HP All in One Printer 4000 User Manual

HP Designjet 4000/4500 Printer seriesUsing your printer

Print a file...

4. Turn the bin assembly into a horizontal position. Attach the short leg of the second end frame tothe cross frame using two screws.5. Attach the sec

7. Attach the other end of the loop to the cross frame.8. Using the same method, attach the other five loops.9. Locate the bin against the printer.ENW

88 Chapter 3 How do I... (printer assembly topics) [4500] ENWWHow do I... (printerassembly topics) [4500]

4 How do I... (software setup topics)●Choose which connection method to use●Connect to a network (Windows)●Connect directly to a computer (Windows)●Un

Choose which connection method to useThe following methods can be used to connect your printer.Connection type Speed Cable length Other factorsFast Et

2. The front panel will display some information, including the printer's IP address. Make a note ofthe IP address (16.23.61.128 in this example)

5. Follow the instructions on your screen to set up the printer. The following notes will help you tounderstand the screens and make appropriate choic

Before you begin, make sure the following are true:●The printer is set up and on.●The Ethernet hub or router is on and functioning properly.●All compu

To connect your printer using AppleTalk:1.Go to the front panel and select the icon, then I/O setup > Jetdirect EIO > Viewconfiguration.2. The

Connect to a network (Mac OS 9) [4000]NOTE This topic applies to the HP Designjet 4000 Printer series only.You can connect your printer to a network u

The print smudges when touched...263Ink marks on t

3. Click the Adobe PostScript driver icon.4. In the AppleTalk Zones list, select the AppleTalk zone where your printer is located (if it exists).Make

Manual connection with USB1. Connect the USB cable between your printer and the computer.2. Power on the printer.3. Open the Printer Setup Utility and

8. Click Restart to restart the computer.9. Connect the USB cable between your printer and the computer.10. Power on the printer.11. Run the Desktop P

4. The installer takes you through various steps until you reach the main install dialog box. Youhave two options:●Easy install●Uninstall driverChoose

100 Chapter 4 How do I... (software setup topics) ENWWHow do I... (softwaresetup topics)

5 How do I... (printer operation topics)●Switch on and off●Restart●Change the language of the front panel●Access the Embedded Web Server●Change the la

Switch on and offHint The printer is Energy Star compliant and can be left switched on without wastingenergy. Leaving it on improves response time and

4. Remove the power cord from the power socket.5. Wait for 10 seconds.6. Insert the power cord into the power socket and switch on the printer using t

There are several ways to access the Embedded Web Server:●On any computer, open your Web browser and give the address of your printer. You can findout

To complete the change, you must close and reopen your Web browser.Password-protect the Embedded Web Server1. In the Embedded Web Server, go to the Se

22 The problem is... (scanner topics) [4500]The diagnostics light is flashing...

If you are using the HP Designjet 4000 Printer series, and you find that these options are notavailable, please download the latest firmware revision

6 How do I... (paper topics)●Load a roll onto the spindle [4000]●Load a roll into the printer [4000]●Unload a roll from the printer [4000]●Load a sing

Load a roll onto the spindle [4000]NOTE This topic applies to the HP Designjet 4000 Printer series only.1. Make sure the printer wheels are locked (th

7. Slide the new roll onto the spindle. Make sure the paper type is oriented as shown. If it is not,remove the roll, turn it 180 degrees and slide it

11. To make sure that the right end of the spindle is in place, check that the spindle lever is in itstop position (horizontal). You can move the leve

5. Lift the paper load lever.6. Pull out approximately 1 m (3 ft.) of paper.7. Carefully insert the leading edge of the roll above the black roller.WA

8. Wait until the paper emerges from the printer as shown below.NOTE If you have an unexpected problem at any stage of the paper loading process,see T

12. Wind the excess paper onto the roll. Use the paper stop to turn the roll in the direction shown.13. Lower the window.14. The front panel again pro

5. Press the spindle lever (2) down and remove the roll from the printer, pulling out the right-handend first. Do not insert your fingers into the spi

1.At the printer's front panel, select the icon, then Paper load > Load sheet.NOTE As usual, you must press the Select key to select this opt

28 Tell me about... (multiroll topics) [4500]The uses of a multiroll printer...

6. Insert the sheet into the printer as shown below.7. Insert the sheet until it reappears from the printer as shown below.WARNING! Take care not to t

9. Align the leading edge of the sheet with the metal bar in the platen.Align the right-hand edge of the sheet with the left edge of the half-circle o

Unload a single sheet [4000]NOTE This topic applies to the HP Designjet 4000 Printer series only.At the printer's front panel, select the icon,

5. Press the roll towards the black paper stop until it clicks into place.NOTE If you have difficulty with this, try turning the spindle to a vertical

If you are a regular user of different paper types, you can change rolls more quickly if you pre-loadrolls of different paper types on different spind

3. Load the roll and spindle into the drawer. Hold the roll as shown by the paper stops at each endof the spindle. Try to avoid touching the paper sur

8. Lower the paper load lever.9. Push the drawer back into position.10. Wind excess paper back onto the roll. Use the paper stop to turn the roll in t

13. The front panel asks you to specify the length of the roll you are loading. After you have doneso, it will start to load the roll.NOTE Specifying

1.At the printer's front panel, select the icon, then Paper unload > Unload roll 1 or Unloadroll 2.Hint Alternatively, you may start the unlo

6. Remove the empty spindle from the printer, pulling out the right-hand end first. Do not insertyour fingers into the spindle supports during the rem

Index...

