog box.2. Click the

Print1. Open the Printer Properties dialog box.2. Click the Features tab, and then specify the following print settings:• Paper Type: Click More, clic

Print1. Open the Printer Properties dialog box.2. Click the Features tab, and then specify the following print settings:• Paper Type: Click More, clic

Use the What's This? help to learn about the features that appear in the PrinterProperties dialog box. For more information, see What's This

3. In the Printing Shortcuts list, click General Everyday Printing, and then specifythe following print settings:• Paper Type: Plain paper• Paper Size

Print brochuresGuidelines• Do not print borderless brochures in ink-backup mode. Always have two printcartridges installed in the printer.For more inf

Print greeting cardsGreeting cards• Unfold prefolded cards, and then place them in the input tray.• For great results, use HP Greeting Card Paper.• Do

For example, when a four-page booklet is printed on both sides of the paper, the pagesare reordered and printed like this:GuidelinesDo not exceed the

6. When prompted, reload the printed pages in the paper tray as shown below.7. Click Continue to finish printing the booklet.Use the What's This?

7 Print other documentsPrint e-mail...

5. Slide the paper guide firmly against the edge of the paper.6. Lower the output tray.Print1. Open the Printer Properties dialog box.2. Click the Fea

Prepare to print1. Raise the output tray, and then remove all paper from the input tray.2. Slide the paper guide all the way to the left.3. Place the

8 Printing tipsLearn how to use printing shortcuts, select a paper type, change the print resolution, setthe page order, print multiple pages on a sin

NOTE: When you select a printing shortcut the appropriate printing options areautomatically displayed. You can leave them as is or change them.This se

3. In the Printing Shortcuts list, click the printing shortcut that you want to delete.4. Click Delete.The printing shortcut is removed from the list.

4. Click OK.5. Select any other print settings that you want, and then click OK.Change the print speed or qualityThe HP Deskjet automatically chooses

To get the most benefit from maximum dpi mode, use it to print high-quality images suchas digital photographs. When you select the maximum dpi setting

3. Click Document Options, and then click Layout Options.4. Select one of the following Page Order options:• Front to back: Prints the first page of t

Print multiple pages on a single sheet of paperYou can print up to 16 pages on a single sheet of paper.To print multiple pages on a single sheet of pa

To resize a document for a different paper size1. Open the Printer Properties dialog box.2. Click the Features tab.3. Click Scale to paper size, and t

10 MaintenanceInstall print cartridges...6

6. After the odd-numbered pages have been printed, reload the printed pages with theprinted side facing up.7. Click Continue to print the even-numbere

6. After the odd-numbered pages have been printed, reload the printed pages, with theprinted side facing up according to the document orientation, por

4. If your Web browser supports it, select the items on the Web page that you want toinclude in the printout.For example, in Internet Explorer, click

9 Printer software• Make the HP Deskjet the default printer•Set default print settings•Printer Properties dialog box•What's This? help•Download p

To save time when printing, set the default print settings to options that you use often.That way, you do not have to specify the options every time y

NOTE: The path to the Printer Properties dialog box can vary depending on thesoftware program you are using.What's This? helpUse the What's

10 Maintenance• Install print cartridges•Align print cartridges•Automatically clean print cartridges•Calibrate print quality•View estimated ink levels

Choose cartridge combinations for best results• Text and graphics: Combine tri-color and black print cartridges.• Color photos: Combine tri-color and

4. Wait until the print cartridge carriage moves to the right side of the printer and is idleand quiet.5. Press down on the print cartridge, and then

7. Slide the print cartridge at a slight upward angle into the carriage until the cartridgesnaps into place.8. Close the printer cover.Align print car

Photos do not print correctly...102Check the paper tra

To clean the print cartridges1. Open the printer Toolbox.2. Click Clean the Print Cartridges.3. Click Clean, and then follow the onscreen instructions

