Hp Designjet 4520 Printer series User Manual Page 132

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Here are three examples of a black rectangle in close-up, showing the fine lines of which it is made:
In the first two examples above, there are so many missing lines that the printhead may be faulty. In the
third case there are only a few missing lines, which are acceptable, because the printer can compensate
for such minor problems.
Corrective action
If part 3 shows a problem with one printhead, but part 2 shows no problem, there is no immediate need
to take any corrective action, because the printer is able to compensate for the problem and maintain
print quality. However, if part 2 also shows a problem, continue as follows:
1. Clean the printheads. See
Recover (clean) the printheads on page 97.
2. If there is no improvement in print quality, replace the printhead that shows the problem. See
Remove a printhead on page 92 and Insert a printhead on page 94.
If I still have a problem
If the entire Image Diagnostics Print contains no defects and you still experience print quality problems,
here are some things to check:
Try using a higher print quality option. See
Choose print quality settings on page 57 and Change
the print quality on page 57.
Check the driver you are using to print with. If it is a non-HP driver, download the correct HP driver
from the Web: see
Update my printer's software on page 116.
If you are using a non-HP RIP, its settings may be incorrect. Refer to the documentation that came
with the RIP.
Check that your printer's firmware is up to date. See
Update my printer's firmware on page 116.
122 Chapter 12 How do I... (Image Diagnostics Print topics) ENWW
Diagnostics
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