4. With your right hand, grip the cutter and rotate it as shown on the cutter's top cover, to make theinitial cut, then pull it gently across the

7. Return the cutter to the right-hand side of the drawer.View information about the paperAt the printer's front panel, select the or icon, th

●http://www.hp.com/support/designjet/profiles4500ps/ for the HP Designjet 4500ps●http://www.hp.com/support/designjet/profiles4500mfp/ for the HP Desig

7 How do I... (print job topics)●Submit a job with the Embedded Web Server●Save a job●Print a saved job●Cancel a job●Manage the print queue●Nest jobs

Submit a job with the Embedded Web Server1. Access the Embedded Web Server (see Access the Embedded Web Server).2. Go to the Submit job page.3. Browse

3. Browse your computer and select the file to print.4. If you want to submit more than one file, click the Add another file button to add another fil

You can select at what point you want to print a file you have in the queue. From the Web server,select the Settings tab > Device setup > When t

You can also do this from the front panel: select the job and choose Copies, then specify the numberof copies required and press the Select key. This

Nest jobs to save roll paperNesting means placing pages side by side on the paper, rather than one after the other. This is doneto avoid wasting paper

●Pages must be all color, or all grayscale: not some in color and some in grayscale.●All pages must be in one or other of the following two groups (th

1 Introduction●Using this guide●The printer's main features●The printer's main components [4000]●The printer's main components [4500]●T

136 Chapter 7 How do I... (print job topics) ENWWHow do I... (print jobtopics)

8 How do I... (stacker topics) [4500]NOTE This chapter applies to the HP Designjet 4500 Printer series only.The stacker is an optional accessory for t

Install the stacker1. Connect the cables between the stacker and the printer.2. Switch on the stacker.3.Select the icon on the printer's front p

Change the temperatureThe stacker contains a heated roller to remove the curl from the paper. To change the temperature ofthe roller, select the icon

Move or store the stackerBefore moving or storing the stacker, take a couple of steps to reduce the amount of space itoccupies.1. Undo the screws at e

9 How do I... (image adjustment topics)●Change the page size●Create a custom page size●Change the print quality●Choose print quality settings●Print at

Change the page sizeThe page size can be specified in the following ways:●Using a Windows printer driver: select the Paper/Quality tab, then Size is.●

3. Choose the width and length of your custom page.4. Press the OK button.Using the PostScript printer driver for Windows NT1. Select the Page Setup t

You can specify the print quality in the following ways:●Using a Windows printer driver: go to the Print Quality section of the Paper/Quality tab.●Usi

Print contentImage quality settings Paper typesPrint quality Optimized for Maximum detailTranslucent materials*Coated PaperHeavyweight Coated PaperPro

Using this guideUsing your printer (on CD) and the Quick Reference Guide (on paper) are organized into thefollowing chapters.IntroductionThis chapter

Print contentImage quality settings Paper types (front panel)Print quality Optimized for Maximum detailMax Speed Bond Paper†* To use Max Speed Bright

●Using a Mac OS 9 or 10.1 printer driver: create a custom paper size with zero margins, and takeinto account that the margins added to the final job w

●The width of a landscape image is greater than its height (a wide image).You should select the orientation that your image has when you see it on scr

You can do this in the following ways:●Using a Windows printer driver: select the Finishing tab, then Rotate by 90 degrees.●Using a Mac OS printer dri

You can rescale an image in the following ways:●Using a Windows printer driver: select the Effects tab, then Resizing options.●The Print document on o

10. Scroll to the color you want.11. Press Select again.12. Press Back to get to the previous menu.13. When both width and color are correct, press Ba

●Select Automatic to let the printer determine which type of file it is receiving. This setting worksfor most software applications.●Select HP-GL/2 if

10 How do I... (color topics)●Perform color calibration●Perform black point compensation●Set the rendering intent●Select the color emulation mode●Prod

Perform color calibrationColor calibration improves color consistency between prints, and from one printer to another.It is normally performed wheneve

●Using the Embedded Web Server: select the Submit Job page, then Black point compensation.●Using the front panel: select the icon, then Default print

●Ink and paper usage information is available from the front panel, and on the Web from theEmbedded Web Server●Accurate and consistent color reproduct

Get accurate colors from Adobe Photoshop CS (HP–GL/2& RTL driver)This topic outlines one way to have good control over the printed colors you will

2. Open the image. Accept the embedded color profile if there is one:Otherwise accept the default that Adobe Photoshop proposes:3. Once you have defin

4. When you are ready to print the image, open the Print with Preview window from the File menu.In the Color Management tab you can select:●Source Spa

In the Color tab (Windows) or Color Options panel (Mac OS), you have the following ColorManagement options. Select the same option that you selected i

Application settings1. Open Adobe Photoshop and select Color Settings from the Edit menu (Windows) or from thePhotoshop menu (Mac OS).● Working spaces

2. Open the image. Accept the embedded color profile if there is one:Otherwise accept the default that Adobe Photoshop proposes:3. Once you have defin

4. When you are ready to print the image, open the Print with Preview window from the File menu.In the Color Management tab you can select:●Source Spa

Driver settingsThe application's PostScript Color Management option will override the color settings of the driver(Input Profile and Rendering In

2. Create or open the image with its own or the most appropriate color space. Then retouch theimage as needed.3. When you have the image ready to send

placed objects have their own assigned profile and rendering intent. Then, each element isconverted from its own color space to the simulation color s

9. Bin10. Ink cartridge drawer11. Spindle lever12. Paper load leverRear view1. Quick Reference Guide holder2. Power socket and on/off switch3. Sockets

In the Color tab (Windows) or Color Options panel (Mac OS), select 'Application Managed Colors'and check the Automatic PANTONE Calibration b

4. In the Default Source Profiles you must set the default profiles for solid colors and images thatdon't have embedded profiles. The following d

NOTE Each object in QuarkXpress has its own color management. The solid colors use thecolor profile and rendering intent selected in the default sourc

send the print job to the printer. There are from one to three options available, depending on licenseand printer configurations.●Windows is the defau

