HP Compaq Presario,Presario SR5702F Specifications

Maintenance and Service GuideHP Pavilion WidescreenNotebook zt3000HP Compaq Business Notebook nx7000Compaq Presario WidescreenNotebook PC X1000Documen

1–4 Maintenance and Service GuideProduct DescriptionTable 1-2HP Pavilion zt3000 ModelsAll HP Pavilion zt3000 models feature: TouchPad pointing device

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the notebook serial number to HP when requesting informatio

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the following chart to determine the section numb

5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Notebook for Disassembly Before you begin any removal or installa

Removal and Replacement ProceduresMaintenance and Service Guide 5–53. Remove the battery pack using the following steps:a. Turn the notebook upside do

5–6 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the hard drive by following these steps:a. Turn the notebook upside down,

Removal and Replacement ProceduresMaintenance and Service Guide 5–7d. Remove the hard drive.ÄCAUTION: The hard drive cover should be removed only if i

5–8 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Notebook FeetThe notebook feet are adhesive-backed rubber pads, and are include

Removal and Replacement ProceduresMaintenance and Service Guide 5–95.5 Memory Module1. Prepare the notebook for disassembly (Section 5.3).2. Turn the

5–10 Maintenance and Service GuideRemoval and Replacement Procedures6. Spread the retaining tabs 1 that secure the memory module board to the socket.

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.6 Mini PCI Communications Board1. Prepare the notebook for disassembly (Section

Product DescriptionMaintenance and Service Guide 1–5V P 160 w5 60 w Cb 51 HHong Kong dr257a ab5 Thailand dr257a aklV P 150 Y5 40 W Ci 25 PPeople’s Rep

5–12 Maintenance and Service GuideRemoval and Replacement Procedures6. Disconnect the 2 antenna cables from the terminals on the Mini PCI communicatio

Removal and Replacement ProceduresMaintenance and Service Guide 5–135.7 RTC Battery✎The RTC battery and RTC battery cover are included in the Miscella

5–14 Maintenance and Service GuideRemoval and Replacement Procedures5.8 Optical Drive1. Prepare the notebook for disassembly (Section 5.3).2. Turn the

Removal and Replacement ProceduresMaintenance and Service Guide 5–155.9 Keyboard1. Prepare the notebook for disassembly (Section 5.3).2. Turn the note

5–16 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the 2 PM2.5×15.0 screws that secure the keyboard to the base enclosure.R

Removal and Replacement ProceduresMaintenance and Service Guide 5–174. Turn the notebook right-side up with the front toward you.5. Open the notebook.

5–18 Maintenance and Service GuideRemoval and Replacement Procedures7. Lift the rear edge of the keyboard, swing it up and forward 1, and rest it on t

Removal and Replacement ProceduresMaintenance and Service Guide 5–195.10 Switch Cover✎The switch cover is included in the Miscellaneous Plastics Kits,

5–20 Maintenance and Service GuideRemoval and Replacement Procedures5.11 Speaker Cover1. Prepare the notebook for disassembly (Section 5.3).2. Remove

Removal and Replacement ProceduresMaintenance and Service Guide 5–216. Lift the left side of the speaker cover shield and swing it up and slightly to

1–6 Maintenance and Service GuideProduct DescriptionV P 160 W5 60 W Cg 51 HUnited States DZ757A ABAV p 140 w5 40 y Cb 51 hFrance dp786e abfV p 140 w5

5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.12 Fan1. Prepare the notebook for disassembly (Section 5.3).2. Remove the keyboa

Removal and Replacement ProceduresMaintenance and Service Guide 5–235.13 Heat Sink1. Prepare the notebook for disassembly (Section 5.3) and remove the

5–24 Maintenance and Service GuideRemoval and Replacement Procedures✎Carefully clean any thermal grease residue from the heat sink 1 and processor sur

Removal and Replacement ProceduresMaintenance and Service Guide 5–255.14 Processor1. Prepare the notebook for disassembly (Section 5.3) and remove the

5–26 Maintenance and Service GuideRemoval and Replacement Procedures2. Use a flat-bladed tool to turn the processor locking screw 1 one-quarter turn c

Removal and Replacement ProceduresMaintenance and Service Guide 5–275.15 Display Assembly1. Prepare the notebook for disassembly (Section 5.3).2. Remo

