Hp LaserJet 4250 User Manual

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Summary of Contents

Page 1

usehp LaserJet 4250/4350series printers

Page 2

Clearing jams from the optional duplexer ...140Clearing jams from the output areas

Page 3 - User Guide

To print a stored job1.Press (SELECT button) to open the menus.2.Use (UP button) or (DOWN button) to scroll to RETRIEVE JOB, and then press (SELEC

Page 4

3Managing and maintaining theprinterThis chapter contains information about these topics:●Using the embedded Web server●Using HP Web Jetadmin software

Page 5 - HP customer care

Using the embedded Web serverUse the embedded Web server to view printer and network status and to manage printingfunctions from your computer instead

Page 6

Information tabThe Information pages group consists of the following pages.● Device Status. This page shows the printer status and shows the life rema

Page 7 - Table of contents

Networking tabThe network administrator can use this tab to control network-related settings for the printerwhen it is connected to an IP-based networ

Page 8

Using HP Web Jetadmin softwareHP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, andtroubleshooting network-connect

Page 9 - 4 Problem solving

Using the HP ToolboxHP Toolbox is a Web application that you can use for the following tasks:● Check the printer status.● Configure the printer settin

Page 10

To view the HP Toolbox1.Open the HP Toolbox in one of these ways:● On the Windows desktop, double-click the HP Toolbox icon.● From the Windows Start m

Page 11 - Appendix E Printer commands

● Supported Media. View information about media that the printer supports, viewinformation about configuring the trays, and view information about sol

Page 12

Toolbox linksThe toolbox Links item at the left of the screen provides links to the following options:● Select a device. Select from all of the HP Too

Page 13 - Printer basics

Cables and interfaces ...200Print media ...

Page 14 - User guide links

Uninstalling the HP ToolboxThis section explains how to uninstall the HP Toolbox. To uninstall the HP Toolbox by using the Windows desktopshortcut1. C

Page 15 - ENWW Printer configurations 3

Managing and configuring printer driversYour system or network administrator can use the driver management and configurationsolution to configure prin

Page 16

● Deploy the configured printer drivers to the server(s).● Instruct the end-users to connect to the print server. The configured driver for theiropera

Page 17 - Printer features

Configuring e-mail alertsYou can use HP Web Jetadmin or the embedded Web server to configure the system toalert you to problems with the printer. The

Page 18 - Language and fonts

Setting the real-time clockUse the real-time clock feature to set the date and time settings. The date and timeinformation is attached to stored print

Page 19 - ENWW Printer features 7

Setting the date1. Press MENU to open the menus.2.Use (UP button) or (DOWN button) to scroll to CONFIGURE DEVICE, and then press (SELECT button).3.

Page 20 - Printer parts

Setting the time1. Press MENU to open the menus.2.Use (UP button) or (DOWN button) to scroll to CONFIGURE DEVICE, and then press (SELECT button).3.

Page 21

Checking the printer configurationAt the printer control panel, you can print pages that give details about the printer and itscurrent configuration.

Page 22 - Interface ports

3.Use (UP button) or (DOWN button) to scroll to PRINT CONFIGURATION, and thenpress (SELECT button).An example of the configuration page follows. T

Page 23 - Moving the printer

Supplies status pageUse the supplies status page to obtain information about the print cartridge that is installed inthe printer, the amount of life l

Page 24 - Control panel

Protecting the environment ...263Ozone production ...

Page 25 - Control-panel lights

2.Use (UP button) or (DOWN button) to scroll to INFORMATION, and then press (SELECT button).3.Use (UP button) or (DOWN button) to scroll to PRIN

Page 26 - Using the printer Help system

Managing the print cartridgeThis section provides information about HP print cartridges, their life expectancies, how tostore them, and how to identif

Page 27 - Job storage limit

Print-cartridge life expectancyThe life of the print cartridge depends on the amount of toner that print jobs require and thelength of life for the co

Page 28 - Show address

When the cartridge is low on toner or drum lifeWhen the cartridge is low, the printer control panel shows the ORDER CARTRIDGEmessage. For the HP Laser

Page 29 - Tray behavior options

Cleaning the printerUse the cleaning procedure on the following page every time you change the print cartridgeor whenever print-quality problems occur

Page 30

2. Open the top cover and remove the print cartridge.WARNING!Avoid reaching too far into the printer. The adjacent fusing area might be hot.CAUTIONTo

Page 31 - Sleep Delay

The cleaning procedure takes about 2.5 minutes to complete. A CLEANING messageappears on the printer control panel display while the cleaning is takin

Page 32 - Personality

Performing preventive maintenanceYou should replace certain parts when the PERFORM PRINTER MAINTENANCE messageappears on the printer control panel dis

Page 33 - Auto continue

Replacing the stapler unitUse these steps to replace a defective stapler unit in the optional stapler/stacker.To remove and replace the stapler unit1.

Page 34 - Cartridge low

5. Disconnect cable that connects the stapler unit to the stapler/stacker. (Only the blue partdetaches.) Release the white tab that contains the blue

Page 35 - Jam recovery

1Printer basicsThank you for purchasing an HP LaserJet 4250 or 4350 series printer. If you have not doneso, see the getting started guide (start) prov

Page 36 - Language

9. Press down on the tab at the top of the stapler unit and push the unit into the stapler/stacker.10. Rotate the stapler unit toward the rear of the

Page 37

4Problem solvingThis troubleshooting information is organized to help you resolve printing problems. Choosethe general topic or type of problem from t

Page 38 - Software

Troubleshooting flowchartIf the printer is not responding properly, use the flowchart to determine the problem. If theprinter does not pass a step, fo

Page 39 - Printer drivers

● Turn theprinter offthen on.● Check thepower cordconnectionsand thepower switch.● Plug theprinter into adifferentoutlet.● Check thatthe powersupplied

Page 40 - Using the printer drivers

● Check that all trays areproperly loaded, adjusted,and installed in the printer.● Using the computer, checkthe print queue or printspooler to see if

Page 41 - ENWW Software 29

● If the job will not print, and a messageappears on the printer control panel display,see Interpreting control-panel messages.● Using the computer, c