5. Select File > Print.●Printer Engine: select Windows Printer (it will use the selected raster driver).●Output Image Quality (Resample Ratio): thi

●Click the Properties button, select the HP RTL (RGB) TrueColor driver, and select theresolution that will be sent to the printer.●Select the Color Ad

172 Chapter 10 How do I... (color topics) ENWWHow do I... (color topics)

11 How do I... (ink system topics)●Remove an ink cartridge●Insert an ink cartridge●Remove a printhead●Insert a printhead●Manage printhead monitoring●R

Remove an ink cartridgeThere are two types of ink cartridge removal.●The ink cartridge is very low and you want to replace it with a full cartridge fo

3. Release the door catch by pressing on the top until it clicks.4. Pull the door fully open.5. Grip the blue tab in front of the cartridge you wish t

Front view1. Ink cartridges2. Platen3. Printhead carriage4. Printhead5. Printhead cleaner6. Front panel7. Paper load lever (roll 1)8. Spindle9. Paper

7. Then pull it outwards, towards you.8. The cartridge comes out, in its drawer.9. Lift the cartridge out of its drawer.NOTE Avoid touching the end of

Insert an ink cartridge1. Pick up the new ink cartridge and find the label identifying the ink color. Hold the ink cartridge sothat you can see the id

5. When all cartridges have been inserted, close the door (push it until it clicks shut).6. The front panel display confirms that all cartridges have

3. When the carriage has stopped moving, the front panel will ask you to open the window.4. Locate the carriage.5. Pull up and release the latch on to

7. To remove a printhead, lift up the blue handle.8. Using the blue handle, gently disengage the printhead.9. Gently pull the blue handle upward until

Insert a printhead1. If the printhead is new:a. Remove the blue protective cap by pulling down on it.b. Remove the clear protective tape from the prin

3. Push down as indicated by the arrow shown below.When installing the new printhead there may be some resistance, so you need to press it downfirmly

5. Latch the carriage cover.When the carriage has been correctly latched, it looks like this:6. Close the window.7. The front panel display confirms t

Web Server printer status line will display the following message: Printing. Printhead monitoring(instead of just Printing).NOTE When Intensive is sel

2. Open the carriage interconnect wiper.3. Load the sponge into the carriage interconnect wiper by positioning the sponge on the face ofthe carriage i

Front view with optional stackerRear view1. Quick Reference Guide holder2. Power socket and on/off switch3. Sockets for communication cables and optio

6. Insert the carriage interconnect wiper into the printhead slot at the back. Wipe the electricalcontacts by inserting the tool between the electrica

9. Using the same sponge, clean the lower strip of electrical contacts on the printhead (unless theprinthead is new), avoid touching the upper set of

13. Dispose of the soiled sponge in a safe place to prevent the transfer of ink onto hands andclothing.If the front panel continues to display the Res

3. If you are close to the beginning of a roll, the front panel will report that the printer may need tofeed up to 3 m (≈ 10 ft) of paper before start

2. Open the door.3. Each printhead cleaner has a handle on the front. To remove the cleaner, press inward andupward as indicated by the arrow shown he

1. Insert each printhead cleaner into the correct color slot location, in the service station, in thedirection indicated by the arrow shown here.2. Wh

Whenever you insert a new printhead and cleaner, the printer will normally perform a printheadalignment and color calibration. Both are recommended fo

Get ink cartridge statisticsTo get information on your ink cartridges:1.Go to the front panel and select the icon.2. Select Ink cartridge information

If the warranty status is See warranty note, this indicates that non-HP ink is being used. SeeWorldwide Limited Warranty—HP Designjet 4000/4500 Printe

12 How do I... (accounting topics)●Get accounting information from the printer●Check printer usage statistics●Check ink and paper usage for a job●Requ

The front panelYour printer's front panel is located on the front of the printer, on the right-hand side. It has thefollowing important functions

Get accounting information from the printerThere are various different ways of getting accounting information from your printer.●View printer usage st

an ID is provided. You can supply an account ID when submitting a job with the Embedded WebServer or with a printer driver (using the Accounting tab).

198 Chapter 12 How do I... (accounting topics) ENWWHow do I... (accountingtopics)

13 How do I... (printer maintenance topics)●Clean the exterior of the printer●Clean the input rollers●Clean the platen●Lubricate the printhead carriag

Clean the exterior of the printerClean the outside of the printer and all other parts of the printer that you regularly touch as part ofnormal operati

Follow these instructions to clean the platen.1. Unload all paper from the printer.2. Open the window.3. With a dry brush, remove ink deposits from th

6. Use a clean, absorbent lint-free cloth, slightly dampened with isopropyl alcohol, to wipe offloosened ink deposits from the platen.NOTE Isopropyl a

Lubricate the printhead carriageThe printhead carriage occasionally (about once a year) needs lubrication to slide easily along theslider rod.1.To gai

4. Remove the worn blade from the cutter.WARNING! Take care not to touch the cutting edge of the blade.5. Remove the spare blade from the cutter and f

And you can obtain HP Designjet 4500 series firmware updates and installation software from:●http://www.hp.com/support/designjet/fw4500/●http://www.hp

10. The Back key goes back to the previous menu. If you press it repeatedly, or hold it down, youwill soon return to the main menu.11. The Down key mo

206 Chapter 13 How do I... (printer maintenance topics) ENWWHow do I... (printermaintenance topics)

14 How do I... (Image Diagnostics Printtopics)●Print the Image Diagnostics Print●Respond to the Image Diagnostics Print●Interpret Image Diagnostics pa

Print the Image Diagnostics PrintThe Image Diagnostics Print consists of patterns designed to highlight print quality problems. It helpsyou to check w

If you have horizontal misalignment, you will see something like this:If you have vertical misalignment, you will see something like this:If you have