5–28 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the PM2.5×15.0 screw 1 that secures the display cable to the base enclos

Removal and Replacement ProceduresMaintenance and Service Guide 5–296. Close the notebook and turn the notebook upside down, with the rear panel towar

5–30 Maintenance and Service GuideRemoval and Replacement Procedures8. Turn the notebook right-side up with the front toward you.9. Open the display t

Removal and Replacement ProceduresMaintenance and Service Guide 5–315.16 Top Cover✎When replacing the top cover, determine if a Bluetooth board is ins

Product DescriptionMaintenance and Service Guide 1–7Table 1-3HP Compaq nx7000 ModelsAll HP Compaq nx7000 models feature: TouchPad pointing device 8-

5–32 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the notebook upside down, with the front toward you.5. Remove the followin

Removal and Replacement ProceduresMaintenance and Service Guide 5–336. Turn the notebook right-side up with the rear panel toward you.7. Release the Z

5–34 Maintenance and Service GuideRemoval and Replacement Procedures9. If the Bluetooth board cable 1 is connected, disconnect from the system board.1

Removal and Replacement ProceduresMaintenance and Service Guide 5–3511. Position the notebook so the front faces forward.12. Remove the following scre

5–36 Maintenance and Service GuideRemoval and Replacement Procedures13. Lift the back edge of the top cover 1 and swing it forward to disengage it fro

Removal and Replacement ProceduresMaintenance and Service Guide 5–375.17 Bluetooth Board1. Prepare the notebook for disassembly (Section 5.3) and remo

5–38 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the top cover right-side up with the TouchPad toward you.3. Disconnect the

Removal and Replacement ProceduresMaintenance and Service Guide 5–395.18 SD Card Slot Board and Cable1. Prepare the notebook for disassembly (Section

5–40 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the SD Card slot board cable 1 from the system board.3. Remove the P

Removal and Replacement ProceduresMaintenance and Service Guide 5–415.19 VGA Board and Shield1. Prepare the notebook for disassembly (Section 5.3) and

1–8 Maintenance and Service GuideProduct Descriptionc p 160 w5 80 w Cb 51 pAsia PacificTa i wa ndr752p uufdr748p ab0Thailand dr752p aklC p 160 w5 60 y

5–42 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the PM2.5×15.0 1 and PM2.0×3.0 2 screws that secure the VGA board shield

Removal and Replacement ProceduresMaintenance and Service Guide 5–436. The VGA shield thermal pad 1 and VGA board thermal pad 2 assist in cooling the

5–44 Maintenance and Service GuideRemoval and Replacement Procedures5.20Modem and Cable1. Prepare the notebook for disassembly (Section 5.3) and remov

Removal and Replacement ProceduresMaintenance and Service Guide 5–452. Disconnect the modem cable 1 from the system board.3. Lift the left side of the

5–46 Maintenance and Service GuideRemoval and Replacement Procedures5.21 System Board✎When replacing the system board, ensure that the following compo

Removal and Replacement ProceduresMaintenance and Service Guide 5–472. Disconnect the SD Card slot board cable 1 from the system board.3. Remove the P

5–48 Maintenance and Service GuideRemoval and Replacement Procedures4. Lift the right side of the system board approximatelyone inch 1. If necessary,

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1NotebookDimensionsHeightWidthDe

6–2 Maintenance and Service GuideSpecificationsAltitude (unpressurized)Operating (14.7 to 10.1 psia)Nonoperating (14.7 to 4.4 psia)-15.24 to 3,048 m-1

SpecificationsMaintenance and Service Guide 6–3Table 6-215.4-inch, Wide UXGA, TFT DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0

Product DescriptionMaintenance and Service Guide 1–9c p 150 y5 40 w Cb 25 pAustralia dr762p abgc p 150 y5 40 w Ci 51 hEurope dj223s abbC p 150 y5 40 w

6–4 Maintenance and Service GuideSpecificationsTable 6-315.4-inch, Wide SXGA+, TFT DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0

SpecificationsMaintenance and Service Guide 6–5Table 6-415.4-inch, Wide XGA+, TFT DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0

6–6 Maintenance and Service GuideSpecificationsTable 6-5Hard Drives80-GB60-GB (5400- rpm)60-GB (4200- rpm) 40-GBUser capacity per drive*80-GB 60-GB 40

