HP EliteBook 8730w Mobile WorkstationMaintenance and Service Guide
Recovering the operating system and programs ... 1349 Connector pin assignments ...
6. Remove the ExpressCard assembly from the system board (2).Reverse this procedure to install the ExpressCard assembly.90 Chapter 4 Removal and rep
5 Computer SetupStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operating systemis not worki
To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes, click the Exit icon in th
Computer Setup menusThe menu tables in this section provide an overview of Computer Setup options.NOTE: Some of the Computer Setup menu items listed i
Security menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisSetup BIOS Administrator Passw
Diagnostics menuSelect To do thisSystem Diagnostics menu●F1 System Information—Displays the followinginformation:◦Identification information for the c
System Configuration menuNOTE: Some of the listed System Configuration options may not be supported by your computer.Select To do thisLanguage Change
Select To do thisNOTE: Availability of the options above varies bycomputer model.●Enable/disable secondary battery fast charge (enabled bydefault).●En
Select To do thisPort Options (all are enabled by default) NOTE: All port options are enabled by default.●Enable/disable the Smart Card slot.●Enable/d
6 SpecificationsComputer specifications Metric U.S.DimensionsLength28.2 cm 11.1 inWidth 39.3 cm 15.5 inHeight (front to rear) 3.2 cm 1.3 inWeight (eq
1 Product descriptionCategory DescriptionProduct Name HP EliteBook 8730w Mobile WorkstationProcessors Intel® Core™2 Duo processors T9600 2.80-GHz pro
Metric U.S.Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rateNOTE: Applicable product safety standards specify thermal limits
17.0-inch, WSXGA+WVA display specifications Metric U.S.DimensionsHeight24.4 cm 9.6 inWidth 38.1 cm 15.0 inDiagonal 43.2 cm 17.0 inNumber of colors Up
17.0-inch, WXGA+WVA display specifications Metric U.S.DimensionsHeight24.4 cm 9.6 inWidth 38.1 cm 15.0 inDiagonal 43.2 cm 17.0 inNumber of colors Up
Hard drive specifications 250-GB* 250-GB* 160-GB*DimensionsHeight9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mmWeight 101 g 101 g 101 gInterface type SA
Blu-ray ROM DVD+/-RW SuperMulti DL DrivespecificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA,MIXED MODE CD, CD-I, CD
DVD±RW and CD-RW Combo Drive, Double-Layer withLightScribe specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIX
DVD-ROM DriveApplicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD DigitalAudio, CD-XA ready (Mode 2, Form 1 and Form 2), C
System DMA specificationsHardware DMA System functionDMA0 Not applicableDMA1* Not applicableDMA2* Not applicableDMA3 Not applicableDMA4 Direct memory
System interrupt specificationsHardware IRQ System functionIRQ0 System timerIRQ1 Standard 101-/102-Key or Microsoft Natural KeyboardIRQ2 CascadedIRQ3
System I/O address specificationsI/O address (hex) System function (shipping configuration)000 - 00F DMA controller no. 1010 - 01F Unused020 - 021 Int
Category Description 17.0-inch WUXGA DreamColor display assembly 17.0-inch WXGA+ AnitGlare display assemblyMemory 2 customer-accessible/upgradable m
I/O address (hex) System function (shipping configuration)220 - 22F Entertainment audio230 - 26D Unused26E - 26 Unused278 - 27F Unused280 - 2AB Unused
7 Screw listingThis section provides specification and reference information for the screws and screw locks used inthe computer. All screws listed in
Phillips PM2.5×9.0 captive screwColor Quantity Length Thread Head diameterBlack 5 9.0 mm 2.5 mm 5.0 mmWhere used: (1) One captive screw that secures t
Phillips PM2.0×6.0 screwColor Quantity Length Thread Head diameterSilver 2 6.0 mm 2.0 mm 5.0 mmWhere used: 2 screws that secure the ExpressCard to the
Phillips PM2.0×7.0 screwColor Quantity Length Thread Head diameterSilver 2 7.0 mm 2.0 mm 5.0 mmWhere used: 2 screws that secure the ExpressCard assemb
Phillips PM2.5×4.0 screwColor Quantity Length Thread Head diameterBlack 20 4.0 mm 2.5 mm 5.0 mmWhere used: 3 screws that secure the system board to th
Where used: 3 screws that secure the top cover to the base enclosureWhere used: 2 screws that secure the speaker assembly to the base enclosureWhere u