Interpret Image Diagnostics part 2The purpose of part 2 is to test whether the printheads and the paper advance mechanism areworking correctly. This p

Horizontal bands across strips of one color onlyIf a printhead is faulty, you will see horizontal bands across strips of one color only; or at least t

Here are three examples of a black rectangle in close-up, showing the fine lines of which it is made:In the first two examples above, there are so man

●Check that your printer's firmware is up to date. See Update my printer's firmware.●Check that you have the right settings in your software

214 Chapter 14 How do I... (Image Diagnostics Print topics) ENWWHow do I... (ImageDiagnostics Print topics)

15 How do I... (paper advance calibrationtopics)Your printer was calibrated at the factory to ensure that it advances the paper accurately when usings

The preview window fills most of the viewing section. Above it is the image toolbar, with nine buttonsthat can be used to change the preview in some w

NOTE There are separate paper advance settings for Optimized for drawings/text andOptimized for images: each must be calibrated separately.NOTE Papers

right (B). Either part can be used to help you decide which is the best of the series of patterns; it willdepend on your circumstances. However, if yo

●Where you have two patterns next to each other which do not show signs of banding, seebelow, use the patterns above and below these two to help you s

16 How do I... (scanner topics) [4500]NOTE This chapter applies to the HP Designjet 4500 Printer series only.●Calibrate the scanner●Calibrate the touc

Calibrate the scannerYour scanner should be recalibrated once a month to maintain the best scan quality.1. Before calibrating, read the scanner's

Create a new media profileBefore starting this procedure, make sure you have calibrated the scanner (see Calibrate thescanner) and loaded the correct

4. Select the type-of-original template..a. Press the Type of original button in the Copy tab.b. If you would like to change the settings of these opt

6. Select the output size.a. Press the Output size button in the Copy tab.b. If you would like to change the settings of these options or create a new

Scan a document to a file1. Select the Scan tab and set your scan options: type of original, size, filename, etc. To set thefile format (TIFF, JPEG),

2. Press the Print tab.When you enter the Print dialog, the Copy button changes to the Print button. The Print list group displays the files current

10 Chapter 1 Introduction ENWWIntroduction

4. Press and hold the arrow down key until the insertion slot stops adjusting itself.5. Make a test scan to check for errors. Errors will be easier to

5. Change the value for each of the scanner’s cameras. Normally, only positive values should beused.6. Make test scans and readjust the values until y

One-to-one pixel viewingView the image with one scanned pixel shown as one screen pixel.Resize paper frameThe Resize Paper Frame tool is especially us

There are three ways to move the frame:●By dragging anywhere on the screen. Imagine you are gripping the frame and dragging itaround over the image.●T

Add a new printerTo add a new HP Designjet printer to the printer list in your scanner software:1. In the Setup tab, press the Options button.2. Press

Save files on a CD or DVDYour HP Designjet is capable of writing to CDs or DVDs in the same easy way as it writes to anyother storage medium.1. Insert

Accessing the shared folder from Windows 20001. On your computer's desktop, double-click My Network Places.2. In the Network Places window, doubl

Press the Save button to save the changes you have made.NOTE The changes are saved in your current media profile.Enable or disable scanner accounts1.

Collate copies1. Press the Print tab.2. Press the Add to List button.3. Using the check boxes, select multiple files for printing.4. Press the Number

17 The problem is... (paper topics)●The paper cannot be loaded successfully [4000]●The paper cannot be loaded successfully [4500]●A paper jam (paper s

2 How do I... (printer assembly topics)[4000]NOTE This chapter applies to the HP Designjet 4000 Printer series only.● Get started●Unpack the printer●A

The paper cannot be loaded successfully [4000]NOTE This topic applies to the HP Designjet 4000 Printer series only.●The paper may be loaded at an angl

Front panel message Suggested actionSheet too long. During the load process the printer has detected that the sheet is too long tobe loaded properly.

When a paper jam occurs, you will normally see the Possible paper jam message in the front panel,with one of two error codes:●81:01 indicates that pap

4. Lift the paper load lever as far up as it will go.5. Carefully remove any of the jammed paper that you can lift up and out from the top of the prin

●84.2:01 indicates a paper jam in drawer 2 (see A paper jam in drawer 2 [4500]).●86:01 indicates that the printhead carriage cannot move from side to

4. Lift the drive pinch lever as far up as it will go.5. Lift the roll 1 paper load lever.6. Lift the roll 2 paper load lever.ENWW A paper jam (paper

7. Lift the lower drawer upwards a little, then pull it towards you as far as it will go.8. Cut the paper.9. Remove the roll.242 Chapter 17 The prob

10. Lift the upper drawer upwards a little, then pull it towards you as far as it will go.11. Cut the paper.12. Remove the roll.ENWW A paper jam (pape

13. Lower the lock lever on the left.14. Lower the lock lever on the right.15. Pull the front path towards you as far as it will go.244 Chapter 17 T

16. Try to move the printhead carriage out of the way.17. Carefully remove any of the jammed paper that you can lift up and out from the top of the pr

Get startedThe following topics describe how to assemble your new printer (also described in the Setupinstructions).Because some of the components of

18. Push paper inwards on the platen.19. Carefully pull the rest of the paper down and out of the printer. Look to see if there any loosepieces of pap

21. Lift the lock lever on the left.22. Lift the lock lever on the right.23. Push the upper drawer back into place.ENWW A paper jam (paper stuck in th

24. Push the lower drawer back into place.25. Lower the drive pinch lever.26. Lower the roll 1 paper load lever.248 Chapter 17 The problem is... (pa

27. Lower the roll 2 paper load lever.28. Close the window.29. Switch on the printer.30. Reload the rolls. See Load a roll into the printer [4500].If