SpecificationsMaintenance and Service Guide 6–7Table 6-6External AC AdapterWeight 0.304 kg 0.67 lbPower supplyRated input voltageRated input currentRa

6–8 Maintenance and Service GuideSpecificationsTable 6-824X DVD/CD-RW Combo DriveApplicable disc DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital A

SpecificationsMaintenance and Service Guide 6–9Table 6-98X DVD+RW/R and CD-RW Combo DriveApplicable disc DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD D

6–10 Maintenance and Service GuideSpecificationsTable 6-108X DVD-ROM DriveApplicable disc DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital AudioCD-

SpecificationsMaintenance and Service Guide 6–11Table 6-1124X CD-ROM DriveApplicable disc DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital AudioCD-

6–12 Maintenance and Service GuideSpecificationsTable 6-12System DMAHardware DMA System FunctionDMA0 Available for audioDMA1* Entertainment audio(defa

SpecificationsMaintenance and Service Guide 6–13Table 6-13System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Keyboard controllerIRQ2 C

1–10 Maintenance and Service GuideProduct DescriptionC p 150 w5 80 w Cb 51 pAsia PacificAustralia/New ZealandJapandl847a uufdl847a abgdl847a abjKoreaT

6–14 Maintenance and Service GuideSpecificationsTable 6-14System I/O AddressesI/O Address(hex)System Function(shipping configuration)000 - 00F DMA con

SpecificationsMaintenance and Service Guide 6–15I/O Address (hex)System Function(shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no. 2

6–16 Maintenance and Service GuideSpecificationsI/O Address (hex)System Function(shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 - 3

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1RJ-45 Network InterfacePin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Re

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2RJ-11 ModemPin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 UnusedTable A

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4S-VideoPin Signal Pin Signal1 Ground (Y) 3 Y-Luminance (Intensity)2 Ground (C) 4 C-

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-6Audio Line-Out Jack(Compatible plug shown for clarity)Pin Signal Pin Signal1 Ground

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-8ParallelPin Signal Pin Signal1 Strobe 14 Auto Linefeed2 Data Bit 0 15 Error3 Data B

A–6 Maintenance and Service GuideConnector Pin Assignments

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the notebook permits it to oper

Product DescriptionMaintenance and Service Guide 1–11c p 140 y5 60 w Cb 25 pAustralia dr759p abgC p 140 y5 40 w Cb 51 pKorea dm939a ab1c p 140 y5 40 w

B–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe following requirements are applicable to all countries: The lengt

Power Cord Set RequirementsMaintenance and Service Guide B–3Japan METI 3The Netherlands KEMA 1Norway NEMKO 1Sweden SEMKO 1Switzerland SEV 1United King

B–4 Maintenance and Service GuidePower Cord Set Requirements

Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification and reference information for the screws used in the notebook. All

C–2 Maintenance and Service GuideScrew ListingPhillips PM2.5×9.5 Screw LocationsTable C-1Phillips PM2.5×9.5 ScrewColor Qty. Length ThreadHead WidthBla

Screw ListingMaintenance and Service Guide C–3Phillips PM2.5×7.0 Screw LocationsTable C-1Phillips PM2.5×9.5 Screw (Continued)Color Qty. Length ThreadH

C–4 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable C-2Phillips PM2.5×7.0 ScrewColor Qty. Length ThreadHead WidthBla

Screw ListingMaintenance and Service Guide C–5Phillips PM2.5×7.0 Screw LocationsTable C-2Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length ThreadH

C–6 Maintenance and Service GuideScrew ListingPhillips PM2.5×3.5 Screw LocationsTable C-3Phillips PM2.5×3.5 ScrewColor Qty. Length ThreadHead WidthSil

Screw ListingMaintenance and Service Guide C–7Phillips PM2.5×5.0 Screw LocationsTable C-4Phillips PM2.5×5.0 ScrewColor Qty. Length ThreadHead WidthBla

1–12 Maintenance and Service GuideProduct DescriptionC p 140 w5 40 w Cb 25 hJapan dm435a abj Taiwan dr750p ab0C p 140 w5 40 w Cb 25 pThailand dm433a a

C–8 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable C-4Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide C–9Phillips PM2.5×5.0 Screw LocationsTable C-4Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

