User GuideLaserJet Pro M101-M104,LaserJet Ultra M105-M106www.hp.com/support/ljM101M101-M106
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●Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then selectthe printer name.●Windows 8: Right-click an empty area on
Solve wired network problemsIntroductionCheck the following items to verify that the printer is communicating with the network. Before beginning,print
●For Windows, click Start, click Run, type cmd, and then press Enter.●For OS X, go to Applications, then Utilities, and open Terminal.b. Type ping fol
Solve wireless network problems●Introduction●Wireless connectivity checklist●The printer does not print after the wireless configuration completes●The
●Verify that the print driver is installed on the computer.●Verify that you have selected the correct printer port.●Verify that the computer and print
The wireless printer loses communication when connected to a VPN●Typically, you cannot connect to a VPN and other networks at the same time.The networ
b. Open a web browser, and in the address line, type the IP address or host name exactly as itdisplays on the printer configuration page. Press the En
IndexAaccessoriesordering 20acoustic specifications 8AirPrint 48Android devicesprinting from 49Bbin, outputclear jams 84locating 2browser requirements
memory chip (toner)locating 27mobile printingAndroid devices 49mobile printing solutions 5mobile printing, softwaresupported 7multiple pages per sheet
Wweb browser requirementsHP Embedded Web Server 53Web sitescustomer support 70weight, printer 8Wi-Fi Direct printing 7, 45wireless networktroubleshoot
1 Printer overview●Printer views●Printer specifications●Printer hardware setup and software installationFor more information:The following information
100 Index ENWW
Printer viewsPrinter front view1243561 Top cover (toner cartridge access) and output bin2 Output bin extension3 Priority input tray (M102w, M104w, M10
Printer back view12341USB interface port2 Power connection3 Slot for cable-type security lock4 Serial number and printer number labelENWW Printer view
Control-panel view34211 Wireless button and LED (wirelessmodels only)Press this button to turn the wireless feature on or off, or to configure a WiFi
Printer specificationsIMPORTANT: The following specifications are correct at the time of publication, but they are subject tochange. For current infor
Supported operating systemsThe following information applies to the printer-specific Windows PCLmS and OS X print drivers.Windows: The HP Software Ins
Operating system Print driver installed NotesWindows Server 2008, 32-bitand 64-bitThe HP PCLm.S printer-specific printdriver is installed for this ope
Printer dimensions123123 Printer fully closed Printer fully open1. Height 190.7 mm (7.5 in) 332.4 mm (13.1 in)2. Width 364.7 mm (14.4 in) 364.7 mm (1
Printer hardware setup and software installationFor basic setup instructions, see the Setup Poster and Getting Started Guide that came with the printe
10 Chapter 1 Printer overview ENWW
2 Paper trays●Load the input tray●Load the priority input tray (wireless models only)●Load and print envelopesFor more information:The following infor
Load the input trayIntroductionThe following information describes how to load paper in the input tray. This tray holds up to 150 sheets of75 g/m2 (20
3. Load the paper face-up with the top forward inthe input tray.The orientation of the paper in the tray variesdepending on the type of print job. For
Paper type Duplex mode How to load paperPreprinted or letterhead 1-sided printing or 2-sided printing Face-upTop edge leading into the product123Prepu
Load the priority input tray (wireless models only)IntroductionThe following information describes how to load paper in the priority input tray. This
2. Load the paper face-up with the top forward inthe input tray.The orientation of the paper in the tray variesdepending on the type of print job. For
Paper type Duplex mode How to load paperPreprinted or letterhead 1-sided printing or 2-sided printing Face-upTop edge leading into the productPrepunch
Load and print envelopesIntroductionThe following information describes how to print and load envelopes. For the best performance, only 5 mm (.2 in) o
3 Supplies, accessories, and parts●Order supplies, accessories, and parts●Configure the HP toner-cartridge-protection supply settings●Replace the tone
HP LaserJet Pro M101-M104, HP LaserJetUltra M105-M106User Guide
Order supplies, accessories, and partsOrderingOrder supplies and paper www.hp.com/go/suresupplyOrder genuine HP parts or accessorieswww.hp.com/buy/par
Item Description Self-replacementoptionsPart numberPickup roller Replacement pickup roller for input tray Mandatory RL1-2593-000CNENWW Order supplies,
Configure the HP toner-cartridge-protection supply settings●Introduction●Enable or disable the Cartridge Policy feature●Enable or disable the Cartridg
Network-connected printersa. Print a configuration page to determine the IP address or host name.i.Press and hold the Resume/Cancel button until the
