HP Compaq Presario,Presario 5203 Specifications download pdf (Page 18)

Compaq.com - Compaq Presario Maintenance and Service Guide - 5200 Series

United States December 10, 2002

Maintenance and Service Guide

Compaq Presario 5000, 5100, and 5200 Series Computers

MSG index Product Description Troubleshooting Illustrated Parts Catalog

Home Removal & Replacement Jumper & Switch Information Specifications

Clearing CMOS

Power-On Self

Test (POST)

Configuration

Diagnostic error

codes

Troubleshooting

without

diagnostics

TROUBLESHOOTING

Configuration

This section explains how to use Setup and Compaq Utilities which should be accessed in the following

instances:

■ When a system configuration error is detected during the Power-On Self-Test

(POST)

■ To change factory default settings for some of the computer features

■ To change the system configuration, which is sometimes necessary when you add

or remove optional hardware

■ To set system configuration features

Click a link below to go to the appropriate subsection.

Preparing the Computer

Setup

Accessing Compaq Utilities Options

View System Information (INSPECT)

Preparing the Computer

If you encounter an error condition, complete the following steps before starting problem isolation

procedures:

Ensure proper ventilation. The computer should have a 3-inch (7.6 cm) clearance

at the back of the system unit.

Turn off the computer and peripheral devices.

CAUTION: Always ensure that the power is off before

disconnecting or reconnecting the mouse, keyboard, or any other

peripheral devices. Disconnecting or connecting the keyboard or

mouse while the unit power is on can damage the system board.

Disconnect any peripheral devices other than the monitor and keyboard. Do not

disconnect the printer if you want to test it or use it to log error messages.

Install loop-back and terminating plugs for complete testing.

Setup

The Setup utility gives a snapshot of the computer's hardware configuration, aids in troubleshooting,

and sets custom features. Setup recognizes a new internal component or an external device and

automatically updates the configuration screens. Use the Setup utility to:

■ Modify settings for audio, storage, power management, communications, and

input devices

■ Get an overall picture of the computer's hardware configuration

■ Verify configuration parameters in determining problems

■ Set time and date

Running Setup

To access the Setup utility, turn on the computer and press the F10 key when the Compaq logo

appears. The following menu will appear:

NOTE:

The actual menu displayed on your computer may

vary slightly, depending on your configuration.

Accessing Compaq Utilities Options

This section provides information about the menu options accessible from the Compaq Utilities

menu.

Create a Compaq Utilities Diskette

A Compaq Utilities diskette must be created to troubleshoot the system. To create a Compaq Utilities

diskette, complete the following steps:

Insert the QuickRestore CD into the CD drive.

From the Windows desktop, click on Start, then Program, then Windows

Explorer.

Click on the CD drive icon.

Double-click on the PCdiags folder.

Insert a diskette in the diskette drive.

Double-click on the QRST5.exe icon.

Press Enter when the QuickRestore label appears.

After the CD has completed copying to the diskette, eject the QuickRestore CD.

Running Compaq Utilities

To run Compaq Utilities, turn on or reboot the computer with the Compaq Utilities diskette in the

diskette drive. The following menu will appear:

View System Information (INSPECT)

The View System Information (INSPECT) utility provides information about the system once it has

been configured. INSPECT operates with MS-DOS and provides information about the system

operating environment including:

■ Contents of the operating system startup files

■ Current memory configuration

■ ROM version

■ Type of processor and coprocessor

■ Diskette and hard drives

■ Active printer and communications interfaces

■ Modem

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HP Compaq Presario,Presario 5203 Specifications Page 18

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