A paper jam in drawer 2 is indicated on the front panel by a Possible paper jam message with theerror code 84.2:01.If you press the Select key, the fr

4. Lift the drive pinch lever as far up as it will go.5. Lift the roll 2 paper load lever.6. Lift the lower drawer upwards a little, then pull it towa

7. Cut the paper.8. Remove the roll.9. Lift the upper drawer upwards a little, then pull it towards you as far as it will go.252 Chapter 17 The prob

10. Carefully remove the cut-off lower end of the paper.11. Carefully remove any paper that you can lift up and out from the top of the printer.12. In

13. Remove any paper that you see there.14. Remove any paper trapped between the roll and the small plastic rollers.15. Go behind the printer and find

17. Return to the front of the printer, and push the upper drawer back into place.18. Push the lower drawer back into place.19. Lower the drive pinch

When you have identified a suitable location, you can begin unpacking.1. Remove the two side lids. Then remove all the upper four plastic handles from

20. Lower the roll 2 paper load lever.21. Close the window.22. Switch on the printer.23. Reload the rolls. See Load a roll into the printer [4500].If

Prints do not stack properly in the basket [4500]NOTE This topic applies to the HP Designjet 4500 Printer series only.●Prints at the bottom of the bas

CAUTION If you want to turn off the printer, you are strongly recommended to use thePower button on the front panel before using the switch at the rea

18 The problem is... (print quality topics)●General advice●Banding (horizontal lines across the image)●Lines are missing or thinner than expected●Soli

General adviceWhen you have any print quality problem:●To achieve the best performance from your printer, use only genuine manufacturer's supplie

Lines are missing or thinner than expected1. Check that the line thickness and color settings are correct in your application.2. Check that you are us

In each case the recommended procedure is as follows:1. Clean the electrical connections of the printhead that seems to be responsible (in this exampl

Try changing to a heavier paper type: we recommend HP Heavyweight Coated Paper or HPProductivity Photo Gloss for printing dense colors. See also Choos

Try the following suggestions to avoid this problem:●Use a recommended paper type (see Supported paper types).●If the image you are printing contains

To avoid this problem:1. The easiest solution is to select the Extended Margins option in the driver, the Embedded WebServer, or the front panel. This

6. Remove the two packing pieces.Assemble the standWARNING! When you are unpacking the leg assembly, you will see that there is anti-slipmaterial arou

●The borders of colored blocks are wrongly colored.To correct this kind of problem:1. Align the printheads. See Align the printheads.2. Check that you

3. Check that the paper type selected in the front panel is the same as the paper type you areusing.4. Perhaps you have adjusted the drying time at th

Using Automatic PANTONE Calibration (the best choice)In order to use Automatic PANTONE Calibration, you need an application that recognizes thePANTONE

3. Ensure that Color Calibration is turned on. At the front panel of the HP Designjet 4000 series,select the icon, then Printer configuration > Co

Printing the same HP-GL/2 fileThe situation is that you have produced an HP-GL/2 file (also known as a PLT file) using the HP-GL/2 driver installed fo

19 The problem is... (image error topics)●The print is completely blank●The output contains only a partial print●The image is clipped●The image is in

The print is completely blankIf the front-panel graphic language setting is Automatic (the default), try the other settings:PostScript for a PostScrip

There is another possible explanation for a clipped image. Some applications, such as AdobePhotoshop, Adobe Illustrator, and CorelDRAW, use an interna

Pen settings seem to have no effectHere are some possible explanations:●You have changed the settings in the front panel by selecting the icon follow

20 The problem is... (ink system topics)●I cannot insert an ink cartridge●The printer will not accept a large black ink cartridge●I cannot remove an i

4. You now need to identify which is the left and the right side of the cross-brace.(1) left (2) right (3) one hole (4) two holes5. Now you will need

I cannot insert an ink cartridge1. Check that you have the correct type of cartridge (model number).2. Check that the colored label on the cartridge i

3. Reinsert the printhead into the carriage and check the front panel message.4. If the problem remains, try a new printhead.An ink cartridge status m

the front panel shows the printheads with no printhead blinking, you do not need to touch theprintheads. Just close the window again, and the printer

21 The problem is... (stacker topics) [4500]NOTE This chapter applies to the HP Designjet 4500 Printer series only.●Paper scrolling●The trailing edge

Paper scrollingWhen printing in Fast mode with highly curled paper, the paper may scroll when ejected to thestacker tray. To avoid this problem, you a

22 The problem is... (scanner topics)[4500]NOTE This chapter applies to the HP Designjet 4500 Printer series only.If you notice problems with the scan

The diagnostics light is flashingThe most likely explanation is that the scanning area needs cleaning. Perform the routinemaintenance procedures expla

The scanner displays a warning messageThe scanner may recommend performing maintenance in some circumstances:●Scanner Maintenance has not been run for

7. The language selection screen should appear. Select the language you want to use for theDesignjet Scan application. The touch screen will automatic

23 The problem is... (other topics)●The printer's start-up process does not complete●A front panel message●A “printhead monitoring” message●A “pr

HP Designjet 4000 and 4500 Printer seriesUsing your printer

9. Fix the left leg to the cross-brace using two screws on the outer side of the leg.10. Lower the right leg onto the right side of the cross-brace. T

The printer's start-up process does not completeIf the printer's start-up process stops when the front panel is displaying the number 17, th

Code Short message Suggested action27:03 Restart the printer. If problem persists, callHP support.An error has been detected during printhead detectio

Code Short message Suggested action84.1:03 Restart the printer. If the problem persists,call HP support.Check that the cable between the printer and r

Your print job may be described as “on hold for paper” for one or more of the following reasons:●You have requested a specific paper type for the job

●The print file may lack a proper file terminator and the printer is therefore waiting for thespecified I/O timeout period before assuming it is compl