Page 42 - HP LaserJet Utility

4 Does the job print as expected?YES Go to step 5.NO Print is garbled, oronly a portion of thepage prints. Printing stops in themiddle of the job.Pri

Page 43

● Check that youare using theproper printerdriver. (See Usingthe printer driver.)● The data file sentto the printermight be corrupt.To test, tryprinti

Page 44

● Check that youare using theproper printerdriver. (See Usingthe printer driver.)● Check theprogram settings.(See the programonline Help.)● Try a diff

Page 45

● Make sure that you haveselected the correct tray.(See Selecting a papersource.)● Make sure that trays arecorrectly configured forpaper size and type

Page 46

Quick access to printer informationThis section summarizes the resources that are available to learn more about setting up andusing the printer.User g

Page 47

Solving general printing problemsIn addition to the issues and solutions that are listed in this section, see Troubleshootingcommon Macintosh problems

Page 48 - Uninstalling the software

Print job is extremely slow.CauseSolutionThe job might be very complex.The maximum speed of the printer cannot beexceeded even when more memory is add

Page 49 - Selecting print media

The printer prints, but the text is wrong, garbled, or incomplete.CauseSolutionThe printer cable is loose or defective. Disconnect the printer cable a

Page 50

The printer does not respond when you select Print in the software. CauseSolutionThe printer is malfunctioning. Check the control-panel display for me

Page 51

Guidelines for using paperFor best results, make sure the paper is of good quality, and free of cuts, nicks, tears, spots,loose particles, dust, wrink

Page 52

Printing special pagesSpecial pages within the memory of the printer can help you to diagnose and learn aboutproblems with your printer.● Configuratio

Page 53

Clearing jamsIf a jam message appears on the printer control-panel display, look for jammed paper orother print media in the locations that are indica

Page 54

To clear jams from the top-cover and print-cartridge areas1. Open the top cover and remove the print cartridge.CAUTIONTo prevent damage to the print c

Page 55 - Printing tasks

5. Rotate the paper guide to check for additional jammed media underneath. If jammedmedia is present, remove it.6. Replace the entrance cover and clos

Page 56 - Customizing tray 1 operation

2. Press and hold the release button on the left side of the optional envelope feeder. Graspboth sides of the optional envelope feeder and carefully p

Page 57

Printer configurationsThe HP LaserJet 4250 or 4350 series printer is available in several configurations.The lettersthat follow the printer name indic

Page 58

To clear jams from tray 2 or an optional 500-sheet tray 1. Slide the tray out of the printer, lift it slightly, and remove any damaged media from thet

Page 59

To clear jams from the optional 1,500-sheet tray 1. Open the front door of the tray.2. If the edge of the jammed paper is visible in the feed area, sl

Page 60 - Stapling documents

Clearing jams from the optional duplexer If you are duplexing a print job and experience a jam, use this procedure to check for thejam and to clear it

Page 61 - Loading staples

Clearing jams from the output areas Use the procedures in this section to clear jams that occur in the rear output bin or in theoptional stacker or st

Page 62 - Loading trays

Clearing jams from the fuser areaUse this procedure only in these situations:● Media has jammed inside the fuser and cannot be removed from the top-co

Page 63

5. Firmly grasp each side of the fuser. Push the blue levers upward and pull the fuserstraight out of the printer.6. Remove the jammed media. If neces

Page 64 - 2 Custom position

9. Plug the power cord into the printer.10. Replace the optional duplexer, if it was removed.11. Turn the printer power on.12. If a jam message persis

Page 65

2. Carefully remove any jammed paper.3. Close the door on the stacker or stapler/stacker.4. If a jam message persists, a sheet is still jammed. Look f

Page 66

3. Insert the staple cartridge into the stapler unit, and rotate the stapler unit toward the rearof the printer until the unit snaps into place.The st

Page 67 - ENWW Loading trays 55

● Try a different brand of paper.● Do not print on both sides of envelopes or transparencies. (See Printing envelopes orPrinting on transparencies.)●

Page 68

Printer model HP LaserJet 4250 series HP LaserJet 4350 seriesdtn model● 64 MB RAM, expandable up to 512 MB● one 100-sheet tray and two 500-sheet trays

Page 69

Understanding printer messagesPrinter messages appear on the printer control panel display to relay the normal status of theprinter (such as Processin

Page 70 - 1 Tray 1, duplex print jobs

Control panel message Description Recommended action13.XX.YY JAM IN<Location>A jam has occurred in the specifiedlocation.Remove jammed media fro

Page 71 - ENWW Printing envelopes 59

Control panel message Description Recommended action22 USB I/OBUFFER OVERFLOWTo continue press Too much data was sent to the USB port.Press (SELECT

Page 72 - 4 Guides

Control panel message Description Recommended action51.XY ERRORFor help press alternates with51.XY ERRORTo continueturn off then onA temporary printin

Page 73 - ENWW Printing envelopes 61

Control panel message Description Recommended action55.XX.YY DCCONTROLLER ERRORFor help press alternates with55.XX.YY DCCONTROLLER ERRORTo continuetur

Page 74

Control panel message Description Recommended action59.XY ERRORFor help press alternates with59.XY ERRORTo continueturn off then onA temporary printin

Page 75

Control panel message Description Recommended action66.XY.ZZ OUTPUTDEVICE FAILUREAn error occurred in an external paper-handling accessory.1. Turn the

Page 76 - Printing on special media

Control panel message Description Recommended action69.X ERRORFor help press alternates with69.X ERRORTo continueturn off then onA printing error occu

Page 77 - (single-sided)

Control panel message Description Recommended action8X.YYYYEIO ERRORThe EIO accessory card in slot [X] hasencountered a critical error.1. Turn the pri

Page 78

Control panel message Description Recommended actionCARD SLOT <X>NOT FUNCTIONALFor help press alternates with<current statusmessage>The Co

Page 79

Printer featuresThe following tables describe the features for the HP LaserJet 4250 or 4350 series printers.SpeedHP LaserJet 4250 series printer HP La

Page 80 - Guidelines for heavy paper

Control panel message Description Recommended actionChecking paper path The printer is checking for possible jamsor paper that was not cleared from th