Where used: 2 screws that secure the WLAN module to the computerWhere used: 2 screws that secure the graphics card to the system boardWhere used: One
Where used: One screw near the left hinge that secures the display to the base enclosureWhere used: 2 screws that secure the USB/eSATA module to the b
Torx T8M2.5×6.0 screwColor Quantity Length Thread Head diameterBlack 9 6.0 mm 2.5 mm 5.0 mmWhere used: One screw that secures the inverter to the disp
Category DescriptionDiskette drive Supports external USB diskette drive only Supports boot from external USB diskette driveMicrophone Integrated dual
Where used: 2 screws that secure the display panel to the display enclosure120 Chapter 7 Screw listing
Phillips PM2.0×5.0 captive screwColor Quantity Length Thread Head diameterBlack 3 5.0 mm 2.0 mm 5.0 mmWhere used:(1) 2 captive screws that secure the
Phillips PM2.5×11.0 captive screwColor Quantity Length Thread Head diameterBlack 1 11.0 mm 2.5 mm 5.0 mmWhere used: 1 captive screw that secures the h
Phillips PM2.0×3.0 screwColor Quantity Length Thread Head diameterSilver 13 3.0 mm 2.0 mm 5.0 mmWhere used: 2 screws that secure the optical drive bra
Where used: 8 screws that secure the display brackets to the displayPhillips PM3.0×10.0 captive screwColor Quantity Length Thread Head diameterBlack 2
Color Quantity Length Thread Head diameterSilver 4 10.0 mm 3.0 mm 5.0 mmWhere used: 4 captive screws that secure the graphics card heat sink to the co
Torx TM2.5×9.0 screwColor Quantity Length Thread Head diameterBlack 18 9.0 mm 2.5 mm 5.0 mmWhere used: 4 screws that secure the heat sink to the compu
Where used: 12 screws that secure the top cover to the base enclosureWhere used: One screw that secures the top cover to the base enclosureTorx TM2.5×
Black Phillips PM2.0×3.0 broad head screwColor Quantity Length Thread Head diameterBlack 3 2.0 mm 3.0 mm 7.0 mmWhere used: 3 screws that secure the sw
8 Backup and recoveryBackup and recovery in Windows VistaOverviewTo protect your information, use the Backup and Restore Center to back up individual
Category Description 3-pin AC powerDocking HP Advanced Docking Station and HP Docking StationKeyboard/pointing devices 14.4-inch keyboard with separa
To create a screen shot:1. Display the screen you want to save.2. Copy the screen image:To copy only the active window, press alt+fn+prt sc.To copy th
Using the Windows recovery toolsTo recover information you previously backed up, follow these steps:1. Click Start > All Programs > Maintenance
4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.5. Follow the on-screen instructions.Using a Windows Vista
NOTE: In case of system instability, HP recommends that you print the recovery procedures and savethem for later use.Backing up your informationRecove
Recovering your informationTo recover information you previously backed up, follow these steps:1. If possible, back up all personal files.2. Click Sta
9 Connector pin assignments1394Pin Signal1 Twisted pair B-2 Twisted pair B+3 Twisted pair A-4 Twisted pair A+1394 135
Audio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3 GroundAudio-out (headphone)Pin Signal1 Audio out, left channel2 Audio out, right ch
Pin Signal7 Ground analog8 Ground analog9 +5 VDC10 Ground11 Monitor detect12 DDC 2B data13 Horizontal sync14 Vertical sync15 DDC 2B clockExternal moni
HDMIPin Signal1 TMDS data 2+2 TMDS data 2 shield3 TMDS data 2–4 TMDS data 1+5 TMDS data 1 shield6 TMDS data 1–7 TMDS data 0+8 TMDS data 0 shield9 TMDS
RJ-11 (modem)Pin Signal1 Unused2 Tip3 Ring4 Unused5 Unused6UnusedRJ-45 (network)Pin Signal1 Transmit +2 Transmit -3 Receive +4 Unused5 Unused6 Receive
Category Description Windows Ultimate 32 Windows XP Professional DRDVD Windows XP Pro DRDVD Windows Vista Supported: Window XP Professional 64 (
Universal Serial BusPin Signal1 +5 VDC2 Data -3 Data +4 Ground140 Chapter 9 Connector pin assignments
10 Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to 120volts AC or from
Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana
11 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in general householdwaste. Follow the local la
Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis
4. Disconnect all display panel cables (1) from the display inverter and remove the display inverter(2).5. Remove all screws (1) that secure the displ