b. Open a web browser, and in the address line, type the IP address or host name exactly as itdisplays on the printer configuration page. Press the En
Network-connected printersa. Print a configuration page to determine the IP address or host name.i.Press and hold the Resume/Cancel button until the
i.Press and hold the Resume/Cancel button until the Ready light begins blinking.ii.Release the Resume/Cancel button.b. Open a web browser, and in
Replace the toner cartridge●Introduction●Toner-cartridge and imaging-drum information●Replace the toner cartridge (M101-M104 models)●Replace the toner
1 221331 Imaging drumCAUTION: Do not touch the imaging drum. Fingerprints can cause print-quality problems.2 Memory chip3 Toner cartridgeCAUTION: If t
2. Remove the used toner cartridge from theprinter. 3. Remove the new toner cartridge package fromthe box, and then pull the release tab on thepackagi
Copyright and License© Copyright 2016 HP Development Company,L.P.Reproduction, adaptation, or translationwithout prior written permission is prohibite
5. Align the new toner cartridge with the tracksinside the printer, and install the new tonercartridge until it is firmly seated. 6. Close the top cov
2. Rotate the used toner cartridge to the unlockposition. 3. Remove the used toner cartridge from theprinter. 4. Remove the new toner cartridge packag
5. Remove the new toner cartridge package fromthe box, and then pull the cartridge from theprotective bag. 6. Align the arrow of new toner cartridge w
7. Rotate the new toner cartridge to the lockposition. 8. Close the top cover. Replace the imaging drum (M101-M104 models)1. Open the top cover. ENW
2. Temporarily remove the toner cartridge from theprinter. 3. Remove the used imaging drum from the printer. 4. Remove the new imaging-drum package f
5. Remove the new imaging drum package from thebox, and then pull the drum from the protectivebag. 6. Align the new imaging drum with the tracksinside
7. Reinstall the temporarily removed tonercartridge. 8. Close the top cover. Replace the imaging drum (M105-M106 models)1. Open the top cover. 36 Ch
2. Remove the used imaging drum (including theused toner cartridge) from the printer.NOTE: The toner cartridge is also "very low",and it sho
5. Align the new imaging drum and toner cartridgewith the tracks inside the printer, and install thenew supply until it is firmly seated.NOTE: A new t
4Print●Print tasks (Windows)●Print tasks (OS X)●Mobile printingFor more information:The following information is correct at the time of publication. F
Table of contents1 Printer overview ...
Print tasks (Windows)How to print (Windows)The following procedure describes the basic printing process for Windows.1. From the software program, sele
Manually print on both sides (Windows) Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that thed
3. Click or tap the Layout tab.4. Select the correct Orientation option from the drop-down list.5. Select the correct number of pages per sheet from t
Print tasks (OS X)How to print (OS X)The following procedure describes the basic printing process for OS X.1. Click the File menu, and then click the
Select the paper type (OS X)1. Click the File menu, and then click the Print option.2. Select the printer.3. Open the menus drop-down list or click Sh
Mobile printingIntroductionHP offers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet,smartphone, o
5. Select the printer from the list of available printers, and then select Print.6. After the print job is complete, some mobile devices need to be re
a.Press and hold the Resume/Cancel button until the Ready light begins blinking.b.Release the Resume/Cancel button.2. Open a web browser, and in t
The information page contains the printer code necessary to register the HP printer at HPConnected.4. Go to www.hpconnected.com to create an HP ePrint
Android embedded printingHP's built-in print solution for Android and Kindle enables mobile devices to automatically find and print toHP printers
Configure the HP toner-cartridge-protection supply settings ... 22Introduction
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5 Manage the printer●Change the printer connection type (Windows)●Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Wind
Change the printer connection type (Windows)If you are already using the printer and you wish to change the way it is connected, use the Device Setup
Advanced configuration with HP Embedded Web Server (EWS)and HP Device Toolbox (Windows)Use the HP Embedded Web Server to manage printing functions fro
2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays onthe printer configuration page. Press the En
Tab or section DescriptionNetworking tab(Network-connected printers only)Provides the ability to changenetwork settings from yourcomputer.Network admi
Advanced configuration with HP Utility for OS XUse the HP Utility to check printer status or to view or change printer settings from a computer.You ca