Page 81 - Setting custom paper sizes

Control panel message Description Recommended actionDIFFERENT PAPERSIZES IN JOBThe stapler cannot align the paper forstapling if different paper sizes

Page 82 - To set custom paper sizes

Control panel message Description Recommended actionEIO X DISK ISWRITE PROTECTEDTo clear press alternates with<current statusmessage>The EIO dis

Page 83 - 2 Duplexer removed

Control panel message Description Recommended actionINTERNAL DISK FILEOPERATION FAILEDTo clear press alternates with<current statusmessage>The r

Page 84 - 2 All other trays

Control panel message Description Recommended actionLOAD TRAY XX[TYPE][SIZE]To continue press alternates withMove tray switch toCUSTOMA job is sent th

Page 85

Control panel message Description Recommended actionNo job to cancel The STOP button was pressed, but thereis no active job or buffered data to cancel

Page 86 - To duplex manually

Control panel message Description Recommended actionRAM DISK DEVICEFAILURETo clear press alternates with<current statusmessage>The RAM disk had

Page 87 - Canceling a print job

Control panel message Description Recommended actionREPLACE CARTRIDGEFor help press alternates with<current statusmessage>Pages remaining for th

Page 88 - Using the printer driver

Control panel message Description Recommended actionROM DISK ISWRITE PROTECTEDTo clear press alternates with<current statusmessage>The disk is p

Page 89 - Windows Server 2003

Control panel message Description Recommended actionSTAPLER OUT OFSTAPLESThe stapler in the optional stapler/stacker is out of staples. The printerbeh

Page 90

Memory and processorHP LaserJet 4250 series printer HP LaserJet 4350 series printerThe HP LaserJet 4250 model includes 48 MB ofrandom-access memory (R

Page 91 - Using printer-driver features

Control panel message Description Recommended actionUnable to store job<JOBNAME>alternates with<current statusmessage>The print job named

Page 92 - Setting a custom paper size

Understanding accessory lights for the stacker and stapler/stackerThe following table lists errors that can occur in an accessory (such as the stacker

Page 93

Light Explanation and solutionBlinking amber ● The accessory has a staple jam. 13.XX.YYJAM IN STAPLER appears on the printercontrol-panel display. (Se

Page 94 - Selecting a paper source

Light Explanation and solutionOff ● The printer might be in PowerSave mode.Press any button on the printer control panel.● The accessory is not receiv

Page 95

Correcting print-quality problemsThis section helps you define print-quality problems and what to do to correct them. Oftenprint- quality problems can

Page 96 - Using job-storage features

See Light print(partial page)See Light print(entire page)See Specks See Specks See DropoutsSee Dropouts See DropoutsAAAAABBBBBCCCCCaaaaacccccbbbbbSee

Page 97 - Proofing and holding a job

Light print (partial page) 1. Make sure that the print cartridge is fully installed.2. The toner level in the print cartridge might be low. Replace th

Page 98 - Printing a private job

2. Clean the inside of the printer and run a cleaning page to clean the fuser. (See Cleaningthe printer.)3. Try using a different type of paper.4. Che

Page 99 - Storing a print job

Gray background 1. Do not use paper that has already been run through the printer.2. Try using a different type of paper.3. Print a few more pages to

Page 100 - To delete a stored job

Loose tonerLoose toner, in this context, is defined as toner that can be rubbed off the page.1. If paper is heavy or rough, open the Configure Device

Page 101 - Managing and maintaining the

Print cartridgeHP LaserJet 4250 series printer HP LaserJet 4350 series printerStandard print cartridge prints up to 10,000pages.All models accept a hi

Page 102 - Using the embedded Web server

Repeating imageDear Mr. Abhjerhjk,The dhjhfiuhu if teint hhkjhjnf j us a weue jd, fnkksneh vnk kjdfkaakd ss hsjhnckkajhdhf kashfhnduujdn.Pkshkkhklhlkh

Page 103 - Settings tab

3. Make sure that paper is loaded correctly and that all adjustments have been made. (SeeLoading trays.) Make sure that the guides in the tray are not

Page 104 - Other links

6.If envelopes are creasing, try storing envelopes so that they lie flat.Vertical white lines 1. Print a few more pages to see if the problem corrects

Page 105

Scattered lines1. Make sure that the type and quality of the paper you are using meet HP specifications.(See Paper specifications.)2. Make sure that t

Page 106 - Using the HP Toolbox

Random image repetition If an image that appears at the top of the page (in solid black) repeats further down the page(in a gray field), the toner mig

Page 107 - Troubleshooting tab

Troubleshooting network printing problemsNOTEHP recommends that you use the printer CD-ROM to install and set up the printer on anetwork.● Print a con

Page 108 - Device Settings window

Troubleshooting common Windows problems Error message:"Error Writing to LPTx" in Windows 9x.CauseSolutionMedia is not loaded. Make sure that

Page 109 - Toolbox links

Troubleshooting common Macintosh problemsIn addition to the problems that are listed in Solving general printing problems, this sectionlists problems

Page 110 - Uninstalling the HP Toolbox

A print job was not sent to the printer that you wanted.CauseSolutionThe print queue might be stopped.Restart the print queue. Open the Printing menu

Page 111

When connected with a USB cable, the printer does not appear in the Desktop Printer Utility or the Apple SystemProfiler after the driver is selected.C

Page 113 - Configuring e-mail alerts

Printer partsBefore using the printer, familiarize yourself with the parts of the printer.1 Top output bin2 Control panel3 Tray 1 (pull to open)4 Tray

Page 114 - Setting the real-time clock

The printer name, IP address, or Rendezvous host name does not appear in the printer list box in the print center.CauseSolutionThe printer might not b

Page 115 - Setting the time format

A print job was not sent to the printer that you wanted.CauseSolutionThe wrong printer name or IP address is being used.Another printer with the same

Page 116 - Setting the time

When connected with a USB cable, the printer does not appear in the Macintosh Print Center after the driver isselected.CauseSolutionThis problem is ca

Page 117 - Configuration page

Troubleshooting common PostScript problemsThe following situations are specific to the PostScript (PS) language and might occur whenseveral printer la

Page 118 - 4250/4350 printers

VM ErrorCauseSolutionA font error occurred. Select unlimited downloadable fonts from theprinter driver.Range CheckCauseSolutionA font error occurred.