10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift
15. Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside down.WARNING! The backlight contains merc
18. Remove the backlight from the backlight frame.19. Disconnect the display panel cable (1) from the LCD panel.20. Remove the screws (2) that secure
IndexSymbols/Numerics1394 portpin assignments 1351394 port, identifying 14AAC adapter, spare partnumbers 27accessory battery connector,identifying 16a
2 External component identificationDisplayComponent Description(1) Internal display switch Turns off the display if the display is closed while the po
caps lock light, identifying 8chipset, product description 1CMOS clearing 38compartmentsmemory module 16componentsbottom 16display 6front 13left-side
fingerprint reader, identifying 11fn key, identifying 12function keys, identifying 12Ggraphics cardremoval 64spare part numbers 21, 29,64Graphics car
num lock light, identifying 8OOperating System disc 133, 134operating system, productdescription 4optical driveprecautions 34product description 2rem
Security menualways prompt for HP SpareKeyenrollment 94Automatic DriveLock 94change password 94Disk Sanitizer 94DriveLock 94fingerprint reader reset 9
Top componentsPointing devicesComponent Description(1) Pointing stick* Moves the pointer and selects or activates items on the screen.(2) Left pointin
LightsComponent Description(1) Power lights (2)*●On: The computer is on.●Blinking: The computer is in the Sleep state (Windows Vista)or Standby (Windo
Component Description(9) Battery light●Amber: A battery is charging.●Turquoise: A battery is close to full charge capacity.●Blinking amber: A battery
© Copyright 2008 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice
Buttons, switches, and fingerprint readerComponent Description(1) Power button●When the computer is off, press the button to turn on thecomputer.●When
Component Description(4) Wireless button Turns the wireless feature on or off but does not establish awireless connection.NOTE: You must set up or acc
KeysNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1) esc key Displays system information
Front componentsComponent Description(1) Wireless light On: An integrated wireless device, such as a wireless local areanetwork (WLAN) device and/or a
Component Description(8) Media Card Reader Supports the following optional digital card formats:●Memory Stick●Memory Stick Duo●Memory Stick Pro●MultiM
Rear componentThe vent enables airflow to cool internal components.NOTE: The computer fan starts up automatically to cool internal components and prev
Bottom componentsComponent Description(1) Battery bay Holds the battery.(2) Docking connector Connects an optional docking device.(3) Vents (3) Enable
Wireless antennaeThe antennae send and receive signals from one or more wireless devices. These antennae are notvisible from the outside of the comput
3 Illustrated parts catalogService tagThe service tag, affixed to the bottom of the computer, provides information that may be needed whentroubleshoot
Computer major componentsComputer major components 19
MSG revision historyRevision Publication date DescriptionA March 2010 The keyboard for Slovenia, spare part number 494002-BA1, has been added in thefo
Item Description Spare part number(1) Display assemblies (include 3 WLAN antenna transceivers and cables) 17.0-inch WUXGA WVA AntiGlare display assemb
Item Description Spare part number For use in Switzerland 494002-111 For use in Taiwan 494002-AB1 For use in Thailand 494002-281 For use in Turkey
Item Description Spare part number For use in all countries and regions except for Australia and New Zealand 461750-001 For use only in Australia an
Item Description Spare part number For use in non-iAMT (Intel Active Management Technology) models: ●Intel WiFi Link 5100 802.11a/b/g/n WLAN module
Display assembly componentsItem Description Spare part number(1) Display bezels For use only in computer models without a camera module 494003-001
Item Description Spare part number(4) Camera module (includes flex cable) 494030-001(5) Display Hinge Kit (includes hinge covers) 494004-001(6) Displa
Item Description Spare part number Cable Kit: 493985-001(1) RJ-45 jack cable(2) RJ-11 jack cable(3) Bluetooth cable(4) Microphone extension cable26 C