Communication failures between computer and printerSome symptoms are:●The front-panel display does not show the “Receiving” message when you have sent

Alternatively, for more precise control, click the Advanced button and add the printer's IPaddress to the list of Exceptions for which the proxy

3. There are small holes in the platen beside some of the rollers.Using the bottle of oil supplied with the Maintenance Kit, insert the pointed end of

6. If there is oil on the platen, wipe it away with the cloth supplied with the kit.7. Lower the window.294 Chapter 23 The problem is... (other topi

24 Tell me about... (Embedded WebServer topics)The Embedded Web Server is the control center for remote management of your printer. From anycomputer,

14. Fix the left foot using four screws.15. Position a foot on the right leg. There are pins to help you to position the foot correctly.NOTE Do not re

296 Chapter 24 Tell me about... (Embedded Web Server topics) ENWWTell me about...(Embedded Web Servertopics)

25 Tell me about... (printer topics)●Color emulation modes●Connecting the printer●The printer's rear lights●The printer's internal prints●Pr

Color emulation modesYour printer can emulate the color behavior of other devices: RGB devices such as monitors, andCMYK devices such as presses and p

●Photoshop 5 Default CMYK●Other HP Designjet printers can be emulatedIn the front panel and the Embedded Web Server, some further options are availabl

To find the sockets for these interfaces on your printer, see Connect the printer (4000 series) orConnect and switch on the printer (4500 series).To s

The following internal prints are available:●Demo: shows some of the capabilities of the printer.●Menu map: shows details of all the front panel menus

302 Chapter 25 Tell me about... (printer topics) ENWWTell me about... (printertopics)

26 Tell me about... (ink system topics)●Ink cartridges●Printheads●Printhead cleaners●Ink system tipsENWW 303Tell me about... (inksystem topics)

Ink cartridgesThe printer's four ink cartridges provide yellow, magenta, black, and cyan ink to the printheads. Thecolor cartridges supplied with

You are recommended to replace the empty cartridge with a new HP cartridge: see Remove an inkcartridge and Insert an ink cartridge.Although it is poss

2. Pull open the protective plastic from the base of the printer. Please ensure that there is a three-meter space clear of obstructions to the rear of

To maintain optimum print quality, the printheads are automatically tested at regular intervals, andautomatically serviced if necessary. This takes a

27 Tell me about... (paper topics)●Using paper●Supported paper types●Drying time●Using paper with the stacker [4500]ENWW 307Tell me about... (papertop

Using paperChoosing the correct paper type for your needs is an essential step in ensuring good print quality.For best printing results, use only reco

Product name Front panel nameHP Matte Film Matte FilmHP Clear Film Clear FilmHP Natural Tracing Paper Natural Tracing PaperHP Translucent Bond Translu

Product name Front panel nameHP Fine Art Paper Cream [download]HP Fine Art Paper Sahara [download]HP Indoor Paper Self-Adhesive [download][4000] indic

28Tell me about... (multiroll topics) [4500]NOTE This chapter applies to the HP Designjet 4500 Printer series only.●The uses of a multiroll printer●Ho

The uses of a multiroll printerA multiroll printer can be useful in several different ways:●You can switch between different paper types quickly and w

Roll switching policyIf the printer has two rolls of paper and it receives a job that could be printed on either roll, it willnormally print on the cu

Table 28-1 Recommended settings for unattended printingPrint type Print mode MaxDetail Optimized for Drying time Paper typesLines Normal Off Lines Op

29 Tell me about... (printer specificationstopics)●Functional specifications●Physical specifications●Memory specifications●Power specifications●Ecolog

5. Fix the left side of the stand to the printer using two screws. Make sure that the screws are fullytightened.6. Place the spare and consumables box

Functional specificationsTable 29-1 HP No. 90 ink suppliesPrintheads Yellow, magenta, black, and cyan (two of each)Printhead cleaners Yellow, magenta

PrintqualityMaxdetailOptimized for lines and text Optimized for imagesRenderingresolution (dpi)Printing resolution (dpi) Renderingresolution (dpi)Prin

Table 29-8 Stacker physical specificationsWeight 53 kgWidth 1286 mmDepth 1002–1569 mmHeight 1135 mmMemory specificationsTable 29-9 Memory specificat

Temperature range when not in operation -20 to +55°C (-4 to +131°F)Maximum altitude when printing 3000 mTable 29-13 Stacker environmental specificati

320 Chapter 29 Tell me about... (printer specifications topics) ENWWTell me about... (printerspecifications topics)

30 Tell me about... (ordering supplies andaccessories topics)●Ordering ink supplies●Ordering paper●Ordering accessoriesENWW 321Tell me about...(orderi

Ordering ink suppliesThe following ink supplies can be ordered for your printer.Table 30-1 Ink cartridgesCartridge Capacity (cm³) Part numberHP 90 Cy

●:J indicates papers available in Japan●:L indicates papers available in Latin America●:N indicates papers available in North AmericaIf the part numbe

Name g/m² 24 in wide 36 in wide 42 in wide 23.39 inwide (A1)33.11 inwide (A0)HP Universal Instant-Dry Photo Gloss 190 Q6574A:AENQ6575A:AENQ6576A:AENno

Name g/m² 24 in wide 36 in wide 42 in wide(Designjet 4000 series only)HP Fine Art Paper Cream 140 none Q1709A noneHP Fine Art Paper Sahara 140 none Q1

8. Remove the pallet before trying to lift the printer into an upright position.9. Using four people and the hand holds on the rear of the printer bod

326 Chapter 30 Tell me about... (ordering supplies and accessories topics) ENWWTell me about...(ordering supplies andaccessories topics)

31 Tell me about... (getting help topics)●HP Instant Support●HP Customer Care●HP Designjet Online●Other sources of informationENWW 327Tell me about...