Page 119

Troubleshooting the optional hard diskItem ExplanationThe printer does not recognize the optional harddisk.Turn the printer power off and verify that

Page 120

194 Chapter 4 Problem solving ENWW

Page 121 - Managing the print cartridge

ASupplies and accessoriesThis section provides information about ordering parts, supplies, and accessories. Use onlyparts and accessories that are spe

Page 122 - Checking the supply level

Ordering parts, accessories, and suppliesSeveral methods are available for ordering parts, supplies, and accessories:●Ordering directly from HP●Orderi

Page 123

Ordering directly through the HP Toolbox software (forprinters that are directly connected to a computer)The HP Toolbox software gives you the ability

Page 124 - Cleaning the printer

NOTEUse the accessories and supplies that have been specifically designed for the printer inorder to ensure optimum performance. The printer supports

Page 125 - Cleaning the fuser

Part numbersThe following list of accessories was current at the time of printing. Ordering information andavailability of the accessories might chang

Page 126

Print cartridgesItem Description Part numberHP LaserJet print cartridge10,000-page cartridge Q5942A20,000-page cartridge Q5942XMaintenance kitsItem De

Page 127

Cables and interfacesItem Description Part numberEnhanced I/O (EIO) cardsHP Jetdirect print server multi-protocol EIO network cards:HP Jetdirect 620n

Page 128 - Replacing the stapler unit

Item Description Part numberHP Premium Choice LaserJetpaperHP's brightest LaserJet paper.Expect spectacular color andcrisp black from this paper

Page 129

Item Description Part numberHP Multipurpose paperFor use with all officeequipment-laser and inkjetprinters, copiers, and faxmachines. Created forbusin

Page 130

Item Description Part numberHP Office recycled paperFor use with all officeequipment-laser and inkjetprinters, copiers, and faxmachines. Good for high

Page 131 - Problem solving

204 Appendix A Supplies and accessories ENWW

Page 132 - Troubleshooting flowchart

BControl panel menusYou can perform most routine printing tasks from the computer by using the program orprinter driver. These two methods are the mos

Page 133 - (See Configuration page.)

Retrieve Job menuThis menu provides a list of the stored jobs in the printer and access to all the job storagefeatures. You can print or delete these

Page 134

Item Values Explanation[USERNAME] [JOBNAME]ALL PRIVATE JOBSNO STORED JOBSThe name of the person whosent the job.[JOBNAME]: The name of thejob stored i

Page 135

Interface portsThe printer has five ports: two EIO slots and three ports for connecting to a computer or anetwork.512341 EIO slot 22 Network connectio

Page 136

Information menuThe Information menu contains printer information pages that give details about the printerand its configuration. Scroll to the inform

Page 137

Paper Handling menuIf paper-handling settings are correctly configured at the printer control panel, you can printby selecting the type and size of me

Page 138

Item Values ExplanationTRAY 1 SIZE*ANY SIZELETTERLEGALEXECUTIVEA4A5STATEMENT8.5 x 13B5 (JIS)EXECUTIVE (JIS)D POSTCARD (JIS)16KENVELOPE 10ENVELOPE MONA

Page 139

Item Values ExplanationTRAY 2 SIZE *LETTERLEGALA4EXECUTIVEA5B5 (ISO)CUSTOMSet the value to correspondwith the media size that iscurrently loaded in tr

Page 140

Item Values ExplanationTRAY [N] SIZE *LETTERLEGALA4Use this item to set the value tocorrespond with the media sizethat is currently loaded in thespeci

Page 141

Configure Device menuThis menu contains administrative functions.Printing submenuPrint Quality submenuSystem Setup submenuStapler/stacker submenuI/O s

Page 142

Item Values ExplanationDEFAULTPAPER SIZE*LETTERLEGALEXECUTIVESTATEMENT8.5 x 13A4A5B5 (JIS)EXECUTIVE (JIS)DPOSTCARD (JIS)16KENVELOPE 10ENVELOPEMONARCHE

Page 143

Item Values ExplanationEDGE-TO-EDGEOVERRIDE*NOYESTurns the edge-to-edge mode on or off for allprint jobs.COURIER FONT*REGULARDARKSelects the version o

Page 144 - Guidelines for using paper

Item Values ExplanationPCLFORM LENGTHORIENTATIONFONT SOURCEFONT NUMBERFONT PITCHFONT POINT SIZESYMBOL SETAPPEND CR TO LFSUPPRESS BLANKPAGESFORM LENGTH

Page 145 - Printing special pages

Item Values ExplanationSETREGISTRATION PRINT TEST PAGESOURCEADJUST TRAY [N] Shifts the margin alignment to center the imageon the page from top to bot

Page 146 - Clearing jams

Moving the printer The printer is heavy and should be lifted by two people. One person should stand at the frontof the printer, and the other person s

Page 147

Item Values ExplanationFUSER MODES PLAINPREPRINTEDLETTERHEADTRANSPARENCYPREPUNCHEDLABELSBONDRECYCLEDCOLORLIGHT 60-75 G/M2CARDSTOCKROUGHENVELOPEConfig

Page 148

Item Values ExplanationRESOLUTION 300600*FASTRES 1200PRORES 1200Selects the resolution. All values print at thesame speed.300: Produces draft print

Page 149 - To clear jams from tray 1

Item Values ExplanationTONERDENSITY1 to 5 (*3) Lighten or darken the print on the page bysetting the toner density. Select a setting rangingfrom 1 (li

Page 150

Item Values ExplanationDATE/TIME DATEDATE FORMATTIMETIME FORMATSets the date and time settings.JOB STORAGELIMIT 1 to 100 (*32) Specifies the number of

Page 151

Item Values ExplanationTRAYBEHAVIORUSE REQUESTEDTRAY MANUAL FEEDPROMPTPS DEFER MEDIASIZE/TYPE PROMPTDetermines how the printer responds to jobs thatre

Page 152 - Jam locations.)