C–10 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable C-4Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide C–11Phillips PM2.5×5.0 Screw LocationTable C-4Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

C–12 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable C-4Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide C–13Phillips PM2.5×5.0 Screw LocationTable C-4Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

C–14 Maintenance and Service GuideScrew ListingPhillips PM2.5×15.0 Screw LocationsTable C-5Phillips PM2.5×15.0 ScrewColor Qty. Length ThreadHead Width

Screw ListingMaintenance and Service Guide C–15Phillips PM2.5×15.0 Screw LocationTable C-5Phillips PM2.5×15.0 Screw (Continued)Color Qty. Length Threa

C–16 Maintenance and Service GuideScrew ListingPhillips PM2.5×15.0 Screw LocationTable C-5Phillips PM2.5×15.0 Screw (Continued)Color Qty. Length Threa

Screw ListingMaintenance and Service Guide C–17Phillips PM2.5×3.0 Screw LocationTable C-6Phillips PM2.5×3.0 ScrewColor Qty. Length ThreadHead WidthBla

Product DescriptionMaintenance and Service Guide 1–13C p 140 w5 40 w Cn 25 pBrazilLatin Americadp094a ac4dp094a abmUnited States dp094a abaC p 140 w5

C–18 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable C-7Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthBl

Screw ListingMaintenance and Service Guide C–19Phillips PM2.0×9.0 Spring-Loaded Screw LocationsTable C-8Phillips PM2.0×9.0 Spring-Loaded ScrewColor Qt

C–20 Maintenance and Service GuideScrew ListingPhillips PM1.5×3.0 Screw LocationsTable C-9Phillips PM1.5×3.0 ScrewColor Qty. Length ThreadHead WidthSi

Maintenance and Service Guide Index–1Index1394 connector, location 1–31802.11b wireless LAN, spare part numbers 3–11, 5–11AAC adapterspare part number

Index–2 Maintenance and Service GuideIndexmonitor connector A–3network jack A–1RJ-11 telephone jack A–2RJ-45 network jack A–1S-Video connector A–3Univ

IndexMaintenance and Service Guide Index–3spare part numbers 3–13, 3–18, 5–6specifications 6–6hard drive bay, location 1–37hard drive connector, illus

Index–4 Maintenance and Service GuideIndexmodels 1–2modemremoval 5–44spare part number 3–13, 5–44troubleshooting 2–26modem cable 3–16, 3–17modem jack,

IndexMaintenance and Service Guide Index–5replacementpreliminaries 4–1procedures 5–1right-side components 1–30RJ-11 telephone jacklocation 1–31pin ass

Index–6 Maintenance and Service GuideIndexTthermal padreplacement 5–23spare part number 3–11, 5–23tools required 4–1top components 1–34top coverremova

© Copyright 2003, 2004 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel,

1–14 Maintenance and Service GuideProduct DescriptionC p 130 w5 40 w Cb 25 pTaiwan DN893a ab0C p 130 w5 40 w Ci 25 pAsia Pacific dl852a uuf Hong Kong

Product DescriptionMaintenance and Service Guide 1–15Table 1-4Compaq Presario X1000 ModelsAll Compaq Presario X1000 models feature: TouchPad pointing

1–16 Maintenance and Service GuideProduct DescriptionX1070 p 160 y5 60 d Cb 25 hPeople’s Republicof Chinadq976a ab2X1074 P 160 Y5 60 d Ci 51 HHong Kon

Product DescriptionMaintenance and Service Guide 1–17x1086 p 150 y5 80 y Cb 51 hHong Kong dr282a ab5x1085 p 150 y5 80 w Cb 51 hHong Kong dr281a ab5X10

1–18 Maintenance and Service GuideProduct DescriptionX1020 p 150 w5 60 y Cb 51 hThe Netherlands dm416a abhx1088 p 150 w5 60 w Cb 51 hTaiwan dr284a ab0

Product DescriptionMaintenance and Service Guide 1–19x1067 p 150 w5 40 d Cb 25 hPeople’s Republicof Chinadq973a ab2X1020 p 140 y5 80 y Cb 10 pUnited S

1–20 Maintenance and Service GuideProduct DescriptionX1018 p 140 w5 60 w Cb 51 hUnited States dk574a abaX1010 p 140 w5 60 w Cb 51 hCanada (English) dl