HP Instant SupportHP Instant Support is HP's suite of troubleshooting tools that collect diagnostic information from yourprinter and match it wit

●The computer you are using●Any special equipment or software you are using (for example, spoolers, networks, switch-boxes, modems, or special softwar

330 Chapter 31 Tell me about... (getting help topics) ENWWTell me about... (gettinghelp topics)

32 Legal information●Worldwide Limited Warranty—HP Designjet 4000/4500 Printer series and 4500mfp●Hewlett-Packard Software License Agreement●Open sour

Worldwide Limited Warranty—HP Designjet 4000/4500Printer series and 4500mfpHP product Limited Warranty PeriodPrinter 1 year (from the date of purchase

non-HP or refilled ink cartridge, HP will charge its standard time and materials charges toservice the printer for the particular failure or damage.7.

C. Local law1. This Limited Warranty gives you specific legal rights. You may also have other rights which varyfrom state to state in the United State

Hewlett-Packard Software License AgreementATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMSSET FORTH BELOW. USING THE SOFTWAR

3. Position the right leg cover on the front of the right leg (1), then clip the rear edge (2) into place.4. Remove the anti-slip material from the tw

Software and any accompanying documentation by the applicable FAR or DFARS clause or the HPstandard software agreement for the product involved.Open S

Regulatory noticesYou can obtain current Material Safety Data Sheets for the ink systems used in the printer by mailinga request to this address: Hewl

Normes de sécurité (Canada)Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limitesapplicables aux appareils num

Chinese EMI statementSoundGeräuschemission (Germany) LpA < 70 dB, am Arbeitsplatz, im Normalbetrieb, nach DIN45635 T. 19.ENWW Regulatory notices 33

DECLARATION OF CONFORMITYaccording to ISO/IEC Guide 22 and EN 45014Supplier’s name: Hewlett-Packard CompanySupplier’s address: Avenida Graells, 501081

Josep-Maria PujolHardware Quality ManagerSant Cugat del Vallès (Barcelona)July 28th, 2005Local contacts for regulatory topics onlyEuropean contact: He

342 Chapter 32 Legal information ENWWLegal information

IndexAaccessoriesordering 325accessories [4000]installing 41accounting 196accounting data by E-mail 196acoustic specifications 319adding a new printer

HP Instant Support 328HP-GL/2 151Iimage diagnostics print 208image problemsblank page 272clipped image 272distorted print 273missing objects 274overla

general 260graininess 262horizontal lines 260ink bleeding 266ink marks 263misaligned colors 265paper not flat 262smudging 263solid bands/lines 261step

8. Open the printhead cleaner door and remove the carriage packing material. Then close thecleaner door.9. Press the spindle lever down, which will un

paper scrolls 280storing 140trailing edge curls 280uninstalling 138using paper 310stacking problems in basket 257stacking problems in bin 256statistic

Assemble the bin1. Locate the bin components.2. Fix one screw to the inside of the stand’s left leg.3. Do not fully fit the screw.4. Fix one screw to

6. Lift the supporting framework of the bin into position in front of the printer.7. Fix the top arms of the bin to the two screws that you have just

11. Secure all six loops to the frame, using two clips on each loop.12. Fit all three mobile stoppers to the three loops as indicated.13. Carefully sq

Legal noticesThe information contained in this documentis subject to change without notice.Hewlett-Packard makes no warranty of anykind with regard to

Switch on for the first time1. Plug the power cable into the rear of the printer, then plug the other end into the AC power outlet.2. Turn the power s

Install ink cartridges1. Remove the printheads, printhead cleaners, and ink cartridges from the consumables box.2. Find the ink cartridge door, which

6. Slide the ink cartridge drawer out.7. Place the ink cartridge onto the ink cartridge drawer.NOTE There are marks on the drawer showing the correct

11. Close the ink cartridge door (push it until it clicks shut).12. Wait (about a minute) until you see this front panel message.Remove the setup prin

4. Lift up the cover. This will give you access to the setup printheads.5. Before removing the setup printheads, look at the window on top of each one

Install the printheads1. Remove the blue protective cap and the clear protective tape from the printhead.2. Lower all the printheads vertically into t

6. Close the carriage cover.7. Make sure the latch engages correctly.8. Close the printer window.9. Please wait (about a minute) while the printer che

3. Open the printhead cleaner door.4. Insert the printhead cleaner into the slot of the correct color.5. Push the printhead cleaner in and down until

8. Wait until you see this front panel message, then press the Select key.Load a roll of paper onto the spindle1. Lower the spindle lever.2. Remove th

4. Slide the roll of paper that came with your printer onto the spindle. Make sure the paper isoriented exactly as shown.NOTE There is also a label on

Table of contents1 IntroductionUsing this guide...

8. When you meet resistance, lift the spindle lever to seat the spindle properly.9. The spindle lever will be in the horizontal position when the spin

4. Highlight the paper type you have loaded and press the Select key.5. Wait until you see the 'Open window' message.6. Open the printer win

9. Insert the edge of the roll above the black roller.WARNING! Take care not to touch the rubber wheels on the platen while loadingpaper: they may rot

13. You should see the front panel message below.14. Using the stops, carefully wind the excess paper back onto the spindle.15. Close the printer wind

Connect the printer1. Your printer can be connected to a computer directly or to one or more computers via a network.(1) PC, Macintosh, or workstation

5. A larger socket is provided to connect an optional accessory.CAUTION Do not attempt to use this socket for any other purpose.6. Pass the network ca

USB 2.0 socketTo check that the USB 2.0 socket has been correctly installed, go to the front panel and select the icon, then I/O setup > USB > V

Jetdirect print serverTo install the Jetdirect card:1. Go to the rear of the printer and remove a small cover plate secured by two screws near the lef