Item Values ExplanationDISPLAY 1 to 10 (*5) Controls the brightness of the control-paneldisplay.PERSONALITY *AUTOPDFPSPCLSelects the default printer l

Page 153 - ENWW Clearing jams 141

Item Values ExplanationCARTRIDGEOUTSTOP*CONTINUEDetermines how the printer reacts if the printcartridge is empty.STOP: The printer stops printing unti

Page 154

Item Values ExplanationSTAPLES *NONEONEDetermines whether print jobs are stapled or not.NONE: Turns off stapling.ONE: Turns on stapling.NOTESelecting

Page 155 - ENWW Clearing jams 143

Item Values ExplanationEMBEDDEDJETDIRECT MENUTCP/IPIPX/SPXAPPLETALKDLC/LLCSECURE WEBDIAGNOSTICSTCP/IP: Select whether the TCP/IP protocolstack is enab

Page 156

CLEARMAINTENANCEMESSAGE There is no value toselect.Appears after the PERFORM PRINTERMAINTENANCE message. The PERFORMPRINTER MAINTENANCE message can b

Page 157

Control panelThis section provides information about the control panel and its features:●Control-panel layout●Control-panel buttons●Control-panel ligh

Page 158 - Solving repeated jams

Diagnostics menuAdministrators can use this submenu to isolate parts and to troubleshoot jam and print-quality issues.The section that follows lists t

Page 159

Service menuThe Service menu is locked and requires a PIN for access. This menu is intended for use byauthorized service personnel.ENWW Service menu 2

Page 160 - Resolving persistent messages

230 Appendix B Control panel menus ENWW

Page 161

CSpecificationsHP LaserJet 4250 or 4350 series physical specificationsProduct dimensionsPrinter model Width Depth HeightWeight1HP LaserJet 4250, 4250n

Page 162

Accessory Width Depth Height WeightStacker 211 mm(8.3 inches)427 mm(16.8 inches)351 mm(13.8 inches)4.2 kg (9.3 lb)Stapler/stacker 211 mm(8.3 inches)42

Page 163

Electrical specificationsWARNING!Power requirements are based on the country/region where the printer is sold. Do notconvert operating voltages. This

Page 164

Acoustic emissionsSound power and pressure level1 (HP LaserJet 4250 or 4350 series)Sound power level Declared per ISO 9296Printing2 (HP LaserJet 4250)

Page 165

Operating environmentEnvironmental condition Printing Storage/standbyTemperature (printer and printcartridge)10° to 32°C (50° to 90°F) 0° to 35°C (32°

Page 166

Paper specificationsFor complete paper specifications for all HP LaserJet printers, see the HP LaserJet printerfamily print media guide (available at

Page 167

The paper storage environment should be properly maintained to ensure optimum printerperformance. The required condition is 20° to 24°C (68° to 75°F),

Page 168

Control-panel buttonsButton Function (HELP)●Provides information about the message on the graphical display. (BACK)● Backs up one level in the menu

Page 169

Envelopes with double side seamsDouble side-seam construction has vertical seams at both ends of the envelope rather thandiagonal seams. This style mi

Page 170

LabelsCAUTIONTo avoid damaging the printer, use only labels recommended for laser printers. To preventserious jams, always use tray 1 to print labels

Page 171

240 Appendix C Specifications ENWW

Page 172

DPrinter memory and expansionThis section explains the memory features of the printer and provides steps for expansion.●Printer memory●Installing Comp

Page 173

OverviewThe printer comes with one dual inline memory module (DIMM) already installed. Oneadditional DIMM slot and two CompactFlash slots are availabl

Page 174

Printer memoryYou might want to add more printer memory to the printer if you often print complexgraphics, print PostScript (PS) documents, or use man

Page 175

4. Remove the cover from the printer.5. Open the access door by pulling on the metal tab.6. Remove the DIMM from the antistatic package. Hold the DIMM

Page 176

8. Close the access door and press firmly until it snaps into place.9. Set the bottom of the cover onto the printer. Make sure the bottom tab on the c

Page 177

Installing CompactFlash cardsUp to two CompactFlash cards can be installed to add additional fonts to the printer.To install a CompactFlash card1. Tur

Page 178

5. Open the access door by pulling on the metal tab.6. Remove the CompactFlash card from its package.7. Hold the CompactFlash card by its edges and li

Page 179

Light State IndicationDataOn The printer has data to print,but is waiting to receive all ofthe data.Off The printer has no data to print.Blinking The

Page 180

10. Set the bottom of the cover onto the printer. Make sure the bottom tab on the cover fitsinto the corresponding slot in the printer. Rotate the cov

Page 181 - Accessory lights

Checking memory installationAfter installing the DIMM or CompactFlash card, make sure that the installation wassuccessful.To verify that DIMMs or Comp

Page 182

Saving resources (permanent resources)Utilities or jobs that you download to the printer sometimes include resources (for example,fonts, macros, or pa

Page 183

Installing EIO cards or mass storage devicesFollow this procedure to install an EIO card or mass storage device (optional hard disk).To install EIO ca

Page 184 - Image defect examples

252 Appendix D Printer memory and expansion ENWW

Page 185

EPrinter commandsMost programs do not require you to enter printer commands. See your computer andsoftware documentation to find the method for enteri

Page 186 - Light print (entire page)

Understanding PCL 6 and PCL 5e printer command syntax Before using printer commands, compare these characters:Lowercase l: l Uppercase O: ONumber one:

Page 187 - Dropouts

Using escape charactersPrinter commands always begin with the escape character (Ec).The following table shows how the escape character can be inserted

Page 188 - Toner smear

Common PCL 6 and PCL 5 printer commands Job-control commandsFunction Command Options (#)ResetEcEnot availableNumber of copiesEc&l#X1 to 9992-sided

Page 189 - Repeating defects

Function Command Options (#)Paper typeEc&n#5WdBond = Bond6WdPlain = Plain6WdColor = Color7WdLabels = Labels9WdRecycled = Recycled11WdLetterhead =