Maintain the printer bodyBecause the HP Deskjet ejects ink onto the paper in a fine mist, ink smudges willeventually appear.To remove smudges, stains,

To prepare to clean1. Open the HP Deskjet cover.2. Wait until the print cartridge carriage moves to the right side of the HP Deskjet and isidle and qu

Print cartridge storage and handlingFollow these guidelines to help maintain HP print cartridges and ensure consistent printquality:• When you remove

To remove the print cartridge from the print cartridge protector1. Press down and back on the top of the protector to release the print cartridge.2. S

11 Shop for ink suppliesTo find the print cartridge reorder number, see the printed documentation that came withthe HP Deskjet. You can also use the s

12 Troubleshooting• Error messages•Installation problems•Printer lights are on or flashing•Printer does not print•Document prints slowly•Print cartrid

To resolve the problem, follow the instructions in Resolving print cartridge errormessages.Print cartridge problem messageThe printer cannot print if

Cause: A genuine HP print cartridge was previously used in another printer.Original HP ink depletedSolution: Follow the prompts on the computer screen

removed from each print cartridge. When plastic tape covers the print cartridgecontacts, the printer cannot detect that the print cartridge is install

Environmental product stewardship program...124Paper use...

NOTE: Do not set the paper size from the Printers folder or from the printer iconlocated in the lower-right hand corner of the screen next to the cloc

Installation program stopsCause: If the installation program stops when it looks for new hardware, one of thefollowing issues is causing a communicati

To resolve the problem1. Disconnect the USB cable from the printer.2. Disconnect the power cord from the printer.3. Wait approximately 30 seconds.4. R

Printer lights are on or flashingThe printer lights indicate the printer status.1 Power light2 Resume light3 Print Cartridge Status lights4 Front USB

If the Power light is flashing, the printer is preparing to print. The light stops flashing whenthe printer has received all data.Resume light is flas

Print Cartridge Status lights are on or flashingThe printer has two print cartridge status lights.1. The left status light represents the tri-color pr

Otherwise, follow these steps:1. Raise the printer cover, remove the print cartridge on the right, and then lower thecover.2. Follow one of these step

• Solution 3: Clear the print queue•Solution 4: Check the printer cable connection•Solution 5: Verify the printer driver configuration•Solution 6: Che

Solution 3: Clear the print queueSolution: Restart your computer to clear the print queue.To clear the print queue1. Restart your computer.2. After th

After reconnecting the USB cable, the product should start printing the jobs inqueue.NOTE: If you are connecting the product through a USB hub, make s

1 WelcomeWelcome to the HP Deskjet D4300 Printer series Help. This guide primarily explains howto use your computer and the printer together. For more

6. Check the driver listed in the Driver drop-down menu to verify that the product isusing the correct driver.The name of your product should be liste

Solution 7: Clear the print queue manuallySolution: Manually clear the print queue.To clear the print queue manually1. Depending upon your operating s

Solution 9: Verify whether the software application is causing the problemSolution: Verify whether the software application is the problem.To verify t

Best or Maximum dpi print mode is selectedThe printer prints more slowly when Best or Maximum dpi is selected as the print quality.To increase the pri

To determine which cartridge is having the problem1. Make sure the printer is on.2. Open the printer cover. Wait until the print cartridge carriage mo

8. Check to see if the error has been resolved.• If the error has been resolved, then there is a problem with the black printcartridge.• If the error

5. Read the selection number on the print cartridge label and make sure it iscompatible with your printer. Compatible print cartridges are listed in t

Try the following solutions:•Solution 1: Turn the power off and on•Solution 2: Clear any paper jams•Solution 3: Move the printer carriage•Solution 4:

Solution 3: Move the printer carriageSolution: If the printer carriage is still stuck, try moving it as described in thefollowing procedure.To move th

Solution 4: Verify the power sourceSolution: Verify that the printer is properly connected to a suitable power source.To verify the power source1. Ver