The front panel will reveal whether the print server is Installed or Not installed.Please follow the appropriate instructions to connect the printer t

3 How do I... (printer assembly topics)[4500]NOTE This chapter applies to the HP Designjet 4500 Printer series only.● Get started●Unpack the printer●A

Unpack the printer...46A

Get startedThe following topics describe how to assemble your new printer (also described in the Printerassembly document).Because some of the compone

Symbol on box Contents of boxStand and bin assemblyConsumables box, including ... Maintenance Kit (please keep this safe)Spare box (used while attachi

4. Remove the two lids. Place the consumables and spare boxes in front of the printer body.Lower the stand and bin box onto the consumables and spare

8. Remove the two packing pieces.Assemble the stand1. Remove the first tray containing the parts for the bin.2. Remove the second tray from the stand

4. Lower the cross-brace onto the L and R boxes.5. You now need to identify which is the left and right side of the cross-brace. On the left side (1)y

8. Lower the left leg onto the left side of the cross-brace. The left leg will fit only on the left side ofthe cross-brace.9. Fix the left leg to the

13. Fix the right leg to the cross-brace using two screws on the outer side of the leg.14. Fix the stand cross-bar using four screws.15. Position a fo

17. Position a foot on the right leg. There are pins to help you to position the foot correctly.WARNING! Do not remove the anti-slip material from the

21. Please take note of the colored plugs located on the legs.22. Remove the blue plug on the left leg.23. Locate the pin into the left leg.24. Remove

25. Locate the pin into the right leg.26. Remove the top yellow plug on the left leg.27. Locate the pin into the interior of the left leg.28. Remove t

Load a roll into the printer [4000]...110Unload

29. Locate the pin into the interior of the right leg.Attach the stand1. Identify the left and right of the printer. This information is shown on the

4. Slide drawer 1 out until it touches the foam packaging.5. Place the stand upside down on top of the printer body. Make sure you position the stand

7. Slide drawer 1 forwards to gain better access for the front screw. Fix the left side of the stand tothe printer using two screws. Make sure that th

3. Remove the roll module from the plastic bag.4. Remove the remaining two yellow plugs from the left and right legs. It is important to rememberthe p

7. Before the roll module is moved into its final position, please note that it should sit on the pinsthat were located on the stand legs earlier.8. W

10. Fix the roll module to the right leg of the stand.11. Fix the roll module to the left leg of the stand.12. Fix the roll module to the right leg of

13. Fix the roll module to the left leg of the stand using two collar-headed screws.Set up the printer1. Place the spare and consumables boxes against

3. Rotate the printer until its rear rests on the spare and consumables boxes and the wheels withthe anti-slip material touch the floor.4. Remove the

7. Remove the two foam end packs and the plastic covering the printer.8. Position the left leg cover on the front of the left leg (1), then clip the r

11. Remove the packing tapes 1 to 12.12. Open the printer window. Then remove the two window inserts and the ink tube packing material.13. Remove the

Using the PostScript printer driver for Windows Me or Windows 98...142Using the PostScript printer driver for Windows N

15. Install the Quick Reference Guide holder. Angle the holder at the top (1), then position the twohooks and clip the lower part (2) to the rear of t

Connect and switch on the printer1. Using the cable supplied, connect the roll module to the printer.A second socket is provided on the roll module to

5. Plug the power cable into the rear of the printer, then plug the other end into the AC power outlet.6. Turn the power switch at the rear of the pri

Install the ink cartridges1. The front panel displays how to install the ink cartridges.2. Remove the printheads, printhead cleaners, and ink cartridg

6. Slide out the ink cartridge drawer.7. Place the ink cartridge onto the ink cartridge drawer. Note that there are marks on the drawershowing the cor

10. Following the same instructions, install the other three ink cartridges.11. Close the ink cartridge door.Install the printheads1. Wait (about a mi

4. Pull up and release the latch on top of the carriage assembly.5. Lift up the cover. This will give you access to the setup printheads.6. Before rem

9. Lift up the setup printhead until it is released from the carriage assembly. Then remove theother setup printheads.10. Remove the blue protective c

14. If Reseat is displayed on the front panel, check that the protective tape has been removed.Then try reseating the printhead more firmly. If the pr

2. Press the printhead cleaner door, which is on the right side of the printer.3. Open the printhead cleaner door.4. Insert the printhead cleaner into

Manage printhead monitoring...183Recover (c

6. Insert the other seven printhead cleaners into the correct slots.7. Close the printhead cleaner door.Load roll 11. Wait until you see this front pa

4. Highlight Load roll 1 and press the Select key.5. Highlight the paper type you intend to load and press the Select key.6. Using two hands, pull out

8. Use the supplied core adaptors when the roll core is of a larger diameter.9. Remove the blue-colored stop from the left end of the spindle. Keep th

12. Put the blue-colored stop onto the spindle.13. Push the blue left-hand stop onto the roll. Make sure it is correctly seated.14. Hold the spindle a

16. Lift the drawer 1 paper load lever. This is located on the right-hand side of the printer, abovedrawer 1.17. Feed the paper from roll 1 onto the d

20. Push in drawer 1.21. Using the stops at each end of the spindle, carefully wind the excess paper back onto thespindle.22. Select the roll length i

2. Highlight Paper load and press the Select key.3. Highlight Load roll 2 and press the Select key.4. Highlight the paper type you intend to load and

8. With the blue stop on the left, lower the spindle into drawer 2.9. Lift the drawer 2 paper load lever. This is located on the right-hand side of th

12. Lower the drawer 2 paper load lever.13. Using two hands, push in drawer 2.14. Using the stops at each end of the spindle, carefully wind the exces

Assemble the bin1. Locate all the parts for the bin assembly. The screwdriver is the same one used to fix the rollmodule to the printer stand.2. Lay o