Page 190 - Page skew

Changing printer-control-panel configuration settingsBy using the printer control panel, you can make changes to general printer configurationdefault

Page 191 - Wrinkles or creases

Function Command Options (#)Vertical position (dots)Ec*p#Y# = Dot number (300 dots = 1inch)Vertical position (decipoints)Ec&a#V# = Decipoint numbe

Page 192 - White spots on black

Font selectionFunction Command Options (#)Symbol setsEc(#8U = HP Roman-8 Symbol Set10U = IBM Layout (PC-8) (codepage 437) Default Symbol Set12U = IBM

Page 193 - Blurred print

260 Appendix E Printer commands ENWW

Page 194 - Random image repetition

FRegulatory informationIntroductionThis section contains the following regulatory information:●FCC regulations●Environmental Product Stewardship progr

Page 195

FCC regulationsThis equipment has been tested and found to comply with the limits for a Class B digitaldevice, pursuant to Part 15 of the FCC rules. T

Page 196

Environmental Product Stewardship programProtecting the environmentHewlett-Packard Company is committed to providing quality products in an environmen

Page 197

Since 1992, HP has offered HP LaserJet supplies return and recycling free of charge in 86%of the world market where HP LaserJet supplies are sold. Pos

Page 198

For more informationTo obtain information about the following environmental topics, visit http://www.hp.com/go/environment or http://www.hp.com/hpinfo

Page 199 - Problems with Mac OS X

Declaration of conformityDeclaration of Conformityaccording to ISO/IEC Guide 22 and EN 45014Manufacturer's Name: Hewlett-Packard CompanyManufactu

Page 200

Country-/region-specific safety statementsLaser safety statementThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and DrugAdminis

Page 201

To set the job storage limit1. Press MENU to open the menus.2.Press (DOWN button) to highlight CONFIGURE DEVICE.3.Press (SELECT button) to select CO

Page 202

Finnish laser statementLASERTURVALLISUUSLUOKAN 1 LASERLAITEKLASS 1 LASER APPARATHP LaserJet 4250, 4250n, 4250tn, 4250dtn, 4250dtnsl, 4350, 4350n, 4350

Page 203 - Specific errors

GService and supportHewlett-Packard limited warranty statementHP PRODUCTHP LaserJet 4250, 4250n, 4250tn, 4250dtn,4250dtnsl, 4350, 4350n, 4350tn, 4350d

Page 204

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLYPERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE

Page 205

Print Cartridge Limited Warranty StatementThis HP Print Cartridge is warranted to be free from defects in materials and workmanship.This warranty does

Page 206

Availability of support and serviceAround the world, HP provides a variety of service and support options for purchase.Availability of these programs

Page 207 - Supplies and accessories

HP Express Exchange (U.S. and Canada only)This service, available for an additional fee, is an alternative to the standard warranty andentails returni

Page 208 - Ordering directly from HP

Repacking the printerIf HP Customer Care determines that your printer needs to be returned to HP for repair,follow the steps below to repack the print

Page 209

Service information formWHO IS RETURNING THE EQUIPMENT? Date:Person to contact: Phone:Alternate contact: Phone:Return shipping address: Special shipp

Page 210 - Part numbers

276 Appendix G Service and support ENWW

Page 211 - Maintenance kits

IndexSymbols/Numerics1,500-sheet trayloading 53paper jams 139printing from 222registration settings 217troubleshooting 1261200 dpi resolution 219300 d

Page 212 - Print media

To show the IP address1. Press MENU to open the menus.2.Press (DOWN button) to highlight CONFIGURE DEVICE.3.Press (SELECT button) to select CONFIGUR

Page 213 - ENWW Part numbers 201

card stockfuser modes 218output bin, selecting 56printing on 68carriage returns, settings 216cartridgesEconomode 81features 7life expectancy 110low 22

Page 214

Courier fontsettings 215coversfirst page, different paper 83creased paper, troubleshooting 179crooked pages 178curled paper, troubleshooting 179custom

Page 215 - ENWW Part numbers 203

removing 251settings 225slots 242EIo cardspart numbers 200electrical specifications 233embedded Web servere-mail alerts 101features 90Information tab

Page 216

held jobsmemory requirements 84private 86proof-and-hold 85Retrieve Job control panel menu 206settings 15, 221Help 148helpcontrol panel 14drivers 28HP

Page 217 - Control panel menus

jobsformatted incorrectly 125not printing, troubleshooting 122private 86proof-and-hold 85retention 221Retrieve Job menu 206stopped, troubleshooting 12

Page 218 - Retrieve Job menu

mediacapacity 5covers 83curl, troubleshooting 128custom-size 80custom-size, printing 68, 69duplexing, sizes supported 71fuser modes 47HP, ordering 200

Page 219 - ENWW Retrieve Job menu 207

out of toner 23, 224out of toner message 111output binspaper jams 141settings 214output qualitysettings 219troubleshooting 172override A4/letter 214oz

Page 220 - Information menu

personalitiesincluded 6settings 20, 223switching, PCL commands 258viewing installed 106phone numbersordering supplies iiiservice agreements ivsupport

Page 221 - Paper Handling menu

Qqualitysettings 219troubleshooting 172quick copy jobssettings 15, 221RRAM disksettings 224RAM disk settings 24Range Check, troubleshooting 192Ready l

Page 222

small paperprinting on 69small paper, printing on 56smeared toner, troubleshooting 176softwaredownloading iiiHP Toolbox 94installing Macintosh 34insta

Page 223 - ENWW Paper Handling menu 211

HP LaserJet 4250 or 4350 series printerUser Guide

Page 224

To set Use Requested Tray1. Press MENU to open the menus.2.Press (DOWN button) to highlight CONFIGURE DEVICE.3.Press (SELECT button) to select CONFI

Page 225 - Configure Device menu

status page, printing 208status, viewing with embedded Web server 91status, viewing with HP Toolbox 95supply level, print cartridges 110supportembedde

Page 226

duplexing manually 74included 3loading 1,500-sheet tray 53loading 500-sheet tray 51loading tray 1 50locating 8, 9locking 45manual feed 46moving 11pape