Mass storage devicesItem Description Spare part number(1) Hard drives (include bracket and screws) 320-GB, 7200-rpm 493997-001 250-GB, 7200-rpm 49399
Description Spare part numberFor use in Israel 490371-BB1For use in Italy 490371-061For use in Japan 490371-291For use in the People's Republic o
Spare partnumberDescription490371-031 Power cord (3-wire) for use in the United Kingdom490371-061 Power cord (3-wire) for use in Italy490371-081 Power
iv MSG revision history
Spare partnumberDescription493999-001 ExpressCard assembly494000-001 Fan494001-001 Display inverter for use only in models with an LCD display (includ
Spare partnumberDescription494004-001 Display Bracket Kit (includes hinge covers)494005-001 Display panel cable for use in computer models with LCD di
Spare partnumberDescription501508-001 System board for use only with computer models equipped with quad core processors (includes RTC batteryand repla
4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re
Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr
Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
Unknown user passwordNOTE: This process will not work if Stringent Security is enabled in F10 Setup. Stringent Securityinstalls passwords into the ROM
Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 86 screws in 12 different sizes that mus
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
Computer feetThe computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, sparepart number 494027-001. There are 9 rubb
BatteryDescription Spare part number8-cell, 2.55-Ah, Li-ion battery 493976-001Before disassembling the computer, follow these steps:1. Shut down the c
Display inverter or ambient light sensorNOTE: If it has been determined that the display inverter must be replaced to complete the computerrepair, the
3. Remove the six screw covers (1) and six Torx T8M2.5×6.0 screws (2) that secure the display bezelto the display enclosure.4. Flex the display bezel
8. Disconnect the display panel cable (3) and the backlight cable (inverter only) (4) from the displayinverter or ambient light sensor.9. Remove the d
Hard driveNOTE: The hard drive spare part kit includes the hard drive bracket and screws.Description Spare part number500-GB, 7200-rpm hard drive 5195
3. Lift the right side of the hard drive cover (2), swing it to left, and remove the cover. The hard drivecover is included in the Plastics Kit, spare
8. Lift the bracket (2) straight up to remove it from the hard drive.Reverse this procedure to reassemble and install the hard drive.Component replace
Bluetooth moduleDescription Spare part numberBluetooth module (includes Bluetooth module cable) 398393-002Before removing the Bluetooth module, follow
Memory moduleDescription Spare part number4096-MB (PC2-6400, 800-MHz, DDR2) 494009-0012048-MB (PC2-6400, 800-MHz, DDR2) 494008-0011024-MB (PC2-6400, 8
vi Safety warning notice
4. Remove the memory module (2) by pulling the module away from the slot at an angle.NOTE: Memory modules are designed with a notch (3) to prevent inc
WLAN moduleDescription Spare part numberFor use in non-iAMT models: Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regio
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: WLAN modules are designed with a notch (4) to prevent incorre
Optical driveDescription Spare part numberDVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 493990-001Blu-ray ROM DVD+/-RW SuperMu
7. Remove the optical drive bracket (2).Reverse this procedure to reassemble and install an optical drive.54 Chapter 4 Removal and replacement proce
KeyboardNOTE: The keyboard spare part kit includes a keyboard cable.For use in: Spare part number For use in: Spare part numberBelgiumBrazilThe Czech
2. Loosen the four Phillips PM2.5×9.0 captive screws that secure the keyboard to the computer.3. Turn the computer right-side up, with the front towar
6. Release the ZIF connector (3) to which the pointing stick cable is attached, and disconnect thepointing stick cable (4) from the system board.7. Re
RTC batteryNOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes allpasswords and CMOS settings to be cleared.Descrip
Switch coverDescription Spare part numberSwitch cover (includes LED board and cable and power button board) 493986-001Before removing the switch cover
Table of contents1 Product description ...