Item DescriptionHP Connected Access the HP Connected website.Message Center Display error events that have occurred with the printer.Network Settings(
Configure IP network settings●Introduction●Printer sharing disclaimer●View or change network settings●Rename the printer on a network●Manually configu
i.Press and hold the Resume/Cancel button until the Ready light begins blinking.ii.Release the Resume/Cancel button.b. Open a web browser, and in
Android embedded printing ... 495 Manage t
Link speed settingNOTE: This information applies only to Ethernet networks. It does not apply to wireless networks.The link speed and communication mo
Printer security featuresIntroductionThe printer includes several security features to restrict who has access to configuration settings, to securedat
4. Re-enter the password in the Confirm Password field.5. Click the Apply button.NOTE: Make note of the password and store it in a safe place.Lock the
Energy-conservation settings●Introduction●Print with EconoMode●Set the Sleep/Auto Off After Inactivity setting●Set the Shut Down After Inactivity dela
Network-connected printersa. Print a configuration page to determine the IP address or host name.i.Press and hold the Resume/Cancel button until the
i.Press and hold the Resume/Cancel button until the Ready light begins blinking.ii.Release the Resume/Cancel button.b. Open a web browser, and in
b. Open a web browser, and in the address line, type the IP address or host name exactly as itdisplays on the printer configuration page. Press the En
Update the firmwareHP offers periodic printer updates, new Web Services apps, and new features to existing Web Services apps.Follow these steps to upd
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6 Solve problems●Customer support●Interpret control-panel light patterns●Restore the factory-set defaults●A “Cartridge is low” or “Cartridge is very l
Clear paper jams ...
Customer supportGet telephone support for your country/regionHave the printer name, serial number, date of purchase, andproblem description readyCount
Interpret control-panel light patternsIf the printer requires attention, an error code appears on the control-panel display.Table 6-1 Status-light le
Table 6-2 Control-panel light patterns (continued)Light status State of the printer ActionThe printer has detected an unauthorizedtoner cartridge or
Restore the factory-set defaultsRestoring the factory-set defaults returns all of the printer and network settings to the factory defaults. Itwill not
A “Cartridge is low” or “Cartridge is very low” message displayson the HP EWSCartridge is low: The printer EWS indicates when a cartridge level is low
b. Open a web browser, and in the address line, type the IP address or host name exactly as itdisplays on the printer configuration page. Press the En
Solve paper feed or jam problemsIf the printer has recurring problems with paper feeding or with jams, use the following information to reducethe numb
●Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then selectthe printer name.●Windows 8: Right-click an empty area on
Clear paper jamsIntroductionThe following information includes instructions for clearing paper jams from the product.●Paper jam locations●Experiencing
Experiencing frequent or recurring paper jams?Follow these steps to solve problems with frequent paper jams. If the first step does not resolve the pr
Perform a wireless network diagnostic test ... 95Reduce interference
●Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then selectthe printer name.●Windows 8: Right-click an empty area on
2. Open the top cover. 3. Remove the toner cartridge and imaging drum.●M101-M105 models: Remove the tonercartridge first, and then remove the imaging
5. Remove any jammed paper from the toner-cartridge area. Use both hands to removejammed paper to avoid tearing the paper. 6. Reinsert the imaging dru
1. Open the top cover. 2. Remove the toner cartridge and imaging drum.●M101-M105 models: Remove the tonercartridge first, and then remove the imaging
4. Reinsert the imaging drum and toner cartridge.●M101-M105 models: Install the imagingdrum first, and then install the tonercartridge .●M106 models:
2. Open the top cover. 3. Remove the toner cartridge and imaging drum.●M101-M105 models: Remove the printcartridge first, and then remove the imaging
5. Reinsert the imaging drum and toner cartridge.●M101-M105 models: Install the imagingdrum first, and then install the tonercartridge .●M106 models:
Improve print qualityIntroductionIf the printer is having print-quality problems, try the following solutions in the order presented to resolvethe iss
1.Press and hold the Resume/Cancel button until the Ready light begins blinking.2.Release the Resume/Cancel button.Clean the printerPrint a cleani
●Use paper that does not contain metallic material, such as glitter.●Use paper that is designed for use in laser printers. Do not use paper that is de
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