Product DescriptionMaintenance and Service Guide 1–21X1110 p 140 w5 40 w Cb 51 hSweden dp773e ak8X1080 p 140 w5 40 w Cb 51 hThailand dr276a aklX1062 P

1–22 Maintenance and Service GuideProduct DescriptionX1002 p 140 w5 40 w Cb 25 hUnited States dm771a abaX1115 p 140 w5 40 w Ci 51 hSweden dp774e ak8x1

Product DescriptionMaintenance and Service Guide 1–23X1012 P 130 W5 40 W Cb 51 HUnited States dn585a abaX1061 p 130 w5 40 w Cb 25 HAsia Pacific dn621a

Maintenance and Service Guide iiiContents1 Product Description1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21.

1–24 Maintenance and Service GuideProduct DescriptionX1040 p 130 w5 40 c Cb 25 hKorea dn601a ab1X1026 p 130 w5 40 c Cb 25 hAsia PacificAustralia/New Z

Product DescriptionMaintenance and Service Guide 1–251.2 Features Intel Pentium M 2.0-, 1.8-, 1.7-, 1.6-, 1.5-, 1.4-, or 1.3-GHz processor or Intel C

1–26 Maintenance and Service GuideProduct Description Harman/Kardon speakers (HP Pavilion zt3000 models only) JBL Pro speakers (HP Compaq nx7000 and

Product DescriptionMaintenance and Service Guide 1–271.3 Clearing a Password If the notebook you are servicing has an unknown password, follow these s

1–28 Maintenance and Service GuideProduct Description1.5 External ComponentsThe external components on the front and left-side of the notebook are sho

Product DescriptionMaintenance and Service Guide 1–29Table 1-5Front and Left-Side ComponentsItem Component Function1 PC Card slot Supports an optional

1–30 Maintenance and Service GuideProduct DescriptionThe notebook rear panel and right-side components are shown in the following illustration and des

Product DescriptionMaintenance and Service Guide 1–313 Security cable slot Attaches an optional security cable to the notebook.✎The purpose of securit

1–32 Maintenance and Service GuideProduct DescriptionThe notebook keyboard components are shown in the following illustration and described in Table 1

Product DescriptionMaintenance and Service Guide 1–33Table 1-7Keyboard ComponentsItem Component Function1 F1 through F12 function keysPerform system a

iv Maintenance and Service GuideFlowchart 2.10—No OS Loading, Hard Drive, Part 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1–34 Maintenance and Service GuideProduct DescriptionThe notebook top components are shown in the following illustration and described in Table 1-8.To

Product DescriptionMaintenance and Service Guide 1–353 Caps lock light On: Caps lock is on.4 Num lock light On: Num lock or the internal keypad is on.

1–36 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the notebook are shown in the following illustration and

Product DescriptionMaintenance and Service Guide 1–373 Docking connector Connects the notebook to an optional Port Replicator.4 Mini PCI compartment C

1–38 Maintenance and Service GuideProduct Description1.6 Design OverviewThis section presents a design overview of key parts and features of the noteb

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

2–2 Maintenance and Service GuideTroubleshooting2.1 Computer Setup and Diagnostics UtilitiesThe notebook features 2 system management utilities: Comp

TroubleshootingMaintenance and Service Guide 2–32. Select the File, Security, or Advanced menu.3. To close Computer Setup and restart the notebook:❏ S

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security MenuSelect To Do ThisAdministrator Password Enter, c

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Advanced MenuTable 2-3Advanced MenuSelect To Do ThisLanguage Change the Computer Se

Maintenance and Service Guide v4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–44.5 Packaging and Transporting Precautions . .