7. Remove the switch cover (3) by lifting it straight up.Reverse this procedure to install the switch cover.60 Chapter 4 Removal and replacement pro
FanDescription Spare part numberFan 494000-001Before removing the fan, follow these steps:1. Shut down the computer. If you are unsure whether the com
Description Spare part numberGraphics card heat sink for use in computer models with nVidia Quadro FX 2700M graphics cards 494011-001Graphics card hea
2. Lift the heat sink up slightly and toward the front of the computer (1) to disengage it from the systemboard, and then lift the heat sink from the
Graphics cardNOTE: The spare parts kit for the graphics card includes replacement thermal material.Description Spare part numberATI Mobility FireGL V5
3. Remove the graphics card by sliding it away from the graphics card slot at an angle (3).NOTE: The graphics card is designed with a notch to preven
Processor heat sinkNOTE: The processor heat sink spare part kit includes replacement thermal material.Description Spare part numberFor use only with c
3. Release the processor heat sink by sliding it to the right until it clears the base enclosure, and thenlift the heat sink up and out of the compute
ProcessorNOTE: The processor spare part kit includes replacement thermal material.Description Spare part numberIntel Core2 Extreme QX9300 2.53-GHz pro
2. Lift the processor (2) straight up and remove it.NOTE: The gold triangle (3) on the processor must be aligned with the triangle (4) embossed onthe
Grounding guidelines ... 35Electrostatic dischar
Display assemblyNOTE: All display assembly spare part kits include 3 WLAN antenna transceivers and cables.Description Spare part number17.0-inch, WUXG
4. Remove the PM2.5×4.0 screw (3) from the battery bay.5. Turn the computer right-side up, with the front toward you and open as far as possible.6. Di
9. Disconnect the camera cable (2) from the system board.CAUTION: The display assembly will be unsupported when the following screws are removed.To pr
13. If it is necessary to replace the display bezel or display hinges, remove the six screw covers (1)and six Torx T8M2.5×6.0 screws (2) that secure t
16. Remove the display panel from the display enclosure by lifting it straight up (2). The displayenclosure is available using spare part number 49589
19. If it is necessary to replace the display cable, disconnect the cable from the connector (1), and thenremove the cable from the display enclosure
Camera moduleDescription Spare part numberCamera module (includes flex cable) 494030-001Before removing the camera module, follow these steps:1. Shut
4. Use a flat-blade screwdriver to loosen tape that secures the camera module board to the displayenclosure, and then remove the board.Reverse this pr
Top coverNOTE: The top cover spare part kit includes a fingerprint reader board and cable.Description Spare part numberTop cover (includes TouchPad, T
3. Remove the 12 Torx T8M2.5×9.0 screws (1) and two PM2.5×4.0 screws (2) that secure the topcover to the base enclosure.4. Turn the computer right-sid
System Configuration menu ... 966 Specifications ...
6. Remove the one Torx T8M2.5×9.0 screw (1) and the three PM2.5×4.0 screws (2) that secure thetop cover to the computer.7. Lift the front edge of the
Media card reader/audio boardDescription Spare part numberMedia card reader/audio board 493978-001Before removing the media card reader/audio board, f
USB/eSATA boardDescription Spare part numberUSB/eSATA board (includes cable) 493981-001Before removing the USB/eSATA board, follow these steps:1. Shut
Reverse this procedure to install the USB/eSATA board.Speaker assemblyDescription Spare part numberSpeaker assembly 494029-001Before removing the spea
Reverse this procedure to install the speaker assembly.Modem moduleDescription Spare part numberModem module for use in all countries and regions exce
3. Disconnect the modem module cable (3) from the modem module.4. Remove the modem module.Reverse this procedure to install the modem module.System bo
e. Keyboard (see Keyboard on page 55)f. Switch cover (see Switch cover on page 59)g. Fan (see Fan on page 61)h. Graphics card heat sink (see Graphics
3. Disconnect the modem cable from the system board:4. Disconnect the microphone cable from the system board.5. Disconnect the RJ-11 cable from the sy
7. Remove the system board (3) by sliding it away from the base enclosure at an angle.Reverse this procedure to install the system board.ExpressCard a
j. Processor heat sink (see Processor heat sink on page 66)k. Display assembly (see Display assembly on page 70)l. Top cover (see Top cover on page 78
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