Page 227

wavy paper, troubleshooting 179Web browser requirementsembedded Web server 90HP Toolbox 94Web Jetadminbrowsers supported 93downloading 93driver config

Page 229

Q5400-90933*Q5400-90933**Q5400-90933*© 2004 Hewlett-Packard Development Company, L.P.www.hp.com/support/lj4250www.hp.com/support/lj4350

Page 230

To set the printer default for PS Defer Media1.Press MENU to open the menus.2.Press (DOWN button) to highlight CONFIGURE DEVICE.3.Press (SELECT butt

Page 231

To set the Sleep Delay1. Press MENU to open the menus.2.Press (DOWN button) to highlight CONFIGURE DEVICE.3.Press (SELECT button) to select CONFIGUR

Page 232 - System Setup submenu

To set the personality1. Press MENU to open the menus.2.Press (DOWN button) to highlight CONFIGURE DEVICE.3.Press (SELECT button) to select CONFIGUR

Page 233

To set the auto continue1. Press MENU to open the menus.2.Press (DOWN button) to highlight CONFIGURE DEVICE.3.Press (SELECT button) to select CONFIG

Page 234

Cartridge outThe printer has two options for this menu item.● Select CONTINUE to allow the printer to continue printing. A REPLACE CARTRIDGEwarning me

Page 235

To set the jam-recovery response1. Press MENU to open the menus.2.Press (DOWN button) to highlight CONFIGURE DEVICE.3.Press (SELECT button) to selec

Page 236 - Stapler/stacker submenu

To select the language1.When SELECT LANGUAGE appears in English, press (SELECT button), and wait untilLANGUAGE appears in English.2.Press (DOWN butt

Page 237 - I/O submenu

SoftwareThe printer comes with helpful software, including printer drivers and optional software. Foreasy printer setup and access to the full range o

Page 238 - Resets submenu

*Available only on the World Wide Web.Printer driversPrinter drivers provide access to the printer features and allow the computer to communicatewith

Page 239

Copyright and License© 2004 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

Page 240 - Diagnostics menu

NOTEThe OS/2 drivers are available from IBM and are packaged with OS/2. They are notavailable for Simplified Chinese, Korean, Japanese, or Traditional

Page 241 - Service menu

OperatingSystemTo change the settingsfor all print jobs untilthe software programis closedTo change the printjob default settings(for example, turn on

Page 242

OperatingSystemTo change the settingsfor all print jobs untilthe software programis closedTo change the printjob default settings(for example, turn on

Page 243 - Specifications

Installing the printing system softwareThe printer comes with printing system software and printer drivers on a CD-ROM. Theprinting system software on

Page 244

4. Click Finish when the installation has completed.5. Restart the computer.6. Print a page from any software program to make sure that the software i

Page 245 - Electrical specifications

To set up a Windows computer to use the network printer with Windows-sharingYou can share the printer on the network so that other network users can p

Page 246 - Acoustic emissions

2. Insert the CD-ROM into the CD-ROM drive. The CD-ROM menu runs automatically. Ifthe CD-ROM menu does not run automatically, double-click the CD-ROM

Page 247 - Operating environment

1. From HD, click Applications, click Utilities, and then open the Apple DesktopPrinter Utility.2. Double-click Printer (USB), and then click OK.3. Ne

Page 248 - Paper specifications

4. Click Next.5. Follow the instructions on the computer screen.6. Click Finish when installation is complete.7. Select a language and follow the inst

Page 249 - Envelopes

Selecting print mediaThis printer accepts a variety of media, such as cut-sheet paper, including up to 100%recycled fiber content paper; envelopes; la

Page 250

HP customer careOnline servicesFor 24-hour access to information by using a modem or Internet connectionWorld Wide Web: Updated HP printer software, p

Page 251 - Transparencies

Supported sizes of print mediaTray 1 supported sizes and weightsSizeDimensions1WeightCapacity2Letter 216 x 279 mm(8.5 x 11 inches)60 to 200 g/m2(16 to

Page 252

Tray 2 and optional 500-sheet tray supported sizes and weightsSizeDimensions1WeightCapacity2Letter 216 x 279 mm(8.5 x 11 inches)60 to 120 g/m2(16 to 3

Page 253 - Printer memory and expansion

Optional duplexer supported sizes and weights Size Dimensions WeightLetter 216 x 279 mm (8.5 x 11 inches)60 to 120 g/m2 (16 to 32 lb)A4 210 x 297 mm(8

Page 254 - Overview

SizeDimensions1WeightCapacity2Letter 216 x 279 mm(8.5 x 11 inches)60 to 120 g/m2(16 to 32 lb)500 sheets of 75 g/m2(20 lb) paperA4 210 x 297 mm(8.3 x 1

Page 255 - Printer memory

42 Chapter 1 Printer basics ENWW

Page 256

2Printing tasksThis section provides information about common printing tasks.●Selecting which tray is used for printing●Selecting the correct fuser mo

Page 257 - ENWW Printer memory 245

Selecting which tray is used for printing You can select how the printer pulls media from the trays. The following sections provideinformation about c

Page 258 - Installing CompactFlash cards

Setting ExplanationTRAY 1 TYPE= or TRAY 1 SIZE= a type otherthan ANYThe printer treats tray 1 like the other trays.Instead of looking for media in tra

Page 259

To print by type and size of paper1. Be sure to load the trays correctly. See Loading trays.)2. At the printer control panel, open the PAPER HANDLING

Page 260

Selecting the correct fuser modeThe printer automatically adjusts the fuser mode based on the media type to which the trayis set. For example, heavy p

Page 261 - Checking memory installation

To locate HP-Authorized Dealers in the United States or Canada, call 800-243-9816 (UnitedStates) or 800-387-3867 (Canada). Or, go to http://www.hp.com

Page 262

Stapling documentsThe optional stapler/stacker can staple jobs of up to 15 sheets of 75 g/m2 (20 lb) paper. Thestapler can staple letter-size, A4-size

Page 263 - (optional hard disk)

Loading staplesLoad staples if the printer control-panel display prompts you with a STAPLER LOW ONSTAPLES message (the stapler has fewer than 70 stapl