2–6 Maintenance and Service GuideTroubleshootingDevice Options (continued) Change the parallel port mode from Enhanced Parallel Port (EPP, the defaul

TroubleshootingMaintenance and Service Guide 2–72.2 Troubleshooting FlowchartsTable 2-4Troubleshooting Flowcharts OverviewFlowchart Description2.1 Ini

2–8 Maintenance and Service GuideTroubleshootingFlowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?I

TroubleshootingMaintenance and Service Guide 2–9Flowchart 2.2—No Power, Part 11. Reseat the power cables in the Port Replicator and at the AC outlet.2

2–10 Maintenance and Service GuideTroubleshootingFlowchart 2.3—No Power, Part 2Continued fromFlowchart 2.2,No Power, Part 1.Visually check fordebris i

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.4—No Power, Part 3Continued fromFlowchart 2.3,No Power, Part 2.Reseat AC adapterin notebo

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.5—No Power, Part 4YNContinued fromFlowchart 2.4,No Power, Part 3.Reseat loosecomponents a

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.6—No Video, Part 1ANStand-aloneor Port No video.Replace the following one at a time. Test

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.7—No Video, Part 2YNContinued fromFlowchart 2.6,No Video, Part 1.DoneAdjust externalmonit

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.8—Nonfunctioning Port Replicator (if applicable)YNReseat power cord in Port Replicator an

vi Maintenance and Service GuideA Connector Pin AssignmentsB Power Cord Set Requirements3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . .

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to Flowchart 2.10—No O

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.10—No OS Loading, Hard Drive, Part 1Go to Flowchart 2.17—Nonfunctioning Keyboard.DoneOS n

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.11—No OS Loading, Hard Drive, Part 2Continued fromFlowchart 2.10,No OS Loadingfrom Hard D

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued fromFlowchart 2.1

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.13—No OS Loading, CD-ROM or DVD-ROM DriveYDoneNBootabledisc indrive?Discin drive?No OSloa

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.14—No Audio, Part 1No audio.NNotebook inPort Replicator(if applicable)?Internalaudio?Audi

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.15—No Audio, Part 2YNContinued from Flowchart 2.14,No Audio, Part 1.Reloadaudio drivers.A

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.16—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.17—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.18—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

Maintenance and Service Guide 1–11Product DescriptionThe HP Pavilion Widescreen Notebook zt3000, theHP Compaq Business Notebook nx7000, and the Compaq

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.19—No Network/Modem ConnectionYDisconnect allpower fromthe notebookand open.No networkor

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Notebook Major ComponentsNotebook Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Notebook Major ComponentsItem DescriptionSpare Part Number1 Display as

3–4 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

3–6 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

3–8 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Notebook Major Components(Continued)Item DescriptionSpare Part Number8

1–2 Maintenance and Service GuideProduct Description1.1 ModelsNotebook models are shown in Tables 1-1 through 1-4. Table 1-1HP Pavilion zt3000, HP Com

3–10 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Numbe

3–12 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Numbe

3–14 Maintenance and Service GuideIllustrated Parts Catalog3.3 Miscellaneous Plastics Kit ComponentsMiscellaneous Plastics Kit Components

Illustrated Parts CatalogMaintenance and Service Guide 3–15Table 3-2Miscellaneous Plastics Kit ComponentsSpare Part Number 350130-001(contains parts w

3–16 Maintenance and Service GuideIllustrated Parts Catalog3.4 Miscellaneous Cable Kit ComponentsMiscellaneous Cable Kit ComponentsTable 3-3Miscellane

Illustrated Parts CatalogMaintenance and Service Guide 3–173.5 Miscellaneous Doors/Covers Kit ComponentsMiscellaneous Doors/Covers Kit ComponentsTable

3–18 Maintenance and Service GuideIllustrated Parts Catalog3.6 Mass Storage DevicesMass Storage DevicesTable 3-5Mass Storage DevicesSpare Part Number

Illustrated Parts CatalogMaintenance and Service Guide 3–193.7 MiscellaneousTable 3-6Miscellaneous (not illustrated)Spare Part InformationDescriptionS

Product DescriptionMaintenance and Service Guide 1–36 Optical drive designatorC = CD-ROM DriveD = DVD-ROM DriveY = DVD+RW/R & CD-RW Combo DriveW =

3–20 Maintenance and Service GuideIllustrated Parts CatalogPower cordsFor use with HP Compaq nx7000 and Compaq Presario X1000 notebooksAustraliaDenmar

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Removal and Replacement PreliminariesMaintenance and Service Guide 4–5 Always be properly grounded when touching a sensitive component or assembly.

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

Removal and Replacement PreliminariesMaintenance and Service Guide 4–7 Nonconductive plastic bags, tubes, or boxes Metal tote boxes Electrostatic v

4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-2 lists the shielding protection provided by antistatic bags and floor m

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are 50 Phillips scre