HP C6340 Setup Guide download pdf (Page 9)

HP Photosmart C6300 All-in-One series • 9

www.hp.com/support

USB Troubleshooting

Problem: (Windows) The Microsoft Add Hardware screen appears.

Action: Cancel all screens. Unplug the USB cable, and then insert the green

HP All-in-One CD. Refer to section A.

Problem: (Windows only) You did not see the screen prompting you to

connect the USB cable.

Action: Cancel all screens. Remove, and then re-insert the green

HP All-in-One CD. Refer to section A.

Problem: (Windows only) The Device Setup Has Failed To Complete screen

appears.

Action: Unplug the device and plug it in again. Check all connections.

Make sure the USB cable is plugged into the computer. Do not plug the

USB cable into a keyboard or a non-powered USB hub. Refer to section A.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

No comments

HP C6340 Setup Guide Page 9