Page 264

Loading traysThis section describes how to load the standard and optional printer trays.Loading tray 1 Tray 1 is a multipurpose tray that holds up to

Page 265 - Printer commands

3. Set the side guides to the correct width.4. Load the media in the tray. Make sure that the media fits under the tabs and below themaximum-height in

Page 266 - Combining escape sequences

To load tray 2 or an optional 500-sheet tray1. Pull the tray out and lift up slightly to remove it from the printer.2. Pinch the release that is locat

Page 267 - Using escape characters

5. Load the paper with the front side facing down and the top edge toward the front of thetray.CAUTIONDo not fan the paper. Fanning can cause misfeeds

Page 268 - Page-control commands

To load an optional 1,500-sheet tray1. Open the door of the 1,500-sheet tray.2. If media is in the tray, remove it. When media is in the tray, the gui

Page 269 - Cursor Positioning

5. Make sure that the height of the stack does not exceed the maximum-height indicatorson the guides and that the front edge of the stack is aligned w

Page 270 - Language selection

Understanding media output options The printer has three output locations: the top (standard) output bin, the rear output bin, andthe optional stacker

Page 271 - Font selection

To open the rear output bin, grasp the handle at the top of the bin. Pull the bin down, andslide out the extension.Opening the rear output bin makes t

Page 272

Table of contents1 Printer basicsQuick access to printer information ...

Page 273 - Regulatory information

Orientation of paper when a stapler is installedWhen an optional stapler/stacker is installed, the printer automatically rotates the printedimages 180

Page 274 - FCC regulations

Printing envelopesYou can print on envelopes from tray 1 or the optional envelope feeder. Tray 1 holds up to10 envelopes and supports standard or cust

Page 275 - HP LaserJet printing supplies

3. Adjust the guides to touch the envelope stack without bending the envelopes. Make surethat the envelopes fit under the tabs and maximum-height indi

Page 276 - Material safety data sheet

To install the optional envelope feeder1. Open tray 1.2. Remove the plastic envelope-entrance cover from the printer.3. Insert the optional envelope f

Page 277 - For more information

2. Replace the plastic envelope-entrance cover in the printer and close tray 1.Loading envelopes in the optional envelope feederUse these steps to loa

Page 278 - Declaration of conformity

4. Adjust the guides to touch the envelopes without bending them.5. Lower the envelope weight onto the envelopes.6. To reduce curl and jams, open the

Page 279 - Korean EMI statement

Printing on special mediaThis section discusses printing on types of media that require special handling:●Printing on labels●Printing on transparencie

Page 280 - Finnish laser statement

● Do not print on both sides of labels.● Do not print on sheets from which labels have been removed.Printing on transparencies Use only transparencies

Page 281 - Service and support

NOTEFor more information about paper that has a special finish, such as laid or bond paper, seePrinting on paper that has a special finish.For tray 1,

Page 282

Printing on paper that has a special finishSome paper has a special finish, such as laid paper, bond paper, and cockled paper. Thesetypes of paper can

Page 283

Printing to the top (standard) output bin ...56Printing to the rear output bin

Page 284 - HP maintenance agreements

Printing on small sizes, custom sizes, or heavy paperCustom-size paper can be printed from tray 1, tray 2, or an optional 500-sheet tray.NOTEThe print

Page 285 - To use HP Express Exchange

Additional guidelines for small or narrow paperFollow these additional guidelines when printing on small or narrow paper:● Do not attempt to print on

Page 286 - Repacking the printer

To set custom paper sizes1. If you loaded a 500-sheet tray with custom paper, be sure that the knob is set toCustom. (See Loading tray 2 or an optiona

Page 287 - Service information form

Printing on both sides of paper (optional duplexer)The printer can automatically print on both sides of paper when an automatic duplexer isinstalled.

Page 288

Note the following guidelines:● Before using the duplexer, ensure that the printer driver is set to recognize it. Theprocedure varies according to the

Page 289

Layout options for printing on both sides of paper The four duplex orientation options are shown below. These options can be selected in theprinter dr

Page 290

4. Click OK.5. Send the print job to the printer.NOTEThe paper that you are printing on will partially come out of the top output bin duringduplexing.

Page 291

Canceling a print jobYou can cancel a print job from a software program or a print queue, or by pressing the STOPbutton on the printer control panel.●

Page 292

Using the printer driverThe printer driver provides access to the printer features and allows the computer tocommunicate with the printer. This sectio

Page 293

● To change default settings in Windows 2000, Windows XP, and Windows Server 2003●To change default settings in Macintosh operating systemsTo change d

Page 294

Supported browsers ...94To view the HP Toolbox .

Page 295

To change default settings in Macintosh operating systemsDepending on the Macintosh operating system version that you have, use either the AppleDeskto

Page 296

Using printer-driver featuresThis section provides instructions for common printing features that are controlled throughthe printer driver.●Printing w

Page 297

Printing multiple pages on one sheet of paperYou can print more than one document page on a single sheet of paper (this is sometimescalled 2-up, 4-up,

Page 298

To set a custom paper size on Macintosh computersFor Mac OS 91. On the File menu, select Page Setup.2. From the Page Attributes drop-down menu, select

Page 299

Resolution options● Best Quality - use ProRes 1200 for the best print quality.● Faster Printing - use FastRes 1200 as an alternative resolution for co

Page 300

Printing a cover, a different first or last page, or a blank pageUse the following procedure to print the covers of a document on a different media ty

Page 301

Using job-storage featuresThe printer supports four distinct job-storage features that you can use to initiate printingfrom the printer control panel

Page 302

Deleting a quick copy jobWhen you send a quick copy job, the printer overwrites any previous jobs that have thesame user and job name. If no quick cop

Page 303

Deleting a held jobWhen you send a proof and hold job, the printer automatically deletes your previous proofand hold job. If no proof and hold job alr

Page 304 - *Q5400-90933*

7.Use (UP button) or (DOWN button) to scroll to the number of copies, and then press (SELECT button).Deleting a private jobA private job is automat

Related models: LaserJet 4240n | LaserJet 4350 |

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